Arizona Customer Service Jobs

If you're well-organized and you have strong interpersonal skills, customer service jobs in Arizona are the right type of role for you. Many companies are looking for bright, energetic individuals like you to interact with their customers; we know because we connect like-minded candidates and companies every day. From temporary to permanent hire, our services connect more than 500,000 job seekers with more than 100,000 clients every day.

If you have strong problem solving skills and the ability to deal with customers, Adecco can match you with your ideal customer service jobs in Arizona. Employers in Arizona know to turn to us when they want only the brightest applicants to fill their customer service jobs. So if you're a qualified candidate searching for customer service jobs in Arizona, we want to hear from you.


Displaying 11 Customer Service Jobs in Arizona

Bilingual Customer Service Representative - Call Center

Adecco is currently assisting a local client in thier search to fill 35 Customer Service Representative - Call Center jobs in Scottsdale, AZ! These are long term temporary - temp to hire opportunities!!

Customer Service Representative - Call Center job include:
Receive inbound calls and make outbound calls interacting with customers
Responds to both internal and external customer requests/problems in accordance with established policies and procedures.
Refers technical or complex problems to appropriate department or branch resource for resolution.

Qualifications:
High School Diploma or equivalent. (Associates degree preferred but not required)
Customer Service Call Center experience
Proficiency with Microsoft Office software; you will also be trained on the clients specific software
Great can do attitude
Excellent written and verbal communication skills
Demonstrated ability to work independently and as a team
Ability and willingness to work cooperatively with others
Typing skills 40 wpm
Healthcare experience not required, but a plus

Apply Now to be considered for this Customer Service Representative - Call Center job in Scottsdale, AZ!df-dc

Scottsdale, AZ

Customer Service Representatives

Customer Service Representatives

Job Summary:
Under limited supervision, receive inbound calls from clients and/or pharmacies. Serve as the subject matter expert to analyze and help resolve escalated or complex issues with the end goal being a win-win resolution for customer and the client. Professionally and accurately deliver best in class customer service by answering, researching, and resolving customer inquiries about enrollments, loyalty programs and/or adherence. Strong ability to multi-task in a call center environment including toggling between different programs while listening to the client, typing, talking and sitting for extended periods of time.

Basic Requirements:
¿ High School Diploma or GED.
¿ 1+years experience in Customer Service, Retail and/or Sales work environment.
¿ Basic reading, writing and math skills.
¿ Strong computer skills, including experience navigating the internet and using PC and Windows-based software (Microsoft Office).
¿ Strong oral and written communication skills and ability to effectively communicate program procedural information to patients, advocates and pharmacists.
¿ Meet or exceed call center metrics including performance and attendance policy adherence.

Minimum Qualifications:
¿ Problem solving/resolution/decision-making skills, including the ability to quickly understand and analyze new information and situations.
¿ Strong multi-tasking and organizational skills including the ability to carry a conversation while typing and navigating through different systems.
¿ Ability to quickly learn and retain new program information and apply knowledge to enhance quality of call responses.
¿ Accept and apply constructive feedback on performance issues and call monitor activities.

Preferred Skills:
¿ Healthcare industry experience.
¿ 1+ years Call Center environment experience.df-dc

Scottsdale, AZ

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Adecco is currently assisting a local client seeking candidates for Bilingual Customer Service Representatives for a Contract or Contract-to-Hire opportunity for our Financial Client.
Ideal candidate will have Call Center Experience.
Please note in order to be considered for the position applicants MUST pass the employer’s background check.

Candidates will be responsible for data entry and processing information by utilizing the company’s in-house database.
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Tempe, AZ

Data Entry Clerks

Adecco is assisting a local client in recruiting for a current Data Entry Clerk job in Chandler, AZ. This is a great contract opportunity. As a Data Entry Clerk you will be responsible for entering and verifying data. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Data Entry Clerk job include:

•Entering and verifying input lists, records, or other data points into an electronic format, including paper-based, electronic and phone, into a computer database
•Handle complex functions or transactions, including priority accounts or transactions that require error-free work
•Can resolve problems related to correct data entry procedures, but may have to refer unusual problems to manager
•May code, search, extract and interpret information to determine correct input procedure
•May coordinate the workflow of other operators
•If overtime is needed it is mandatory due to needing to meet service level agreements.

Qualifications:

•Requires a high school diploma or its equivalent
•Previous data entry experience a plus
•Customer service experience a plus
•Research skills


Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.


Click on Apply Now to be considered for this Data Entry job in Chandler, AZ with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Chandler, AZ

Customer Service Representatives

Adecco Group is looking for a full-time Customer Service Representatives for a technology and services company who offers business solutions to support the growing worldwide requirements in the traffic and transportation management industry.

We currently have open positions in Tempe, Arizona. The successful candidate will have excellent computer and time management skills and possess the ability to embrace change in a fast-paced environment. If you have strong data entry skills, this may be a good fit for you!

Success Factors
• Average Talk Time of 230 seconds
• Average Quality Assurance score of 95% or higher
• Schedule Adherence at 94% or higher
• Excellent Attendance
Job Responsibilities:
• Answer calls from violation-notice recipients and other associated agencies/businesses
• Provide general program information
• Take/process electronic payments
• Create clear and complete documentation and notes for all inquiries

Required Knowledge, Skills & Abilities:
• High School Diploma or equivalent
• 2+ years in-bound call center experience in phone in a fast-paced, quality driven environment.
• Minimum of 30 words per minute typing skills
• Proven ability to interact effectively with customers and colleagues, to defuse and resolve difficult customer service issues in a timely, effective manner with courtesy and professionalism
• Strong computer skills including proficiency in Microsoft Office (Word and Excel) with the ability to learn and navigate a variety of computer systems
• Exemplary customer service and communication skills with attention to detail
• Proven ability to remain calm and patient during escalated calls
• Ability to provide clear and concise information over the telephone
• Demonstrated ability to follow up and follow through for our callers

Preferred Knowledge, Skills & Abilities:
• 1 year customer service experience in a call-center environment
• Bilingual (English/Spanish) skills
Shifts are Monday – Friday working 32 to 34 hours weekly - ****MUST BE FLEXIBLE AND WILLING TO WORK VARIOUS SHIFTS AND HOURS****
Position is temporary for 2 to 3 months with the possibility of temp to hire

Click on Apply Now to be considered for this Customer Service Representative job in the area or you can visit our website at www.adeccousa.com to search for other opportunities that are currently available.df-dc

Tempe, AZ

Customer Care Representative-Call Center

Adecco Group has current and immediate job opportunities for several Customer Care Representatives-Call Center in Chandler, AZ. Immediate need. Excellent opportunity! Qualified candidates apply today!

Job Description:
Candidate will provide timely, accurate customer service by answering inbound calls from assigned queues, researching issues, clarifying and resolving customer inquiries and recording notes in customer accounts to achieve call quality metrics and meet service level expectations. Must have customer service experience, prefer call center.

How to Apply:

Click on the ?Apply Now? to be considered for this position.
This is an immediate need. If you are interested, do not delay. Apply immediately. If you have any questions you can email me at debbie.white adeccona.com

Important information: This position is being recruited for by Adecco?s National Recruitment Center. Please use the ?apply now? button to submit your resume.

Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.df-dc

Chandler, AZ

Licensed Health Insurance Agent

Adecco is currently assisting a local client in their search to fill Customer Service Representative for a company located in Phoenix, AZ. Customer Service Representatives are responsible for taking inbound calls and completing outbound calls while listening to the callers needs and working to fulfill the appropriate sales opportunity for that caller to ensure retention. You will utilize various retention tactics provided to save a potential policy cancellation. You will be responsible for fostering customer relationships by building rapport with the callers and creating a positive customer experience for each caller. A combination of being an active listener, articulate, product and sales-oriented, and possessing the ability to communicate plan information clearly will make you an ideal candidate for this exciting opportunity!!!


Must be able to type 35wpm without errors
Basic computer skills
Excellent verbal and written communication skills
Professional grammar and ability to read and write English
Excellent listening and comprehension skills with an attention to detail
Must possess an active, current and unrestricted AZ Department of Insurance Health Insurance License Health and Disability 13.32 (Certification- Federally Facilitate Certification is required and will be obtained onsite)
Primary Duties
Thorough understanding of plans, their benefits and features
Identify, research, process, resolve and respond to customer inquiries via telephone
Educate callers in a conversational manner utilizing probing questions
Answer a high volume of inbound calls on a daily basis regarding a member’s health insurance plan renewal and plan changes, to include extensive knowledge of the Affordable Care Act and its requirements
Meet quality and quantitative standards to achieve individual and department performance goals as defined and in a timely manner
Explain to customers, a variety of information concerning contract changes and benefits associated with the Plan, premium information, eligibility and the associated provider networksdf-dc

Phoenix, AZ

AZ/CALL CENTER REP/39227

Adecco has an immediate need for quality call center customer service candidates with an ability to navigate through multiple computer screens at our customer’s site located in Tempe.

This is a call center position. As a Customer Service Representative you will be assisting on-line shoppers with questions and navigation through the web site for a retail corporation.

You must be available to work with no vacations or sick days to completion of the assignment.

The pay starts at $12.00 per hour and increases to $13.00 in stages.
There will be a morning and evening shifts available for full Time positions

Must have at least 6 months of call center experience!!

If this sounds like you, please apply at:

www.Adeccousa.com, upload your resume:
Call 602-308-0067
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Tempe, AZ

AZ/CHECK/DEBIT COLLECTIONS SUPPORT/45614

Adecco is currently assisting a local client in their search to fill Part Time Customer Service positions in Tempe. As a Customer Service Representative you will be responsible for taking inbound calls and or emails from customers inquiring about their on-line shopping needs. Apply Now if you meet the qualifications listed below!!!

Responsibilities for this Customer Service Representative positions include:

•Assisting customers with questions
•Navigating through multiple online tools to find information
•Research problems customers may have with company site
•Assisting customers with problems regarding orders

Qualifications:

•Great customer service skills
•Ability to multi-task
•Must have good computer skills
•Ability to navigate through multiple computer screens


The pay starts at $12.00 per hour and increases to $13.00 in stages.
Must be available to complete a 2 week 8 hour training! You must be available to work with no vacations or sick days to completion of the assignment.


Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.


Click on Apply Now to be considered for this Customer Service Representative position in Tempe or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Tempe, AZ

Indirect Sales Representative

Adecco staffing, leader in workforce management has a current job opportunity for a Indirect Sales Representative in a major retail environment located in Phoenix, AZ.

Job Summary:
Travel within your local territory to retail locations under the supervision of the Indirect Account Manager. Engage customers and drive sales. Introduce new products and services at retail locations. Visit three to four locations daily to assist in reducing churn and increasing the general customer base.

Desired Skill Set:

*Customer Service

*Computer Skills

*Retail Experience

*Proven Sales track record


Qualifications:

*
Support retailers under the supervision of the Indirect Account Manager


*
Review Sales Associate knowledge and train as needed


*
Engage customers and drive sales


*
Maintain and grow existing customer base and manage churn


*
Demonstrate products and services


*
Superior organizational, interpersonal, communication and negotiation skills are required


*
Prior successful sales track record


*
Complete three to four visits per day and complete store visit report form


*
Reliable transportation is required and must cover multiple locations in a single day (mileage is compensated)


*
Must have clean driving record


*
Associates degree or equivalent work experience required


*
Be able to work retail hours set by the Account Manager in locations that are open 7 days a week


*
Be willing to surpass an aggressive monthly and daily quota




Hours/Salary:


*Full time, 40 hours a week

*Hours will vary depending on the weekly schedule. Stores are open 7-days a week, scheduling flexibility is a must including nights, weekends and Holidays.

*$14-$15 an hour plus mileage



To be considered for this position, please use thedf-dc

Phoenix, AZ

Customer Service Representative - Call Center - Telerecruiter

Adecco Group has immediate openings for Call Center - Customer Service Representative - Telerecruiters for a Part-Time Temp to Permanent contract opportunity for a customer located in Tucson, AZ 85719 !


JOB SUMMARY:

We are looking for experienced customer service representatives to fill several openings for a major non-profit provider in Tucson, AZ. Our client provides resources for emergency and national disaster relief. As a customer service representative you will be making outbound calls to customers. If you meet the qualifications below Apply Now!


ESSENTIAL FUNCTIONS:

*Place out-bound calls in a multi-dial call center.

*Confer with customers by phone to provide information about products or services and enter orders.

*Keep records of customer interactions or transactions, recording details of inquiries, or comments, as well as actions taken.

*Recruit prospective donors from a variety of sources including previous donors



QUALIFICATIONS:

*Must have a High School Diploma or GED

*Minimum one year of telemarketing, customer service, or call center experience is required.

*Reliable transportation are required.

*Computer experience, strong customer service and problem solving skills

*Schedule flexibility


HOURS/SALARY:

*$9.50 per hour

***Must be available between 8 AM and 9:30 PM Daily**



HOW TO APPLY:

Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Debra Raff-Monajati by phone at 631-844-4921

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the ?apply now? button included within to be considered.


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Tucson, AZ

Click here for Adecco locations in Arizona

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Every day, numerous job seekers turn to Adecco’s recruiting professionals for the resources they need to land the right job. We also provide the following benefits to all of our Adecco associates:

  • Medical coverage 
  • 401(k) 
  • Direct deposit 
  • Service bonus 
  • Paid holidays 
  • Skills training 
  • And much more…
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