Conway Call Center Jobs

If you’re someone who is organized, helpful and outgoing, call center jobs in Conway might be right for you. Work with Adecco during your job hunt and you’ll connect with a team of recruiting and staffing experts who are invested in helping you stand out in the workplace. Whether you are looking for a career change or are fresh out of school, we at Adecco can help you find not just a job, but a future career.

Leading companies in Conway are constantly seeking skilled people to fill their jobs — we know because we help them fill these positions every day. Putting yourself on a company’s front lines and assisting their customers is the perfect way to utilize your personal skills.


We are always hiring for Call Center Jobs in Conway, SC.

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Desktop Support



A Bilingual (English/Spanish) Desktop Support job inCary,NC is available courtesy of Adecco Engineering and Technology in Cary, NC. Qualified candidates will be skilled with VPN support and Active Directory support. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • Bilingual in Spanish and English • Ability to Support VPN Connectivity and Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Cary, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cary, NC

Desktop Support



A Desktop Support job inCary,NCis available courtesy of Adecco Engineering and Technology in Cary, NC. Qualified candidates will be skilled with VPN support and Active Directory support. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • One to Three Years of Related Experience • Ability to Support VPN Connectivity and Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Cary, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Cary, NC

Technical Support Representative

A local Fortune 500 company is seeking Technical Support representatives to assist with handling & resolving issues from consumers & retail operations. Great opportunity to gain experience and build your resume!

Responsibilities include:

• Help Desk Technical Support.
• Incoming and Outgoing calls.
• $14.00/hr.
• 4 week onsite training. 8:00 am – 4:30 pm Monday through Friday. Must be present for all days of training – no exceptions.
• Ability to work between the hours of 7:00 am – 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.
• Troubleshooting.
• Network Connectivity.


Requirements:

• Minimum of 1 year technical support experience with emphasis on Help Desk Support.
• Strong attention to Detail.
• Effective Communication ability (Verbal & Written)
• Computer knowledge.
• A+ or Network+ Certification preferred.
• Proficient in use of Microsoft Excel, Word & Outlook.
• High School Education.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

•Medical Coverage - Access to an affordable and comprehensive group medical coverage plan
•401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
•Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
•Service Bonus - Rewarding employees who make an extended work commitment
•Paid Holidays - Selected paid holiday, based on accrued hour requirements
•State-of-the-Art Career Center - Training and resources available for all employees
•Highly trained and professional staff - Our team cares about you and your career!
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Durham, NC

TECH SUPPORT LEVEL ONE OPEN HOUSE!!!

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Tuesday, October 14th from 10 AM to 6 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

*** THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES ***

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual is a plus

-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.

The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.

Please call 919-572-2662 if you have any questions. Our Branch is located at 2500 Meridian Parkway, Suite 136, Durham, NC 27713. We look forward to meeting you!!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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Durham, NC

Bilingual Level 1 Technical Help Desk Open house

Bilingual Level 1 Technical Help Desk Open house

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Tuesday November 2, 2014 from 9:30 AM to 5:30 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES:

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual in either Spanish or French


-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.df-dc

Durham, NC

Level 1 Technical Help Desk Open House

Level 1 Technical Help Desk Open House

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Tuesday November 2, 2014 from 9:30 AM to 5:30 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES:

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual in either Spanish or French


-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.

Please call 919-572-2662 if you have any questions. We look forward to meeting you!!df-dc

Durham, NC

Level 1 Technical Help Desk

Level 1 Technical Help Desk

Adecco Staffing the leading staffing and recruiting agency is looking for Level 1 Technical Help Desk at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES:

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual in either Spanish or French


-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.


Adecco is an equal opportunity employer. The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in this opportunity please apply and one of our recruiters will be reaching out to your shortly.

Please call 919-572-2662 if you have any questions. We look forward to meeting you!!df-dc

Durham, NC

SALES ASSISTANT - ADMINISTRATIVE - SALES

The IP&Science Life Sciences Sales team is looking for a Sales Assistant in their Atlanta, GA location! In this position, the contractor will be responsible for generating leads, qualifying opportunities, and distributing them to the sales team. A strong fit for this position is someone who has worked in a similar role with a sales team! They will also be asked to maximize sales opportunities and to keep up to date with existing and new TR services and marketing/sales campaigns! 1 year of previous sales experience is required, Bachelors Degree is preferred! Interviews will be over the phone!
Duties and responsibilities:
Responsible for generating leads, qualifying opportunities, and distributing them to the sales team
Responsible for creating and updating account profiles in Salesforce.com
To acquire detailed knowledge of Thomson Reuters IP & Sciences' products and to keep that knowledge up-to-date
To set up customer meetings/product demos for the sales team
To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed time frames
To maximize sales opportunities and to keep up to date with existing and new Thomson Reuters IP & Science services and marketing/sales campaigns
To maintain customer satisfaction with all Thomson Reuters' IP & Science services and functions

Skills/Experience:
1 year of previous sales experience
Previous experience in the life sciences, pharma and/or biotech industries are preferred
Proficiency in WebEx, Salesforce.com MS Word, PowerPoint, and Excel applications
Solid organizational background with the ability to prioritize tasks in order to successfully meet goals
Adaptable, flexible, open to diverse ways of thinking and diverse cultures
Must have strong communication and interpersonal skills
College degree preferreddf-dc

Atlanta, GA

Technical Support Representative

A Technical Support Representative job opportunity is now available in Knoxville, TN with Adecco Engineering & Technology. This will be a contract going through February 2015. The Representative will provide end-user support for the client products, answering incoming calls and requests from real estate agents. Support tasks range from usage questions to in-depth technical troubleshooting, including reviews of browser settings, clearing cache, setting trusted sites and managing settings (pop-up blocker, security settings, etc...). Technical Support Representative responsibilities will include:

*Interface with customers to resolve inquiries, concerns, and requests about products and services

*Gather end users information and determine the issue by evaluating and analyzing the symptoms

*Assist callers in the use of mobile devices, Macs, iPads and Androids, etc. when using company products. Follow standard processes and procedures

*Ability to work under pressure and remain flexible to changing schedules and demand

*Knowledge of Microsoft Windows operating systems, Microsoft Office products, Outlook, Macs, mobile devices

Technical Support Representatives must meet the following for consideration:

*Familiartiy with real estate concept is a plus

*High School Diploma

*1 yeat experience in customer support call center environment

*Experience in providing technical end user support

*Some positions include evening and weekend

Knoxville, TN

Support Center Technician I

Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Technical Support Technician with a leading company in Dalton, GA.

POSITION SUMMARY:

Provides a business-like and professional first point of contact for end users of the company’s IS applications, hardware, networks and/or software. Provides advanced expertise in 1st level technical support for a geographically dispersed business community. Responsibilities:

*Provides 1st level technical support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, enterprise applications & databases, security issues, desktop hardware/software, server hardware/software, and production equipment related issues.

*Provides Application How To Support for popular PC applications (examples: Microsoft Office, Microsoft OS, Adobe Acrobat, Outlook, Internet Browsers, iOS / Android / Blackberry Support, etc.)

*Troubleshoots problems using desktop remote control products where possible and thoroughly documents all services provided.

*Interacts with customers at all levels of the business with a high degree of tact, empathy and diplomacy to promote the positive image of the IS department.

*Uses excellent verbal and written communications to demonstrate a customer-focused attitude when dealing with customers.

*Accurately documents and communicates pertinent information in tickets as well as in Knowledge management database to ensure tight collaboration with other support teams and deliver an exceptional customer experience

*Maintain accuracy and relevancy of Knowledge management database by making frequent updates and new submissions.

*Develops an understanding of critical business systems / processes and the adverse business impact if these systems / processes are not available.

*Uses best judgment to set Incident priority and invoke problem escalation procedures to coordinate recovery.

*Resolves problems at 1st level at least 75% of the time. Performs 2nd level support on an as needed to balance workload across teams.

*Uses the IT Service Management ticketing system to open and track requests, incidents and problems.

*Provide customers with guidance in using security request system and provide status of current requests.

*Retains ownership for the tickets they open. Escalates open tickets when necessary to a 2nd level technician.

*Make escalation decisions based on workload volume and urgency to maintain balance while best serving the customer.

*Send Management pages and Emergency communications enterprise wide as needed.

*Learns the technical environment while maintaining competency and enhancing professional growth and development through continuing education and conferences.

*Participates in self-paced training and ongoing Certifications to enhance skill set and further professional development.

*Works closely with IS Management,SupportCenterpersonnel and other IS technical and applications staff.

*Performs monthly self-quality assessments using Call Copy recording tool.

*Demonstrate a high level of work ethic, autonomy and self-direction while Telecommuting (Off-shift only)

Requirements:

*Prefer to have a Bachelor’s Degree in a technology or business related discipline, or

*Associates Degree in a technology or business related discipline and at least 2 years related experience, or

*At least 4 years experience in end-user support with the Microsoft Windows environment.

*Bilingual skills (English/Spanish) a plus.

Must have a technical knowledge of advanced PC diagnostics and strong familiarity with the Microsoft Windows platform and Microsoft Office applications.

*Industry standard certifications (A+, ITIL v3 Foundations, HDI Analyst, Network+, MCP, CCNA, CCNP, etc) a plus

*Must be customer-focused, work well in a team-oriented environment, and provide quality service for the business client. Must pay very close attention to detail. Must have very good phone etiquette.

*Bilingual in Spanish a plus

*Must be open to flexible working hours including nights, weekends, and overtime as needed.

To be considered for this position, you must use the “apply now” button to submit your resume

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer.

Dalton, GA

Phone Sales Agent

If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Answering Service Agent position at our Sanford, FL location. Bring your energy, drive, and motivation.


Job Description

Establish new accounts by calling on potential accounts
Make outbound business to business sales calls
Meet or exceed sales goals
Updating documents and spreadsheets using Word, Excel
Keep management informed by tracking detailed and accurate call data

Requirements

Must be able to handle fast pace of making one phone call after another continuously.
Confident, friendly, responsive communication skills
Excellent organizational skills, attention to detail, follow-through
Able to multi-task
Must represent company positively in interactions with individuals at all levels of the organization
Sense of urgency, able to work with limited supervision
Able to exercise discretion and maintain confidentiality
Must have basic computer knowledge and be familiar with and skilled in standard office software programs
On-the-job training is provided. Previous experience in sales or customer service is typically preferred.
At a minimum, applicants need a high school diploma or equivalent
Ability to listen, elicit information efficiently
Hours include working Monday - Friday from 8-4:30
This position requires advanced problem solving and/or sophisticated sales techniques

Preferred Skills/Qualifications

Sales / Customer Service experience in call center environment
Highly self-motivated
Strong Closing Skills
High Energy Sales / Customer Service Person
Have a strong work ethic, good organization skills and able to multi-task
Ability to adapt to changedf-dc

Sanford, FL

Help Desk Call Center Agent

TAD PGS, INC. is currently seeking a Help Desk Call Center Agent for one of our clients based in Laurel, MD. Per Government Sector, must be a U.S. Citizen. Must have a Secret Clearance. Position Overview: Provide technical phone and/or walkup support as a member of the Help Desk. Provide Help Desk phone support for customer departments. Major Duties/Responsibilities:

*Provide first call resolution for desktop, laptop, applications, and network connectivity problems remotely in a call center.

*Research, analyze, and diagnose problems with client systems including hardware and software, servers, peripheral equipment, and networks. Solve problems using documented processes where available and best practices where not. The client’s devices are comprised of various OS platforms including Microsoft Windows, Macintosh, Linux, and iOS.

*Perform other duties as assigned for example:

*Assist teams with incident response support.

*Develop and present training sessions.

*Provide documentation as appropriate (e.g. ServiceNow ticket creation and maintenance, e-mails, process improvements, and knowledge base articles).

Qualifications:

*Bachelor’s degree in an IT-related field or at least 5 years of recent IT related work experience.

*Ability to troubleshoot and resolve technical problems for clients. Ability to independently resolve widely varying problems using current job knowledge and using research and external resources.

*Hardware, software and networking experience. Hardware experience must include desktops, laptops, and printers.

*Software experience to include Windows and Microsoft Office. Networking experience to include understanding TCP/IP and DNS. Understanding of Active Directory and Exchange.

*Highly motivated and have excellent customer service skills with the ability to interface with all levels of staff.

*Excellent communication skills (written and oral).

Desired Qualifications:

*Bachelor’s degree in an IT-related field.

*2-4 years experience with system management tools such as Altiris.

*Function as a subject matter expert in one or more technical areas.

*Software experience with Desktop remote control tools.

*Software experience with Windows 7, Mac, and iOS.

*Capable of leading at least one small project team and be a contributor in various areas within the department.

*Strong presentation skills which may be used to document analysis and deliver technical presentations to customer teams in an articulate and effective manner using a variety of media (visual, written and oral).

*Highly motivated with a desire to contribute to the success and direction for the group.

*Experience with identifying security related issues such as system hacks, computer viruses, worms, and spyware.

*Certifications: ITIL, A+, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT); HDI Support Analyst.

Special Working Conditions:

*Must be willing to support operations and work the necessary hours to complete critical work and/or troubleshooting.

*Call Center environment that requires qualified candidates to troubleshoot problems over the phone during their assigned working hours to include, sitting for extended periods of time.

Laurel, MD

Level One Help Desk Technicians

75 Level One Help Desk Technicians jobs located in Maitland, FL are available courtesy of Adecco Engineering and Technical. Candidates are responsible for fielding calls and resolving computer issues on a wide range of topics that involve extensive customer interaction at college students and faculty in a 24/7 call center. Candidates must have one to two years of help desk experience and be flexible to work a seven to eight hour shift five days a week between the hours of 7:00 am to 3:00 am. The hourly rate for this position is $12.50 per hour and the project is estimated to last three months. Level One Help Desk Technician job responsibilities include: • Basic troubleshooting of computer issues • Configuration of Applications • Connectivity issues • Maintain customer service to ensure a long term business partnership. QUALIFICATIONS: • High school diploma or higher • One to two years of help desk experience. • Experience with Networking, Desktop Support, Mobile Devices, E-mail and the Microsoft Office Suite. • A+ or Network + Certifications are a huge plus. • Ability to successfully pass a thorough background check and drug screen * Candidates must have a VERY flexible schedule to include working days, evenings weekends and holidays. There will be no time off granted for this12 week project, including the holidays. If you are interested in these Level One Help Desk Technician job opportunities in Maitland, FL, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Maitland, FL

Supplier Enrollment Specialist

Adecco Group, a world leader with the recruitment of office professionals has a current job opportunity for a Supplier Enrollment Specialist on a 3 month contract assignment in Orlando, FL with our client, one of the nation,s largest financial services holding companies

Location: Orlando, FL
Contract: 3 month contract

Looking for strong sales background and experience with paid for performance positions. Call center and banking experience a plus.

Responsibilities for this Supplier Enrollment Specialist position include:

*Responsible for managing and executing supplier enrollment campaigns.

*Key activities include outbound calling to enroll suppliers into our ESP Payables solution.

*In addition to the outbound sales effort, strong emphasis is placed on follow-up with enrolled suppliers.

*This role primarily supports the Card Program Officers, and will also assist our Card Sales team with other calling efforts that may arise from time-to-time.

*Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management standards.

*Provides input to project research information

*Provides administrative and analytic support to the Project Manager.

*Typically works on projects that are moderately-complex to complex, and are large in size and organizational span.

*May coordinate the activities of a project sub team and/or project activities to the extent those efforts might affect completion of assigned tasks.

*Receives general direction from the reporting manager and/or project/program manager regarding tasks to be performed.


Qualifications:

*Prior call center/sales experience required

*High school diploma or equivalent

*Must be self driven for success and posses good organizational skills

*Attention to detail is a must


Adecco offers a competitive benefit package.

Apply Now if you are interested in this position, DO NOT DELAY! If you have any questions, you may email Jenifer Robinson at jenifer.robinson@adeccona.com.

This position is being recruited for by Adecco's National Recruitment Center of Excellence, NOT the local Adecco office.

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Orlando, FL

Sales Agent

Description: Adecco is currently assisting a local client recruiting to fill an Inside Sales Agent job in Orlando, FL. This is a Direct Hire opportunity. The Inside Sales Agent will be responsible for contacting existing leads to determine their difficulties, setting sales appointments and meeting monthly sales goals in accordance with development plan. Apply Now if you meet the qualifications listed below!

Responsibilities for this Inside Sales Agent job include:

-Contact existing leads to deterimine their difficulties
-Setting sales appointments and meeting monthly sales goals in accordance with development plan
-Collaborate with other sales staff as needed to effectively process workload
-Collaborate with other staff regarding status of leads
-Manage difficult or emaitional customer situations
-Give and welcome feedback

The schedule is M-F 9-6 and Every 3rd Saturday 9-3. The pay is $10/hr base plus commission.

Click on Apply Now to be considered for this Inside Sales Agent job in Orlando, FL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

functions.df-dc

Orlando, FL

INSIDE SALES REPRESENTATIVE

Inside Sales Rep - good computer/CSR skills; sales, follow up and data entry; able to speak and write in English, follow a sales process, be coachable and have a good phone voice and positive demeanor. Hours are 6:00 pm - 11:00 pm (25 hours per week)df-dc

Melbourne, FL

Call Center Representative Telemarketing/Telesales

Responsibilities include but are not limited to:
* Manage outflow of calls to current or prospective clients/customers
* Deliver prepared sales message, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service
* Schedule appointments for sales representatives to meet with prospective customers

Sitting 100% of the time, making oublund calls.
Candidates must meet the following requirements for consideration:
* At least 1 year of outbound telemarketing experience
* Must have excellent attention to detail and organizational skills
* Must have basic computer skills such as MSWord and email
* High School Diploma or GED equivalent

If you or anyone you may know is interested in this great opportunity please apply online today at www.adeccousa.com

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

New Castle, DE

Sales Manager/Call Center

Adecco is currently seeking a Sales Supervisor/Call Center Manager for a new call center in the Tampa area. Our client is leading health and nutrition distributor offering a one of a kind industry product. The position includes base pay and commision.
The Sales Supervisor will be responsible for the execution of monthly, quarterly, and annual sales goals delivered by senior management that will require the commitment and buy-in from their sales team. The focus of this job will be to make connections with people, motivating and inspiring them to achieve results. This is a fast paced and results oriented position. Responsibility for achieving results needs to be shared and effectively delegated to their sales team when necessary. Initiating projects and processes beyond the established organization practices will often require training and developing others, and enlisting their support.

Key Responsibilities
•Oversee a team of 40-50 direct reports within an inbound and/or outbound call center environment
•Supports and develops the Sales Agents by providing and delivering a Best-In-Class level of coaching in areas of call center performance, use of technology, and continuous development of advanced selling skills.
•Develop the Sales Agents to consistently perform with accuracy, speed, and the highest level of integrity and respect for their respective customers.
•Ensure that the sales agents are able to meet/exceed all sales unit objectives and the call quality metrics.
•Analyze behaviors and metrics to construct and drive performance and will develop and deploy corrective performance action plans as required.
•Fully responsible for the performance of assigned Sales Agents and is responsible for their overall development and sales performance success.
•Utilize processes to maximize work flow and will work to minimize causes of customer dissatisfaction.
•Lead by example, able to model the desired level of sales techniques and will promote a positive working environment.
•Create sales contests and campaigns designed to develop a competitive and fun sales atmosphere that will motivate the Sales Agents to perform at a high level.
•Personify the attitude that the Sales Agent is important and integral to the overall success of the call center.
•Provide constant coaching, mentoring and support and aid to any Sales Agent on the floor that needs help.
•Other job duties as assigned


•Identify, prioritize and coach Sales Agent development areas.
•Conduct mandatory phone call monitoring and desk-side coaching and participate in role plays to ensure that all Sales Agents are able to perform at the levels required
•Provide appropriate motivational techniques to promote team building and to increase team and call center morale.
•Foster an environment that encourages Sales Agents to exceed customers' expectations.
•Address disciplinary and/or performance issuesdf-dc

Tampa, FL

Technical Support Specialist

A Technical Support Specialist job in Louisville KY on a contract-to-hire basis. To be qualified for this position you must possess one to three years of related experience with an Associates degree in a related field. In this position you'll respond to all incoming calls and emails using ticket system and documented solutions to all issue. You will furthermore document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets. Technical Support Specialist job responsibilities include: - Respond to all incoming calls and emails using ticket system and documented solutions to all issue - Document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets - Review previous Shift and produce your shift report using documented procedure - Perform Comm Checks daily using documented procedure and log - Monitor Emp CommCheck email notifications for Comm issues and resolve - Maintain working knowledge of the application user interface to assist and inform the customer when issues arise - Follow Checklist steps to create databases, configure wireless or any other standard procedure QUALIFICATIONS: - Associates Degree in a Computer Technology related field - One to three years of application/IT helpdesk support in call center environment - A+, Network+, MCTS on SQL Server 2008 and SQL Server 2005 (Preferred) - SQL Server 2005/2008 and SQL Server Management Studio experience (Preferred) - Must be capable of executing basic SQL maintenance with existing tools and queries for database creation, optimization - Ability to accommodate working a 2nd or 3rd shift with one weekend night If you are interested in this Technical Support Specialist job opportunity in Louisville KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact John Perkins at 502-715-4431 or john.perkins@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

Inbound Sales Rep

We are aiming to find like-minded, forward-thinking individuals to join our team of creative, hard-working, and focused leaders and thinkers. We are seeking a team player with experience, a strong work ethic, passion for sales, excitement about helping customers best use their technology, and a drive to make a difference for both within company and for our customers.

The ideal candidate will have the ability to work on the fly and adjust to the conversation accordingly. Candidates will field inbound calls from customers, assist them in setting up their accounts, and sell premium technology support packages.


Responsibilities and Requirements:
Core job tasks and requirements include, but are not limited to, the responsibilities listed below that were set in place to best develop our team as well as push the company to constantly improve and evolve.

Job Responsibilities:
- Providing customers with the PC support and premium service that they need and deserve –

-Providing PC Diagnostics for prospective customers
- Executing a disciplined sales process and consistently close sales
- Communicating professionally with coworkers and customers in a courteous and concise manner
- Mandatory participation in 5-day paid sales training
- Flexible schedule to accommodate a day shift or night shift

Job Requirements:
- Previous proven sales experience (1-2 years minimum)
- First-rate communication skills
- Metrics driven
- Ability to build relationships with a wide range of customers
- College degree preferred
- Friendly & sincere attitude
- Excellent phone demeanor
- Confident
- Motivated
- Competitive
- Eager to learn, grow, and improve skills
- Basic PC literacy
- Proficient in navigating the internetdf-dc

Philadelphia, PA

Tier 1 Help Desk Analyst

A Help Desk Analyst job in Louisville KY is available courtesy of Adecco Engineering and Technical on a contract-to-hire. To be eligible for this position you must have either Technical Degree or Help Desk experience in call center environment or strong technical traning. In this position you will be troubleshooting technical issues from the end users. Additionally you'll be gathering the proper information and escalating advanced issues to proper contact point. Help Desk Analyst job responsibilities include: - Troubleshooting technical issues from the end users - Gathering the proper information and escalating advanced issues to proper contact point - Coaching end users on why the issue is occurring and any preventative measures they can take in the future QUALIFICATIONS: - Must have either Technical Degree or Help Desk experience in call center environment or strong technical training - Strong technical aptitude of hardware and networking issues - Working knowledge of software applications and problem resolution - Excellent customer service skills - Remedy Ticketing (or similar) experience is preferred - A+ Certification is highly desired - Ability to work variable shifts If you are interested in this Help Desk Analyst job opportunity in Louisville KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact John Perkins at 502-715-4431 or john.perkins@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

Entry Level IT Support

An Entry Level IT Support job is currently available courtesy of Adecco Engineering and Technical. To be considered for this position, you must have a Bachelors Degree and some IT support training or experience. You will be working with a world leader in Communications industry. This is a chance to be a part of a growing company where there is room for growth. It's a contract position that could possibly become permanent down the road. The Entry Level IT Support job responsibilities:

*Travel to local customer sites to provide basic IT support

*Provide network support

*Interact with customers

Qualifications:

*Bachelors Degree

*Some IT support experience and/or training

*CCNA a plus

*Network knowledge

*Leadership skills

*Strong communication skills

If you are interested in the Entry Level IT Support job in Blue Bell, PA, then please use the "apply now" button to submit your resume or email it directly to Brian Ward at brian.ward@adeccona.com . Also, you can consider other available opportunities or apply for this position on the Adecco website at www.adeccousa.com .

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cherry Hill, NJ

Customer Service/Sales

Adecco is looking for enthusiastic inside sales people to provide customer service and sales for seasonal and holiday sales drive located in the corporate headquarters of a Mason corporation. Will make outbound calls to existing clients to promote sales of food products for employee gifts and promotions. The sales person will be order taking and up selling when applicable. Assignment ends by 3rd week of December.

This customer service and sales postion is a great job for someone looking for extra holiday cash. The hours are Monday - Friday, 8-5, no evenings or weekends. The environment is lots of fun, will have potential for sale bonuses and proven and effective sales training is provided.df-dc

Cincinnati, OH

OH//Customer Maintenance Specialist I//2767-1

• Ensures all aspects of customer requested processing functionality is completed/updated for initial set up of a merchant account or maintenance of existing merchant accounts, which include but are not limited to: Identifies, analyzes and interprets data to be entered from source documents into appropriate system applications based on customer requirements
• Ensures accuracy/compatibility of data to be entered from source documents defined by sales matrix, Online Application and other resources
• Assists requestor with understanding requirements for source documents (i.e. appropriate paperwork / information necessary to enter request into appropriate system application)
• Configure dial terminal and VAR software application files for merchant set up o Prepare and sort source documents for data entry into the appropriate system applications
• Tracks data and source documents until completion of data entry process through the system
• Enters alphabetic, numeric, or symbolic data from source documents into all applicable system applications following format displayed on screens to facilitate system set up of merchant accounts
• Verifies data entered with source documents identifying and correcting any found errors prior to work completion and submission to the Verification representativedf-dc

Cincinnati, OH

TSG Support Technician

A Technical Support Technician job opportunity located in Louisville, KY, long term contract, is available courtesy of Adecco Engineering and Technology. You will need to have experience in LAN technologies and basic scripting to be qualified for this position. In this position you will be performing equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and prom resolution on computer and Telecommunication systems. You will furthermore be performing telecommunications installation and decommissioning activities; update cable plant, lab & test database & documentation.

Technical Support Technician job responsibilities include: - Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and telecommunication systems - Trains users on supported software and hardware with understanding of technology from a user perspective as well as IT perspective - Assists users to resolve computer related problems such as inoperative hardware or software - Telecommunications installation and decommissioning of WLAN equipment in the WLAN lab, updating cable plant, lab & test database and documentation - Performs basic programming scripting activities to configure and monitor WLAN equipment QUALIFICATIONS: - Associates Degree - Skilled in LAN technologies and administration - Basic scripting and programming (PERL) - Wireless LAN experience - CWNA, CWSP, or CWAP strongly preferred If you are interested in this Technical Support Technician job opportunity in Louisville, KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact John Perkins at 502-715-4431 or john.perkins@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

IT Specialist / Desktop Support

Need Windows 7 Specialist to perform an upgrade for approximately 180 users. Must have experience with 32 bit platforms and they are upgrading to a 64 bit platform. Ideal candidate will have good people skills since they will be interacting with end users. Under general supervision, the IT Specialist, Desktop Support provides and maintains high level technical support on operating systems, network protocols and specific application packages in response to end-user requests. Position is of a fully competent level and must have strong interpersonal skills to analyze user problems and requirements and make recommendations to satisfy the identified issues. Must complete assignments/projects as assigned by the EUSS Site Manager. This is a full-time contract position located in Jupiter, Florida that is expected to last approximately four months. Within the scope of the Organizational Unit:

*Support the mission objectives of the organizational unit

*Work according to operational procedures and Alstom IT security policies

*Ensure that the services meet their Service Level Agreement/Operational Level Agreement targets.

*Implement all operational changes in accordance with procedures utilizing appropriate tools and test equipment.

*Investigate, diagnose, progress and action all operational events, alarms, incidents and requests to the agreed quality and targets, ensuring that issues are escalated and all records are updated in a timely fashion.

*Undertake routine preventative measures and housekeeping tasks and implement, maintain and monitor security and functioning of IT infrastructure and assets as required.

*Ensure that the physical environment is maintained and secure according to safety and security requirements.

*Manage the installation and inventory of hardware and software as necessary.

*Contribute to root cause analysis.

*Develop and maintain operational documentation and procedures.

*Enforce a strong commitment to standards and process within the team.

*Assist the Team Leader and organizational unit manager as appropriate in any mission of his/her request.

*Provide support to other organizational units as necessary to provide for, and improve delivery of, IT services.

*Propose appropriate plan for self (or team) training.

*Be flexible to adjust the working time to operational constraints (Standby, on duties, picket, travel).

*Propose appropriate actions for improving the delivery of his/her services from a quality and cost perspective.

Qualifications:

*College Certificate or equivalent (Up to 18 months of job-related training beyond high school, e.g., vocational, business, or technical school, DEP).

*Knowledge on trouble shooting and Customer enquiries.

*2 years experience in IT infrastructure preferably in an internal environment.

*Experience with ITIL Best practice would be an advantage.

Pay $20-22 per hour If you are interested in this IT Specialist job in Jupiter, Florida then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Jupiter, FL

Bilingual Help Desk Analyst



A contract-to-hire Bilingual Help Desk Analyst job opportunity in Dublin,OH is available courtesy of Adecco Engineering and Technology. You must have at least one year of relevant experience to be considered for this position. You will be responsible for resolving technical problems from end users in one of the nation's leading medical manufacturing companies. You will be providing support via phone, email, and webforms. The pay rate for this position is between $18.00 and $24.00 per hour. Bilingual Help Desk Analyst responsibilities include: - Receive and log all phone calls within the IT Help Desk database and attempt to resolve calls on first contact or escalate to level II support - Review and log all request coming through IT Help Desk e-mail & webform and resolve requests prior to escalation - Evaluate issues by interpreting end-users problem descriptions to determine resolution or best course of action - Identify problem trends and report to Help Desk Manager for further analysis Qualifications: - Level one or Level two IT Help Desk experience - At least one year of work experience in a customer service oriented IT Help desk environment - Must have extensive knowledge of Windows 2000/XP Microsoft Business Products (Office Suite), Internet Usage, Microsoft Outlook/Exchange - In-depth skills in hardware, software, operating systems, networking, VPN/remote connectivity and desktop knowledge - Tech savvy with outstanding people skills - Bilingual (Spanish) is a plus If you are interested in this Bilingual Help Desk Analyst job opportunity in Dublin, OH then please click APPLY NOW or visit our Adecco website at www.adeccousa.com to submit your resume. If you have questions about the position please contact Jenni East at (614) 948-4713 or jennifer.east@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Dublin, OH

TELEMARKETER

Adecco is currently recruting for a TELEMARKETING REPRESENTATIVE for a local insurance company in Miamisbur.

Job Description:

- Makes and receives phone calls with the intent of promoting or selling company products or services.
- May provide a basic level of customer support but refers more complex problems to other staff members.
- Prefer previous experience in sales, insurance or call center experience.
-Prefer Bachelor's degree in area of specialty or two years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.

If you have telemarketing experience and interested in this opportunity, please go to www.adeccousa.com and click on "apply now" to submit your application and resume. Please feel free to contact our office at 937.432.9679 to review your application.

Adecco is an equal opportunity employer.df-dc

Dayton, OH

Test Creation Administrator

The Test Creation Administrator is an intermediate level support position in which the primary focus is on varied and sometimes complex administrative duties performed in support of test creation. This role provides clerical support for the group. Completion of daily work requires use of specialized software.

• Coordinate logistics of getting material to and from outside item writers and reviewers; with supervision, draft correspondence, follow-up, complete paperwork and payments
• Assist item authors with item processing, copyright permission, and scanning
• Enter items and packages into Item Banking Information System (IBIS).

Professional Development and Corporate Responsibilities
• May provide software support for the group.
• Pro-actively work toward greater customer satisfaction and quality maintenance

Administration
• Perform general administrative functions as required
• Interpret, apply, and/or explain policies to the group
• Manage calendars and schedule meetings utilizing Outlook
• Prepare expense reports
• Organize and prepare mass mailingsdf-dc

Princeton, NJ

Outbound Marketing

Job Responsibilities - This is a 3 - 6 month temporary assignment. This position has the possibility to become permenant after 6 months. The hours are 11:00am - 8:00pm. Candidate will be responsible for making approximately 250 calls a day, calling businesses to verify contact information, and to determine if they would like receive marketing material. These are warm calls, as the business you are calling has already shown an interest in this material. The calls are are approximately 1-2 minutes long. If the business is not interested, you are not required to persuad them to reconsider. Simply, thank them for their time, and move on to the next call. No sales! No closing deals! Must be highly energetic, personable, and professional. This customer has an incentive program for all Reps, including temps. Awesome promotional prizes including gift cards, lunches, TV's, local trips, laptops, tablets, etc.
-df-dc

Edison, NJ

Desktop Support Technician

Contract Desktop Support Technician job in Bucyrus, Ohio. This person will provide computer support to this manufacturing company. You will need to have previous desktop IT experience in a manufacturing company. Pay Rate is competitive per hour. Responsibilities for the Desktop Support Technician include:

*PC troubleshooting and support including but not limited to replacing hardware components.

*install operating systems.

*installs and support canned and custom written PC software.

*Troubleshoot device drivers.

*Perform configuration and installation and troubleshooting of other hardware (printers, network devices).

*Clone hard disk drives using imaging software such as Ghost or Data Lifeguard Tools.

Requirements include:

*At least 1 year of experience as a Computer Technician

*Previous manufacturing experience is desired

*Associate Degree is preferred

*Skills in hands-on hardware troubleshooting and support, replacing hardware components, system installs, imaging, configuration of printers and network devices, and software installs and support

*High degree of professionalism

*Associate degree in Computer Technology/IS or related is a plus

*US Citizen or Permanent Resident (Green Card Holder)

To be considered for Entry Level Industrial Engineer job, please use the "apply now" button to submit your resume or email Lindsay Verhoff at lindsay.verhoff@adeccona.com and include a few bullet points as to how you are qualified for this role.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Bucyrus, OH

NOC Technician

Adecco Engineering and Technical has a current job opportunity for a NOC Associate Technician in Bedminster, NJ. Specific Technology: PC skills, MS Office CCNA a plus Soft Skills: excellent interpersonal and phone communication skills The Network Operations Center (NOC) is a fast-paced, dynamic organization, which is seeking a highly motivated, detailed-oriented individual, to assist the organization in performing network alarm verifications. This position requires an individual that can effectively multi-task, and re-arrange priorities as needed: • Primary contact for testing of remote network elements into the monitoring systems of the NOC. • Utilize fault management tools including: NetExpert (VSM), Xpercom/Xng, and Remedy, to prepare checklists to record testing sessions. • Maintain compliance with the Network Directive for testing standards. • Determine Fault Group and document reasons for faults in failed tests. • Route failed testing checklists to responsible parties for resolution. Must be available to work on weekends and 2nd & 3rd shifts. MUST HAVE AT LEAST A 2 YR ASSOCIATES DEGREE

JOB REQUIREMENTS: To be considered for this position, please use the "apply now" button to submit your resume. If you have questions about the position please contact Heather Bennett (732) 452-0438 or at heather.bennett@adeccona.com.

Bedminster, NJ

Alarm Tester

Adecco Engineering and Technical has a current job opportunity for an alarm tester. In this position candidates will be responsible for testing wireless alarms, responding to environmental alerts from cell site equipment sent to NOC for responses, communicating with field technicians testing cell site equipment, power related alarms, fire detection, door intrusion and fault management. … MUST have minimum of Associates Degree.

JOB REQUIREMENTS: Basic training and/or coursework in at least 2 of the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power.

To be considered for this position, please use the "apply now" button to submit your resume. If you have questions about the position please contact Faith Flannery at (732) 452-0438 or at faithflannery@adeccona.com.

Alarm tester with networking skills

Bedminster, NJ

Security Access Administrator

Security Access Operations Analyst Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Security Operations Analyst resource for a contract opportunity with a leading education provider inNew York City! Responsibilities and Experience:

*Experience with administration of ID Card systems that provide access to building/sites

*Resolve problems related to card systems, access privileges and upgrades

*Ensure accurate and timely data feeds of employee information to the badging and access control systems

*Support projects as needed

*Bachelor's degree preferred

If you are interested in this Product Development Manager job opportunity inManhattan, please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Megan at megan.nesteroff@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

New York, NY

Field Service Implementation IT Technician contract in New York, NY

Progressive healthcare/ hospital-based IT Medical Information comany needs a Healthcare Field service IT Technician contract in New York City, New York for 6 months plus. Accountabilities The Senior Analyst, Product Implementation is experienced with the implementation of Pyxis Systems and installs a wide range of Pyxis products. This involves extensive customer interaction and service. In addition, drives the installation process through demonstrated mastery of the established Pyxis project management process. These projects typically range in scope from installing multi-unit expansions to leading a team that may install projects of over 100 units and crosses multiple products. Effectively performs the required tasks to insure timely go-lives and customer satisfaction. Must have the ability to establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within CareFusion and customer teams. The Senior Analyst is a mentor for both customers and internal team members.

**Home-based position with daily travel and national overnight travel.**

Communication • Conduct customer meetings. • Provide written documentation to appropriate team members and customer addressing each facet of implementation for every project. This includes an overall project rollout plan, timelines, and project assignments to Pyxis and customer personnel. • Provide consultation on new and existing products to customer. • Establish and nurture rapport with customers that is conducive to a long term business relationships. • Provide team support and product information on strategic products as assigned by manager. • Work closely with the Sr. Project Manager and the Manager, Product Implementation to accurately forecast Go Live schedule and evaluate resource needs.

New York, NY

IT Service Support Specialist

Adecco is currently assisting a local client in their search to fill an IT Service Support Specialist job in Bloomington, IN! This is a temporary opportunity. As an IT Service Support Specialist you will be responsible for providing maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations Apply Now if you meet the qualifications listed below!

Responsibilities for this IT Service Support Specialist job include:

• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Perform printer maintenance and place service calls
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with on boarding of new users
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any
• additional specialized equipment
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required
• Duties may be added to

Qualifications:

• High school diploma or equivalent

Preferred Requirements:
• Bachelor’s Degree in Information Systems, Business, Communications or related field
• 2 years of relevant technical experience


Additional information : Work hours will be Monday through Friday, 7 a.m. to 3 p.m.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this IT Service Support Specialist job in Bloomington, IN or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

df-dc

Bloomington, IN

Contract-to-hire Help Desk Technician

A contract-to-hire Help Desk Technician job in Warren, PA is available courtesy of Adecco Engineering and Technology. You must have three years’ experience providing technical support by phone, in person and remotely to be considered for this role. In this position, you will be responsible for fielding incoming help requests from end users via phone and email in a courteous and timely manner. You will also manage servers, including email, print, VoIP and backup servers and their associated operating systems and software. Help Desk Technician job responsibilities include: - Field incoming help requests from end users via phone and email in a courteous and timely manner - Manage servers, including e-mail, print, VoIP and backup servers and their associated operating systems and software. - Identify and learn appropriate software and hardware used and supported by the organization. - Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware. - Manage security solutions, including firewall, anti-virus, and intrusion detection systems. - Manage all network hardware and equipment, including routers, switches, and hubs. - Ensure network connectivity of all local and remote workstations. - Administer all equipment, hardware and software upgrades. - Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. - Administer and maintain end user accounts, permissions, and access rights. - Perform server and security audits. - Recommend, schedule, and perform network improvements, upgrades, and repairs. **This is primarily a help desk based role with some required network support** QUALIFICATIONS: - Associate’s degree in Computer Science, MIS or related - Three years’ hands on experience providing technical support for hardware and software. - Working technical knowledge of network and PC operating systems, including Windows Server 2008 and Windows 7. - Certifications in Cisco or Microsoft software preferred - Extensive application support experience with MS Windows7, Office 2007/2008/2013. If you are interested in this contract-to-hire Help Desk Technician job in Warren, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Warren, PA

Technical Support Specialist-LIS

A Technical Support Specialist job inIndianapolis,INis available courtesy of Adecco Engineering and Technology. You will provide technical support to our client’s customer base specializing in the IT Solutions for their instrumentation (Clinical Systems, Immunology, Molecular, Blood Gas, Urinalysis and Hospital Diabetes Care). You will also utilize expertise with customers in troubleshooting instrumentation and software to identify problems, answer basic questions on the function and usage of products, and recommend resolutions. Technical Support Specialist job responsibilities include:

*Direct technical support to customers in troubleshooting moderately complex and some complex problems related to non-functioning electro/mechanical equipment, software applications or reagents to identify problem areas and recommend corrective action. Refers more complex issues to higher levels.

*Applies standard policies and procedures in analysis to resolve routine issues and assesses issues concerning Professional Products to determine potential Medical Device Reports, while adhering to FDA regulations, client and Department Quality requirements.



*Assists with technical training programs which primarily detail Basic Operator level operations, maintenance and troubleshooting instructions for customer users, and field and in-house technical support staff.



*Follows-up with the customer, tracks inquiry and updates/maintains records.

QUALIFICATIONS:

*Associate’s degree in electronics (or equivalent military training), medical technology or related field



*Two years of related experience



*Effective communication and customer service skills: able to effectively communicate with both technical and non-technical groups.

If you are interested in this Technical Support Specialist job inIndianapolis,INthen please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Rod Grays at 317-558-8866 or rod.grays@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Indianapolis, IN

Contract Desktop Support / Help Desk Technician

Adecco Engineering and Technical is currently recruiting for a Contract Desktop Support / Help Desk Technician job located in Erie, PA. Qualified candidates must have at least one year experience providing technical or desktop support. In this role, you would be responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Desktop Support / Help Desk Technician job responsibilities include: - Responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. - Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Qualifications: - Bachelor’s degree in MIS, computer science, business or related field. Associates degree and equivalent experience may be considered. - Candidates must have exceptional customer service and communication skills and be able to provide desk-side and phone based support. - Six months to one year experience in a help desk or desktop support based role required. - Familiarity with various Windows operating systems, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred. - Must be able to provide on-call service on a rotating basis. If you are interested in this Desktop Support / Help Desk Technician job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

Contract Technical Customer Service Representative

Adecco Engineering and Technical is currently recruiting for a contract Technical Customer Service Representative job located in Erie, PA. Qualified candidates must have exceptional customer service and communication skills and be able to provide phone based support. In this role, you would be responsible for providing software support. Tasks include end user support, password resets, and troubleshooting software issues. Technical Customer Service Representative job responsibilities include: - Provide customer service and software support - End user support and basic software troubleshooting. Qualifications: - Bachelor’s degree in Business, Communications, MIS, Computer Science, or related field. Associates degree and equivalent experience will be considered. - Six months to one year experience in a customer service or call center role required. - Candidates must have exceptional customer service and communication skills and be able to provide phone based support. - PC proficiency and data entry skills are also required. - Familiarity with various Windows operating systems, MS Office and the ability to learn new software and systems. If you are interested in this contract Technical Customer Service Representative job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

Help Desk Support

Help Desk Support (Entry Level) in-Valhalla, NY Looking for someone responsible who is going to come in and get the job done. Must be professional and polished on the telephone at all times. Looking for someone who is punctual every morning. Interview: Phone screen first then in-person interview Help Desk Support Product Usage Support Representative Primary Responsibilities: • Provide front line phone queue support for customers. • Enter detailed information for each call into call tracking system. • Responsible for handling all calls through resolution in a timely manner. • Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience. • Research questions as related to product functionality. • Meet call volume, call time, and quality standards as defined by the department. Qualifications: • High School diploma or GED • 1-2 years’ experience in a call center environment. • 2+ years in supporting a technical/product software environment. • Strong telephone skills. • Demonstrable Product (software and web application) Support and Customer Service experience. • Excellent communication and organizational skills. • Demonstrable troubleshooting skills. Help Desk Support (Entry Level) in-Valhalla, NY Reply: rafael.wescott@adeccona.com

Valhalla, NY

IT Associate - Part time

IT Associate - Part time 20 hours/week Schedule: 8 am - 12 pm POSITION SUMMARY The IT Associate is responsible for assisting the IT Director in implementing and maintaining all information systems and technology including:

*Support MS

*Document management

*ERP applications

*Troubleshoot repairs on PC/ server hardware and peripherals

*LAN, WAN connectivity

*Administration of MS Exchange/Outlook, MS SQL database servers, VMWare servers, Netgear and Cisco routers and switches

*Support and train end users

REQUIREMENTS

*Certificate in CompTIA A+, CompTIA Server +, Cisco, or Microsoft a plus

*2+ years experiences preferred

*Self-starter with positive can-do attitude with flexibility.

*Ability to effectively listen, diagnose problem and communicate (verbal and written) issues and resolution.

If you are interested in this job opportunity please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact jennifer.parker@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

florida, NY

CUSTOMER SERVICE REP

Customer Service Representatives needed for east end company. Heavy telephone customer service. Full time position.
Specific Job Skills include:
. Excellent oral communication skills
. Strong computer literacy
. Good organizational skills

Experience:
. Excellent verbal and written skills/ an outstanding communicator
. Possess exceptional "people skills" to deal with all levels within an organization
. Ability to maintain a positive mental attitude
. Call center environment expericience

This position is $12/hrdf-dc

Hauppauge, NY

Technical Support

Adecco Engineering and Technical is currently hiring for a Tier 1 Technical Support job in Rochester, NY. High School Diploma is required. Candidate will have experience with networks and active directory. Pay for this position is $12.50. Tier 1 Technical support responsibilities:

*Basic configuration of applications

*Basic troubleshooting

*Reset a user password

*Find a user account

*Navigate through settings

*Experience working with Active Directory, Novell, VPN and Browsers

Qualifications:

*Minimum 1 year experience working Technical Support

*High School Diploma is required

If you are interested in this Tier 1 Technical Support job opportunity in Rochester, NY then please click APPLY NOW. For further information please contact Gina Manioci at (585) 242-5320 or email at gina.manioci@adeccona.com Equal Opportunity Employer minorities/women/veterans/disabled

Batavia, NY

Desktop Suppport

A Desktop Support position in Victor, NY is available courtesy of Adecco Engineering & Technical. This is a contract for two months. You will be responsible for providing technical assistance and support related to computer systems, hardware and software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution Desktop Support Responsibilities

*Provide technical assistance and support related to computer systems, software and hardware

*Diagnose and resolve technical HW/ SW issues (Windows 2007, MS Office, Outlook)

*Provides technical assistance beyond regular hours

*Determine when issues are more complex and escalate

*Log into Trak-It Software

*Track and route problems

*Prepare activity reports

*Adds and moves

*Working knowledge of Dell and Microsoft

*Familiar with windows servers, LAN connectivity, Active Directory and Exchange

*Customer Service oriented

Desktop Support Requirements

*3-5 years hands on experience performing support for Helpdesk PC related issues

*High school diploma

Preferred Skills

*AAS degree

*Microsoft Certification

If you are interested in the Desktop Support position in Victor, NY, click APPLY NOW. If you have any questions, please contact Sally Thompson (585) 242-5320 or sally.thompson@adeccona.com. To view other opportunities with Adecco Engineering & Technical go to www.adeccousa.com Equal opportunity employer Minorities/Women/Veterans/Disabled

Victor, NY

Sutherland USPS

USPS Sales Representative

Hours: 9am-5:30pm

Pay: $13.57/hr

Training: 1 week

Description:

The Sales Representative for the USPS ¿ Government program would be responsible for speaking with small to medium size businesses in regards to United States Postal Service Direct Mailing. This includes determining if a business is interested in using Direct Mail and ensuring each business that uses Every Door Direct Mail service from the United States Postal Service will help them reach the market that matters most to the small business.

Responsible for making 50 calls a day which will include eight 25 minute presentations which equates to 40 per week regarding the Direct Mail tool. You will be responsible for reaching out to customers repeatedly to gain their interest in our service. Sales counts once the customer goes to the post office and mails their product.



If interested in this position, send an email with an attached resume to James.Dalesgs@gmail.com


Thank you,


James Dale
Adecco Representative for Sutherland Global Services
Office: 585-512-1426
James.Dalesgs@gmail.comdf-dc

Rochester, NY

Sutherland Home Depot

Home Depot ¿ Outbound Sales



Hours: 8am-5pm, M-F

Pay: $10/hr, commission target of $500/mo

Training: 2 weeks


Description:

The primary role of this agent is outbound sales of the Home Depot gift cards for use by companies for rewards, recognition, etc. The agent will also be responsible for inbound calls regarding sales and customer service questions. Agents will be expected to effectively manage their time while keeping the clients engaged. Candidates with sales background are preferred.


If interested in this position, send an email with an attached resume to James.Dalesgs@gmail.com



Thank you,

James Dale
Adecco Representative for Sutherland Global Services
Office: 585-512-1426
James.Dalesgs@gmail.comdf-dc

Rochester, NY

Field Service Implementation IT Technician contract in Rochester, NY

Progressive healthcare/ hospital-based IT Medical Information comany needs a Healthcare Field service IT Technician contract in Rochester , New York for 6 months plus. Accountabilities The Senior Analyst, Product Implementation is experienced with the implementation of Pyxis Systems and installs a wide range of Pyxis products. This involves extensive customer interaction and service. In addition, drives the installation process through demonstrated mastery of the established Pyxis project management process. These projects typically range in scope from installing multi-unit expansions to leading a team that may install projects of over 100 units and crosses multiple products. Effectively performs the required tasks to insure timely go-lives and customer satisfaction. Must have the ability to establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within CareFusion and customer teams. The Senior Analyst is a mentor for both customers and internal team members.

**Home-based position with daily travel and national overnight travel.**

Communication • Conduct customer meetings. • Provide written documentation to appropriate team members and customer addressing each facet of implementation for every project. This includes an overall project rollout plan, timelines, and project assignments to Pyxis and customer personnel. • Provide consultation on new and existing products to customer. • Establish and nurture rapport with customers that is conducive to a long term business relationships. • Provide team support and product information on strategic products as assigned by manager. • Work closely with the Sr. Project Manager and the Manager, Product Implementation to accurately forecast Go Live schedule and evaluate resource needs.

Rochester, NY

Copier Technician

Title: Copier Technician

Description:
Adecco is currently assisting a local client seeking an experienced Copier Technician in Providence. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Copier Technician include but are not limited to the following:
*Candidate will be standing for long periods of time in front of the DigiMaster EX150 Digital printer.
*Candidate will need to stretch and bend on a regular basis while loading and unloading the substrate from the DigiMaster EX150 Digital printer.
*Candidate must be able to do minor maintenance on the DigiMaster EX150. (change rollers, replace toner, etc.) We will provide training for this function.

Candidates must meet the following Copier Technician requirements for consideration:
*Candidate must be available to work an 8-10 hour shift, M-S - 6:30am-5pm.
*Must be able to lift up to 40 lbs. on a recurring basis.
*Must be able to stand for long periods of time.

Prior experience within a print production facility is preferred, but we will bring on a candidate that shows initiative and willing to learn the process.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other Copier Technician related opportunities with Adecco.df-dc

Providence, RI

Desktop Support Migration Specialist

Job description: Desktop Support Migration Specialist Wellesley, MA

* Candidates will have a demonstrated ability to provide service of the highest quality, especially to analyze problems, identify their root causes and implement timely and enduring solutions for as many as 500 users at this location. * Candidates will have a thorough understanding of maintenance procedures, upgrade logic and problem solving, related to stand-alone systems, remote and wireless networking, and terminal emulation, and will have wide ranging knowledge to setup and support Exchange mail for Microsoft Outlook, and Outlook Web Access. Experience Guidelines:

* 2 to 5 years experience in Windows, Exchange, Macintosh administration, enterprise backup technologies, telephony systems, and/or remote access technologies * Ability to solve complex problems * Ability to work outside of standard business hours when necessary * Ability to communicate technical detail into every day terminology * Ability to work effectively with project teams and clients * Ability to solve and troubleshoot problems remotely

If you are interested in this Desktop Support Migration Specialist job opportunity In Wellesley, MA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com . If you have questions about the position please contact Jack Pandolfo at 617-793-0047 or jack.pandolfo@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Wellesley Hills, MA

Application Help Desk Administrator

Our client is hiring for a permanent Application Help Desk Administrator job in the Merrimack, New Hampshire area. If you have solid application support experience, then you may be the perfect candidate! You will be responsible for providing application support to end-users by providing superior customer service. You will be joining a global company that will invest in your professional development and provide opportunities to advance in your career. You will work in a small team that is driven, successful and knows how to have fun.

The Application Help Desk Administrator Job Responsibilities:

*Provide application support to global customers

*Work within the ticketing system to track calls and incidents

*Collaborate with team on support issues, projects and enhancements

*Provide on-call support when needed


Qualifications:

*Solid experience providing application support to end-users

*Ability to work well both independently and as a team

*Proven success providing excellent customer service

*Experience working with a ticketing system

*Bonus points for experience supporting an e-commerce website

*Bachelor's degree in Information Technology or equivalent work experience

*Excellent oral and written communication skills


If you are interested in this Application Help Desk Administrator job in the Merrimack, New Hampshire area, then please apply today. If it is determined that you are not a strong match for this opportunity, then we will keep your resume on file for future consideration.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Merrimack, NH

Inbound Sales Rep

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!
.df-dc

Chillicothe, IL

Inbound Sales Representative

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Inbound Sales Rep

Are you able to build a quick rapport and evaluate the needs of your customers? Do you enjoy talking on the phone? Are you money motivated? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Technical Service Technician

Adecco is currently assisting a client in their search to fill a Service Technician position for an office equipment company in Little Rock, AR. This position is a temporary long term opportunity. The Service Technician will be responsible for performing a variety of repair and service support traveling to customer’s locations…. If you meet the qualifications listed below please Apply Now!


Responsibilities for this Service Technician job include:
Work with Low to Mid-Range office products in a break/fix mode and production products in a preventative maintenance mode
Provide repair and service support at customer’s location
Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance
Communicate issues with service management and inform them of potential customer issues if unable to resolve
Participate as a full member of a service workgroup and contribute to the groups productivity
Performs mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level; FRUs may be electrical, electronic or mechanical in nature and are defined during product training
Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes
Communicate with customers the status of their current service call and address any other service concerns they may have with the product
Present a professional image in all interactions and behaviors
Provide timely and courteous customer service to facilitate customer satisfactiondf-dc

Little Rock, AR

Technical Support Help Desk

A Technical Support Help Desk job inMilwaukee,WI is available courtesy of Adecco Engineering and Technology. The client is looking for candidates who have a combination of technical savvy along with great communication skills. This role will be in a call center environment providing phone support to end users. Technical Support Help Desk job responsibilities include: • Fielding as many as 100 phone calls per day • Indentifying and analyzing technical issues efficiently • Working with sensitive data while assuring confidentiality • Documentation of resolution metrics Qualifications: • 2-3 years of professional computer support experience • Associate’s Degree in Information Technology or equivalent • Ability to work in a fast paced business professional environment • PC hardware knowledge; strong diagnostic skills in software - Microsoft Office (Word, Excel, Access, Power Point, Outlook), Windows 7 If you are interested in this Technical Support Help Desk job inMilwaukee,WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Milwaukee, WI

IT Network Technician

An IT Network Technician job in Beloit, WI is available courtesy of Adecco Engineering and Technical. Candidates will have at least two years of professional IT and Network Support experience, and be comfortable wearing many hats, as this will be the only IT resource at this facility which currently has 40 employees and 28 computers. This is a six month contract to hire position with a salary up to $60,000 per year once hired on as a permanent employee. IT Network Technician job responsibilities include: • Maintain network infrastructure, security, and performance monitoring to ensure proper computer operations so end users can accomplish business tasks. • Operate a help desk support system for inside employees. • Responsible for maintaining contacts with outside vendors and suppliers for maintenance and service. • Outside vendors include support for EDI transactions, web site support, and further IT assistance. Qualifications: • Bachelors Degree in Computer Sciences or related field is desired. • Must have 2-4 years of experience in the area of Network Support. • Significant experience with web applications is a must. • A strong talent for problem-solving as well as considerable use of initiative and independent judgment. If you are interested in this IT Network Technician job in Beloit, WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

beloit, WI

Field Technician

Adecco Engineering and Technical is currently recruiting for a Field Technician for a premier client in Madison, WI. This is a direct-hire opportunity where the successful Field Technician will work primarily from home, with limited travel to the customer site. The successful candidate will be responsible for assisting customers of all knowledge levels through efficient troubleshooting of Set-Top and Quick Test stations problems. Field Technician job responsibilities include:

*Provide support to internal and external customers in the areas of cable / Telco set tops while displaying exceptional communication skills and topnotch customer satisfaction

* Troubleshoot and support Quick Test Automatic Set-Top testing stations

*Resolve customer issues related to set top repairs

*Resolve or least help customers’ resolve issues that they have in testing in warehouse set tops, modems et

*Handle all levels of product troubleshooting.

*Identify, track and communicate service related issues.

*Perform network level troubleshooting with Windows systems related to Quick test stations

*Ensure a superior level of customer service is provided at all times.

*Log all calls, schedule necessary appointments, and document the outcome.

*Coordinate and direct requests to appropriate technical personnel when unable to resolve.

*Respond to internal and external customer requests via E-mail, phone as required

*Assess customer needs and offer services that will enhance the customer experience.

QUALIFICATIONS:

*Two year degree or certification in technology field (or combination of education and work experience)

*Call Center experience highly desired.

*At least five years of technical support experience or pre-sales technical support experience.

*At least two years in a customer facing role

*Excellent communication skills in writing, editing, communications and interpersonal skills.

*Ability to communicate technical info and ideas so others will understand

*Ability to demonstrate a commitment to customer support.

*Able to demonstrate strong analysis capabilities and technical in cable and Telco TV industry, including, Set top theory, Docsis, modem, VOIP, Headend both DAC and DNCS systems

*Minimum one year of applied PC hardware/software support.

*Minimum one year of applied internet technology support

*Knowledge and uses of Microsoft Office Suite - Word, Excel, PowerPoint, Visio etc.

*CATV technology

*Internet and LAN technology, including TCP/IP Protocols

*IP Telephony is helpful

*ICOMS and Remedy Ticketing system (helpful)

If you are interested in this Field Technician job in Madison, WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Madison, WI

Help Desk Agent

A Help Desk Agent job in Middleton,WI is available courtesy of Adecco Engineering and Technical. This position is responsible for providing exceptional service and support for in-bound phone calls and email for issues related to audio/visual equipment installations. Major duties include: providing customer product design assistance; providing customer technical support assistance; documenting recurrent customer and product issues. Qualified candidates will have excellent communication skills, and experience in the installation or support of audio/visual equipment. This is a three to six month contract position, with strong potential of turning into a permanent, full time position. Help Desk Agent job responsibilities include: • Assisting and/or leading inbound customer technical support functions. • Assisting and/or leading inbound customer system and product design support functions. • Testing new products or existing products in applications as assigned by product management. • Communicate recurrent issues to management. • Document customer interactions in CRM tools. • Operate in a team environment with in‐house and remote staff. • Develop strong relationships with outside and inside sales staff. • Ensure that housekeeping is done on a daily/nightly basis. • Perform related duties as assigned by supervisor and management. Qualifications: • Minimum of three years’ experience in customer service. • Minimum of two years’ experience in the audio‐visual industry (CEDIA, InfoComm, and/or BICSI channels) or another high‐tech field. • Excellent verbal and written communication skills. • Ability to maintain a positive, enthusiastic attitude at all times. • Ability to self‐motivate. • Highly proficient in office software tools, including Microsoft Word, Excel and PowerPoint. • Ability to work well with others in a team environment. If you are interested in this Help Desk Agent job in Middleton, WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Middleton, WI

Inside Sales - Account Manager

Inside Sales – Account Manager

A client in the Green Bay Area is looking to fill an Inside Sales – Account Manager Position. This is a full-time temp to hire job opportunity. Under minimal supervision, the Sales - Account Executive will perform all sales and customer services activities with assigned clients and territories to increase gross profit margin dollars. Candidates will maintain and develop assigned accounts by use of sales calls. If you meet the qualifications below, please Apply Now!

Responsibilities for this Inside Sales – Account Manager include:

• Call prospective customers to introduce products and services with the goal of developing prospects into clients
• Increase sales of services by becoming aware of customers requirements
• Schedule calls with clients that correspond with the clients calendar
• Forecast anticipated sales for Branch and Area management planning
• Work with Adecco personnel and clients to resolve billing and service issues
• Maintain records of all client sales activities and follow-up requirements
• Assist in the development and maintenance of name awareness through advertising and public relations activities, such as; direct mail and promotional programs.
• Provide first line support and backup in office supervisor’s absence

Qualifications:

• Bachelor's Degree in a business related discipline
• Minimum of 1 year inside sales experience or the equivalent highly preferred
• General knowledge of marketing and sales techniques,
• Effective organizational and oral/written communication skills

Apply Now if you are interested in this Inside Sales – Account Manager job in Green Bay, WI.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Green Bay, WI

Field Service Implementation IT Technician contract in Houston, TX

Progressive healthcare/ hospital-based IT Medical Information comany needs a Healthcare Field service IT Technician contract in Houston, Texas for 6 months plus. Accountabilities The Senior Analyst, Product Implementation is experienced with the implementation of Pyxis Systems and installs a wide range of Pyxis products. This involves extensive customer interaction and service. In addition, drives the installation process through demonstrated mastery of the established Pyxis project management process. These projects typically range in scope from installing multi-unit expansions to leading a team that may install projects of over 100 units and crosses multiple products. Effectively performs the required tasks to insure timely go-lives and customer satisfaction. Must have the ability to establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within CareFusion and customer teams. The Senior Analyst is a mentor for both customers and internal team members.

**Home-based position with daily travel and national overnight travel.**

Communication • Conduct customer meetings. • Provide written documentation to appropriate team members and customer addressing each facet of implementation for every project. This includes an overall project rollout plan, timelines, and project assignments to Pyxis and customer personnel. • Provide consultation on new and existing products to customer. • Establish and nurture rapport with customers that is conducive to a long term business relationships. • Provide team support and product information on strategic products as assigned by manager. • Work closely with the Sr. Project Manager and the Manager, Product Implementation to accurately forecast Go Live schedule and evaluate resource needs.

Houston, TX

Help Desk Support (II) Plano TX

Help Desk Support II Plano TX PLEASE READ entire JOB description As Technical Support, you will be responsible for assisting our customers on our Enterprise Products by phone and online services. This is a fast-paced, team oriented, dynamic environment that requires the candidates to learn, educate and delight our customers. The employee’s career aspiration is evaluated at the early stages of his/her employment, which is followed by applicable mentorship to empower the individual to establish a successful career growth. All for enterprise support; not individual customers (3 separate candidates) • One candidate needed with working experience with virus removal • One candidate needed with endpoint encryption experience in Unix, Windows and Mac OSX • One candidate needed with strong Linux networking/troubleshooting skills Main Responsibilities: • Provide both reactive and proactive assistance to all external enterprise customers • Troubleshoot/resolve complex problems for networking and endpoint products while educating the customer on the phone. • Record all calls into Technical Support in the call-tracking system • Document the step-by-step troubleshooting for product related issues before escalating the incident into Tier-II • The creation of knowledge base documents/solutions that can benefit both internal and external users Requirements • Familiarity with cooperate network infrastructures. • Understanding of hardware devices (PC, MAC and Mobile devices) as well as the current knowledge of Malware, Security Vulnerabilities and exploits. • A strong working knowledge of TCP/IP networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations. • Experience with one or more of Operating Systems (Linux, UNIX, MAC OS and Windows). • Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) • Strong working and theoretical understanding of the OSI Layer model. • Understanding of a wide variety of networking protocols: e.g. SNMP, SMPT, WMI, SYSLOG, SSH, NTP, DHCP, DNS, CIFS, and NFS. • Ability to work with SQL database via CLI. • Ability to read and understand command-line scripts. • Proficiency in use of Linux operating systems preferred. • Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA) • At least two years of full time experience in enterprise technical support. • Advanced writing and verbal communication skills. • Ability to multi-task and prioritize job requirements. • Strong personal organization skills. • Bachelor’s degree preferred and/or equivalent practical experience. Help Desk Support II Plano TX To apply, Rafael.wescott@adeccona.com

Plano, TX

Help Desk Support II (Tier-I Support Engineer) TEXAS – PLANO

Description: We creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Looking for- Help Desk Support II (Tier-I Support Engineer) TEXAS - PLANO for System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Main Responsibilities: •Provide both reactive and proactive assistance to all external customers •Troubleshoot and resolution of open incidents •Troubleshoot/qualify incidents before escalating into Tier-II •Liaise with Tier-II, to facilitate feedback •Record and document all issues related to the customers •The creation of documented solutions for both internal and external support web-pages Requirements •Experience in a wide-range of computer operating systems and desktop software •A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration and client/server operations is required. •A good knowledge of databases or Microsoft SQL. •Industry or professional organization certifications in computing fields are not required but highly desirable. •Progress towards or completion of certifications with Microsoft and others is desired. •At least two years of full time experience in customer care/customer support. •Advanced writing and verbal communication skills •Ability to multi-task and prioritize job requirements •Strong personal organization skills •Bachelor’s degree preferred, but not required. McAfee’s product(s) knowledge is a plus. Help Desk Support II (Tier-I Support Engineer) TEXAS - PLANO Rafael.wescott@adeccona.com

Plano, TX

Help Desk Support II (McAfee 3781420)

Our client has a new opportunity in a Help Desk position in Plano, TX! This is a customer service job that requires at least 2 years experience working with customers. Or client is hiring for 3 positions: one requires Virus removal experience, one for Unix encryption experience in Windows, Unix or OSX, and one for Linux networking and troubleshooting. This position is for business support (not individual customers) you will be responsible for supporting our entire licensed customer base through a variety of mediums. Main Responsibilities: •Provide both reactive and proactive assistance to all external customers •Troubleshoot and resolution of open incidents •Troubleshoot/qualify incidents before escalating into Tier-II •Liaise with Tier-II, to facilitate feedback •Record and document all issues related to the customers •The creation of documented solutions for both internal and external support web-pages

plano, TX

Plano, TX -Technical Support Engineer, Associate II-Fluent in Portuguese (speaks, read, write Portuguese), Spanish is a plus.

Job Description: The Tier II/Product Specialist Support Engineer’s main responsibility is to provide technical support to both internal and external customers. The Tier II/Product Specialist Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow technical support engineers. Tier II/Product Specialist Engineers are also relied on as subject matter experts in their fields, proactively documenting technical solutions as well as creating and delivering training around their area of expertise. Core Requirements: • Fluent in Portuguese (speak, read, write), Spanish is a plus • Excellent verbal and written communication skills • Strong, proven, customer service soft skills • Ability to multi-task, prioritize job requirements, and meet deadlines • Strong personal organization skills • Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers. • Strong documentation skills • Friendly and approachable personality with positive attitude • Strong troubleshooting/systematic fault isolation skills • Ability to maintain poise and professionalism under pressure • Ability to provide technical training to groups of students • Self-motivated • Willingness to work after hours as needed for high severity issues

Plano, TX

Help Desk Support II McAfee (3470088)

Our Client has an opening for a Help Desk Support position! Main Responsibilities: •Provide both reactive and proactive assistance to all external customers •Troubleshoot and resolution of open incidents •Troubleshoot/qualify incidents before escalating into Tier-II •Liaise with Tier-II, to facilitate feedback •Record and document all issues related to the customers •The creation of documented solutions for both internal and external support web-pages Requirements

Plano, TX

Help Desk Support II- Plano TX

Description: Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Our client offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: System Protection Solutions, securing desktops and servers, with our clients Network Protection Solutions, ensuring the protection and performance of the corporate network. As a Tier-I Support Engineer for our client, within the System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Qualified candidates for (Help Desk Support II- Plano, TX) reply to the email below: rafael.wescott@adeccona.com

Plano, TX

Technical Support (IT) Immediate Openings APPLY NOW!

As an Technical Support Sr. Associate you will be responsible for providing tier 1 diagnostic technical support of servers, storage, networking switches, and routers. This is for computers, not cell phones. You must have recent IT experience. You will triage newly reported problems and assign the proper severity. You will use system and customer information to determine the correct department to route the customer to if their issue is out of your scope of responsibilities. These are 9 month contracts with the potential to go permanent.

Requirements:

Proficient typing skills (30+ words per minute)
Basic knowledge of Dell's product line, current industry products and technologies
Competent writing skills
Competent interpersonal skills
Excellent Customer Service skills
Excellent Communication skills
Ability to Multi-task
Dependable attendance is a requirement of the job

Preference:
A+ or Server+ Certification
Call center experience

This will start in late October. All will need to start that day.

Starting pay $ 17.00. training will be 5 weeks long and all folks must be able to attend EVERY DAY of training.
Must be open for 1st or 2nd shift and be able to pass background and drug screens.df-dc

Oklahoma City, OK

Technical Support Representative

A Technical Support Representative job in Maplewood, MN is available courtesy of Adecco Engineering and Technical. In this role, you will be navigating within multiple systems to research and resolve customer issues promptly. This is a long-term contract opportunity. Technical Support Representative job responsibilities include: • Guide company employees and customers through the set-up and use of company devices, applications, and software in accordance to corporate and divisional guidelines. • Provide excellent customer service to customers. • Phone skills (inbound or outbound); the majority of calls will be inbound (estimate 10-25 per day). • Provide the best service in order to increase both real and potential sales for the divisions served. QUALIFICATIONS: • Prefer candidates with Call Center and/or Helpdesk background. • Experience with network troubleshooting. • Familiarity with Android and iOS device operation and troubleshooting. • Customer service and phone skills. • Positive attitude. • Team player with ability to multi-task. • Ability to follow established policies and procedures. • Possess strong problem solving skills. • Excellent verbal and written communication skills. If you are interested in this Technical Support Representative job in Maplewood, MN then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Kris Brykovsky at (612)656-1087 or kris.brykovsky@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Saint Paul, MN

Call Center Representative - Customer Service

Are you ready to launch a sales career with a Fortune 100 Fastest Growing Company? A local organization is expanding rapidly and is currently seeking motivated, sales-driven professionals. This is a fun, friendly and fast-paced sales call center with attractive commission and opportunity to truly grow with a company. If you meet the qualifications listed below – Apply Now!

Responsibilities for Sales Professionals:
• Answer incoming calls from members verifying their accounts
• Build genuine rapport and deliver a world-class consumer experience
• Effectively listen and persuasively build the program’s value
• Explain the features and benefits of the product in a persuasive manner to sell the products to the customers
• All calls must be handled in a professional manner, with a high level of quality, efficiency and attention to detail
• Knowledge of Microsoft Suite and using electronic databases

Successful candidate profile:
• Assertiveness and drive to make the sale
• Engaging, friendly personality
• Strong sales experience, preferably in a call center environment

Pay & Benefits:
• Agents earn $14-$15 per hour + commission!
• Bonus $600 per month for achieving 100% of your goal
• Comprehensive Benefits Package includes: 2 weeks paid vacation, Medical, Dental, Vision, 401k match and many other perks!

Schedule:
• Full time schedules range from 7:00am – 11:00pm (Monday through Saturday) and 9:00am – 6:00pm (Sunday)
• Frequent overtime is available

If you are a fit for this position apply at www.adeccousa.com and choose Office Number 5255 to be considered for these specific positions.df-dc

Minneapolis, MN

Senior IT Specialist

A Remote Senior IT Specialist position courtesy of Adecco Engineering & Technology is available. The role of the Senior IT Specialist position provides focused design, implementation and rollout support services for IBM Cloud Identity client on-boarding and follow-on implementation projects. RESPONSIBILITIES:

*Integration, design and testing efforts related to on-boarding new clients onto IBM Cloud Identity Services.

*Cloud Identity IT Specialist works under the technical direction of Cloud Identity Consulting IT Specialists to perform specific implementation tasks for individual projects.

*Works closely with IBM Cloud Identity Project Managers, client stake holders and SME’s to properly design, implement, test and provide rollout support for the components for which they are responsible

*Work both on-site and remotely, individually as well as in three to six person project teams

*Leadclients through initial scoping / sizing in preparation for on-boarding to IBM Cloud Identity Service. This includes collecting requirements, describing a technical solution and/or communicating technical status.

*Direct iterative requirements-gathering and design cycles, coordinate and execute the implementation of the on-ramp (including managing 1 to 4 implementation resources).

*Work closely with Cloud Identity Senior IT Specialists and Project Managers to manage client expectations and project scope throughout the project.

*Generate required documentation per well-defined Cloud Identity on-ramp processes.

*Assist in the continual maintenance and improvement of Gateway on-ramp processes

*Work effectively with team members both within IBM and with client technical staff.

*Articulate details of a solution to technical and non-technical staff when required.

*Document aspects of a technical solution (Universal Markup Language [UML], Visio, configuration instructions, test plans, and other relevant technical documentation)

*Work within a fast-paced environment, self-motivate and operate independently, think creativity and “out of the box” when designing solutions and handle multiple, disparate assignments and client projects in parallel

Security Domain Skills - Identity Access Management

*In-depth knowledge in Identity and Access Management

*Knowledge of governance of development processes

Understanding of compliance issues and industry standards frameworks (eg, ISO 27001/2)

*IBM Security Access Manager (ISAM)

*IBM Security Identity Manager (ISIM)

*IBM Security Directory Integrator (DI)

*IBM Security Federated Identity Manager (FIM

Comprehension of IT Security concepts and technologies such as:

*Public Key Infrastructure (PKI)

*Multi-Factor Authentication

*Role Based Access Control (RBAC)

*LDAP Directories (Schema and DIT Design, Usage)

*Automated Provisioning

Strong integration skills including the ability to design, develop and test utilities (using, for example, Perl, JavaScript, UNIX-75 shell, Java, C++ or C#) to be used for integrating disparate software projects

*J2EE, .Net, or other Object Oriented Development Skills are a plus

Strong oral communication skills, including the ability to:

*Interface with clients when collecting requirements, describing a technical solution, or communicating technical status

*Work effectively with team members both within Lighthouse and with client technical staff

Strong written communication skills, including the ability to document aspects of a technical solution (Universal Markup Language [UML], Visio, configuration instructions, test plans, and other relevant technical documentation) QUALIFICATIONS:

*Bachelors of Science (or higher degree in Computer Science, Computer Engineering, Mathematics, or a related field

*Masters Degree is preferred

*Three plus years of experience implementing large-scale enterprise software deployments in a variety of industries

*Three plus years of experience in the Identity and Access Management (IAM) and/or Federated Single Sign-On arenas

*Demonstrated programming and application integration skills

*Experience working across diverse teams to facilitate solutions

*Experience working with Security practicioners

*Readiness to travel 50%

*Fluency in English

If you are interested in this Senior IT Specialist position then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact the recruiter at Elena.Andreoni@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled Some knowledge of V7K, SVC, and GPFS would be helpful, but not required

Abie, NE

Linux Support Manager

A direct-hire Linux Support Manager job in Austin, TX is available courtesy of Adecco Engineering and Technology. In this role you will be responsible for managing a large team of support representatives that provide 24x7 Linux Level 1 support. You must have a strong understanding of Linux operating systems and data center operations, as well as experience remotely managing thousands of systems across multiple locations. Linux Support Manager job responsibilities include: • Monitor systems and networks; identify and respond to outages or issues. • Troubleshoot and resolve basic hardware, software, operating system, and network issues. • Lead junior to mid-level Linux support representatives. • Mentor and train support reps. QUALIFICATIONS: • Bachelor’s degree in a computer related field or three years of professional experience. • Four or years of experience working as a professional Linux Systems Administrator or Engineer. • Experience managing, training, and mentoring employees • Experience presenting KPIs and managing SLAs. If you are interested in this direct-hire Linux Support Manager job in Austin, TX then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Jaymie Kerr at Jaymie.Kerr@adeccona.com or 512-823-2373. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Austin, TX

Outbound Phone Clerk - Part Time Evenings

Adecco is seeking friendly callers for permanent part time outbound phone clerks!

Associates will be using a dialer system to cold call business prospects with the goal to schedule appointments.

Qualified candidates will possess the following skills:

? Ability to comfortably make friendly cold calls to prospects.
? Possess a high tolerance to stress and enjoy working under tight deadlines.
? Enjoy working in a fast paced, metrics-driven environment.
? Be available for an evening (4pm-7pm) and Saturday (9am-noon) schedule.df-dc

Rapid City, SD

Product Support Rep. I (McAfee 3653249)

Our client has a /Product Support/Technical Support Specialist position open in Englewood, CO! A Technical Support Specialist is responsible for providing strong technical and product support to customers, sales, Support Department staff and Support management. Perform research on technical issues as reported by customers/partners. This individual is responsible for providing first level support to customers/partners relating to the McAfee SEWS suite of services. This individual will coordinate the research, escalation and resolution of technical issues logged by customers/partners via phone and/or the McAfee SEWS eService Portal. This individual requires flexibility to manage multiple tools and service requests.

Englewood, CO

Outbound Sales Representative

Adecco is currently assisting a local telecommunication client in their search for Outbound Sales Representatives in the West Denver Metro area. We are looking for outgoing, ambitious individuals with GREAT communication skills!! We want candidates that are able to achieve or exceed individual and team objectives. Immediate need! If you meet the qualifications, Apply Now!

Benefits:
TEMP TO HIRE
FUN FAST PACED ENVIRONMENT WITH FLEXIBLE SCHEDULE
HOURLY PAY PLUS INCENTIVE IN ADDITON TO ON THE SPOT REWARDS AND PRIZES
PLEASE ASK ABOUT THE REFERRAL BONUS

Primary Responsibilities:
• Make outbound customer calls to discuss new products and upsale items
• Ability to communicate effectively over the telephone
• Be familiar with products and able to generally describe them
• Demonstrate ability to multi-task
• Use data entry skills to accurately enter information into database.

Qualifications:
• Must have a HS Diploma or equivalent
• Professional, interpersonal and tele-marketing skills
• Accurate, organized, detail-oriented, and self-discipline, team oriented
• Basic computer knowledge and data entry skills
• Previous telemarketing or outbound call center experience preferred

Adecco is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Click on Apply Now to be considered for this OUTBOUND SALES REPRESENTATIVE position in West Denver/Wheatridge, CO or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
df-dc

Denver, CO

Front Line Supervisor

Adecco is currently assisting a local client in their search for a Front Line Supervisor in Wheat ridge, CO. The primary function of the Front Line Supervisor is to ensure that the service delivered to customers is of the highest quality. The candidate will be supervising and monitoring daily performance of Telemarketing Sales Representatives. If you meet the qualifications listed below, please Apply Now!

Pay: $14.00/hr
Schedule: M-F, 12:30-9pm

Duties and Responsibilities:
¿ Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
¿ Implement company policies, procedures, and service standards in conjunction with management
¿ Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
¿ Train or instruct employees in job duties or company polices or arrange for training to be provided
¿ Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance

Qualifications:
¿ Demonstrated experience in coaching, developing, hiring, interviewing and firing of employees
¿ Creating thinking on how to motivate employees using both monetary and non-monetary means
¿ Ability to create a positive sales cultures through rewards and recognition
¿ High school diploma or equivalent
¿ Prior supervisory experience is preferreddf-dc

Wheat Ridge, CO

Customer Support Engineer 16251

A Mozy Technical Support Engineer job in Pleasant Grove, UT is available courtesy of Adecco Engineering & Technology. This is a 6-month contract. The Mozy Technical Support Engineer role is a dynamic blend of technical expertise, troubleshooting skill and superior customer service. The environment is fast-paced, ever-changing, collaborative and certainly never boring. Customers range from large, multi-national corporations to basic home users. Responsibilities:

* Respond to and address cases (tickets) via web portal, chat (IM) and telephone

Requirements:

* Prior experience with and familiarity of Mozy

* Prior customer support experience

* Excellent communication and problem solving skills

* Able to work effectively and efficiently in a fast-paced, dynamic environment

Education: Bachelor’s degree If you're interested in the Mozy Technical Support Engineer job in Pleasant Grove, UT, please click APPLY NOW. If you have questions about the position, you may contact Shelly Charge at shelly.charge@adeccona.com.

Pleasant Grove, UT

Technical Support

A Technical Support job is available in Draper, Utah through Adecco Engineering and Technology. The Support Engineer will be part of the Technical Support Team and will be responsible for troubleshooting and resolving client issues reported through phone and electronic submission. The emphasis of this role surrounds supporting the clients’ products and its customers. The candidate will provide support to the clients through the verbal and electronic interaction; will recommend corrective actions, alternative implementation, and solutions; and will maintain a good record of such interactions to make future such requests easier to address.

Technical Support Engineer job Responsibilities:

• Answer and resolve a large portion of service requests on a first email/call basis • Accurately document and update Customer Service Requests (CSR's) in the tracking system • Maintain communications with clients on the status of all open requests • Manage personal queue of open requests • Serve as the customer's advocate to solve problems and navigate company resources • Assist in reducing support load by writing on-line support materials (FAQ's and KB's) • Participate in problem escalation and call prevention projects to help customers and support increase their efficiency.

Requirements • Ability to make decisions or solve problems using logic to identify key facts, explore alternatives and propose quality solutions • Excellent verbal and written communication skills • Excellent troubleshooting skills • Technical proficiency across Windows platforms including computer networking skills, Microsoft SQL Server, Microsoft IIS, LDAP, and web-based technologies • Excellent organization skills; capable of effectively balancing multiple responsibilities, managing multiple priorities in a fast-paced environment with minimal supervision • Excellent support skills and experience conducting technical training • College degree preferred • Experience in Consultant / Client Support position

Desirable Skills • Knowledge of enterprise security best practices and procedures • Knowledge of information security topics and Internet technology If you are interested in this Technical Support Engineer job in Draper, UT then please click “APPLY NOW”. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com If you have questions about the position please contact Jacob.mcmahan@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Draper, UT

technical support engineer

A Technical Support Engineer job in Draper, UT is available courtesy of Adecco Engineering and Technology. The Support Engineer role will be part of the Technical Support Team and will be responsible for troubleshooting and resolving client issues reported through phone and electronic submission. The emphasis of this role surrounds supporting Archer products and its customers using these products. The candidate will provide support to the clients through the verbal and electronic interaction; will recommend corrective actions, alternative implementation, and solutions; and will maintain a good record of such interactions to make future such requests easier to address. Responsibilities The Support Engineer will primarily be responsible for troubleshooting and resolving customer-reported issues, which arise when using Archer products. Specific responsibilities include: • Answer and resolve a large portion of service requests on a first email/call basis • Accurately document and update Customer Service Requests (CSR's) in the tracking system of record • Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well formatted, and consistent with prior communications • Manage personal queue of open requests • Proactively seek to exceed customer expectations leading to high customer satisfaction ratings • Serve as the customer's advocate to solve problems and navigate company resources • Work to constantly improve call handling and resolution processes • Assist in reducing support load by writing on-line support materials (FAQ's and KB's) • Participate in problem escalation and call prevention projects to help customers and support increase their efficiency. Requirements • Ability to make decisions or solve problems using logic to identify key facts, explore alternatives and propose quality solutions • Ability to work well in a team environment • Excellent verbal and written communication skills • Excellent troubleshooting skills • Technical proficiency across Windows platforms including computer networking skills, Microsoft SQL Server, Microsoft IIS, LDAP, and web-based technologies • Excellent organization skills; capable of effectively balancing multiple responsibilities, managing multiple priorities in a fast-paced environment with minimal supervision • Excellent support skills and experience conducting technical training • College degree preferred, preferably in MIS, CS, or another technology-related study • Experience in Consultant / Client Support position Ability to prioritize and manage multiple tasks, act independently and exercise good judgment Desirable Skills • Knowledge of enterprise security best practices and procedures • Knowledge of information security topics and Internet technology

Draper, UT

Customer Support Tech 16054

Our client is seeking a bilingual Customer Support Technician in Draper, UT for a 6-month contract term. The bilingual Customer Support Tech provides service in German and English. The Customer Support Tech provides front end non-technical support for our client’s Internal and External Customers by following call handling procedures to ensure excellence in customer service. Work hours comprise of shift patterns, weekends, and holidays to cover a 24 X 7 period. The shift for this role will be Tuesday through Saturday, 4pm to 12:30 am.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Create, research and update service requests. • Route service requests to appropriate product support teams. • Interface with Global support teams and Field personnel. • Implement escalation procedures as required. • Execute Business Continuity procedures if needed, according to established protocols. Business Continuity to be defined as Disaster Recovery operations due to a variety of reasons, i.e. problems with the network, operating system, telephony, etc. • Performs contract entitlement checking and works with customer to establish PO documentation for services if the customer is not entitled for service. Performs Tiered Services enforcement based upon customer's contract level and routes these customers to appropriate service teams. • Performs other duties as required. EMC Proven Professional Certification desired.

SKILLS

• Customer Service skill. • Communication skills. • Interpersonal skills. • Organizational skills. • Ability to work in a team environment. • Able to adapt to change. • Strong computer skills. • Customer-Facing, Business-Level English speaking and writing skills required. • Other Languages may be required.

Education Required: Associates Degree Experience Required: 1-2 Years

If you’re interested in the Customer Support Technician role in Draper, UT, please click APPLY NOW.

Draper, UT

Call Center Agents - Appointment Setting

IMMEDIANT OPENING FOR APPOINTMENT SETTER/INSIDE SALES POSITION
Is Adecco the perfect company for you?

Answer these 3 questions and find out.

Why is working for a growing and successful company important to you?

How would a substantial increase in your income impact your life?

What effect would gaining a career in a fast and constantly growing company do for you?

Is Adecco the perfect company for you? If you have a positive attitude, a strong work ethic and determination to succeed, then it just may be!

Job Requirements
• Outbound B2B calls, setting appointments for sales agents
• Need experience with computers
• Fast paced environment, confidence, well spoken, ability to think quickly, strong phone presence, and the ability to be direct
• Great communication, and have motivation
• Ability to talk with business owners
• Over come objections
• Minimum 4 appointments a day


What We Offer
• Compensation of $8 hour plus $10 per appointment, after 3 appointments you get $15 an appointment!!!!!
• Growth opportunities
• A positive work environment
• Tuition Reimbursement
• Preventive Health Benefits
• Dental Benefits
• Vision Benefits
• 401K
• Service Bonus
This is a Full Time position. Monday-Friday 7:30am-4:30pm.

Show us what you have to offer by filling out your application at adeccousa.comdf-dc

Salt Lake City, UT

Support Technician

A Support Technician job in Scottsdale, AZ is available courtesy of Adecco Engineering and Technology. This position will require experience with Customer Service in an IT Helpdesk environment. Responsibilities will include taking calls from clients and customers to resolve technical issues over the phone. The salary for this position is between $15.00 and $17.00 per hour. Support Technician job responsibilities include: • Resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone. • Resolve issues on the 1st call. • This position requires shift flexibility. QUALIFICATIONS: • Verifiable High School diploma or GED is required. • Microsoft, Cisco, and/or CompTIA certifications are preferred. • 1+ years of experience in an IT help desk environment. • Customer Service experience is a must. • Proven experience with Windows operating systems or mobile devices, Networking and/or Active Directory. If you are interested in this Support Technician job in Scottsdale, AZ, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Michael Sanchez at 512-823-2381 or Michael.sanchez@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Scottsdale, AZ

Helpdesk

Several Help Desk Technician jobs in Scottsdale, AZ are available through Adecco Engineering and Technology. You will resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone. The primary focus of the Support Technician would be to resolve issues on the 1st call within required metrics. This position requires shift flexibility.

Help Desk Technician job responsibilities include:

*Resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone

*To resolve issues on the 1st call within required metrics

QUALIFICATIONS:

*Verifiable High School diploma or GED is required.

*Proven experience with Windows operating systems, Microsoft Office suite, Networking/VPN, and Active Directory.

*One plus years of experience in an IT help desk environment

If you are interested in this Help Desk Technician jobs in Scottsdale, AZ then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Fari at 480-636-4016 or fari.sawal@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Scottsdale, AZ

Indirect Sales Representative


Adecco is currently assisting a local client in their search for an experienced salesperson in Boise, Id. Do you have a passion for sales? Have you been on a commission structure? Are you comfortable overcoming customer obstacles? This position is perfect for you. Team members are responsible for meeting and exceeding sales quota, outbound calling, opportunity identification and building consultative, long-term relationships with customers and partners. We need ambitious, talented Inside Sales Representatives to help our customers choose the right products and services to meet their needs. Must have business to business sales experience. If you meet the qualifications listed below please Apply Now!

Responsibilities for Indirect Sales Representative include but are not limited to the following:

Must meet and exceed sales quota.
Responsible for pipeline/deal/opportunity management.
Will forecast revenue.
Responsible for conducting outbound calls to potential and established customers on a daily basis.
Must close sales and overcome customer objections.
Establish and expand relationships with key decision makers.
Work closely with field representatives to maximize revenue potential.
Responsible for calling and qualifying leads.
Consistent and effective use of CRM tool (Salesforce).
Must be a team player and have the ability to work well cross functionally
Sales representative candidates must meet the following requirements for consideration:

Associates Degree or one year similar experience
Must have excellent phone communication and etiquette, facilitating large volume of daily calls.
Prioritize and adjust to changing demands of the position
Previous experience with a CRM tool, preferably Salesforce
Prior technical sales a plus


We have openings on Monday- Friday, 8am-5pm

Pay for this position is $14/hr plus bonus. This is a temporary-to-hire opportunity.

If you are ambitious, enjoy working on a team, and have the ability to exceed sales quotas this position is for you.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.
Adecco is an equal opportunity employer, Minorities/Women/Veterans/Disableddf-dc

Boise, ID

Networking Technical Support

A Networking Technical Support Representative job in Boise, ID is available courtesy of Adecco Engineering and Technical. As a qualified candidate you will be responsible for resolving customer concerns in networking protocols, including cellular transmissions, standards and protocols. You will work with customers through inbound calls, chat, and email. Also, you will have knowledge of transmission, broadcasting, switching, control and operation of telecom systems. This is a temp to hire position, and the rate of pay is $12.00 per hour. Networking Technical Support Representative job responsibilities include: • In addition to technical experience, must have good communication, interpersonal, and organizational skills, self-motivated, detail-oriented and well organized. • Provide support to consumer and small/medium size businesses. • Support customer and partner inquires via phone, chat and email • Create and maintain case management records of daily problems and remedial actions taken, or installation activities. • Interface with customers or other equipment vendors to find solutions to customer’s problems • Develop training materials and procedures, or train users in the proper use of hardware or software. • Create and maintain knowledge base articles to foster customer self-help tools available on-line. • Recommend enhancements to product to improve serviceability and operation of products. QUALIFICATIONS: • At least one year of experience or equivalent education supporting networking protocol hardware and software and/or mobile networking support. • General knowledge of DNS, DHCP, Wi-Fi, WAN, LAN, TCP/IP, UDP and how they function in a network environment. • Knowledge of transmission, broadcasting, switching, control, and operation of telecom systems. • Knowledge of major Operating Systems, Windows 2000, Windows, Vista, XP, Windows 7, Mac OS/X. • Experience with PPoE, VPN, IPSEC, PPTP, WDS, and networking hardware and software issues a plus. If you are interested in this Networking Technical Support Representative job opportunity in Boise, ID then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Megan Stradley at megan.stradley@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Boise, ID

Call Center Representatives

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-692-0610.df-dc

San Diego, CA

Call Center

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls with
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-849-2891.df-dc

San Diego, CA

Call Center Sales Representative

Adecco is assisting a large call center look for entry level sales people. This position is paid hourly plus commission and bonus with room for growth and company advancement. Adecco offers medical, dental, vision, 401K options as well as service bonuses. Paid training too.

This client is growing and is looking for candidates with open availability as they grow during this time. Current shift is 11:30am to 7 pm and a few hours on Saturdays, OT is required as needed. Training time is 10:00 to 6:00PM for four days. This client hires on the spot during interview so if you have a great attitude and are willing to learn, you will be hired.
Experience: There is a background/drug screen for this position, please call Jennifer or Stephanie at 619-692-0610 for this great opportunity!df-dc

San Diego, CA

Call Center Sales Representative

Adecco is assisting a large call center looking for 5 skilled sales people / closers. This is for a business to business campaign selling phone and data services to small/medium sized organizations. A very attractive commission structure is offered and are looking for professional, experienced, telemarketers.

This client is growing and is looking for candidates with open availability as they grow during this time. The work schedule varies Monday through Saturday with Overtime when needed as they might be working 44 hours a week.

Must have:
Telco, Internet, Cable or Wireless Industry experience.
Proof of high achievement at previous employment (certificates, awards, statistical data, etc).
The ability to sell a one call close
At least 1 year of telemarketing experience in a Call Center environment
must have computer literacy, speak with a professional demeanor and possess the skills to navigate through a sale cycle, and close the sale on the telephone. They will have sales quotas to fill. The sales reps will be selling for a Fortune 500 company.

Product to be Sold: They will be selling high speed internet products as well as various calling plans.
Shift: This is a one shift opportunity. Full-time 8 hours per day, Monday through Friday.df-dc

San Diego, CA

Outbound Call Center Representative

Adecco is currently assisting a global marketing company in their search to fill Lead Generator - Outbound Call Center jobs in the Sorrento Valley area. This is a temporary to hire opportunity. As a Lead Generator, you will be responsible for making outbound calls and generating leads of potential customers. Apply now if you meet the qualifications listed below!

Responsibilities for this Outbound Call Center job include:

- Making 112-200 outbound calls per day
- Business to business (B2B)
- Minimal business to consumer (B2C)
- Generating leads on different campaigns
- Transferring to Sales department after a lead is created

Qualifications:

- Must have telemarketing or cold calling experience
- Must have experience in sales in a call center environment
- Must have at least 6 months of experience in an outbound call center environment
- Lead generation experience is preferred

The schedule starts anywhere from 6AM to 7:30AM depending on the campaign. It pays $13 an hour with the opportunity for bonus and commission depending on performance.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Apply Now if you are interested in this Outbound Call Center job in San Diego, CA!df-dc

San Diego, CA

Telemarketing

Adecco has an Telemarketing Position available in the Sorrento Valley Area!

Monday through Friday Full time for 3 to 4 months

Telesales Job Duties:
• Contact client leads for agents
• Make at least 300 calls per day
• Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
• Record relevant information into agency management system
• Maintains operations by following policies and procedures; reporting needed changes.
Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Telemarketers

Telemarketers

Telesales Job Duties:
¿ Contact client leads for agents
¿ Make at least 300 calls per day
¿ Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
¿ Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
¿ Record relevant information into SeniorQuote agency management system
¿ Maintains operations by following policies and procedures; reporting needed changes.
Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Telemarketing

Inside Sales
Adecco has Inside Sales Jobs available at one of our clients at their call center in Mira Mesa. This is for a long-term temporary to hire opportunity. As an inside sales representative you will interact with customers via telephone in an outbound call center. If you meet the qualifications listed below please Apply Now!

Responsibilities for this inside sales role include:

- Place a high volume of outbound sales calls
- Adjust sales scripts to better target the needs and interest of specific individuals
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates meet the following requirements for consideration:

- Previous sales experience required, possible backgrounds include retail kiosks, telemarketing, appointment setter, and store retail
- Telemarketing experience is a plus
- Strong customer service, communication, and phone skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Proficient with Email and Microsoft Word

There are multiple shifts available and the pay includes an hourly rate plus commission.

Click on Apply Now to be considered for this opportunity. If you have any questions please call 619-692-0610.df-dc

San Diego, CA

Call Center-Outbound

Adecco is currently assisting a global marketing company in their search to fill a Lead Generation position in the Sorrento Valley area. This is a temporary to hire opportunity. As a Lead Generator, you will be responsible for making outbound calls and generating leads of potential customers. Apply now if you meet the qualifications listed below!

Responsibilities for this Lead Generation job include:

- Making 112-200 outbound calls per day
- Business to business (B2B)
- Minimal business to consumer (B2C)
- Generating leads on different campaigns
- Transferring to Sales department after a lead is created

Qualifications:

- Must have telemarketing or cold calling experience
- Must have experience in sales in a call center environment
- Must have at least 6 months of experience in an outbound call center environment
- Lead generation experience is preferred

The schedule starts anywhere from 6AM to 7:30AM depending on the campaign. It pays $13 an hour with the opportunity for bonus and commission depending on performance.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.df-dc

San Diego, CA

Customer Service Administrator

Adecco is currently assisting a local client in filling a temporary 3 month Customer Service Administrator position located in Foothill Ranch, CA. The Customer Service Administrator is responsible for assisting end-user departments and individuals with first level incident analysis and resolution and accurate logging of the incident in the incident management system. We are looking for someone who is technical savvy and proficient in MS Office and Professional Suite.

Job Duties of the Customer Service Administrator Include:
- Provides first level incident determination using documented procedures as an incident determination tool, as well as soliciting assistance/training from business technology analysts.
- Provides first level support for all LAN based PC’s on both the operating system and the applications levels.
- Document requests for assistance by logging all calls and assigning to the necessary support team when necessary.
- Monitors and updates incidents logged in the incident management system.
- Maintains relationships with internal and external B.T. customers, measuring client satisfaction and recommending appropriate steps to enhance B.T. customer satisfaction.

Please apply now for immediate consideration!df-dc

Foothill Ranch, CA

Service Desk Manager

Service Desk Administrator job is available in Irvine, CA courtesy of Adecco Engineering and Technical. A Bachelor’s degree and minimum five years’ experience in this role are necessary to be considered for this position. You will become part of an enthusiastic and loyal team of individuals that find ways to have fun while exceeding expectations. At the same time, the organization recognizes the importance of a work/life balance. This is a direct hire position, and the annual salary depends on experience. Service Desk Manager job responsibilities include:

• Manage the performance of Level 1 and Level 2 services and support to internal clients to ensure that service levels are achieved. • Ensures that customer expectations are met or exceeded. • Provide data and reporting of KPIs and trends to IT department • Project management QUALIFICATIONS: - Bachelor's Degree - At least five years' experience managing and developing technical employees to achieve departmental and individual goals - Strong knowledge of service desk best practcies including ITIL - The ideal candidate would have formal Microsoft application class-room training and certifications in Windows, Linux systems and working knowledge of MS Office products and other standard software applications; a comprehensive understanding of smartphone, laptop technologies. If you are interested in this Service Desk Manager job in Irvine, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Sunetra Sen at 949-864-2363 or sunetra.sen@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Irvine, CA

Telemarketing Representative

Calling people, businesses and clients with the goal of selling them a product or service. Performs lead generation to create viable list and follows up on prospects. Direct distribution of product or service, develop and follow up on business leads. Cold call, direct email and perform other lead generation activities. Introduce potential customers to purchase a product or service. Obtain or verify customer information. Enter information into into the computer, explain products, record phone call notes on Exceldf-dc

Cerritos, CA

Data Management Support Specialist

Adecco, a Fortune 500 Company, is assisting a local client in recruiting for a Data Management Support job in Redding, CA. This is a temporary to hire opportunity. The Data Management Support position performs job order processing, back-up support for front office, and data entry support for business initiatives, including assisting with daily network back-ups and ensuring daily processes are started. Apply now if you meet the qualifications listed below!

Responsibilities for the Data Management Support job include:

- Review job orders prior to close, including product movement and inventory issues.
- Review job order variances prior to close in Enterprise Resource Planning (ERP) system.
- Assist with basic computer support.
- Provide support and back-up to front office.

Candidates must meet the following requirements for consideration:

- Ability to troubleshoot data issues with attention to detail, work independently and handle multiple tasks simultaneously.
- Complete tasks effectively and efficiently regardless of competing requirements and changes in assignments.
- Maintain a cooperative working relationship with co-workers and supervisors with ability and willingness to work in a team environment.
- 12 months job specific experience.
- Proficient in mouse and keyboarding with the ability to navigate in a Windows-based computer environment. Must also be proficient in email, internet, Word and Excel.
- Additional computer skills such as PC administration, maintenance, repair, etc., as well as ability to assist with basic computer issues.
- MRP/ERP system knowledge and experience.
- Kaizen and 5S event experience or training.

Pay for this position is $11-$13.50/hr DOE, plus overtime as needed. This is a temporary to hire opportunity.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this Data Management Support job in Redding, CA or any related opportunities with Adecco.df-dc

Redding, CA

Technical Support



A Technical Support job in Los Gatos,CA is available courtesy of Adecco Engineering and Technology. In order to qualify for this position you must have at least ten or more years of experience in IT and -3 or more years experience in Small Business IT systems (10-500 computers). This is a full time position. Technical Support job responsibilities include:

*Providing day-to-day technical support and technical direction of our clients.

*The majority of the workday would be spent working with clients over the phone and email, using our state-of-the-art remote-access system to remotely work with clients with their computer problems and/or questions.

*Tracking trouble tickets through our client management system and will escalate to our senior architects when needed.

QUALIFICATIONS:

*Two year degree (or equivalent). Four years is a plus.

*A MCSE. Other certifications are a plus.

*Experience with recommending, installing, and supporting network printers.

*Very Strong knowledge and experience with Microsoft Operating systems. Including: Windows Server NT4/2000/2003/2008, Microsoft Windows 2000/XP/Vista/W7, Microsoft Exchange 5.5/2000/2003/2007/2010.

*Excellent customer service skills: communication skills (both verbal and written), patience and enjoys interacting with clients (end-users).

*Excellent attention to details: punctuality, scheduling, documentation, record keeping, etc.

*Knowledge/experience of Active Directory. Must be proficient at setting up domain controllers, DNS, adding servers and workstations to AD, user setup, group policy, FSMO roles, login scripts.

*Knowledge/experience of Microsoft Exchange Server 2000 & 2003 (2007/2010 is a plus). Must be proficient at creating users, moving mailboxes, distribution groups, public folders (including email enabling), SMTP virtual server, email connectors. EXMerge, Wireless ActiveSync, and backup.

*Knowledge/experience of backup systems. Must be proficient at architecting, installing, and supporting server backup systems. Including various backup options like Exchange, SQL, Open File, and Disaster Recovery. Must be proficient at designing off-site media rotations.

*Knowledge/experience of firewall systems. Must be proficient at architecting, installing, and troubleshooting firewall systems for multi-server/service environments. Also, must be proficient at site-to-site and client-to-site VPN technologies; including designing, setup, and support. Sonicwall, Cisco, and Netscreen experience is a plus.

*Knowledge/experience of Microsoft Outlook 2000, XP, 2003 (2007 is a plus). Proficient at setting up MAPI, RPC over HTTP, POP3, and IMAP connections. Also, proficiency of archiving, importing and exporting, working with PST, and OST.

*Strong knowledge of the installation, maintenance, and support of anti-virus and anti-spyware tools. -Must be able to quickly remedy infected computer systems.

*Knowledge/experience supporting mobile users. Laptop, PDA, PDA-Phones (iPhone, Windows Mobile, Blackberry, Palm), push email, helping remote users (over the phone) who are in hotel rooms work on technical issues like accessing Internet, email, etc.

*Knowledge/experience configuring, migrating, and troubleshooting Windows user profiles.

*Excellent knowledge and experience of Windows 2000, XP,Vista, Windows 7, PC installation and upgrades.

*Excellent knowledge and experience with desktop & laptop maintenance. Patching, disk clean-up, etc.

*Must be able to lift 70 pounds.

*Must have a personal vehicle, valid California Drivers License, valid auto insurance.

If you are interested in this Technical Support job in San Jose then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Anu Aswani at 408-962-4984 or anu.aswani@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Los Gatos, CA

GIS Operations Lead

An Operations Lead GIS position with the World's leading Search Engine Company located in Mountain View is available courtesy of Adecco Engineering and Technical. Our client is seeking an Operations Lead that can assist with data processing and pipeline management for a large-scale mapping and image processing effort. In addition to data management, the operations lead will also be responsible for support of the day to day operations of the project.

OPERATIONS LEAD JOB DESCRIPTION - Responsibilities: There are two main components to this assignment: Full Cycle Data Management and Project Management. Full Cycle Data Management ● Monitor daily production and quality of data sets ● Manage data collection and analyze data to ensure that it meets project specs ● Interpret data in order to recognize trends and potential problem areas ● Collaborate with cross functional groups to ensure data flows through pipeline to production Project Management ● Plan and execute daily operations to ensure project goals are met ● Support field operatives to ensure daily production is met through ● Interact professionally with partners to coordinate operations ● Interface with engineering teams to continually improve overall operations process Additional details about the position will be shared at the appropriate point in the interview process Qualifications: ● 4 year Bachelors degree or relevant industry experience ● GIS data analysis desired but not required ● Experience with technical software strongly desired but not required (e.g. Unix Shell Script command line manipulation, GIS, Linux, Excel, Project) ● Ability to multitask effectively and prioritize tasks ● Detail oriented; must be able to plan and execute tasks with a keen attention to detail ● Excellent communication skills; must be able to listen closely, record and promptly disseminate important operation details to members of the project team; communication will often be of a highly technical nature ● Self motivated, efficient, and dependable ● Flexible, team player; this position is very demanding, but should also be interesting and often fun ● Excellent organization skills, both as applies to personal assignments as well as team ● Impeccable honesty in all communications, and complete confidentiality about proprietary technology. If you are interested in this Operations Lead GIS position located in Mountain View, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccona.com. If you have any questions about the position, please contact Chuck Oeland at (408) 328-0777 or at chuck.oeland@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Mountain View, CA

Unparalleled care from Adecco

If you’re a job seeker, Adecco not only provides free temporary, contract and direct-hire staffing services, but we also offer more than a typical staffing agency. If you’re interested in temporary, contract or direct-hire opportunities, we can match your skills and experience to the company needs of the area’s principal employers. Apply today and learn firsthand how we can help you.

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