If you're well-organized and you have strong interpersonal skills, customer service jobs in Arizona are the right type of role for you. Many companies are looking for bright, energetic individuals like you to interact with their customers; we know because we connect like-minded candidates and companies every day.
From temporary to permanent hire, our services connect more than 500,000 job seekers with more than 100,000 clients every day.
If you have strong problem solving skills and the ability to deal with customers, Adecco can match you with your ideal customer service jobs in Arizona.
Employers in Arizona know to turn to us when they want only the brightest applicants to fill their customer service jobs.
So if you're a qualified candidate searching for customer service jobs in Arizona, we want to hear from you.
Adecco is currently recruiting for 25 claims processors in North Scottsdale. This is a great temporary opportunity starting December 9th.
Duties: Provide research and resolution to support the complex Commercial and Med D Claims process. Must be able to effectively communicate to internal partners, clients, members, and providers and solicit additional information when necessary. Support process improvements and provide subject matter expertise within Claim Processing to ensure overall regulatory compliance on Commercial and Med D claims processing matters.
Requirements: MUST HAVE RELIABLE TRANSPORTATION. A minimum of 0-2 years of previous PBM and/or Med D experience required. Claims processing experience preferred. Experience on one or more Caremark Adjudication platforms (e.g.: RECAP, RxClaim, RxAmerica and/or PharmaCare/CUPE Platforms) highly beneficial. Strong problem solving and research skills required. Ability to work independently, identify issues and suggest solutions and be able to multitask and identify shift priorities quickly. Be able to coordinate with internal and external partners, track data throughout the process, support inquiry research, and push issues through to resolution. Good communication skills with a working knowledge of Microsoft Word and Excel is required, Microsoft Access and PowerPoint skills are preferred.df-dc
AZ / Customer Care Rep / QBEJP00001296
Bi-Lingual (Spanish) Customer Service - Call Center Representative
Adecco is currently assisting a local client seeking a Part-Time, Bi-lingual (Spanish) experienced Customer Service – Call Center Representative in Chandler, AZ for a short-term temporary assignment. The Customer Service Representative will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. Representatives will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now!!!
• Receive/Place a high volume of inbound and outbound calls with varying degrees of questions or concerns • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer • Achieve productivity standards and goals set by the company while maintaining high level of customer service • Refer unresolved customer issues to designated call center department or supervisor for further investigation
Candidates must meet the following requirements for consideration:
• Strong Computer knowledge and navigation including Word and Excel. • Bilingual Spanish • Candidate must be able to sit for the majority of their shift • Excellent verbal and written communication skills • Make good decisions and resolve issues in a clear, calm, and diplomatic matter • Computer literate - Proficient with Email and Microsoft Word • Able to work in a team environment
Pay for this position is $14.00/hr.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.df-dc
Call Center Customer Service Representative
Adecco has an immediate need for quality call center customer service candidates with an ability to navigate through multiple computer screens at our customer’s site located in Tempe.
This is a call center position, assisting on-line shoppers with questions and navigation through the web site.
The Start date is November 11th with a mandatory orientation being held on the day before November 7th. The opportunity will run through January 25th 2014.
You must be available to work with no vacations or sick days to completion of the assignment.
The pay starts at $12.00 per hour and increases to $13.00 in stages. There will be a morning and evening shift available Full Time and Part Time
If this sounds like you please apply at:
www.Adeccousa.com, upload your resume: Call 602-308-0067 df-dc
Customer Care Professional
Adecco is currently recruiting for multiple Experienced Customer Service Representatives in Phoenix, AZ. The Customer Service Representative is responsible for providing superior customer service and understanding the firm’s mortgage servicing policies as well as legal compliance regulations.
As a Customer Care Professional, you will have direct phone interaction with customers to answer and resolve servicing questions and complaints about payments, loan documents and terms, taxes and insurance. You will work in an environment requiring you to listen, review multiple computer systems, type and talk to resolve complex customer issues. As well as offer other products or services to meet the customer’s needs. Customer Care Professionals must maintain high customer satisfaction and quality scores while meeting efficiency goals and strict schedule and attendance guidelines, understanding the firm’s mortgage servicing policies as well as legal compliance regulations.
Minimum two year previous customer service experience preferred; strong customer focus is preferred with the ability to answer inquiries, provide information, consult with customers and manage difficult customer interactions.
Excellent communication, analytical and problem solving skills Strong PC skills with the ability to multi-task while on the phone
Ability to work well on a team and focus on results; ability to be adaptable and flexible High school diploma or equivalent requireddf-dc
Customer Service Representative
Adecco is seeking a Customer Care Professional to work on a contract opportunity for one of the nation's leading financial institutions. This position is located in Tempe, AZ.
Job Summary: As a Customer Care Professional, you will have direct phone interaction with customers to answer and resolve servicing questions and complaints about payments, loan documents and terms, taxes and insurance. You will work in an environment requiring you to listen, review multiple computer systems, type and talk to resolve complex customer issues. You will be responsible for offering other Chase products or services to meet the customer?s needs. Customer Care Professionals must maintain high customer satisfaction and quality scores while meeting efficiency goals and strict schedule and attendance guidelines. You will be responsible for understanding the firm?s mortgage servicing policies as well as legal compliance regulations.
*Minimum one year previous customer service experience preferred; strong customer focus is preferred with the ability to answer inquiries, provide information, consult with customers and manage difficult customer interactions
*Excellent communication, analytical and problem solving skills
*Strong PC skills with the ability to multi-task while on the phone
*Ability to work well on a team and focus on results; ability to be adaptable and flexible
*High school diploma or equivalent required
Pay rate: $10.95/hr Schedule: Monday-Friday. Must be available for 1st or 2nd shift
How to Apply:
If you are interested in this opportunity or other opportunities available through Adecco, please apply online.
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.
Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position, however your resume must be received via the ?apply now? button included within to be considered.df-dc
Customer Service/Sales Representatives - Call Center - 35 Openings Available!
Adecco is currently recruiting for our client in Phoenix, AZ. This is a great temporary to permanent opportunity with a top-rated wireless provider. We are searching for MULTIPLE professional, dedicated, and enthusiastic Sales/Call Center/Customer Service Representatives to join this call center! The ideal candidate will have previous experience in a call center sales environment!
* Provides superior customer service * Strives for one-call resolution. * Answer, close, and process inbound sales calls. * Demonstrate positive and cooperative behavior with customers and coworkers. * Meets productivity, quality, and punctuality standards. * Review and explain invoices, service and equipment features, and account balance. * Appropriately apply adjustments and credits. * Troubleshoot and solve service and equipment issues. * Promote and add new and current services and features.
Requirements: * 1-3 years of previous customer service, call center & sales experience. * Have 2 years exceptional customer service experience. * Must provide proof of High School Diploma or GED * Knowledgeable with Windows & MS Office. * Be able to sit for 8 to 10 hours. * Possess excellent verbal & written communication skills. * Be able to multi-task & explain issues in simple terms. * A basic understanding of cellular/smart phones and the cellular industry is preferred. * Attendance is crucial to be successful in this position.
If you meet all of these qualifications, please apply online at www.adeccousa.com and once the application is complete, please call 480.831.1131 to speak to the Tempe Recruiters today!df-dc
Adecco is currently seeking multiple candidates for a part-time Outbound Call Center / Tele Recruiter position with one of our nationally recognized clients in the Tucson area, 85710. The candidates in this position will be soliciting blood donors in an Outbound Call Center environment through extensive phone calling.
The ideal candidate will have a HS Diploma/GED and 1+ years of experience working in an Outbound call center or Customer Service Representative position. This position will pay $9.50/hr. Candidates will be expected to work a flexible shift depending on business needs for an average 20-35 hours per week.
The job duties of the Outbound Call Center / Tele Recruiter will include:
*Make multiple outbound calls across the country to solicit donors for various blood drives.
*Maintain and update database as needed.
*Call upon previous donors or new donors for the blood drive.
*Maintain professionalism with all contacts, both internal and external.
*Must meet call number quotas as established by supervisor.
*Perform other job duties as directed by supervisor.
*Excellent communication and interpersonal skills with both internal and external customers.
*Solid MS Office knowledge to perform data entry and documentation tasks.
*Ability to sit for majority of shift.
*Must have excellent attendance.
*Excellent listening skills with ability to remain calm in variety of situations.
The Outbound Call Center / Tele Recruiter will be expected to work a flexible part-time shift. Work hours can vary between 20-35 hours per week, and each candidate will be expected to work at least one weekend day each week.
The next training class is scheduled to begin on December 16, 2013. Interested applicants should apply using the Apply Now button below for immediate consideration! Please apply early as training classes are filling up! If you need help applying please contact Annette Maggard at 866-892-5140 x199.
How to Apply:
This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter listed for this position; however your resume must be received via the ?apply now? button included within to be considered.
If you're looking for a new job opportunity, it means Adecco. Adecco gives you access to more jobs at more companies than anyone else and the resources you need to realize your career goals. If you are motivated to make a positive change, we want to give you the resources you need to shape and achieve your personal and professional goals and improve your situation.
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.df-dc
Part-Time Customer Service Representative
Adecco is currently recruiting for our client in Tempe, AZ. We are searching for experienced Call Center/Customer Service Representatives for this temporary to permanent call center opportunity. The ideal candidate must have 2 years of current call center experience.
•Provide superior customer service •Handle low and high complexity calls from customers for our core products. •Explain and promote our customer self-service options. •Transfer complex/escalated calls to experienced call center agents and take accurate customer contact details where appropriate. •Take on board feedback and additional learning modules to increase product knowledge and skill set. •Demonstrate positive behavior with customers and coworkers.df-dc
Sales Leader - Insurance Wholesalers
Immediate Job Opening (You MUST have the experience described below to be considered)
Product Lines: Life, Annuity, Disability (DI), Long Term Care (LTC)
The Sales Leader will lead and oversee the day to day operations and long term growth of the Internal Wholesalers across all product lines which include Life Insurance, Annuities, Disability Income and Long Term care. The Sales Leader will also collaborate regularly with other sales teams and departments to assist with overall corporate marketing strategies in an effort to meet company sales targets.
To be considered for this position you Must Have: - Experience with the Life Insurance industry (WHOLE LIFE is a huge plus!) - Managed a team of Internal Wholesalers (2+ years) - Experience training, coaching and developing internal Wholesalers - Management and leadership skills - Ability to develop targets, goals and KPI’s - Ability to develop and implement career development plans - Strong communication skills and ability to interact with upper management - A College degree - Industry licenses: 6, 26, 63 - Ability to do some regional travel
Pay is base salary plus bonus $70-75k base plus bonus in the 40-60% of base range depending on results. df-dc
Sr. Outside Sales Representative
Would you like to manage your own schedule, partner with customers to sell products that add value to your customers? How would you like to help build America's economy and get paid for it?
Our customer is actively seeking an Outside Sales Representative to sell their premium CHP (Combined Heat & Power) and Oil & Gas microturbine applications in Arizona.
Education: prefer Bachelors Degree; will also consider a degreed Engineer with people-oriented soft skills. Experience: CHP (Combining Heat & Power), Oil & Gas. This position is trainable; therefore, will consider candidates with transferable skills with proven success in remote sales. Technical Req’s: these can be learned Soft Skills Desired: People-person, highly motivated, proven success in sales Supervision Level: Minimal (office out of home) Toughest Challenge the incumbent will face: Getting buy-in on the technology from the customer for them to invest (hence the long sales cycle) Range of product cost is $60K - $1.2M Top 3 Duties with % of time spent: the % will continue to change depending where you are in the sales cycle:
Qualifying customers/opportunities - 60%
Selling, face to face, presentations, building rapport, quoting, following up/call backs…repeated until the PO is received – 30%
Receive the PO, closing the deal, get the equipment ordered, delivered, started and follow up with customer – 10%
Background Checks/Drug Screen: std, driving, etc.
Salary: 85K - 110K base salary with commission/bonus structure
o Compensation Plan Additional Compensation Package: company vehicle, company credit card to cover expenses, $50 a quarter towards health fitness program reimbursement
Every day, numerous job seekers turn to Adecco’s recruiting professionals for the resources they need to land the right job. We also provide the following benefits to all of our Adecco associates:
And much more…
With over 400 career centers across the nation, Adecco takes pride in being the chief provider of recruitment and workforce solutions in America. Upholding stable partnerships with some of the top companies in the world, our team of medical experts is invested in helping candidates secure the right opportunities.