Ruston Call Center Jobs

Interested in call center jobs in Ruston? Adecco provides thousands of professional job seekers with positions that are a well-suited match for their skills, experience and career goals. Whether you’re a new graduate, looking for your first job, relocating or simply looking for a change in environment, we’re happy to help.

Companies are consistently looking for talented and intelligent individuals like you to fill jobs in Ruston. There’s no better way to apply your skills than by putting yourself on the front lines and interacting with a company’s customers.


We are always hiring for Call Center Jobs in Ruston, LA.

Sign up now to receive the latest jobs that fit your search criteria - direct to your inbox as they become available.


Displaying Call Center Jobs nationwide


Technical Service Technician

Adecco is currently assisting a client in their search to fill a Service Technician position for an office equipment company in Little Rock, AR. This position is a temporary long term opportunity. The Service Technician will be responsible for performing a variety of repair and service support traveling to customer’s locations…. If you meet the qualifications listed below please Apply Now!


Responsibilities for this Service Technician job include:
Work with Low to Mid-Range office products in a break/fix mode and production products in a preventative maintenance mode
Provide repair and service support at customer’s location
Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance
Communicate issues with service management and inform them of potential customer issues if unable to resolve
Participate as a full member of a service workgroup and contribute to the groups productivity
Performs mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level; FRUs may be electrical, electronic or mechanical in nature and are defined during product training
Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes
Communicate with customers the status of their current service call and address any other service concerns they may have with the product
Present a professional image in all interactions and behaviors
Provide timely and courteous customer service to facilitate customer satisfactiondf-dc

Little Rock, AR

Contract Technical Support Engineer

A Technical Support Engineer job in Richardson, TX is available courtesy of Adecco Engineering and Technical. You must have a Bachelor's degree in a technical field and at least six years of experience. In this role you will provide support on a world-wide basis.   Technical Support Engineer job responsibilities include: -          Provide second line phone/emails/fax consultation to independently debug complex product problems. -          Provide systems/product training -          Acts as a focal point for large account network problem resolution -          Provides support on a world-wide basis. -          Works independently, receiving minimal supervision, with no instruction on routine work and general instruction on new assignments -          Typically reports to Mgr, Advanced Services -          Typically interfaces with lower level CSE's, VARs, OEMs end-users internal engineering departments -          Works on problems of diverse scope where analysis requires evaluation of identifiable factors -          Applies known solutions to solve problems   QUALIFICATIONS: -          Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 6-8 years related experience -          Deep knowledge of telecommunication systems and network environments -          Minimum CCIE written; full CCIE preferred -          Service provider experience required. -          ASR9K experience required -          Ability to analyze, use and configure medium and large enterprise/SP networks. -          In-depth Knowledge of Routing Protocols BGP, OSPF, IS-IS, MPLS, L2VPN ( a plus) -          Strong working knowledge and experience supporting CRS, ASR9k, 7600, and 6500. Support experience for UBR10k (a plus). -          Cisco experience (a plus) -          Ability to work independently, as this position only receives minimal supervision with no instruction on routine work and general instruction on new assignments. -          Proven crisis management skills; Consultative communication skills.   If you are interested in this Technical Support Engineer job in Richardson, TX then please click APPLY NOW.  For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com.    If you have questions about the position please contact Angela Johnston at 434-207-4560 or angela.johnston@adeccona.com   Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Richardson, TX

Mobile Device Support Specalist

Function – Scope Statement:
We are looking for a technical support guru with excellent verbal and written communication skills that everyone likes as soon as they speak with them on the phone or in person.

The Mobile Device Support Specialist’s first responsibility is to solve the customer’s problem while at the same time make them feel good about the experience and solution. These problems consist of troubleshooting mobile devices with Bluetooth connected personal health equipment. This role will also perform desktop support and technical troubleshooting of all types. In addition, the role will also assist in testing hardware and software, installation of software, logistics of the product, and various other customer and technical related tasks.

Major Responsibilities:

• Answer incoming support calls and emails from customers, partners, and staff
• Make outgoing calls to customers, partners, and staff to solve problems
• Respond promptly to customer support inquires that come from the support email box
• Document all cases (support emails/calls) using Microsoft Dynamics or other tools
• Handle evening and weekend support calls when scheduled
• Assist staff in solving technical problems

Recommended Qualifications:
• Experience with troubleshooting the following:
o Mobile Devices
o Android Operating Systems
o Windows Desktop Operating Systems
o Wireless Networking
o Various Bluetooth enabled personal health devices
• Used Mobile Device Management System for tracking and troubleshooting
• Used Machine to Machine Data Management Solutions for managing SIMS
• Documented support cases using Microsoft Dynamics CRM
• Proficient in all Microsoft Office applications (Outlook, Excel, Word)
• 2 years related experience and 4+ years of experience in technical support
• Excellent verbal and written communication skills
• Excellent analytical, problem solving and organizational skills
Preferred Experience:
• Used Soti MobiControl, Jasper Solutions (ATT Control Center), Verizon Machine to Machine Management, Office 365, Exchange Online, Synology File Server
• VOIP Phone Systems
• Video Conferencing Systems
• A/V Equipmentdf-dc

Plano, TX

Help Desk II (McAfee 3781420)

Our Client has a new position open in Plano, TX! Different types of positions open; please inquire if you meet most of the requirements. *Applicants must be experienced in Enterprise Help Desk. (Servicing entire businesses, not individual customers.) Main Responsibilities: • Provide both reactive and proactive assistance to all external enterprise customers • Troubleshoot/resolve complex problems for networking and endpoint products while educating the customer on the phone. • Record all calls into Technical Support in the call-tracking system • Document the step-by-step troubleshooting for product related issues before escalating the incident into Tier-II • The creation of knowledge base documents/solutions that can benefit both internal and external users

Plano, TX

Computer Tech Needed - HITACHI $125 SIGN ON BONUS!

Adecco is currently assisting Hitachi in their search for a PA3 Technician in Norman, OK. If you meet the qualifications below please APPLY NOW!

Qualified Candidates Must:
*Have High School Diploma or GED (Cert in Networking or Computer Science helpful)
*Be able to pass a National Criminal Background Check (no felonies/misdemeanor past 7 years)
*Must be able to pass a Drug Screen
*Must be able to lift up to 50lbs.
*Must be able to work Mandatory OT up to 12 hours per day 7 days per week


Work Experience:
2 Years HANDS ON network troubleshooting within the past 7 years. Phone support experience does not count towards this requirement.
Ability to lift, move up to 50 lbs
Requires intermediate to advanced computer skills, intermediate oral communication skills, visual acuity, manual dexterity and successful completion of company's on-the-job training.

Typical duties may include, but are not limited to:
*Visually inspects, sets up and tests product according to test procedures manual including environmental review.
* Troubleshoots for cause of test failures.
* Troubleshoots and repairs product and test equipment using detailed schematics or other available documents and equipment.
* Conducts investigations for failures with unknown causes. Performs in-depth investigations regarding cause of defects, including processes.
* Advises on possible failure countermeasures and ensures effectiveness.
* Performs periodic maintenance on test equipment.
* Maintains quality data, test data sheets, failure trouble shooting logs, and other test information.
* Works with the engineering staff to improve test procedure method reports, test jigs and reliability evaluations

Hours and other information:

Monday- Friday 830pm - 5am + Mandatory Overtime. Qualified candidates must be available to work 12 hour shifts 7 days per week at times. Pay for this position starts at $12.32 per hour + bonus. This is a temp-hire opportunity.

If you are interested in this opportunity, please APPLY NOW or call 405-635-1411 for more information.df-dc

Norman, OK

Fundraising Recruitment Coordinator Jobs- Hoover, AL

Do you have a genuine passion for helping others? Are you a positive personality that can responsibly inspire others to action? Are you truly confident performing fundraising by phone and/or in person? Are you available for part-time work 9:00am-3:00pm? If so, Adecco has wonderful opportunities for a motivated Fundraising Recruitment Coordinators.

Must be flexible and dependable; willing to work well in a fast-paced environment, treat others with respect and consideration, and accept responsibility for your own actions. An adept Recruitment Coordinator understands the business implications of his/her decisions, aligns their work with strategic sales goals, completes administrative tasks and develops strategies to achieve organizational goals.

These qualified candidates and creative fundraisers are responsible for securing new income, developing relationships with major sponsors and working to expand our client¿s business clientele. Recruitment Coordinators are part of the contact center team that happily reach out to potential supporters and work with the organization¿s directors to ensure positive monetary growth and awareness about neuromuscular diseases.

Ideal candidates have drive and are fully motivated to meet and exceed fundraising goals and quotas. They clearly and persuasively communicate, listen and seek clarifications, participate in meetings, and write clearly and informatively. Recruitment Coordinators also establish and maintain collaborative relationships with sponsors to meet business objectives. They seek increased responsibilities and ask for and offer help when needed.

Recruitment Coordinators also demonstrate the ability to work independently and collaboratively with a variety of personalities and leadership styles. Those who thrive in this role show initiative by measuring themselves against a standard of excellence. They avail themselves of all training resources and undertake self-development activities to learn new skills. His/her ability to multitask in a changing work environment, while managing competitive demands and unexpected events is tantamount to long-term success.

Responsibilities:
¿ Participate in the execution of major fundraising programs such as Shamrocks against Dystrophy, Muscle Walk, Lock-Ups, Fill the Boot, Golf Tournaments, Social Events and other community based fundraising and health care activities such as clinics, camps, support groups, and other service programs.
¿ Have excellent speaking, hand writing, and detailed accurate note-taking skills.
¿ Execute to exceed revenue goals and quotas specifically related to growth and new income sources.
¿ Create fundraising opportunities through various business development techniques including prospecting, targeted follow-up on provided leads.
¿ Leverage existing business while continually generating new sales.
¿ Deliver organized, structured, and persuasive presentations, using effective written and verbal communication.
¿ Represent Company throughout the community and actively engage in networking events and business development groups.
¿ Consistently uses fundraising strategy to meet timelines and donation goals.
¿ Build relationships and accountability systems to ensure supporters are engaged and company¿s mission is clearly articulated.
¿ Perform other duties or special projects as needed.

Physical Demands
¿ Employee is regularly required to sit; use hands to make repetitive phone calls manually. Specific vision abilities required by this job include close vision.

Qualifications
¿ Bachelor¿s Degree (Business or Non-Profit Management preferred) and 2 to 3 years of demonstrated sales and business development experience with a track record of successfully meeting sales quotas and surpassing expectations or equivalent combination of education and work experience in sales and/or fundraising.
¿ Ability to work independently and have high personal expectations of work product
¿ Strong computer skills, basic telephone skills, and ability to use existing technology to achieve desired results
¿ Telesales, Fundraising, Non-Profit, Medical Collections, or Banking background preferred.

Work in a service-oriented, fun, competitive environment. Start making a difference today! Apply Now!df-dc

Birmingham, AL

Technical Support (IT) Immediate Openings APPLY NOW!

As an Technical Support Sr. Associate you will be responsible for providing tier 1 diagnostic technical support of servers, storage, networking switches, and routers. This is for computers, not cell phones. You must have recent IT experience. You will triage newly reported problems and assign the proper severity. You will use system and customer information to determine the correct department to route the customer to if their issue is out of your scope of responsibilities. These are 9 month contracts with the potential to go permanent.

Requirements:

Proficient typing skills (30+ words per minute)
Basic knowledge of Dell's product line, current industry products and technologies
Competent writing skills
Competent interpersonal skills
Excellent Customer Service skills
Excellent Communication skills
Ability to Multi-task
Dependable attendance is a requirement of the job

Preference:
A+ or Server+ Certification
Call center experience

This will start in late October. All will need to start that day.

Starting pay $ 17.00. training will be 5 weeks long and all folks must be able to attend EVERY DAY of training.
Must be open for 1st or 2nd shift and be able to pass background and drug screens.df-dc

Oklahoma City, OK

Helpdesk

A helpdesk position inKansas City,MO is available through Adecco Engineering and Technology. The ideal candidate will have strong technical skills with basic troubleshooting and problem solving skills. The key activities of this position include documentation of customer interactions, issue resolution, and issue escalation. The Helpdesk job responsibilities include: • Utilizing documented procedures and automated support to troubleshoot customer issues and aid is resolution. • Document customer interactions into logging system • Acquire & maintain general knowledge of electronic access applications and products • Completes adhoc assignments as requested QUALIFICATIONS: • Associates degree or equivalent combination of experience and education, preferred • One to two years of customer service, call center, or help desk skills • Strong customer service and listening skills • Basic troubleshooting/problem solving skills with intermediate to advanced typing skills If you are interested in this Helpdesk job in Kansas City, MO then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Carly Corcoran at Carlyn.Corcoran@Adeccona.com or 402-312-0391 Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Kansas City, MO

SALES ASSISTANT - ADMINISTRATIVE - SALES

The IP&Science Life Sciences Sales team is looking for a Sales Assistant in their Atlanta, GA location! In this position, the contractor will be responsible for generating leads, qualifying opportunities, and distributing them to the sales team. A strong fit for this position is someone who has worked in a similar role with a sales team! They will also be asked to maximize sales opportunities and to keep up to date with existing and new TR services and marketing/sales campaigns! 1 year of previous sales experience is required, Bachelors Degree is preferred! Interviews will be over the phone!
Duties and responsibilities:
Responsible for generating leads, qualifying opportunities, and distributing them to the sales team
Responsible for creating and updating account profiles in Salesforce.com
To acquire detailed knowledge of Thomson Reuters IP & Sciences' products and to keep that knowledge up-to-date
To set up customer meetings/product demos for the sales team
To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed time frames
To maximize sales opportunities and to keep up to date with existing and new Thomson Reuters IP & Science services and marketing/sales campaigns
To maintain customer satisfaction with all Thomson Reuters' IP & Science services and functions

Skills/Experience:
1 year of previous sales experience
Previous experience in the life sciences, pharma and/or biotech industries are preferred
Proficiency in WebEx, Salesforce.com MS Word, PowerPoint, and Excel applications
Solid organizational background with the ability to prioritize tasks in order to successfully meet goals
Adaptable, flexible, open to diverse ways of thinking and diverse cultures
Must have strong communication and interpersonal skills
College degree preferreddf-dc

Atlanta, GA

Technical Support Specialist

A Technical Support Specialist job in Louisville KY on a contract-to-hire basis. To be qualified for this position you must possess one to three years of related experience with an Associates degree in a related field. In this position you'll respond to all incoming calls and emails using ticket system and documented solutions to all issue. You will furthermore document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets. Technical Support Specialist job responsibilities include: - Respond to all incoming calls and emails using ticket system and documented solutions to all issue - Document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets - Review previous Shift and produce your shift report using documented procedure - Perform Comm Checks daily using documented procedure and log - Monitor Emp CommCheck email notifications for Comm issues and resolve - Maintain working knowledge of the application user interface to assist and inform the customer when issues arise - Follow Checklist steps to create databases, configure wireless or any other standard procedure QUALIFICATIONS: - Associates Degree in a Computer Technology related field - One to three years of application/IT helpdesk support in call center environment - A+, Network+, MCTS on SQL Server 2008 and SQL Server 2005 (Preferred) - SQL Server 2005/2008 and SQL Server Management Studio experience (Preferred) - Must be capable of executing basic SQL maintenance with existing tools and queries for database creation, optimization - Ability to accommodate working a 2nd or 3rd shift with one weekend night If you are interested in this Technical Support Specialist job opportunity in Louisville KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact John Perkins at 502-715-4431 or john.perkins@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

IT Service Support Specialist

Adecco is currently assisting a local client in their search to fill an IT Service Support Specialist job in Bloomington, IN! This is a temporary opportunity. As an IT Service Support Specialist you will be responsible for providing maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations Apply Now if you meet the qualifications listed below!

Responsibilities for this IT Service Support Specialist job include:

• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Perform printer maintenance and place service calls
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with on boarding of new users
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any
• additional specialized equipment
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required
• Duties may be added to

Qualifications:

• High school diploma or equivalent

Preferred Requirements:
• Bachelor’s Degree in Information Systems, Business, Communications or related field
• 2 years of relevant technical experience


Additional information : Work hours will be Monday through Friday, 7 a.m. to 3 p.m.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this IT Service Support Specialist job in Bloomington, IN or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

df-dc

Bloomington, IN

Technical Service Representative

A Technical Customer Service Representative job in Georgetown, KY is available courtesy of Adecco Engineering and Technology on a contract-to-hire basis. To be considered for this position you will need advanced Excel skills. In this position you will be responsible for providing the necessary support to meet internal customer needs. You will act as a point of contact for internal and external customers while coordinating and assuring accurate/timely execution and production of assigned customer accounts.

Technical Customer Service Representative job responsibilities include: - Provide client support for technical issues including internet connectivity, networking, access levels, user interface, installation, printing, and configuration as related to usage of company’s software products - Position will include substantial call and email support volume along with manual order entry, review of electronic orders, and additional tasks as assigned - Manage incoming call volume with professionalism, tact, and with a customer-centric, can-do attitude - Solve and recommend suggestions to complex customer inquiries - Serve as dedicated contact for higher volume accounts and provide one-stop resolution to customer inquiries

Qualifications: - HS diploma or equivalent with 5-6 years of relevant administrative/operational support in manufacturing operations or office environment - Advanced Excel Skills (pivot table) as other macros - Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs - Ability to provide oversight of work conducted by junior level staff and/or review/audit work for accuracy

If you are interested in this Technical Customer Service Representative job opportunity in Georgetown, KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact John Perkins at 502-715-4431 or john.perkins@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Georgetown, KY

Inbound Sales Rep

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!
.df-dc

Chillicothe, IL

Inbound Sales Representative

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Inbound Sales Rep

Are you able to build a quick rapport and evaluate the needs of your customers? Do you enjoy talking on the phone? Are you money motivated? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Customer Service Representive

Customer Service Representative - CSR - Call Center Representative

Description:
Adecco is currently assisting the country’s largest non-profit in their search for experienced Customer Service Representatives - CSR - Call Center Representatives in Omaha, NE for a long-term temporary to hire job. Customer Service Representatives must be comfortable working in an outbound call center environment recruiting blood donors to save lives in their communities. If you meet the qualifications listed below please Apply Now!

Responsibilities for a Customer Service - Call Center Representative include:
• Place a high volume of outbound calls to former and potential customers
• Recruit prospective blood donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches, and schools
• Contact previous, special, aphaeresis or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals
• Positively impact the quality of customer service to donors and groups, increasing the availability of blood products
• Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals
• Ability to work with potentially difficult customers, and work in a fast paced environment

Call Center Representative candidates must meet the following requirements for consideration:
• High school diploma or GED
• Computer literate
• Excellent customer service and problem-solving skills
• Effective verbal communication skills
• Minimum one year of telemarketing, customer service or call center experience is required
• Candidate must be able to sit for the majority of their shift

Flexible Shifts! Sunday- Thursday 12:00pm-8:30pm and Tuesday-Fri 8-4:30 and Saturday 8-1

Training is mandatory starting December 1st Monday - Friday 8am-4:30pm

Pay for this position is $10.00 - $11.00 depending on shift. This is a temporary-to-hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other customer service representative - call center representative related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Omaha, NE

Senior IT Specialist

A Remote Senior IT Specialist position courtesy of Adecco Engineering & Technology is available. The role of the Senior IT Specialist position provides focused design, implementation and rollout support services for IBM Cloud Identity client on-boarding and follow-on implementation projects. RESPONSIBILITIES:

*Integration, design and testing efforts related to on-boarding new clients onto IBM Cloud Identity Services.

*Cloud Identity IT Specialist works under the technical direction of Cloud Identity Consulting IT Specialists to perform specific implementation tasks for individual projects.

*Works closely with IBM Cloud Identity Project Managers, client stake holders and SME’s to properly design, implement, test and provide rollout support for the components for which they are responsible

*Work both on-site and remotely, individually as well as in three to six person project teams

*Leadclients through initial scoping / sizing in preparation for on-boarding to IBM Cloud Identity Service. This includes collecting requirements, describing a technical solution and/or communicating technical status.

*Direct iterative requirements-gathering and design cycles, coordinate and execute the implementation of the on-ramp (including managing 1 to 4 implementation resources).

*Work closely with Cloud Identity Senior IT Specialists and Project Managers to manage client expectations and project scope throughout the project.

*Generate required documentation per well-defined Cloud Identity on-ramp processes.

*Assist in the continual maintenance and improvement of Gateway on-ramp processes

*Work effectively with team members both within IBM and with client technical staff.

*Articulate details of a solution to technical and non-technical staff when required.

*Document aspects of a technical solution (Universal Markup Language [UML], Visio, configuration instructions, test plans, and other relevant technical documentation)

*Work within a fast-paced environment, self-motivate and operate independently, think creativity and “out of the box” when designing solutions and handle multiple, disparate assignments and client projects in parallel

Security Domain Skills - Identity Access Management

*In-depth knowledge in Identity and Access Management

*Knowledge of governance of development processes

Understanding of compliance issues and industry standards frameworks (eg, ISO 27001/2)

*IBM Security Access Manager (ISAM)

*IBM Security Identity Manager (ISIM)

*IBM Security Directory Integrator (DI)

*IBM Security Federated Identity Manager (FIM

Comprehension of IT Security concepts and technologies such as:

*Public Key Infrastructure (PKI)

*Multi-Factor Authentication

*Role Based Access Control (RBAC)

*LDAP Directories (Schema and DIT Design, Usage)

*Automated Provisioning

Strong integration skills including the ability to design, develop and test utilities (using, for example, Perl, JavaScript, UNIX-75 shell, Java, C++ or C#) to be used for integrating disparate software projects

*J2EE, .Net, or other Object Oriented Development Skills are a plus

Strong oral communication skills, including the ability to:

*Interface with clients when collecting requirements, describing a technical solution, or communicating technical status

*Work effectively with team members both within Lighthouse and with client technical staff

Strong written communication skills, including the ability to document aspects of a technical solution (Universal Markup Language [UML], Visio, configuration instructions, test plans, and other relevant technical documentation) QUALIFICATIONS:

*Bachelors of Science (or higher degree in Computer Science, Computer Engineering, Mathematics, or a related field

*Masters Degree is preferred

*Three plus years of experience implementing large-scale enterprise software deployments in a variety of industries

*Three plus years of experience in the Identity and Access Management (IAM) and/or Federated Single Sign-On arenas

*Demonstrated programming and application integration skills

*Experience working across diverse teams to facilitate solutions

*Experience working with Security practicioners

*Readiness to travel 50%

*Fluency in English

If you are interested in this Senior IT Specialist position then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact the recruiter at Elena.Andreoni@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled Some knowledge of V7K, SVC, and GPFS would be helpful, but not required

Abie, NE

Customer Service/Sales

Adecco is looking for enthusiastic inside sales people to provide customer service and sales for seasonal and holiday sales drive located in the corporate headquarters of a Mason corporation. Will make outbound calls to existing clients to promote sales of food products for employee gifts and promotions. The sales person will be order taking and up selling when applicable. Assignment ends by 3rd week of December.

This customer service and sales postion is a great job for someone looking for extra holiday cash. The hours are Monday - Friday, 8-5, no evenings or weekends. The environment is lots of fun, will have potential for sale bonuses and proven and effective sales training is provided.df-dc

Cincinnati, OH

OH//Customer Maintenance Specialist I//2767-1

• Ensures all aspects of customer requested processing functionality is completed/updated for initial set up of a merchant account or maintenance of existing merchant accounts, which include but are not limited to: Identifies, analyzes and interprets data to be entered from source documents into appropriate system applications based on customer requirements
• Ensures accuracy/compatibility of data to be entered from source documents defined by sales matrix, Online Application and other resources
• Assists requestor with understanding requirements for source documents (i.e. appropriate paperwork / information necessary to enter request into appropriate system application)
• Configure dial terminal and VAR software application files for merchant set up o Prepare and sort source documents for data entry into the appropriate system applications
• Tracks data and source documents until completion of data entry process through the system
• Enters alphabetic, numeric, or symbolic data from source documents into all applicable system applications following format displayed on screens to facilitate system set up of merchant accounts
• Verifies data entered with source documents identifying and correcting any found errors prior to work completion and submission to the Verification representativedf-dc

Cincinnati, OH

Service Desk Agent

Adecco is currently assisting a local client in their search to fill several Service Desk Agent positions in Lexington, SC. As a Service Desk Agent you will be responsible for assisting users with account lockouts, password resets and procedural guidance on password changes; Utilize all available knowledge resources including Service Desk knowledgebase to provide efficient, effective support while requiring limited support from advanced SD personnel.
Apply Now if you meet the qualifications listed below!

The primary function of a Technology Service Desk Representative I is to provide efficient & effective technical assistance to Bank employees. This position will specialize in System Access & Account Administration including password resets, account unlocks and user procedural guidance through password changes. The Service Desk Representative will provide support via a consolidated phone system support users across North America

Responsibilities for this Service Desk Agent position include:

* Assists users with account lockouts, password resets and procedural guidance on password changes

*Utilize all available knowledge resources including Service Desk knowledgebase to provide efficient, effective support while requiring limited support from advanced SD personnel

*Accurately and completely record all customer contacts in Service Desk Incident Management system

*Offer superior customer service while providing an exceptional experience to each caller





Qualifications:

*High School Diploma or it equivalent

*2 years in a troubleshooting and issue resolution role

*5 years with the Microsoft Office Suite of Products

*1 year Telephone Customer Service

*Basic knowledge of laptop/desktop hardware, software, operating systems and e-messaging systems

*Must have superior time management skills

*Must be able to work in a high volume, fast paced environment

*Must be a team player

*Experience with a ticketing/call logging system is a huge asset

*Must be flexible to pick-up additional hours where necessary to cover absences within dept



The shift for this position is 7:30 AM - 4:00 PM.

Training will be the first two weeks of the assignment, extension of contract is likely for the right person.


Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.


Click on Apply Now to be considered for this Service Desk Agent position in Lexington, SC or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

This position is being recruited for by Adecco?s National Recruitment Center of Excellence, not the local Adecco office.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Lexington, SC

TELEMARKETER

Adecco is currently recruting for a TELEMARKETING REPRESENTATIVE for a local insurance company in Miamisbur.

Job Description:

- Makes and receives phone calls with the intent of promoting or selling company products or services.
- May provide a basic level of customer support but refers more complex problems to other staff members.
- Prefer previous experience in sales, insurance or call center experience.
-Prefer Bachelor's degree in area of specialty or two years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.

If you have telemarketing experience and interested in this opportunity, please go to www.adeccousa.com and click on "apply now" to submit your application and resume. Please feel free to contact our office at 937.432.9679 to review your application.

Adecco is an equal opportunity employer.df-dc

Dayton, OH

Sales Manager/Call Center

Adecco is currently seeking a Sales Supervisor/Call Center Manager for a new call center in the Tampa area. Our client is leading health and nutrition distributor offering a one of a kind industry product. The position includes base pay and commision.
The Sales Supervisor will be responsible for the execution of monthly, quarterly, and annual sales goals delivered by senior management that will require the commitment and buy-in from their sales team. The focus of this job will be to make connections with people, motivating and inspiring them to achieve results. This is a fast paced and results oriented position. Responsibility for achieving results needs to be shared and effectively delegated to their sales team when necessary. Initiating projects and processes beyond the established organization practices will often require training and developing others, and enlisting their support.

Key Responsibilities
•Oversee a team of 40-50 direct reports within an inbound and/or outbound call center environment
•Supports and develops the Sales Agents by providing and delivering a Best-In-Class level of coaching in areas of call center performance, use of technology, and continuous development of advanced selling skills.
•Develop the Sales Agents to consistently perform with accuracy, speed, and the highest level of integrity and respect for their respective customers.
•Ensure that the sales agents are able to meet/exceed all sales unit objectives and the call quality metrics.
•Analyze behaviors and metrics to construct and drive performance and will develop and deploy corrective performance action plans as required.
•Fully responsible for the performance of assigned Sales Agents and is responsible for their overall development and sales performance success.
•Utilize processes to maximize work flow and will work to minimize causes of customer dissatisfaction.
•Lead by example, able to model the desired level of sales techniques and will promote a positive working environment.
•Create sales contests and campaigns designed to develop a competitive and fun sales atmosphere that will motivate the Sales Agents to perform at a high level.
•Personify the attitude that the Sales Agent is important and integral to the overall success of the call center.
•Provide constant coaching, mentoring and support and aid to any Sales Agent on the floor that needs help.
•Other job duties as assigned


•Identify, prioritize and coach Sales Agent development areas.
•Conduct mandatory phone call monitoring and desk-side coaching and participate in role plays to ensure that all Sales Agents are able to perform at the levels required
•Provide appropriate motivational techniques to promote team building and to increase team and call center morale.
•Foster an environment that encourages Sales Agents to exceed customers' expectations.
•Address disciplinary and/or performance issuesdf-dc

Tampa, FL

Infrastructure Support

Adecco is currently assisting a local client in their search to fill a Infrastructure Support job in Merrillville. This is a Direct Hire Opportunity. As PC Support you will be responsible for the following listed below.

Apply Now if you meet the qualifications!

Responsibilities for this job include:

•Knowledge of Networking (Routers, switches, virtual servers, and other package software (Exchange, Win Server, Great Plaines)
•PC Support
•Printer Support
•Email and Phone Systems Support
Looking for a junior level individual that wants to learn quickly and hands on!!!

Click on Apply Now to be considered for this opportunity in Merrillville or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Merrillville, IN

Systems Management Specialist

A Systems Management Specialist position located in Chicago, IL is available courtesy of Adecco Engineering & Technology. Candidate needs a full understanding of McAfee ePO Anti Virus. The Systems Management Specialist position’s qualifications:

*Full understanding of McAfee ePO Anti Virus

*Malware Support

*Focus on Server and Desktop support and implementation

If you are interested in this Systems Management Specialist position located in Chicago, IL then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact the recruiter at Carrie.denney@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Chicago, IL

Phone Sales Agent

If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Answering Service Agent position at our Sanford, FL location. Bring your energy, drive, and motivation.


Job Description

Establish new accounts by calling on potential accounts
Make outbound business to business sales calls
Meet or exceed sales goals
Updating documents and spreadsheets using Word, Excel
Keep management informed by tracking detailed and accurate call data

Requirements

Must be able to handle fast pace of making one phone call after another continuously.
Confident, friendly, responsive communication skills
Excellent organizational skills, attention to detail, follow-through
Able to multi-task
Must represent company positively in interactions with individuals at all levels of the organization
Sense of urgency, able to work with limited supervision
Able to exercise discretion and maintain confidentiality
Must have basic computer knowledge and be familiar with and skilled in standard office software programs
On-the-job training is provided. Previous experience in sales or customer service is typically preferred.
At a minimum, applicants need a high school diploma or equivalent
Ability to listen, elicit information efficiently
Hours include working Monday - Friday from 8-4:30
This position requires advanced problem solving and/or sophisticated sales techniques

Preferred Skills/Qualifications

Sales / Customer Service experience in call center environment
Highly self-motivated
Strong Closing Skills
High Energy Sales / Customer Service Person
Have a strong work ethic, good organization skills and able to multi-task
Ability to adapt to changedf-dc

Sanford, FL

Technical Helpdesk Support



Technical Help Desk Support needed for a six (6) month contract in Celebration, Florida paying up to $16.78/hr. Requirements:

*Customer service experience

*Windows OS knowledge

*iOS knowledge

*Apple device skills and troubleshooting basics

*MS Office knowledge

*Exchange preferred in Corp/enterprise environment

*24/7 call center so must have complete schedule flexibility

May perform one or more of the following:

*Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution

*Applies understanding and knowledge of information systems products and services to assist users

*Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems

*Coordinates referrals to appropriate technical, professional, or service personnel

*Receives and prioritizes issues and forwards using appropriate escalation procedures

*All other duties as assigned

In addition to the above duties, the higher levels within this job family may also perform the following:

*Provides functional or task leadership

*Coordinates special projects and system upgrades

*Briefs customers and/or management on the status of resolution efforts

*Serves as a technical advisor to users with complex systems issues by resolving or conferring with technical personnel

*Recommends system or process improvements, including procedures, training, and enhanced documentation

*Has developed knowledge and skills through formal training.

*Identifies problems in straightforward situations, and makes sound decisions using standard procedures.

*Works within established procedures with a moderate degree of supervision.

*Intermediate level job with some work experience.

If you are interested in this Technical Help Desk job opportunity in Celebration, Florida then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Celebration, FL

Level One Help Desk Technicians

Level One Help Desk Technicians jobs located in Maitland, FL are available courtesy of Adecco Engineering and Technical. Candidates are responsible for fielding calls and resolving computer issues on a wide range of topics that involve extensive customer interaction at college students and faculty in a 24/7 call center. Candidates must have one to two years of help desk experience and be flexible to work a seven to eight hour shift five days a week between the hours of 7:00 am to 3:00 am. The hourly rate for this position is $12.50 per hour and the project is estimated to last two months. Level One Help Desk Technician job responsibilities include: • Basic troubleshooting of computer issues • Configuration of Applications • Connectivity issues • Maintain customer service to ensure a long term business partnership. QUALIFICATIONS: • High school diploma or higher • One to two years of help desk experience. • Experience with Networking, Desktop Support, Mobile Devices, E-mail and the Microsoft Office Suite. • A+ or Network + Certifications are a huge plus. • Ability to successfully pass a thorough background check and drug screen

Training will begin Friday 1/2/15. Candidates must have a VERY flexible schedule to include working days, evenings, and weekends and holidays. If you are interested in these Level One Help Desk Technician job opportunities in Maitland, FL, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Maitland, FL

Level One Help Desk Technicians

25 Level One Help Desk Technicians jobs located in Maitland, FL are available courtesy of Adecco Engineering and Technical. Candidates are responsible for fielding calls and resolving computer issues on a wide range of topics that involve extensive customer interaction at college students and faculty in a 24/7 call center. Candidates must have one to two years of help desk experience and be flexible to work a seven to eight hour shift five days a week between the hours of 7:00 am to 3:00 am. The hourly rate for this position is $12.50 per hour and the project is estimated to last three months. Level One Help Desk Technician job responsibilities include: • Basic troubleshooting of computer issues • Configuration of Applications • Connectivity issues • Maintain customer service to ensure a long term business partnership. QUALIFICATIONS: • High school diploma or higher • One to two years of help desk experience. • Experience with Networking, Desktop Support, Mobile Devices, E-mail and the Microsoft Office Suite. • A+ or Network + Certifications are a huge plus. • Ability to successfully pass a thorough background check and drug screen * Candidates must have a VERY flexible schedule to include working days, evenings weekends and holidays. There will be no time off granted for this 8 week project, including the holidays. If you are interested in these Level One Help Desk Technician job opportunities in Maitland, FL, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Maitland, FL

Supplier Enrollment Specialist

Adecco Group, a world leader with the recruitment of office professionals has a current job opportunity for a Supplier Enrollment Specialist on a 3 month contract assignment in Orlando, FL with our client, one of the nation,s largest financial services holding companies

Location: Orlando, FL
Contract: 3 month contract

Looking for strong sales background and experience with paid for performance positions. Call center and banking experience a plus.

Responsibilities for this Supplier Enrollment Specialist position include:

*Responsible for managing and executing supplier enrollment campaigns.

*Key activities include outbound calling to enroll suppliers into our ESP Payables solution.

*In addition to the outbound sales effort, strong emphasis is placed on follow-up with enrolled suppliers.

*This role primarily supports the Card Program Officers, and will also assist our Card Sales team with other calling efforts that may arise from time-to-time.

*Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management standards.

*Provides input to project research information

*Provides administrative and analytic support to the Project Manager.

*Typically works on projects that are moderately-complex to complex, and are large in size and organizational span.

*May coordinate the activities of a project sub team and/or project activities to the extent those efforts might affect completion of assigned tasks.

*Receives general direction from the reporting manager and/or project/program manager regarding tasks to be performed.


Qualifications:

*Prior call center/sales experience required

*High school diploma or equivalent

*Must be self driven for success and posses good organizational skills

*Attention to detail is a must


Adecco offers a competitive benefit package.

Apply Now if you are interested in this position, DO NOT DELAY! If you have any questions, you may email Jenifer Robinson at jenifer.robinson@adeccona.com.

This position is being recruited for by Adecco's National Recruitment Center of Excellence, NOT the local Adecco office.

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Orlando, FL

Sales Agent

Description: Adecco is currently assisting a local client recruiting to fill an Inside Sales Agent job in Orlando, FL. This is a Direct Hire opportunity. The Inside Sales Agent will be responsible for contacting existing leads to determine their difficulties, setting sales appointments and meeting monthly sales goals in accordance with development plan. Apply Now if you meet the qualifications listed below!

Responsibilities for this Inside Sales Agent job include:

-Contact existing leads to deterimine their difficulties
-Setting sales appointments and meeting monthly sales goals in accordance with development plan
-Collaborate with other sales staff as needed to effectively process workload
-Collaborate with other staff regarding status of leads
-Manage difficult or emaitional customer situations
-Give and welcome feedback

The schedule is M-F 9-6 and Every 3rd Saturday 9-3. The pay is $10/hr base plus commission.

Click on Apply Now to be considered for this Inside Sales Agent job in Orlando, FL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

functions.df-dc

Orlando, FL

Call Center / Inside Sales

Adecco is currently assisting a local client in their search to fill an Inside Sales job in Orlando, FL. This is a temporary to hire opportunity. Apply Now if you meet the qualifications listed below!

These candidates will be working with an automatic dialer and placing outbound calls to a residential client base. The company sells satellite cable service and is an authorized dealer for Hughes Network; one of the largest satellite cable providers in the country. Focus will be on selling this product. 70% of all calls will be outbound with 30% being inbound calls.

What they are looking for…
- Prior call center experience highly desired. As retail and hospitality experience is helpful and successful in some cases, being accustomed to being on the phone all day and tied to the desk is needed to be successful in this role.
- Ability to take rejection in a high rate, being that this is an outbound call center job
- Ability to be motivated by production and success / competitive spirit
- Able to meet and exceed sales quotas
- Each candidate must be fairly computer savvy; will be working with their system for customer orders
- Schedule is Monday-Friday 8am-4pm

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this Inside Sales job in Orlando, FL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Orlando, FL

Sharepoint Support Analyst

A direct-hire SharePoint Support Analyst job opportunity in Columbus, OH is available courtesy of Adecco Engineering and Technology. You must have previous experience administering and supporting Sharepoint sites. You will be responsible for maintaining and updating sites as well as performing administrator and support duties. The hiring company offers an excellent team atmosphere, a comfortable work environment, and they promote from within. In addition, they offer an excellent benefits package which includes medical, dental, life, many wellness and discount programs, and twelve paid holidays a year in addition to your paid time off (PTO) plan. Salary for this position is between $55,000 to $65,000 per year. Responsibilities for the Sharepoint Support Analyst job include but are not limited to the following: • Maintain and support SharePoint sites and content • Interact with end users to clarify requirements and demonstrate software functionality • Perform administrator procedures, including permission maintenance and application troubleshooting • Participate in daily Scrum meetings to share progress of tasks assigned Qualifications: • Bachelors Degree in a software related area of study preferred • 2-5 years of Sharepoint experience, administration and support • Understanding of Agile development practices a plus Click on Apply Now to be considered for this position or any other Sharepoint Support Analyst related job opportunities with Adecco. You may also send your resume directly to Jenni East at jennifer.east@adeccona.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Columbus, OH

I.T. Technician



A direct-hire IT Technician job opportunity in Columbus, OH is available courtesty of Adecco Engineering and Technical. You must have a Computer Science (or related) degree and at least three years of relevant experience to be considered for the position. You will be assisting the Network and Server Administrators in maintaining networking hardware, software and PC's. You will also be responsible for the support of end user desktop computers and peripherals. The salary range for this position is between $45,000 and $55,000 per year. IT Technician Responsibilities:

*Installation and upgrade of software and hardware (office and shop floor computers)

*Installation of network cabling

*Assist users with computer errors, troubleshooting and problem solving/help desk support

*Preventative maintenance of office and shop floor computers and peripherals

*Support for data collection terminals, printers, and software

Position Requirements:

*Minimum of a 2 year technical degree in computer science or related field

*At least three years of relevant professional experience

*Experience with Windows Desktop Operating Systems

*Experience with network wiring. Network switches and/or routers a plus

*Microsoft Office Knowledge

*Ability to climb ladders or under desks to access computer cables



If you are interested in this IT Technician job opportunity in Columbus, OH then please click APPLY NOW or visit our Adecco website at www.adeccousa.com to submit your resume. If you have questions about the position please contact Jenni East at (614) 948-4713 or jennifer.east@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Columbus, OH

Bilingual Help Desk Analyst

A Bilingual Help Desk Analyst job in Dublin,Ohio is available courtesy of Adecco Engineering and Technology. To be successful in this position you must have at least one year of relevant experience. You will be responsible for resolving technical problems from end users in one of the nation's leading medical manufacturing companies. You will also be providing support via phone, email, and webforms. The pay rate for this position is between $18.00 and $24.00 per hour. Bilingual Help Desk Analyst job responsibilities include: • Receive and log all phone calls within the IT Help Desk database and attempt to resolve calls on first contact or escalate to level II support • Review and log all request coming through IT Help Desk e-mail & webform and resolve requests prior to escalation • Evaluate issues by interpreting end-users problem descriptions to determine resolution or best course of action • Identify problem trends and report to Help Desk Manager for further analysis • Provide technical advice or consultation of difficult applications to other team members • Work independently; consult with manager on overall project strategies QUALIFICATIONS: • Level one or Level two IT Help Desk experience • At least one year of work experience in a customer service oriented IT Help desk environment • Must have extensive knowledge of Windows 2000/XP Microsoft Business Products (Office Suite), Internet Usage, Microsoft Outlook/Exchange • In-depth skills in hardware, software, operating systems, networking, VPN/remote connectivity and desktop knowledge • Tech savvy with outstanding people skills • Bilingual (Spanish) is a plus If you are interested in this Bilingual Help Desk Analyst job in Dublin,Ohio then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Tajia Mitchell at 502-715-4437 or Tajia.Mitchell@adeccona.com Equal Opportunity Employer Minorities/Women/Veterens/Disabled

Dublin, OH

Field Technician

Adecco Engineering and Technical is currently recruiting for a Field Technician in Madison, WI. This is a direct-hire opportunity for someone who is looking to primarily work from home. The successful Field Technician will be responsible for assisting customers of all knowledge levels through efficient troubleshooting of Set-Top and Quick Test stations problems. This dynamic company is one of the world’s leading providers of electronic repair and cosmetic refurbishment for cable and IP set-top boxes, satellite receivers, modems and other customer premises equipment (CPE). Field Technician job responsibilities include:

*Provide support to internal and external customers in the areas of cable / Telco set tops while displaying exceptional communication skills and topnotch customer satisfaction

* Troubleshoot and support Quick Test Automatic Set-Top testing stations

*Resolve customer issues related to set top repairs

*Resolve or least help customers’ resolve issues that they have in testing in warehouse set tops, modems et

*Handle all levels of product troubleshooting.

*Identify, track and communicate service related issues.

*Perform network level troubleshooting with Windows systems related to Quick test stations

*Ensure a superior level of customer service is provided at all times.

*Log all calls, schedule necessary appointments, and document the outcome.

*Coordinate and direct requests to appropriate technical personnel when unable to resolve.

*Respond to internal and external customer requests via E-mail, phone as required

*Assess customer needs and offer services that will enhance the customer experience.

QUALIFICATIONS:

*Two year degree or certification in technology field (or combination of education and work experience)

*Call Center experience highly desired.

*At least five years of technical support experience or pre-sales technical support experience.

*At least two years in a customer facing role

*Excellent communication skills in writing, editing, communications and interpersonal skills.

*Able to demonstrate strong analysis capabilities and technical in cable and Telco TV industry, including, Set top theory, Docsis, modem, VOIP, Headend both DAC and DNCS systems

*Minimum one year of applied PC hardware/software support.

*Minimum one year of applied internet technology support

*CATV technology

*Internet and LAN technology, including TCP/IP Protocols

If you are interested in this Field Technician job in Madison, WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Madison, WI

Technical Support Representative

A Technical Support Representative job opportunity is now available in Greensboro, NC with Adecco Engineering & Technology. This will be a contract going through May 2015. The Representative will provide end-user support for the client products, answering incoming calls and requests from real estate agents. Support tasks range from usage questions to in-depth technical troubleshooting, including reviews of browser settings, clearing cache, setting trusted sites and managing settings (pop-up blocker, security settings, etc...). Technical Support Representative responsibilities will include:

*Interface with customers to resolve inquiries, concerns, and requests about products and services

*Gather end users information and determine the issue by evaluating and analyzing the symptoms

*Assist callers in the use of mobile devices, Macs, iPads and Androids, etc. when using company products. Follow standard processes and procedures

*Ability to work under pressure and remain flexible to changing schedules and demand

*Knowledge of Microsoft Windows operating systems, Microsoft Office products, Outlook, Macs, mobile devices

Technical Support Representatives must meet the following for consideration:

*Familiartiy with real estate concept is a plus

*High School Diploma

*1 yeat experience in customer support call center environment

*Experience in providing technical end user support

*Some positions include evening and weekend

Greensboro, NC

Technical Support Help Desk

A Technical Support Help Desk job inMilwaukee,WI is available courtesy of Adecco Engineering and Technology. The client is looking for candidates who have a combination of technical savvy along with great communication skills. This role will be in a call center environment providing phone support to end users. Technical Support Help Desk job responsibilities include: • Fielding as many as 100 phone calls per day • Indentifying and analyzing technical issues efficiently • Working with sensitive data while assuring confidentiality • Documentation of resolution metrics Qualifications: • 2-3 years of professional computer support experience • Associate’s Degree in Information Technology or equivalent • Ability to work in a fast paced business professional environment • PC hardware knowledge; strong diagnostic skills in software - Microsoft Office (Word, Excel, Access, Power Point, Outlook), Windows 7 If you are interested in this Technical Support Help Desk job inMilwaukee,WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Milwaukee, WI

Desk Side Support Technician

A Desk Side Support Technician position in Greensboro, NC is available with Adecco Engineering & Technology. This is a contract to hire position offering a competitive rate. This is a hands-on role and is responsible for the day to day operation of IT equipment (PC, MAC, server, voice and data backup; IT infrastructure). The Technician will provide both touch labor to support remote problem solving and local, hands-on, technical support to personnel within their facility or facilities. Some of the responsibilities of the Desk Side Support Technician will include:

*Troubleshoot hardware, software, network and mobile data computer and server problems.

*Be a technical advisor to management and end users to insure they have the proper IT equipment to be successful.

*Be a MAC technical advisor for the development and implementation of MAC standards within the enterprise.

*Instruct and train users on software and/or hardware as needed.

*Perform routine system maintenance.

*Maintain accurate IT equipment, software and license inventory in Asset Management Tool.

*Install, upgrade and replace selected software and hardware products according to client standards

*Repair hardware (PCs, MACs, Servers, Telephony) as necessary.

*Work closely with service vendor, other IT team members, and personnel to ensure continuity of service.

*Recommend and implement changes in software and hardware to improve computer capabilities.

*Assist in implementing best practices and client IT standards that will more effectively utilize IT resources.

*As needed, provide after-hours support for systems including, but not limited to, issue resolution, costumer/core installations, and server monitoring.

*Ensure support is provided to end users in a professional, courteous, and timely manner.

*Lead projects which improve infrastructure services while maximizing return on investment.

*Maintain incident management, problem management, change management, and asset management records on the Remedy system.

*Perform other duties as assigned.

Greensboro, NC

INSIDE SALES REPRESENTATIVE

Inside Sales Rep - good computer/CSR skills; sales, follow up and data entry; able to speak and write in English, follow a sales process, be coachable and have a good phone voice and positive demeanor. Hours are 6:00 pm - 11:00 pm (25 hours per week)df-dc

Melbourne, FL

Sales

Needed: experienced Sales Reps, motivated and dependable, wit hthe ability to close! Preferred some advertising background, not required. Base plus commissiondf-dc

Roanoke, VA

Technical Support Representative

A local Fortune 500 company is seeking Technical Support representatives to assist with handling & resolving issues from consumers & retail operations. Great opportunity to gain experience and build your resume!

Responsibilities include:

• Help Desk Technical Support.
• Incoming and Outgoing calls.
• $14.00/hr.
• 4 week onsite training. 8:00 am – 4:30 pm Monday through Friday. Must be present for all days of training – no exceptions.
• Ability to work between the hours of 7:00 am – 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.
• Troubleshooting.
• Network Connectivity.


Requirements:

• Minimum of 1 year technical support experience with emphasis on Help Desk Support.
• Strong attention to Detail.
• Effective Communication ability (Verbal & Written)
• Computer knowledge.
• A+ or Network+ Certification preferred.
• Proficient in use of Microsoft Excel, Word & Outlook.
• High School Education.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

•Medical Coverage - Access to an affordable and comprehensive group medical coverage plan
•401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
•Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
•Service Bonus - Rewarding employees who make an extended work commitment
•Paid Holidays - Selected paid holiday, based on accrued hour requirements
•State-of-the-Art Career Center - Training and resources available for all employees
•Highly trained and professional staff - Our team cares about you and your career!
.df-dc

Durham, NC

Client IT Support Tech, Durham, NC (EMC2NO00016155)

New Client Tech Support Position open in Durham, North Carolina! This position requires more than 3 years work experience with Networking/Cisco IOS routers/LAN-WAN tech... This job also requires 4 of more years of work experience with Linus/Unix systems administration. Technical Specialist will take part in on-call efforts, work evening and weekend shifts and follow operational procedures for incident, change, configuration and problem management processes including, but not limited to:

• Responding to NMS alerts • Correlating technical issues • Document incident details and correlate incident patterns • Pro-actively monitoring systems to prevent customer facing issues • Interfacing with other IT groups and business units. • Troubleshooting and resolving technical problems

PRINCIPAL DUTIES AND RESPONSIBILITIES • Utilize technical knowledge in departmental efforts • Assist in implementing resolutions for system performance issues • Monitor the existing ecosystem to ensure problem free operations • Communicate with architecture an engineering to improve overall efficiency, reliability and scalability of the services • Provide input into deployment scheduling • Build new servers in accordance with approved practices and standards • Assist with implementation of compute architecture based on approved designs • Assist with creating and maintaining host-based storage configurations • Responsible for troubleshooting and handling media restores • Respond to on-call notifications in a timely manner • Possible assistance with build out of new and existing datacenters • Possible light travel

Durham, NC

Help Desk/Service Desk/Support- Cary, NC (Six (6) month+ contract) $15.00 an hour

Help Desk/Service Desk/Support- Cary, NC (Six (6) month+ contract) $15.00 an hour Job Description

*High school Diploma

*1-3 years’ service desk, customer service, and support experience with problem solving involving hardware, software, and networks.

*Tech Skills:

*1-3 year’s technical helpdesk or technical call center experience is preferred

*Experience in a technology support organization is preferred

*Prior customer service experience preferred.

*Prior call center experience preferred

*Behavioral Competencies

*Focusing on Customers, Collaborating across Boundaries, Driving Results

Service Desk/Support Cary, NC (Six (6) month+ contract) Looking for immediate hires! Apply: Rafael.wescott@adeccona.com

Cary, NC

technical support engineer

A Customer Support Engineer (CSE) position in Research Triangle Park, NC is available with Adecco Engineering & Technology. This is a contract job opportunity that is scheduled to last for at least 18 months. The CSE provides both post-sales support and project / customer management for the Client's Intelligent Mobile Gateway. The CSE opportunity allows for in depth understanding of several key growth segments of the Mobile marketplace including CDMA, GSM/UMTS, IMS, and both radio facing and WAN/LAN facing transport technologies. The successful candidate will have a track record and desire to excel at both technical issue resolution and customer management. Multi-tasking and the ability to successfully manage multiple issues at once are necessary for the CSE. The CSE will also build and maintain relationships with the client's existing customers as well as work with new customers as they come on-line.

Some of the responsibilities for the Customer Support Engineer include:

*Provide Tier 2 through 3 technical support.

*Participate in daytime normal work areas with some night/weekend on-call rotation.

*Troubleshoot wireless carrier networks to quickly resolve downtime and outages.

*Maintain CRM database for active issues.

*CSE is the owner of issues as they arrive and throughout the resolution process.

*Utilize the client technical service lab to recreate and resolve customer issues.

*Develop expertise in specific areas (i.e. technology, product).

*Transfer this skill in order to mentor colleagues and/or customers via presentations or documentation (technical tips, etc...).

*Manage the issues/customers by setting expectations and meeting/exceeding those expectations to achieve the highest level of customer satisfaction.

*Effectively communicate/escalate issues to engineering within client site, and resolutions/work-arounds to the customer.

*Provide second line phone/email/fax consultation to independently debug complex mobility network problems.

*Provide systems/product training to peers within the Technical Support team.

*Act as a focal point for large account network problem resolution.

*Act as a technical expert with ownership and accountability expectations in managing cases and customer situations.

*Provide support on a world-wide basis to all Technical support customers.

*Interfaces with both senior and junior level CSEs, VARs, Account Teams, Network Consultant Engineers, end-users & internal engineering departments.

*Works on problems of diverse scope where analysis requires evaluation of identifiable factors.

*Receives minimal supervision.

*Determines methods and procedures on new assignments.

*May provide guidance to lower level engineers.

*Ability to analyze, troubleshoot and configure medium to large networks.

*Proven crisis management skills.

*Works on complex problems where analysis of situations require in-depth evaluation of factors.

Research Triangle Park, NC

TECH SUPPORT LEVEL ONE OPEN HOUSE!!!

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Tuesday, October 14th from 10 AM to 6 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

*** THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES ***

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual is a plus

-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.

The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.

Please call 919-572-2662 if you have any questions. Our Branch is located at 2500 Meridian Parkway, Suite 136, Durham, NC 27713. We look forward to meeting you!!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
df-dc

Durham, NC

Bilingual Level 1 Technical Help Desk Open house

Bilingual Level 1 Technical Help Desk Open house

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Monday November 10, 2014 from 9:30 AM to 5:30 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES:

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual in either Spanish or French


-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.df-dc

Durham, NC

Level 1 Technical Help Desk Open House

Level 1 Technical Help Desk Open House

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Monday November 10, 2014 from 9:30 AM to 5:30 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES:

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual in either Spanish or French


-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.

Please call 919-572-2662 if you have any questions. We look forward to meeting you!!df-dc

Durham, NC

Level 1 Help Desk - Call Center Representative

Adecco Staffing the leading staffing and recruiting agency is assisting one of our largest clients in the RTP Durham Market in their search to fill Level 1 Help Desk - Call Center Representative jobs in Durham, NC. Apply Now if you meet the qualifications below!

Requirements:

-Minimum of 1 year experience working in a call center environment - Help Desk Support or technical experience is a plus
-Proficient in use of Microsoft Office - Excel, Word, & Outlook
-High School Diploma or GED
-Must be computer savvy or have a technical aptitude (must pass computer skills assessment)
-Strong verbal and written communication skills
-A+ or Network+ Certification is a plus, but not required
-Bilingual in either Spanish or French is a plus, but not required

Responsibilities for this Help Desk - Call Center Representative job include:

-Help Desk Technical Support
-Incoming and Outgoing calls
-Troubleshooting user issues
-Network Connectivity

-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in this opportunity please apply and one of our recruiters will be reaching out to your shortly.

Please call 919-572-2662 if you have any questions. We look forward to meeting you!!df-dc

Durham, NC

Level 1 Technical Help Desk Open House- Adecco

Level 1 Technical Help Desk

Adecco Staffing the leading staffing and recruiting agency is looking for Level 1 Technical Help Desk at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house on Monday November 10 between 9 AM and 6:30 PM with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES:

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual in either Spanish or French


-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in this opportunity please apply and one of our recruiters will be reaching out to your shortly.

Please call 919-572-2662 if you have any questions. We look forward to meeting you!!df-dc

Durham, NC

Help Desk Technician

Our client, a leading offshore IT and software development company, is seeking Level 1 Help Desk Technicians in Cary, NC for 6-month contract-to-hire positions. The ideal candidate will have at least 6 months prior help desk experience. All candidates must pass a skills test prior to being scheduled for an interview. Responsibilities:

* Take calls from customers and troubleshoot issues to provide satisfactory resolution.

* Provide VPN, Active Directory, network connectivity and Windows application troubleshooting.

* Provide excellent customer service on every call.

Requirements:

*6+ months Help Desk experience

*Experience supporting VPN, Active Directory and Network Connectivity

*Able to work flexible shifts

Education:

* High School Diploma

If you’re interested in the Help Desk Technician job in Cary, NC, please click APPLY NOW. If you have questions, you may contact Shelly Charge at shelly.charge@adeccona.com.

Cary, NC

HCL HelpDesk HCL

New Entry Level Help Desk position open in Cary, North Carolina! Interviews are being held this week! Apply now! A Desktop Support job in Cary, NC is available courtesy of Adecco Engineering and Technology. Must have the ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role.Desktop Support job responsibilities include:• Troubleshooting Technical Issues• Call Center Phone Support• Documentation and Attention to Detail• Friendly Customer Service

Cary, NC

Help Desk Technician (HCL - 136237BR)

Our client, a leading offshore IT and software development company, is seeking Level 1 Help Desk Technicians in Cary, NC for 6+ month contracts. The ideal candidate will have at least 6 months prior help desk experience. All candidates must pass a skills test prior to being scheduled for an interview. Responsibilities:

*Take calls from customers and troubleshoot issues to provide satisfactory resolution.

*Provide VPN, Active Directory, network connectivity and Windows application troubleshooting.

*Provide excellent customer service on every call.

Requirements:

*Prior Help Desk experience

*Able to work flexible shifts

Education:

*High School Diploma

Cary, NC

Desktop Support



A Desktop Support job in Chapel Hill, NC is available courtesy of Adecco Engineering and Technology in Chapel Hill, NC. Qualified candidates will have first level support experience in a call center environment. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • One to Three Years of Related Experience • Ability to Support VPN Connectivity & Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Chapel Hill, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Cary, NC

Desktop Support



A Bilingual (English/Spanish) Desktop Support job in Jackson, MI is available courtesy of Adecco Engineering and Technology. Qualified candidates will be skilled with VPN support and Active Directory support. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • Bilingual in Spanish and English • Ability to Support VPN Connectivity and Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Jackson, MI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cary, NC

Desktop Support



A Desktop Support job in Cary, NC is available courtesy of Adecco Engineering and Technology in Cary, NC. Qualified candidates will be skilled with VPN support and Active Directory support. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • One to Three Years of Related Experience • Ability to Support VPN Connectivity and Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Cary, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Cary, NC

Infrastructure Architect

An Integration Architect position located in Raleigh, NC is available courtesy of Adecco Engineering & Technology. Candidate will need to be available on the weekends. QUALIFICATIONS:

*IPC tool knowledge (E-ESM/Maximo/ISM/Remedy/ServiceCenter

*DB2

*SQL

*Effective written & Oral communication (to work with both customers and trading partners)

*Microsoft Windows/Windows Server

*SML

*Ability to work with multiple teams in matrix environment

*Generic Problem Determination/Troubleshooting skills

*Identification and prioritization of changes to continually improve

*Event management process data and platforms (Tivoli Enterprise Console/NetCool)

If you are interested in this Integration Architect position located in Raleigh, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact the recruiter at Carrie.denney@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Raleigh, NC

Outbound Sales Representative

Adecco is currently assisting a local telecommunication client in their search for Outbound Sales Representatives in the West Denver Metro area. We are looking for outgoing, ambitious individuals with GREAT communication skills!! We want candidates that are able to achieve or exceed individual and team objectives. Immediate need! If you meet the qualifications, Apply Now!

Benefits:
TEMP TO HIRE
FUN FAST PACED ENVIRONMENT WITH FLEXIBLE SCHEDULE
HOURLY PAY PLUS INCENTIVE IN ADDITON TO ON THE SPOT REWARDS AND PRIZES
PLEASE ASK ABOUT THE REFERRAL BONUS

Primary Responsibilities:
• Make outbound customer calls to discuss new products and upsale items
• Ability to communicate effectively over the telephone
• Be familiar with products and able to generally describe them
• Demonstrate ability to multi-task
• Use data entry skills to accurately enter information into database.

Qualifications:
• Must have a HS Diploma or equivalent
• Professional, interpersonal and tele-marketing skills
• Accurate, organized, detail-oriented, and self-discipline, team oriented
• Basic computer knowledge and data entry skills
• Previous telemarketing or outbound call center experience preferred

Adecco is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Click on Apply Now to be considered for this OUTBOUND SALES REPRESENTATIVE position in West Denver/Wheatridge, CO or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
df-dc

Denver, CO

Cisco Voice Consultant

A Cisco Voice Consultant job in Dearborn, MI is available courtesy of Adecco Engineering and Technical. This will be a 3+ month contract engagement working in the Financial Services industry. This position will be working within the Insurance Business Services area. *Must have USA work authorization. No third parties Responsibilities:

*Cisco Voice Problem Management on- Cisco Call Manager, Unity & IP Telephony

*Request & Incident Management

*Escalation handling

*Customer handling and Status update.

*Interaction and coordination with Client’s Technical teams for Planning & Change implementations.

*Root cause Analysis

*Process definition and design

If you are interested in the Cisco Voice Consultant job in Dearborn, MIor for other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position, please contact Katie Lazarowicz at 904-748-6054 or Katie.lazarowicz@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Dearborn, MI

Desktop Support

A Desktop Support job in Denver, CO is available through Adecco Engineering and Technology. This is a contract to hire position with one of our esteemed clients. The successful applicant will provide end user support on a Tier I level. Windows shop (XP) is required.

If you are interested in this Desktop Support job in Denver, CO then please click “APPLY NOW”. You can also submit your resume in a Word document directly to: Jacob.mcmahan@adeccona.com. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Denver, CO

Front Line Supervisor

Adecco is currently assisting a local client in their search for a Front Line Supervisor in Wheat ridge, CO. The primary function of the Front Line Supervisor is to ensure that the service delivered to customers is of the highest quality. The candidate will be supervising and monitoring daily performance of Telemarketing Sales Representatives. If you meet the qualifications listed below, please Apply Now!

Pay: $14.00/hr
Schedule: M-F, 12:30-9pm

Duties and Responsibilities:
¿ Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
¿ Implement company policies, procedures, and service standards in conjunction with management
¿ Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
¿ Train or instruct employees in job duties or company polices or arrange for training to be provided
¿ Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance

Qualifications:
¿ Demonstrated experience in coaching, developing, hiring, interviewing and firing of employees
¿ Creating thinking on how to motivate employees using both monetary and non-monetary means
¿ Ability to create a positive sales cultures through rewards and recognition
¿ High school diploma or equivalent
¿ Prior supervisory experience is preferreddf-dc

Wheat Ridge, CO

Call Center Representative - Customer Service

Are you ready to launch a sales career with a Fortune 100 Fastest Growing Company? A local organization is expanding rapidly and is currently seeking motivated, sales-driven professionals. This is a fun, friendly and fast-paced sales call center with attractive commission and opportunity to truly grow with a company. If you meet the qualifications listed below – Apply Now!

Responsibilities for Sales Professionals:
• Answer incoming calls from members verifying their accounts
• Build genuine rapport and deliver a world-class consumer experience
• Effectively listen and persuasively build the program’s value
• Explain the features and benefits of the product in a persuasive manner to sell the products to the customers
• All calls must be handled in a professional manner, with a high level of quality, efficiency and attention to detail
• Knowledge of Microsoft Suite and using electronic databases

Successful candidate profile:
• Assertiveness and drive to make the sale
• Engaging, friendly personality
• Strong sales experience, preferably in a call center environment

Pay & Benefits:
• Agents earn $14-$15 per hour + commission!
• Bonus $600 per month for achieving 100% of your goal
• Comprehensive Benefits Package includes: 2 weeks paid vacation, Medical, Dental, Vision, 401k match and many other perks!

Schedule:
• Full time schedules range from 7:00am – 11:00pm (Monday through Saturday) and 9:00am – 6:00pm (Sunday)
• Frequent overtime is available

If you are a fit for this position apply at www.adeccousa.com and choose Office Number 5255 to be considered for these specific positions.df-dc

Minneapolis, MN

IT Systems Administrator

Adecco Engineering and Technology is currently recruiting for a direct hire IT Systems Administrator job located in Wilmington, NC. You must have hands on experience installing, monitoring, and troubleshooting servers, routers, switches, firewalls, and other network devices for small and medium size businesses. You will be responsible for providing technical on-site and remote support for clients. You will also be responsible for developing lasting relationships with existing and new clients, as well as providing professional, technical presentations to potential clients. The salary for this position is competitive, and benefits offered include medical, dental, and vision insurance, and vacation pay. This is a great opportunity to join an established local IT managed service provider that is growing rapidly! The IT Systems Engineer job responsibilities include:

*Providing technical on-site and remote support to clients.

*Designing technical solutions for clients.

*Managing client projects to meet deadlines.

*Managing and monitoring client networks.

*Developing relationships with existing and new clients.

*Providing professional, technical presentations to potential clients.

Qualifications:

*Experience and in-depth knowledge of Microsoft Windows Server 2008 and/or 2012, Active Directory, and Virtualization technology

*Demonstrated knowledge and experience of IT infrastructure and server technology

*Demonstrated knowledge and experience with routers, switches, firewalls, and other network devices (Cisco, SonicWALL, etc.)

*Excellent, proven technical troubleshooting and problem solving skills

*In-depth, demonstrated understanding of TCP/IP, DNS, DHCP, VPNs

*Customer service focus and excellent communication skills. Must be able to communicate effectively with those who have limited IT knowledge.

*MCSE/MCSA/MCP, A+ or Network+ certifications are desired, but not required.

If you are interested in this IT Systems Administrator job opportunity in Wilmington, NC, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Stephen Sanya at 919-484-8008 or stephen.sanya@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Wilmington, NC

Inside Sales - Account Manager

Inside Sales – Account Manager

A client in the Green Bay Area is looking to fill an Inside Sales – Account Manager Position. This is a full-time temp to hire job opportunity. Under minimal supervision, the Sales - Account Executive will perform all sales and customer services activities with assigned clients and territories to increase gross profit margin dollars. Candidates will maintain and develop assigned accounts by use of sales calls. If you meet the qualifications below, please Apply Now!

Responsibilities for this Inside Sales – Account Manager include:

• Call prospective customers to introduce products and services with the goal of developing prospects into clients
• Increase sales of services by becoming aware of customers requirements
• Schedule calls with clients that correspond with the clients calendar
• Forecast anticipated sales for Branch and Area management planning
• Work with Adecco personnel and clients to resolve billing and service issues
• Maintain records of all client sales activities and follow-up requirements
• Assist in the development and maintenance of name awareness through advertising and public relations activities, such as; direct mail and promotional programs.
• Provide first line support and backup in office supervisor’s absence

Qualifications:

• Bachelor's Degree in a business related discipline
• Minimum of 1 year inside sales experience or the equivalent highly preferred
• General knowledge of marketing and sales techniques,
• Effective organizational and oral/written communication skills

Apply Now if you are interested in this Inside Sales – Account Manager job in Green Bay, WI.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Green Bay, WI

Telemarketer

Adecco is assisting a local client in recruiting for a Buyer Outreach Coordinator job in Robinson Township, PA. This is for a temp to hire opportunity. As a Buyer Outreach Coordinator, you will interact with customers via telephone to identify potential and existing buyers for surplus and salvage assets. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Buyer Outreach Coordinator – Call Center job include:

• Placing a high volume of outbound calls to identify potential and existing buyers
• Driving traffic to the listings of inventory and equipment for sale.
• Achieve sales and revenue goals.


Qualifications:

• Minimum 2 Years of Sales or Customer Service Experience
• Excellent organizational skills
• Strong project management skills
• High sense of urgency
• Computer literate - Proficient with Excel
• Preferred knowledge of heavy equipment and industrial assets.


Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Email erin.cavanaugh@adeccona.com or click on Apply Now to be considered for this opportunity.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Pittsburgh, PA

Inside Sales/Customer Service Associate

Inside Sales/Customer Service Associate

Three Month Project

$20.00/hour

Adecco is currently assisting our client, a world-class medical device manufacturer, in their search to staff an Inside Sales/Customer Service Associate in Plum, PA. This is a three month contract assignment. The Inside Sales/Customer Service Associate is responsible for all inbound and outbound marketing and lead generation activity for an introductory product.
Click on Apply Now if you meet the qualifications listed below!

Responsibilities for this inside sales/customer service job include:

• Answering inbound calls
• Initiating proactive warm calling
• Closing lead by redirecting consumer to qualified customer
• Utilizing a call log tracking system

Qualifications:

• Minimum 6 months business-related, inside sales, lead generation experience
• Proven history/track record in developing and achieving sales goals
• Previous Outbound Telephone Based sales experience
• Computer proficiency; Microsoft Office preferred
• Excellent written and verbal communication skills
• Must pass Background and Drug screenings

The pay rate is $20.00/hour. The work hours are Monday through Friday, 8:30am-5:00pm.

Adecco provides benefits such as medical, dental, vision and 401K for our working associates.

Interested applicants may call Susan Purdue at 724.387.7777 to learn more about this opportunity and to schedule an interview or simply click on Apply Now to be considered for this inside sales/customer service job or you can visit our website www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Pittsburgh, PA

Contract Desktop Support Technician

Adecco Engineering and Technical is currently recruiting for a Contract Desktop Support / Help Desk Technician job located in Erie, PA. Qualified candidates must have at least one year experience providing technical or desktop support. In this role, you would be responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Desktop Support / Help Desk Technician job responsibilities include: - Responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. - Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Qualifications: - Bachelor’s degree in MIS, computer science, business or related field. Associates degree and equivalent experience may be considered. - Candidates must have exceptional customer service and communication skills and be able to provide desk-side and phone based support. - Six months to one year experience in a help desk or desktop support based role required. - Familiarity with various Windows operating systems, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred. - Must be able to provide on-call service on a rotating basis. If you are interested in this Desktop Support / Help Desk Technician job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

Contract Help Desk Technician

Adecco Engineering and Technical is currently recruiting for a Contract Help Desk Technician job located in Erie, PA. Qualified candidates must have at least one year experience providing technical or desktop support. In this role, you would be responsible for providing maintenance of the computer environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Help Desk Technician job responsibilities include: - Responsible for providing maintenance of the computer environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. - Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Qualifications: - Bachelor’s degree in MIS, computer science, business or related field. Associates degree and equivalent experience may be considered. - Candidates must have exceptional customer service and communication skills and be able to provide desk-side and phone based support. - Six months to one year experience in a help desk or desktop support based role required; call center experience will also be considered. - Familiarity with various Windows operating systems, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred. If you are interested in this Help Desk Technician job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

Outbound Phone Clerk - Part Time Evenings

Adecco is seeking friendly callers for permanent part time outbound phone clerks!

Associates will be using a dialer system to cold call business prospects with the goal to schedule appointments.

Qualified candidates will possess the following skills:

? Ability to comfortably make friendly cold calls to prospects.
? Possess a high tolerance to stress and enjoy working under tight deadlines.
? Enjoy working in a fast paced, metrics-driven environment.
? Be available for an evening (4pm-7pm) and Saturday (9am-noon) schedule.df-dc

Rapid City, SD

Call Center Representative Telemarketing/Telesales

Responsibilities include but are not limited to:
* Manage outflow of calls to current or prospective clients/customers
* Deliver prepared sales message, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service
* Schedule appointments for sales representatives to meet with prospective customers

Sitting 100% of the time, making oublund calls.
Candidates must meet the following requirements for consideration:
* At least 1 year of outbound telemarketing experience
* Must have excellent attention to detail and organizational skills
* Must have basic computer skills such as MSWord and email
* High School Diploma or GED equivalent

If you or anyone you may know is interested in this great opportunity please apply online today at www.adeccousa.com

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

New Castle, DE

Help Desk Support

Adecco Engineering and Technical has a current job opportunity for a Help Desk Support Tech in Corning, New York.

JOB REQUIREMENTS: Encompasses technical support to users in the areas of problem recognition, research, isolation, resolution and follow-up. Responsible for screening, referring and diagnosing internal inquires and work requests. Performs trouble shooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications. Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work.

To be considered for this position, please use the "apply now" button to submit your resume. If you have questions about the position please contact Kari Carapella at (607) 937-4145 or at Kari.Carapella@Adeccona.com.

corning, NY

Sutherland USPS

USPS Sales Representative

Hours: 9am-5:30pm

Pay: $13.57/hr

Training: 1 week

Description:

The Sales Representative for the USPS ¿ Government program would be responsible for speaking with small to medium size businesses in regards to United States Postal Service Direct Mailing. This includes determining if a business is interested in using Direct Mail and ensuring each business that uses Every Door Direct Mail service from the United States Postal Service will help them reach the market that matters most to the small business.

Responsible for making 50 calls a day which will include eight 25 minute presentations which equates to 40 per week regarding the Direct Mail tool. You will be responsible for reaching out to customers repeatedly to gain their interest in our service. Sales counts once the customer goes to the post office and mails their product.



If interested in this position, send an email with an attached resume to James.Dalesgs@gmail.com


Thank you,


James Dale
Adecco Representative for Sutherland Global Services
Office: 585-512-1426
James.Dalesgs@gmail.comdf-dc

Rochester, NY

Inbound and Outbound Sales Positions

Hours: Multiple shifts are available

Pay: Ranges up to $13.57/hr

Training: Up to 2 weeks

Description:

Adecco is currently assisting a local client in inbound and outbound sales positions. The primary role of these positions is the agent will be responsible for inbound calls regarding sales and customer service questions. Agents will be expected to effectively manage their time while keeping the clients engaged.

Ideal Candidate:

• Strong customer focus
• Detail oriented
• Strong verbal reasoning and analytic skills
• Adapt well to change
• Comfortable with computers and multi-tasking



If interested, please click apply to begin the application process


Thank you,df-dc

Rochester, NY

Inbound Sales Rep

We are aiming to find like-minded, forward-thinking individuals to join our team of creative, hard-working, and focused leaders and thinkers. We are seeking a team player with experience, a strong work ethic, passion for sales, excitement about helping customers best use their technology, and a drive to make a difference for both within company and for our customers.

The ideal candidate will have the ability to work on the fly and adjust to the conversation accordingly. Candidates will field inbound calls from customers, assist them in setting up their accounts, and sell premium technology support packages.


Responsibilities and Requirements:
Core job tasks and requirements include, but are not limited to, the responsibilities listed below that were set in place to best develop our team as well as push the company to constantly improve and evolve.

Job Responsibilities:
- Providing customers with the PC support and premium service that they need and deserve –

-Providing PC Diagnostics for prospective customers
- Executing a disciplined sales process and consistently close sales
- Communicating professionally with coworkers and customers in a courteous and concise manner
- Mandatory participation in 5-day paid sales training
- Flexible schedule to accommodate a day shift or night shift

Job Requirements:
- Previous proven sales experience (1-2 years minimum)
- First-rate communication skills
- Metrics driven
- Ability to build relationships with a wide range of customers
- College degree preferred
- Friendly & sincere attitude
- Excellent phone demeanor
- Confident
- Motivated
- Competitive
- Eager to learn, grow, and improve skills
- Basic PC literacy
- Proficient in navigating the internetdf-dc

Philadelphia, PA

Technical Support

Adecco Engineering and Technical is currently hiring for a Tier 1 Technical Support job in Rochester, NY. High School Diploma is required. Candidate will have experience with networks and active directory. Pay for this position is $12.50. Tier 1 Technical support responsibilities:

*Basic configuration of applications

*Basic troubleshooting

*Reset a user password

*Find a user account

*Navigate through settings

*Experience working with Active Directory, Novell, VPN and Browsers

Qualifications:

*Minimum 1 year experience working Technical Support

*High School Diploma is required

If you are interested in this Tier 1 Technical Support job opportunity in Rochester, NY then please click APPLY NOW. For further information please contact Gina Manioci at (585) 242-5320 or email at gina.manioci@adeccona.com Equal Opportunity Employer minorities/women/veterans/disabled

rochester, NY

Helpdesk

Several Help Desk Technician jobs in Scottsdale, AZ are available through Adecco Engineering and Technology. You will resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone. The primary focus of the Support Technician would be to resolve issues on the 1st call within required metrics. This position requires shift flexibility.

Help Desk Technician job responsibilities include:

*Resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone

*To resolve issues on the 1st call within required metrics

QUALIFICATIONS:

*Verifiable High School diploma or GED is required.

*Proven experience with Windows operating systems, Microsoft Office suite, Networking/VPN, and Active Directory.

*One plus years of experience in an IT help desk environment

If you are interested in this Help Desk Technician jobs in Scottsdale, AZ then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Fari at 480-636-4016 or fari.sawal@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Scottsdale, AZ

Test Creation Administrator

The Test Creation Administrator is an intermediate level support position in which the primary focus is on varied and sometimes complex administrative duties performed in support of test creation. This role provides clerical support for the group. Completion of daily work requires use of specialized software.

• Coordinate logistics of getting material to and from outside item writers and reviewers; with supervision, draft correspondence, follow-up, complete paperwork and payments
• Assist item authors with item processing, copyright permission, and scanning
• Enter items and packages into Item Banking Information System (IBIS).

Professional Development and Corporate Responsibilities
• May provide software support for the group.
• Pro-actively work toward greater customer satisfaction and quality maintenance

Administration
• Perform general administrative functions as required
• Interpret, apply, and/or explain policies to the group
• Manage calendars and schedule meetings utilizing Outlook
• Prepare expense reports
• Organize and prepare mass mailingsdf-dc

Princeton, NJ

Outbound Marketing

Job Responsibilities - This is a 3 - 6 month temporary assignment. This position has the possibility to become permenant after 6 months. The hours are 11:00am - 8:00pm. Candidate will be responsible for making approximately 250 calls a day, calling businesses to verify contact information, and to determine if they would like receive marketing material. These are warm calls, as the business you are calling has already shown an interest in this material. The calls are are approximately 1-2 minutes long. If the business is not interested, you are not required to persuad them to reconsider. Simply, thank them for their time, and move on to the next call. No sales! No closing deals! Must be highly energetic, personable, and professional. This customer has an incentive program for all Reps, including temps. Awesome promotional prizes including gift cards, lunches, TV's, local trips, laptops, tablets, etc.
-df-dc

Edison, NJ

IT Associate - Part time

IT Associate - Part time 20 hours/week Schedule: 8 am - 12 pm POSITION SUMMARY The IT Associate is responsible for assisting the IT Director in implementing and maintaining all information systems and technology including:

*Support MS

*Document management

*ERP applications

*Troubleshoot repairs on PC/ server hardware and peripherals

*LAN, WAN connectivity

*Administration of MS Exchange/Outlook, MS SQL database servers, VMWare servers, Netgear and Cisco routers and switches

*Support and train end users

REQUIREMENTS

*Certificate in CompTIA A+, CompTIA Server +, Cisco, or Microsoft a plus

*2+ years experiences preferred

*Self-starter with positive can-do attitude with flexibility.

*Ability to effectively listen, diagnose problem and communicate (verbal and written) issues and resolution.

If you are interested in this job opportunity please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact jennifer.parker@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

florida, NY

Mozy Tech Support (EMC2JP00016435)

New tech-support position is now open in Pleasant Grove, Utah!

* This is a customer service position that requires troubleshooting skills.

* This position includes resolving customer issues via phone, email and chat (IM).

This is a 6-month contract position that pays $16.00 per hour.

Pleasant Grove, UT

Technical Support

A Technical Support job is available in Draper, Utah through Adecco Engineering and Technology. The Support Engineer will be part of the Technical Support Team and will be responsible for troubleshooting and resolving client issues reported through phone and electronic submission. The emphasis of this role surrounds supporting the clients’ products and its customers. The candidate will provide support to the clients through the verbal and electronic interaction; will recommend corrective actions, alternative implementation, and solutions; and will maintain a good record of such interactions to make future such requests easier to address.

Technical Support Engineer job Responsibilities:

• Answer and resolve a large portion of service requests on a first email/call basis • Accurately document and update Customer Service Requests (CSR's) in the tracking system • Maintain communications with clients on the status of all open requests • Manage personal queue of open requests • Serve as the customer's advocate to solve problems and navigate company resources • Assist in reducing support load by writing on-line support materials (FAQ's and KB's) • Participate in problem escalation and call prevention projects to help customers and support increase their efficiency.

Requirements • Ability to make decisions or solve problems using logic to identify key facts, explore alternatives and propose quality solutions • Excellent verbal and written communication skills • Excellent troubleshooting skills • Technical proficiency across Windows platforms including computer networking skills, Microsoft SQL Server, Microsoft IIS, LDAP, and web-based technologies • Excellent organization skills; capable of effectively balancing multiple responsibilities, managing multiple priorities in a fast-paced environment with minimal supervision • Excellent support skills and experience conducting technical training • College degree preferred • Experience in Consultant / Client Support position

Desirable Skills • Knowledge of enterprise security best practices and procedures • Knowledge of information security topics and Internet technology If you are interested in this Technical Support Engineer job in Draper, UT then please click “APPLY NOW”. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com If you have questions about the position please contact Jacob.mcmahan@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Draper, UT

Call Center Agents - Appointment Setting

IMMEDIANT OPENING FOR APPOINTMENT SETTER/INSIDE SALES POSITION
Is Adecco the perfect company for you?

Answer these 3 questions and find out.

Why is working for a growing and successful company important to you?

How would a substantial increase in your income impact your life?

What effect would gaining a career in a fast and constantly growing company do for you?

Is Adecco the perfect company for you? If you have a positive attitude, a strong work ethic and determination to succeed, then it just may be!

Job Requirements
• Outbound B2B calls, setting appointments for sales agents
• Need experience with computers
• Fast paced environment, confidence, well spoken, ability to think quickly, strong phone presence, and the ability to be direct
• Great communication, and have motivation
• Ability to talk with business owners
• Over come objections
• Minimum 4 appointments a day


What We Offer
• Compensation of $8 hour plus $10 per appointment, after 3 appointments you get $15 an appointment!!!!!
• Growth opportunities
• A positive work environment
• Tuition Reimbursement
• Preventive Health Benefits
• Dental Benefits
• Vision Benefits
• 401K
• Service Bonus
This is a Full Time position. Monday-Friday 7:30am-4:30pm.

Show us what you have to offer by filling out your application at adeccousa.comdf-dc

Salt Lake City, UT

Application Help Desk Administrator

Our client is hiring for a permanent Application Help Desk Administrator job in the Merrimack, New Hampshire area. If you have solid application support experience, then you may be the perfect candidate! You will be responsible for providing application support to end-users by providing superior customer service. You will be joining a global company that will invest in your professional development and provide opportunities to advance in your career. You will work in a small team that is driven, successful and knows how to have fun.

The Application Help Desk Administrator Job Responsibilities:

*Provide application support to global customers

*Work within the ticketing system to track calls and incidents

*Collaborate with team on support issues, projects and enhancements

*Provide on-call support when needed


Qualifications:

*Solid experience providing application support to end-users

*Ability to work well both independently and as a team

*Proven success providing excellent customer service

*Experience working with a ticketing system

*Bonus points for experience supporting an e-commerce website

*Bachelor's degree in Information Technology or equivalent work experience

*Excellent oral and written communication skills


If you are interested in this Application Help Desk Administrator job in the Merrimack, New Hampshire area, then please apply today. If it is determined that you are not a strong match for this opportunity, then we will keep your resume on file for future consideration.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Merrimack, NH

Call Center Representatives

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-692-0610.df-dc

San Diego, CA

Call Center

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls with
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-849-2891.df-dc

San Diego, CA

Call Center Sales Representative

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls with
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-849-2891.df-dc

San Diego, CA

Call Center Sales Representative

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls with
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619 692-0610df-dc

San Diego, CA

Outbound Call Center Representative

Adecco is currently assisting a global marketing company in their search to fill Lead Generator - Outbound Call Center jobs in the Sorrento Valley area. This is a temporary to hire opportunity. As a Lead Generator, you will be responsible for making outbound calls and generating leads of potential customers. Apply now if you meet the qualifications listed below!

Responsibilities for this Outbound Call Center job include:

- Making 112-200 outbound calls per day
- Business to business (B2B)
- Minimal business to consumer (B2C)
- Generating leads on different campaigns
- Transferring to Sales department after a lead is created

Qualifications:

- Must have telemarketing or cold calling experience
- Must have experience in sales in a call center environment
- Must have at least 6 months of experience in an outbound call center environment
- Lead generation experience is preferred

The schedule starts anywhere from 6AM to 7:30AM depending on the campaign. It pays $13 an hour with the opportunity for bonus and commission depending on performance.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Apply Now if you are interested in this Outbound Call Center job in San Diego, CA!df-dc

San Diego, CA

Telemarketing

Adecco has an Telemarketing Position available in the Sorrento Valley Area!

Monday through Friday Full time for 3 to 4 months

Telesales Job Duties:
• Contact client leads for agents
• Make at least 300 calls per day
• Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
• Record relevant information into agency management system
• Maintains operations by following policies and procedures; reporting needed changes.
Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Telemarketers

Telemarketers

Telesales Job Duties:
¿ Contact client leads for agents
¿ Make at least 300 calls per day
¿ Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
¿ Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
¿ Record relevant information into SeniorQuote agency management system
¿ Maintains operations by following policies and procedures; reporting needed changes.
Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Telemarketing

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-692-0610.df-dc

San Diego, CA

Call Center-Outbound

Adecco is currently assisting a global marketing company in their search to fill a Lead Generation position in the Sorrento Valley area. This is a temporary to hire opportunity. As a Lead Generator, you will be responsible for making outbound calls and generating leads of potential customers. Apply now if you meet the qualifications listed below!

Responsibilities for this Lead Generation job include:

- Making 112-200 outbound calls per day
- Business to business (B2B)
- Minimal business to consumer (B2C)
- Generating leads on different campaigns
- Transferring to Sales department after a lead is created

Qualifications:

- Must have telemarketing or cold calling experience
- Must have experience in sales in a call center environment
- Must have at least 6 months of experience in an outbound call center environment
- Lead generation experience is preferred

The schedule starts anywhere from 6AM to 7:30AM depending on the campaign. It pays $13 an hour with the opportunity for bonus and commission depending on performance.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.df-dc

San Diego, CA

Lead Generating

Outbound call center lead generation. Must have telemarketing/cold calling and/or sales exerience in a call center environment. Agents will be workign strictly on Lead Generation campaigns. 3 Levels of call center. Level I $10, Level 2 $11.50 and Level 3 $13.00. Please review new requirement: Must be able to prepare a sales pitch (during training), have strong B2B experience, demonstrate strong writting and reading abilities during training. Salesforce experience is a plus.df-dc

San Diego, CA

Customer Service Administrator

Adecco is currently assisting a local client in filling a temporary 3 month Customer Service Administrator position located in Foothill Ranch, CA. The Customer Service Administrator is responsible for assisting end-user departments and individuals with first level incident analysis and resolution and accurate logging of the incident in the incident management system. We are looking for someone who is technical savvy and proficient in MS Office and Professional Suite.

Job Duties of the Customer Service Administrator Include:
- Provides first level incident determination using documented procedures as an incident determination tool, as well as soliciting assistance/training from business technology analysts.
- Provides first level support for all LAN based PC’s on both the operating system and the applications levels.
- Document requests for assistance by logging all calls and assigning to the necessary support team when necessary.
- Monitors and updates incidents logged in the incident management system.
- Maintains relationships with internal and external B.T. customers, measuring client satisfaction and recommending appropriate steps to enhance B.T. customer satisfaction.

Please apply now for immediate consideration!df-dc

Foothill Ranch, CA

Desktop Support Analyst

A Desktop Support Analyst Job is available in City of Industry, CA courtesy of Adecco Engineering and Technical. This is a PART-TIME position. The hours of operation for this role are Monday, Wednesday, and Friday from 8:00 am to 12:00 pm. The Desktop Support Analyst will be responsible for installing, supporting, and maintaining workstation using Window XP. This is a contract opportunity and the rate for this position is between $19.00 and $24.00 depending on experience. Desktop Support Analyst Job responsibilities include: -Microsoft Windows background -Able to set up Windows machines from scratch -Strong hardware troubleshooting skills -Strong knowledge of Microsoft Active Directory and Group Policies -Strong knowledge of network peripheral -Maintain user accounts QUALIFICATIONS: -Bachelor degree relating to Information Technology and or Certified relating to IT -Critical thinking and problem solving skills -Detail-oriented and process-oriented approach -Ability to prioritize tasks If you are interested in this Desktop Support Analyst in City of Industry, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Seth Taylor at 949-864-2361 or seth.taylor@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

City Of Industry, CA

Telemarketing Representative

Calling people, businesses and clients with the goal of selling them a product or service. Performs lead generation to create viable list and follows up on prospects. Direct distribution of product or service, develop and follow up on business leads. Cold call, direct email and perform other lead generation activities. Introduce potential customers to purchase a product or service. Obtain or verify customer information. Enter information into into the computer, explain products, record phone call notes on Exceldf-dc

Cerritos, CA

Desktop Support

Adecco Engineering and Technical is currently recruiting for a Desktop Support Specialist job located in Burbank, CA. This position requires one to two years computer network training and PC problem solving. This position is responsible for Day to day maintenance, documentation, troubleshooting, and monitoring of information systems. The Salary for this position is between $40k and $45k per year. Desktop Support job responsibilities include

*· Collaborate with the designated Technical Support Coordinator for provisioning support services to both internal and external clients.

*· Perform Tier 1 server repairs and escalate issues to other IT staff and vendors when necessary.

*· Create and maintain system and disaster recovery documentation, with respect to all Windows workstations.

*· Other special projects and support duties as assigned.

Providing Helpdesk support to all end users

*Answering, evaluating, and prioritizing requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.

*Logging and tracking requests using helpdesk ticketing system, maintains history records.

*Maintaining current knowledge and skills through in-services, workshops, and/or seminars.

*Demonstrating flexibility in adjusting to variable workload and job duties.

*Participating in maintaining an organized, clean, and safe work environment.

*Abiding by the strict confidentiality policy of the business.

*Treating clients, fellow employees, consultants, and visitors with respect and dignity at all times.

*Shows sincere commitment and adherence to all corporate compliance issues.

*Self-disciplined, the ability to prioritize tasks, and a detail-oriented working style.

*Ability to learn from experience and informal/formal instruction.

*Humble attitude about knowledge limitations, know when to ask for help.

*All criteria-based duties, responsibilities and standards within this document will be performed according to established departmental and corporate policies, procedures, and guidelines.

*Work in a 24/7 On-call rotation shared amongst peers, calls can range from password reset to full system outages. The On-call is expected to handle break/fix issues and escalate larger outages by contacting managers, and site leads.

*Support and assist transmission of x-ray images from beginning to end server PACS (Picture archiving communication systems) -training provided

*Must be savvy with both hardware and software related troubleshooting techniques.

*Field level 1 through level 2 issues to resolution from initial point to finish.

*Manage tickets in Sysaid, properly documenting the issue while following escalation paths within a timely fashion.

Education and/or Experience

*High school diploma or general education degree (GED); one to two years’ related experience and/or training; or equivalent combination of education and experience.

Qualifications

*Intermediate proficiency in Word Processing, Spreadsheets, Presentation Software, E-mail and Database Software

*Intermediate proficiency in Application Software

Relevant Certifications

*Microsoft Certified Office User Specialist (MOUS)

*A+ Certification

Communication Skills

*Excellent oral communication, listening, interpersonal, and written communication skills.

*Willingness to share knowledge with team members, superiors, and users.

*Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand.

*Excellent customer service skills, including the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner.

If you are interested in this Desktop Support job in Burbank, CA then please clicks APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Sri Tirumala at 6264632332 or Srilaxmi.tirumala@adeccona.com

BURBANK, CA

Indirect Sales Representative

Adecco is currently assisting a local client in their search for an experienced salesperson in Boise, Id. This position is a temporary to hire job opportunity. Team members are responsible for meeting and exceeding sales quota, outbound calling, opportunity identification and building consultative, long-term relationships with customers and partners. Successful candidates will enjoy working with a great team, competitive pay, flexible work schedules and a casual dress environment! If you meet the qualifications listed below please Apply Now!

Responsibilities for Indirect Sales Representative include but are not limited to the following:

-Must meet and exceed sales quota.
-Responsible for pipeline/deal/opportunity management.
-Will forecast revenue.
-Responsible for conducting outbound calls to potential and established customers on a daily basis.
-Must close sales and overcome customer objections.
-Establish and expand relationships with key decision makers.
-Work closely with field representatives to maximize revenue potential.
-Responsible for calling and qualifying leads.
-Consistent and effective use of CRM tool (Salesforce).
-Must be a team player and have the ability to work well cross functionally
Sales representative candidates must meet the following requirements for consideration:

High School Diploma
2-3 years of business to business sales
Must have excellent phone communication and etiquette, facilitating large volume of daily calls.
Prioritize and adjust to changing demands of the position
Previous experience with a CRM tool, preferably Salesforce
Prior technical sales a plus


We have openings on Monday- Friday, 8am-5pm

Pay for this position is $14/hr plus bonus. This is a temporary-to-hire opportunity.

If you are ambitious, enjoy working on a team, and have the ability to exceed sales quotas this position is for you.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.
Adecco is an equal opportunity employer, Minorities/Women/Veterans/Disabled

Click on Apply Now to be considered for this position or any other Indirect Sales Representative related job opportunities with Adecco.df-dc

Boise, ID

IT Tech Support



A IT Tech Support job in San Jose,CA is available courtesy of Adecco Engineering and Technology. In order to qualify for this position you must have at least 3-5 more years' of experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the Voice and Video products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses. In this role, you will gain insight on the detailed functionality of Cisco WebEx Voice and Video products and partner with all distributed elements of the service chain.The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology. This is a 12 month contract opportunity IT Tech Support job responsibilities include: Provides second/third level technical support for voice and video technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers. Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity. Provides technology/product training and intellectual property material as required. Acts as focal point for large account network problem resolution. Effectively utilizes moderate to complex lab setups to recreate and solve problems. Submits complete and correct bug reports in area of expertise. Interacts across other technical teams and development teams at peer level. Acts as a technical expert and provides support on a world-wide basis. Generate clear and concise documentation in the form of case notes, technical tips and white papers.

Technical Skills:

Minimum 3-5 years’ experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the Voice and Video products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses such as the following: Protocols - not limited to: VOIP,H.323, SIP, RTP, SRTP IOS voice gateways, dial peers, and unified call processing (UCP) CCIE Voice/Collaboration preferred or CCNP Voice required Basic understanding of Linux

If you are interested in this IT Tech Support job in San Jose, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Anu Aswani at 408-962-4984 or anu.aswani@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

San Jose, CA

Inside Sales Associate

We are looking for an Inside Sales Associate for a role with our client, a network security company located in Santa Clara. The Inside Sales Associate will be responsible for calling prospective attendees to invite them to an industry conference.
The right candidate will have extensive inside sales experience, preferably in the technology industry. Candidates should be very comfortable on the phone and speaking with industry leaders in cyber security. Knowledge of the cyber security industry is a plus.
We are looking for candidates who can begin a new role immediately, this contract will last through March 2015.df-dc

Santa Clara, CA

GIS Operations Lead

An Operations Lead GIS position with the World's leading Search Engine Company located in Mountain View is available courtesy of Adecco Engineering and Technical. Our client is seeking an Operations Lead that can assist with data processing and pipeline management for a large-scale mapping and image processing effort. In addition to data management, the operations lead will also be responsible for support of the day to day operations of the project.

OPERATIONS LEAD JOB DESCRIPTION - Responsibilities: There are two main components to this assignment: Full Cycle Data Management and Project Management. Full Cycle Data Management ● Monitor daily production and quality of data sets ● Manage data collection and analyze data to ensure that it meets project specs ● Interpret data in order to recognize trends and potential problem areas ● Collaborate with cross functional groups to ensure data flows through pipeline to production Project Management ● Plan and execute daily operations to ensure project goals are met ● Support field operatives to ensure daily production is met through ● Interact professionally with partners to coordinate operations ● Interface with engineering teams to continually improve overall operations process Additional details about the position will be shared at the appropriate point in the interview process Qualifications: ● 4 year Bachelors degree or relevant industry experience ● GIS data analysis desired but not required ● Experience with technical software strongly desired but not required (e.g. Unix Shell Script command line manipulation, GIS, Linux, Excel, Project) ● Ability to multitask effectively and prioritize tasks ● Detail oriented; must be able to plan and execute tasks with a keen attention to detail ● Excellent communication skills; must be able to listen closely, record and promptly disseminate important operation details to members of the project team; communication will often be of a highly technical nature ● Self motivated, efficient, and dependable ● Flexible, team player; this position is very demanding, but should also be interesting and often fun ● Excellent organization skills, both as applies to personal assignments as well as team ● Impeccable honesty in all communications, and complete confidentiality about proprietary technology. If you are interested in this Operations Lead GIS position located in Mountain View, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccona.com. If you have any questions about the position, please contact Chuck Oeland at (408) 328-0777 or at chuck.oeland@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Mountain View, CA

What we provide

Whether you’ve recently graduated or you’re seeking to further your career, we have opportunities for you — including temporary, contract and permanent positions. We also provide resources to help you achieve your professional goals — whether through resume development, career counseling or interview training, we’re truly dedicated to supplying you with the resources you need to step up your career. Obtain the job you have been dreaming of — call Adecco today!

© 2014 Adecco. All rights reserved.
Privacy PolicyTerm of useSitemap