Milbank Call Center Jobs

If you’re someone who is organized, helpful and outgoing, call center jobs in Milbank might be right for you. Work with Adecco during your job hunt and you’ll connect with a team of recruiting and staffing experts who are invested in helping you stand out in the workplace. It doesn’t matter if you’re a new graduate, relocating or simply seeking a change, our staffing specialists can help match you with the right company, realize your potential and accomplish your career ambitions.

We know that the market for jobs in Milbank can be competitive — that’s why we regularly work with talented professionals like you, matching them with opportunities that let them put their skills to use. There is no better way to utilize your personal skills than by putting yourself on a company’s front lines and interacting with their customers.


We are always hiring for Call Center Jobs in Milbank, SD.

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Help Desk Technician - AV

An industry leader in the design and production of multimedia and technology experiences for national fitness clients, has a unique opportunity for a tech-savvy individual with a wide range of knowledge and skills in information technology, audiovisual systems, and security surveillance systems. If you meet the qualifications listed below Apply Now!

Primary Responsibilities:
- Perform Audio/Visual Hardware & CCTV System troubleshooting within a help desk environment
- Troubleshoot hardware installations in a remote support environment
- Assist customers in resolving technical problems in a timely manner
- Document issues and resolutions in help desk ticketing software
- Work extended hours, weekends as needed,when problems occur or deadlines must be met

Position Requirements:
- 2+ years experience in related field
- Excellent technical problem solving abilities
- Ability to work independently and efficiently to meet deadlines
- Ability to promptly answer support related email, phone calls and other communications
- Detail-orientation and organizational skills
- Experience with hardware and software issues
- Proficiency in Internet-related applications such as E-Mail clients and Web Browsers
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills
- Positive attitude

Hours: 9am-5pm Monday-Friday. May need to be flexible to working overtime as needed.

Pay: $17-$24 DOQdf-dc

Chanhassen, MN

Technical Support Specialist - 2nd Shift

Adecco is assisting a local client in recruiting for a Technical Support Specialist in Golden Valley. As a Technical Support Specialist you will be responsible for providing technical support resolutions as well as accurate, timely referral information to customers on the support line. If you meet the qualifications listed below please Apply Now!

Responsibilities for the Technical Support Specialist job include:

• Customer support; the ability to promptly answer support related email, phone calls and other electronic communications
• Problem solving; diagnosing and resolving technical hardware and software issues
• Applications knowledge; staying current with system information, changes and updates
• Look for ways to improve support processes by driving initiation and following through to implementation

Qualifications:

• 1+ years of IT experience
• Technical, Electrical, or Bachelor’s degree preferred
• HVAC experience preferred
• Experience troubleshooting Internet Service Provider equipment
• Wireless networking experience

2nd shift openings – 3:00pm-11:30pm
*Must work on Saturday or Sunday

Pay for this position is $17.00 - $22.00 / hour plus overtime as needed.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Representative - Customer Service job in the Minneapolis area or any related opportunities with Adecco.df-dc

Minneapolis, MN

Call Center Representative - Customer Service

Are you ready to launch a sales career with a Fortune 100 Fastest Growing Company? A local organization is expanding rapidly and is currently seeking motivated, sales-driven professionals. This is a fun, friendly and fast-paced sales call center with attractive commission and opportunity to truly grow with a company. If you meet the qualifications listed below – Apply Now!

Responsibilities for Sales Professionals:
• Answer incoming calls from members verifying their accounts
• Build genuine rapport and deliver a world-class consumer experience
• Effectively listen and persuasively build the program’s value
• Explain the features and benefits of the product in a persuasive manner to sell the products to the customers
• All calls must be handled in a professional manner, with a high level of quality, efficiency and attention to detail
• Knowledge of Microsoft Suite and using electronic databases

Successful candidate profile:
• Assertiveness and drive to make the sale
• Engaging, friendly personality
• Strong sales experience, preferably in a call center environment

Pay & Benefits:
• Agents earn $14-$15 per hour + commission!
• Bonus $600 per month for achieving 100% of your goal
• Comprehensive Benefits Package includes: 2 weeks paid vacation, Medical, Dental, Vision, 401k match and many other perks!

Schedule:
• Full time schedules range from 7:00am – 11:00pm (Monday through Saturday) and 9:00am – 6:00pm (Sunday)
• Frequent overtime is available

If you are a fit for this position apply at www.adeccousa.com and choose Office Number 5255 to be considered for these specific positions.df-dc

Minneapolis, MN

SERVICE CONTROL TECHNICIAN

Adecco is currently assisting a local client in their search to fill a Service Technician / Service Control Technician job in Grand Forks, ND. This Position does have the Potential for Temp To Perm or Direct Hire. As a Service Technician / Service Control Technician you will be responsible for Senior Level Accountant functions for our Industrial Client. Apply Now if you meet the qualifications listed below!

Responsibilities for this Service Technician / Service Control Technician job include:


• Test, calibrate verify system and peripheral devices. Testing to be performed according to all applicable standards and codes.
• Verify system functional performance to ensure proper operations according to contract requirements and shop drawings/sequence of operations, etc.
• Perform system backups, install appropriate updates and patches.
• Complete documentation of all work done, including all readings, offsets, etc. Update Customer drawings/documentation with any configuration or model changes.
• Ensure all assigned Preventive Maintenance tasks are completed in the time allotted and the month scheduled.
• and resolve Emergency Service Calls as required, in accordance with customer contract deliverables.
• Diagnose and perform repairs in a time effective manner.
• Participation in delivery of Small Service or Install jobs, including but limited to, engineering, drawings, programming, documentation, installation, management of sub-contractors, start-up, testing and customer acceptance.
• Keep abreast of changes and new developments in product and preventive maintenance techniques.
• Act as a mentor to junior technicians.
• Availability for and performance of duties outside of normal working hours as required.
• Promote, build and maintain good customer relations.
• Keep supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems.
• Supply information on adds or extras to appropriate Honeywell resource e.g. Site Primary tech, SSJ Sales Rep, FSL, etc.. Demonstrate System and provide training to customers as required.
• Participate in the preparation of job plans that cover job costs. Jobs to be completed as sold within the budgeted cost and timelines.
• Supply quotes to customers on adds and extras identified or as requested.
• Carry out hazard and risk assessments for all tasks according to Honeywell policy and regulatory requirements.
• Report near misses, incidents and other opportunities for improvement.
• Be responsible for Honeywell assets such as Tools, proprietary Software, & site database. Attend and complete training programs as required. Accurate and timely submission of all required paperwork, meet all reporting requirements.

Qualifications:

• Technical College Diploma in the appropriate field or at least 5 years of related experience.
• 3 years related experience including troubleshooting and delivery of small jobs. Valid Driver’s License with a clean driving record.

Preferred Qualifications:
• Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
• Knowledge of Honeywell or third party software and programming tools.
• Demonstrated ability to use tools and test equipment.
• Ability to acquire and demonstrate skills and product knowledge to meet the requirements of the role.
• Knowledge of HVAC systems, Control systems, Mechanical system operation and building facilities. Honeywell Installed Systems Product knowledge EBI, XL5000, CARE, ComfortPoint, PCs and general network knowledge. (For HVAC TECH).
• Knowledge of Security systems, access control, CCTV, Digital Video and controlling software. Honeywell Product knowledge of EBI/DVM, Access, CCTV, TEMALINE (FOR SECURITY TECH).
• Demonstrated organizational skills with the ability to prioritize and get things done. Basic Project Management skills.
• Basic Selling Skills.
• Proven troubleshooting and problem resolution skills.
• Strong documentation skills.
• Strong communication skills to deal with co-workers, customers and contractors. Basic understanding of fundamentals of contract principles.
• Ability to work as a member of a team.
• Ability to work under limited supervision, work is generally not reviewed in detail. Guidance is available to review work as required. Makes independent decisions. Difficult, complex or unusual matters or decisions are usually referred to more senior authority. Act as a mentor to junior technicians.
• Ability to meet the physical requirements of the position, such as lifting over 25Lbs, climbing ladders, etc. Security and other Clearances as required.
• Ability to travel throughout the service area, with occasional overnight stay


Wages will be based on experience. Please send resume and salary requirements to Wendy at wendy.thompson@adeccona.com.

Click on Apply Now to be considered for this Service Technician / Service Control Technician job in Grand Forks, ND or you can visit our website www.adeccousa.com to search for other opportunities that are currently available. Email Wendy.thompsonfeste@adeccona.com with any questions.
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Grand Forks, ND

PeopleSoft Support Analyst

A PeopleSoft Support Analyst job in Omaha, NE is available through Adecco Engineering and Technology. The chosen candidate will be part of the Application Support team, which is responsible for support, maintenance, and system testing for PeopleSoft and related HR applications. This role involves level 2/3 end-user support, system testing of ongoing production updates and maintenance items, system testing for various HR projects, and year-end support. PeopleSoft Support Analyst job responsibilities include:

*Create, maintain, and execute system test plans and test scripts.

*Work closely with developers, DBA's, and HR business partners on projects and day-to-day support questions and issues.

*Take an active role in HR projects including requirements, design, testing, and deployment.

*Manage system testing for monthly updates and maintenance

Omaha, NE

Customer Service Technician

Adecco is currently assisting a local client in their search to fill a Customer Service Technician job in Omaha, NE. This is a long term temporary opportunity. In this Customer Service Technician job you will be responsible for operating office equipment, providing excellent customer service, and logging data. Apply Now if you meet the qualifications listed below!

Responsibilities for this Customer Service Technician job include:

• Point of contact to receive, review and electronically log customer jobs
• Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
• Operate office/production equipment (printer, copier, fax, scan) Apply asset tags to office equipment and update database
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Process and distribute incoming and outgoing faxes, log for billing purposes
• Process basic forms and update information using a PC
• Collect and submit meter reads
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate high volume printers and copiers
• Estimate, schedule and track incoming production jobs
• Optimize document design for quality and reproduction

Qualifications:

• Functional knowledge of PC (keyboard functions, mouse, etc.)
• Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
• Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
• Able to demonstrate business maturity and professionalism
• Able to demonstrate ability to coach and mentor co-workers
• Experience in a Customer Service environment (minimum 1 year)
• EDUCATION: Minimum: High School Diploma or equivalent. Required: Post high school technology training or experience
• Ability to lift and move up to 50 pounds

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.


Click on Apply Now to be considered for this Customer Service Technician job in Omaha, NE or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled.df-dc

Omaha, NE

Customer Care Representative

Adecco is currently assisting the country’s largest non-profit in their search for experienced Customer Service Representatives - CSR - Call Center Representatives in Omaha, NE for a long-term temporary to hire job. Customer Service Representatives must be comfortable working in an outbound call center environment recruiting blood donors to save lives in their communities. If you meet the qualifications listed below please Apply Now!

Responsibilities for a Customer Service - Call Center Representative include:
Place a high volume of outbound calls to former and potential customers
Recruit prospective donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches, and schools
Positively impact the quality of customer service to donors and groups
Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals
Ability to work with potentially difficult customers, and work in a fast paced environment

Call Center Representative candidates must meet the following requirements for consideration:
High school diploma or GED
Computer literate
Excellent customer service and problem-solving skills
Effective verbal communication skills
Minimum one year of telemarketing, customer service or call center experience is required
Candidate must be able to sit for the majority of their shift

Flexible Shifts! Sunday- Thursday 12:00pm-8:30pm and Tuesday-Fri 8-4:30 and Saturday 8-1

Training is mandatory.

Pay for this position is $10.00 - $11.25 depending on shift. This is a temporary-to-hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other customer service representative - call center representative related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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Omaha, NE

Customer Service Representative

Interested in having a job you can feel proud of because of the positive difference you will make in the world? Adecco is currently assisting the country’s largest non-profit in their search to fill a Customer Service Representatives for a Call Center position in Omaha, NE. This is a temporary to hire opportunity that will allow you to be apart of a life saving process for thousands of people all over the world. As a Customer Service Representatives you will be responsible for working in an outbound call center environment to reach out to previous and potential donors about making a difference in their community. Apply Now if you meet the qualifications listed below!

Responsibilities for the Customer Service Representative job include:
- Placing a high volume of outbound calls to former and potential customers
- Recruiting prospective donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches, and schools
- Positively impacting the quality of customer service to donors and groups
- Coordinating reminder calls, follow-ups, logging of data, maintaining records and special projects to achieve established goals
- Ability to work with potentially difficult customers, and work in a fast paced environment

Qualifications:
- High school diploma or GED
- Computer literate
- Excellent customer service and problem-solving skills
- Effective verbal communication skills
- Minimum one year of telemarketing, customer service or call center experience is required
- Ability to sit for the majority of their shift

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this essential role as a Customer Service Representative in Omaha, NE or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Omaha, NE

Lidar Editor

Immediate opening!
Adecco is currently assisting a local client seeking Lidar Editors for a short term project (ASAP through the Summer) in Rapid City, SD. The Lidar Editor will assist a team to edit mapping and terrain data information through use of software. If you meet the qualifications, and are available immediately and through the Summer, please Apply Now!

Qualifications:

High school education or above
Detailed oriented and organized
Motivated and driven by a fast paced work environment
Proficient Windows OS experience
Technology minded
Basic understanding of terrain data, countours, and vector data
Experience in Global Mapper, TerraScan/TerraModeler, MicroStation and/or ESRI Arc GIS software preferred.df-dc

Rapid City, SD

Outbound Phone Clerk - Part Time Evenings

Adecco is seeking friendly callers for permanent part time outbound phone clerks!

Associates will be using a dialer system to cold call business prospects with the goal to schedule appointments.

Qualified candidates will possess the following skills:

? Ability to comfortably make friendly cold calls to prospects.
? Possess a high tolerance to stress and enjoy working under tight deadlines.
? Enjoy working in a fast paced, metrics-driven environment.
? Be available for an evening (4pm-7pm) and Saturday (9am-noon) schedule.df-dc

Rapid City, SD

Software Evaluator

Adecco is currently assisting a local client in their search to fill a software evaluator job in Ripon, WI. This available position is with an organization that is considered to be a thriving leader in the laundry machine industry. This is a temporary opportunity for the right person. The right candidate is a detailed orientated with good written and oral communications skills. If you would like to pursue a great opportunity and enjoy working for a well established company then Apply Now if you meet the qualifications listed below!

Responsibilities for this software evaluator job include:

• Assist with assessment of electronic controls in regards to software evaluation based on design specifications, test boxes, and machine operation.
• Interface with electronics engineer(s) in regards to communicating software non-compliance to specifications and then evaluating proposed software changes to correct problem(s) identified.
• Other duties as assigned.
Experience: Qualifications:
• Ability to take direction from different levels within the organization.
• Working knowledge of PC applications including Microsoft Office.
• Good written and oral communication skills.
• Attention to detail.
• High school diploma or equivalent.

The pay for this position is $11.00 with work hours 8:00 am-5:00 pm Monday thru Friday.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Please apply on our website www.adeccousa.com or call 1.920.748.3831.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Ripon, WI

Process Planner

Adecco Group has an immediate opening for a full time 12 month contract for a Planning Processor position in an organization that is considered to be a thriving leader in the manufacturing of construction equipment and mining equipment, customer located Wamego, KS 66547.

JOB SUMMARY:
Planning Processor be responsible for performing work to achieve corporate supply chain performance targets focused on inventory reduction, increased inventory turns and improved order-to-delivery results.

ESSENTIAL FUNCTIONS:
Leads team efforts to gather and analyze data on facility demand and demand variability for each part required for production based on daily demand buckets for 120 work days.
Leads team efforts to gather and analyzes data about supplier shipping performance and variability % for each part number (both Time and Qty).
Lead team efforts to develop material flow plans for material coming into facility for production.
Will be required to perform rough cut capacity planning (RCCP) utilizing tools and charts.

QUALIFICATIONS:
Strong understanding and previous experience using common supply chain systems, and the ability to coordinate facility efforts with large-scale IT transformations.
Must possess excellent leadership skills to effectively lead supply chain improvements.
Work with available resources, while maintaining strong people focus and fulfilling the responsibilities for leading people.

BACKGROUND/EXPERIENCE:
College or university degree related to Supply Chain, or equivalent experience, is highly desired
Previous experience as a Supply Chain Planning Engineer desired.
Experience in the development and deployment of Supply Chain processes.
A background in Supply Chain, Manufacturing / Operations, Manufacturing. Engineering, Inventory Management, Material Requirements Planning, Demand Management and/or Logistics is highly desired.
HOURS: 8:00am to 5:00pm

HOW TO APPLY:
Candidates interested in this Planning Processor position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have questions about the position please contact Angie Painter (631) 844-7362, or Angela.Painter@adeccona.com.

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the ?apply now? button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Wamego, KS

Inside Sales - Account Manager

Inside Sales – Account Manager

A client in the Green Bay Area is looking to fill an Inside Sales – Account Manager Position. This is a full-time temp to hire job opportunity. Under minimal supervision, the Sales - Account Executive will perform all sales and customer services activities with assigned clients and territories to increase gross profit margin dollars. Candidates will maintain and develop assigned accounts by use of sales calls. If you meet the qualifications below, please Apply Now!

Responsibilities for this Inside Sales – Account Manager include:

• Call prospective customers to introduce products and services with the goal of developing prospects into clients
• Increase sales of services by becoming aware of customers requirements
• Schedule calls with clients that correspond with the clients calendar
• Forecast anticipated sales for Branch and Area management planning
• Work with Adecco personnel and clients to resolve billing and service issues
• Maintain records of all client sales activities and follow-up requirements
• Assist in the development and maintenance of name awareness through advertising and public relations activities, such as; direct mail and promotional programs.
• Provide first line support and backup in office supervisor’s absence

Qualifications:

• Bachelor's Degree in a business related discipline
• Minimum of 1 year inside sales experience or the equivalent highly preferred
• General knowledge of marketing and sales techniques,
• Effective organizational and oral/written communication skills

Apply Now if you are interested in this Inside Sales – Account Manager job in Green Bay, WI.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Green Bay, WI

Inbound Sales Rep

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!
.df-dc

Chillicothe, IL

Inbound Sales Representative

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Inbound Sales Representative

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 2 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Support Analyst

A Support Analyst position, in Peoria IL 61605, is now open through Adecco Group for a national client. This is a 12 month contract position.

Responsibilities may include, but are not limited to:

*Responsible for assisting in the creation and support of IT Solutions that enable our clients success.

*Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions.

*Participating in integrated testing and user acceptance of application or infrastructure components. Working with vendors on the integration of purchased application(s) and/or infrastructure.

*Designing and implementing processes, or process improvements, to aid in development and support.

*Primary role of the successful candidate will be as an application installation and support analyst for Technical Information authoring systems ACM/NCR (Advanced Content Management/Non-CAT released).

*These applications are primarily based on Windchill Service Information Manager and Windchill Service Parts software developed by an outside supplier.

*Candidate will be part of a team responsible for support and development of custom code, integrations and configuration of third party software used for authoring and illustrations.

*Participation in implementation efforts for Windchill SIM/SP platform - includes Windchill installation, upgrades, applying patches, rehosting

*Supporting Windchill based environments for development and post go-live usage

*Monitoring Windchill based environments for availability and performance

*Collaboration with internal team members and outside supplier(s) on support and development projects

*Testing to ensure quality of functionality before deployment to production

*Level 2 application support - includes participation in Off-shift support rotation as part of a team of support analysts



Required Qualifications:

*5+ years of PTC Windchill software installation experience

*Must have strong team work skills in order to work with a diverse team of analysts and software suppliers

*Must have Strong technical skills, and ability to learn new applications quickly

*Must have good communication skills in order to successfully liaison with process partners and with software providers

*Experience with the following technologies is required Linux, Tomcat and Oracle Database

*Windows and Linux scripting



Desirable Qualifications:

*Experience in support or development projects related to PTC Windchill and Arbortext

*Understanding of Windchill out of the box capability, and configurations

*Understanding of Windchill data and object model

*Support/develop Integrations using InfoEngine

*Support/develop Custom UI development (preferably using Google Web Toolkit)

*Support/develop Batch Java code /GWT/GXT, XML, C, C

*Support/configure Publish Engine\Support/develop XSLT/stylesheets, ACLs for Arbortext Editor

*Experience with developing Cognos reports

*System Monitor (using Dynatrace)



Education:

*A 4-year college or university degree




HOW TO APPLY:
Candidates interested in this position (Support Analyst in Peoria IL) should apply immediately. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Jeannine Colin by email at Jeannine.colin@adeccona.com or 631-844-2813.

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled


Jeannine Colin
Recruiter - Engineering and Technology
Centralized Delivery Solutions
Adecco Staffing
Office: 631-844-2813
Cell: 314-603-3341

Email: Jeannine.Colin@adeccona.com
Visit us at www.adeccousa.com

Proud Sponsor of Team USAdf-dc

Peoria, IL

Systems Administrator

Adecco Group has an immediate opening for a full time 1 year contract for a Systems Administrator position in an organization that is considered to be a thriving leader in the National Mechanical/Heavy Engineering industry for a customer located in Peoria, IL 61629.

JOB SUMMARY:
System Administrator for the Taleo Recruiting and Performance modules. Develop and provide worldwide functional customer support, problem identification and resolution for IT solutions and to develop business transformation processes.

ESSENTIAL FUNCTIONS:

*Gathering, documenting and maintaining business procedures and guidelines related to the IT support of recruiting, performance management, career planning, succession management, and onboarding.

*Providing resolution of global data issues and the coordination of global data corrections. Partnering with Global IT and the process owners to be the primary source for business units regarding systems data issues, processes and data accuracy

*Defining documentation, procedures and training guidelines for business unit personnel to be fully effective in both existing and future systems and applications.

* Providing configuration options for new and current system solution releases.

* Providing support in developing systems strategy, consulting, gathering requirements, creating and presenting system change requests, development, testing and training.

*Conducting and approving testing as required by new content releases or deployments.


QUALIFICATIONS:

*Fully knowledgeable of related infrastructure components and/or operating environment.

*Strong ability to troubleshoot issues and make system changes as needed to resolve issue.

*Strong knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.

*Proficiency in a computer software application or programming language:


*JavaScript/ JSP,

*SQL.

*DB2.

*IMS.

*.Net,

*C/ C++/ C#/ C/ITK (Teamcenter),

*Sterling Integrator,

*HTML/ Web Content Management/ CSS, Cobol/ JCL.



HOURS
Full Time - 8:00am to 5:00 pm

HOW TO APPLY:
Candidates interested in this System Administrator position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the ?apply now? button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Peoria, IL

Marketing / Supply Chain Dealer Analytics

Adecco?s Engineering and Technology Service Delivery Center is assisting one of our high profile clients who is considered to be a top, Worldwide leader in their field, in filing an IT Technical Consultant (Marketing Supply Chain Dealer Analyst) , positionPeoria, IL.

IT Technical Consultant (Marketing & Supply Chain Dealer Analyst)


Must be eligible to work for any employer in the U.S. without sponsorship or corp to corp arrangements



Start Date: 8/31/15
Duration: 0-12 month(s)
End Date: 8/30/16
Location: UsPeoriaIL61629
Hours: 8:00am to 5:00pm
Pay Rate: $58.00 per hour/W2 only


Job Duties/Responsibilities may include, but are not limited to:

Our Client has an exciting opportunity for an Analytics Solution Lead to drive the first deployments of Customer Analytics to Client?s Dealers. In this position, you will be the bridge between Customer Analytics process development and Information Technology/Business Intelligence solution development teams. You will interact with all Commercial Divisions within Client?s organization as well as with Client?s Dealers worldwide. You will apply the most advanced process and technology to guide solution design to ensure it fulfills business requirements and drives profit for Client and its Dealers. As a member of the Customer Analytics Leadership Team you will have the opportunity to demonstrate entrepreneurial skills in building out a new Customer Analytics business, developing go-to-market strategies, business plans, and profitability targets, while working in an innovative, fail-fast culture.

* Collaborate with process partner organizations to have an in-depth understanding of marketing/sales operations within Client?s organization and benchmarked to related corporate and/or industry standards.
* Review and provide counsel for all major business case analysis efforts and multi-generational product planning within a process.
* Formalize and maintain a strategic three year Analytic Services roadmap
* Internalize the strategic direction of our Customer, design business processes that support requirements, enable the strategic direction and complement other business process designs.
* Based on recognized expertise, is an active participant and can provide project leadership to Dealers, Distribution Services Divisions, senior management, customers and project teams on the most complex aspect of process development, system integration, and development methods.
* Design high-level test plans within a process optimizing quality and test velocity. Champion User Acceptance sign-off for test cycles of major releases.
* Work with process partners and program leaders to develop implementation plans that minimize the operational and cost impact of system or process changes.
* Confront complex issues or problems that require careful analysis and diagnosis.
* Set priorities and establish a work plan in order to complete broadly defined assignments and achieve desired results.
* Manage the completion of own work assignments and coordinate work with 5 - 10 others.
* Based on past experiences and knowledge, work with minimal management input and review of end results.
* Moderate travel required (10% - 25% of working time).

Required Qualifications:

* Deep knowledge of business process and enabling technology.
* Strong analytical skills.
* Understanding of the Client?s organization.
* A college or university degree or equivalent experience.
* 10 to 15 years of progressively responsible job-related experience.
* Good human relation skills to develop a cooperative work relationship with others inside and outside the department.
* Strong business acumen.
* An entrepreneurial spirit

Desired Qualifications:

* Able to build strong relationships with various stakeholders.
* Excellent communication skills
* Experience implementing Analytic Solutions


HOW TO APPLY:

Candidates interested in this IT Technical Consultant (Marketing & Supply Chain Dealer Analyst) position in Peoria, IL should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position, Melody Meyer at melody.meyer@adeccona.com; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Peoria, IL

Call Center Representative

Call Center Representative

Adecco is assisting a local client in recruiting for a current Call Center Representative job in Chicago, IL. This is a seasonal opportunity. As a Call Center Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. You will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center Representative job include:

Place a high volume of outbound calls with varying degrees of questions or concerns
Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
Achieve productivity standards and goals set by the company while maintaining high level of customer service
Refer unresolved customer issues to designated call center department or supervisor for further investigation

Qualifications:

Opera aficionado is a plus!
Candidate must be able to sit for the majority of their shift
Excellent verbal and written communication skills
Computer literate - Proficient with Email and Microsoft Word
Able to work in a team environment

We have openings now!

Pay for this position is $10.00/hr plus overtime as needed. This is a seasonal opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Representative job in Chicago, IL or any related opportunities with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Chicago, IL

IT Support Representative

Adecco is currently assisting a client seeking experienced Technical Support Representatives for a long-term project. As an IT Support Representative, you will provide technical support to users by researching and answering questions; troubleshooting problems, and maintaining workstation and LAN performance. If you meet the below qualifications, apply today!


Technical Support Representative Entry Level Job Duties:
•Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
•Improves client references by writing and maintaining documentation.
•Participates in development of client training programs by identifying learning issues; recommending instructional language.
•Accommodates client disabilities by recommending devices and techniques.
•Avoids legal challenges by monitoring compliance with service agreements.
•Improves system performance by identifying problems; recommending changes.
•Updates job knowledge by participating in educational opportunities; maintaining personal networks.
•Accomplishes information systems and organization mission by completing related results as needed.

Qualifications:
-Problem Solving skills
-Knowledge of LAN, Operating Systems, and UNIX System Administration
-Excellent Verbal Communication skills
-Help Desk Experience
-Comfortable speaking with people over the phone
-Customer Service Experience

Technical Support candidates must meet the following requirements for consideration:

High School or College Education
1-3 years of Technical Support Experience or Education

Pay for this position is $13.00/hr. This is a long term temporary assignment. Very flexible working hours.

Adecco provides one of the most comprehensive package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on "Apply Now" to be considered for this position or any other Technical Support opportunities with Adecco.df-dc

Casper, WY

Infrastructure Support

Adecco is currently assisting a local client in their search to fill a Infrastructure Support job in Merrillville. This is a Direct Hire Opportunity. As PC Support you will be responsible for the following listed below.

Apply Now if you meet the qualifications!

Responsibilities for this job include:

•Knowledge of Networking (Routers, switches, virtual servers, and other package software (Exchange, Win Server, Great Plaines)
•PC Support
•Printer Support
•Email and Phone Systems Support
Looking for a junior level individual that wants to learn quickly and hands on!!!

Click on Apply Now to be considered for this opportunity in Merrillville or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Merrillville, IN

Energetic Sales Representatives - Fort Collins

Adecco is currently assisting a fantastic and fun Fort Collins company as they are hiring on multiple Energetic Sales Reps. These available positions are direct hire opportunities working for a dynamic, high-energy driven enviornment with career advancement and paid training. Representatives work independently while enjoying the support of an encouraing team and knowledgeable leaders. As a Sales Representative you will be representing major, world-renowned brands! If you would like to pursue an exciting opportunity and would enjoy working in a fun and employee focused environment, then Apply Today!

These positions do require you to work one weekend day each week and also offers a multude of fun employee perks and benefits!df-dc

Fort Collins, CO

Customer Service Representatives

Adecco is currently assisting a fantastic and fun Fort Collins company as they are hiring on multiple Energetic Sales Reps. These available positions are direct hire opportunities working for a dynamic, high-energy driven enviornment with career advancement and paid training. Representatives work independently while enjoying the support of an encouraing team and knowledgeable leaders. As a Sales Representative you will be representing major, world-renowned brands! If you would like to pursue an exciting opportunity and would enjoy working in a fun and employee focused environment, then Apply Today!

These positions do require you to work one weekend day each week and also offers a multude of fun employee perks and benefits!df-dc

Fort Collins, CO

Call Center Representatives - All Incoming Calls!

Adecco is currently assisting a fantastic and fun Fort Collins company as they are hiring on multiple Energetic Sales Reps. These available positions are direct hire opportunities working for a dynamic, high-energy driven enviornment with career advancement and paid training. Representatives work independently while enjoying the support of an encouraing team and knowledgeable leaders. As a Sales Representative you will be representing major, world-renowned brands! If you would like to pursue an exciting opportunity and would enjoy working in a fun and employee focused environment, then Apply Today!

These positions do require you to work one weekend day each week and also offers a multude of fun employee perks and benefits!df-dc

Fort Collins, CO

Customer Service Representatives

Adecco is currently assisting a fantastic and fun Fort Collins company as they are hiring on multiple Energetic Sales Reps. These available positions are direct hire opportunities working for a dynamic, high-energy driven environment with career advancement and paid training. Representatives work independently while enjoying the support of an encouraging team and knowledgeable leaders. As a Sales Representative you will be representing major, world-renowned brands! If you would like to pursue an exciting opportunity and would enjoy working in a fun and employee focused environment, then Apply Today!

These positions do require you to work one weekend day each week and also offers a multitude of fun employee perks and benefits!

This company supports an amazing work/life balance! 80% of all promotions come from within! this company is big on community involvement and has many, many clubs to support this!

Pay is between $9.25-$14.00/hr.

Call Today - 970-204-4801df-dc

Fort Collins, CO

Customer Service Representatives

Adecco is currently assisting a fantastic and fun Fort Collins company as they are hiring on multiple Energetic Sales Reps. These available positions are direct hire opportunities working for a dynamic, high-energy driven environment with career advancement and paid training. Representatives work independently while enjoying the support of an encouraging team and knowledgeable leaders. As a Sales Representative you will be representing major, world-renowned brands! If you would like to pursue an exciting opportunity and would enjoy working in a fun and employee focused environment, then Apply Today!

These positions do require you to work one weekend day each week and also offers a multitude of fun employee perks and benefits!

This company supports an amazing work/life balance! 80% of all promotions come from within! this company is big on community involvement and has many, many clubs to support this!

Pay is between $9.25-$14.00/hr.

Call Today - 970-204-4801df-dc

Fort Collins, CO

Telemarketing Call Center Representative - Sales

Adecco is assisting a local client in recruiting for a current Telemarketing Call Center Representative - Sales job in Grandville, MI. This is for a temporary opportunity. As a Telemarketing Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. You will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Telemarketing Call Center Representative - Sales job include:

• Place a high volume of outbound calls for political fundraising activities
• Keep record of customer interactions, record details of inquiries, complete research, as well as data entry
• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieve fundraising goals set by the company while maintaining high level of customer service

Qualifications:

• High School Diploma or equivalent
• 1-3 years of telemarking/sales/fundraising activity experience required
• Candidate must be able to sit for the majority of their shift
• Excellent verbal and written communication skills
• Computer literate - Proficient with Email and Microsoft Word
• Able to work in a team environment
• Flexible to work 1st and 2nd shift hours and weekend availability required

Pay for this position is $10.00/hr plus overtime as needed. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.

Click on Apply Now to be considered for this Telemarketing Call Center Representative - Sales job in Grandville, MI or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Grandville, MI

Help Desk 2

A Help Desk Coordinator, Contract position in Westminster, Colorado is available courtesy of Adecco Engineering and Technical. The position is expected to last approximately 2 months and the pay rate is $15/hr.


Responsible for interfacing with internal customers and providing tier 1 technical and administrative support. Position will include non-standard 8-hour shifts and may include some weekends and holidays. Some work-from-home is possible with Manager approval after an initial training period, especially for weekend and off-hours.
General description: Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC?s, applications software and basic information systems communications.
Education: High school diploma, vocational training or equivalent
Experience: 1+ years? experience in troubleshooting PCs and/or 1+ years customer service.
Knowledge/Skills: Some knowledge of a wide variety of software, hardware and PC operating systems.



If you are interested in the position apply as soon as possible. Or you may contact Laurie Czechowski at 631-844-7620 or laurie.czechowski@adeccona.comdf-dc

Westminster, CO

Technologist

A Technologist job in Grand Rapids, MI is available courtesy of Adecco Engineering and Technology. The primary focus will be to support the Tier 1 support team to resolve technical issues both software and IT (hardware, network) related along with either software development and/or software testing. This individual will also use their strong technical and troubleshooting skills to take a technical problem, determine cause and effect from various input sources and personal discovery and work with a broader team to resolve the issue. Strong technical skills are required. Technologist job responsibilities include: • Strong technical and troubleshooting skills to determine cause and effect • Support Tier 1 support team to resolve technical issues (software and hardware) • Work directly with customers • Tier II software support QUALIFICATIONS: • Strong technical, interpersonal and troubleshooting skills • Excellent communication skills - both written and phone • Software development or testing experience • Experience with and knowledge of RFID technologies (preferred) If you are interested in this Technologist job in Grand Rapids, MI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Andrea Gomez at andrea.gomez@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Grand Rapids, MI

Outbound Sales Representative

Adecco is currently assisting a local telecommunication client in their search for Outbound Sales Representatives in the West Denver Metro area. We are looking for outgoing, ambitious individuals with GREAT communication skills!! We want candidates that are able to achieve or exceed individual and team objectives. Immediate need! If you meet the qualifications, Apply Now!

Benefits:
TEMP TO HIRE
FUN FAST PACED ENVIRONMENT WITH FLEXIBLE SCHEDULE
HOURLY PAY PLUS INCENTIVE IN ADDITON TO ON THE SPOT REWARDS AND PRIZES
PLEASE ASK ABOUT THE REFERRAL BONUS

Primary Responsibilities:
• Make outbound customer calls to discuss new products and upsale items
• Ability to communicate effectively over the telephone
• Be familiar with products and able to generally describe them
• Demonstrate ability to multi-task
• Use data entry skills to accurately enter information into database.

Qualifications:
• Must have a HS Diploma or equivalent
• Professional, interpersonal and tele-marketing skills
• Accurate, organized, detail-oriented, and self-discipline, team oriented
• Basic computer knowledge and data entry skills
• Previous telemarketing or outbound call center experience preferred

Adecco is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Click on Apply Now to be considered for this OUTBOUND SALES REPRESENTATIVE position in West Denver/Wheatridge, CO or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
df-dc

Denver, CO

Front Line Supervisor

Adecco is currently assisting a local client in their search for a Front Line Supervisor in Wheat ridge, CO. The primary function of the Front Line Supervisor is to ensure that the service delivered to customers is of the highest quality. The candidate will be supervising and monitoring daily performance of Telemarketing Sales Representatives. If you meet the qualifications listed below, please Apply Now!

Pay: $14.00/hr
Schedule: M-F, 12:30-9pm

Duties and Responsibilities:
¿ Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
¿ Implement company policies, procedures, and service standards in conjunction with management
¿ Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
¿ Train or instruct employees in job duties or company polices or arrange for training to be provided
¿ Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance

Qualifications:
¿ Demonstrated experience in coaching, developing, hiring, interviewing and firing of employees
¿ Creating thinking on how to motivate employees using both monetary and non-monetary means
¿ Ability to create a positive sales cultures through rewards and recognition
¿ High school diploma or equivalent
¿ Prior supervisory experience is preferreddf-dc

Wheat Ridge, CO

Entry Level Help Desk

An Entry Level Help Desk job in Tulsa,OK is available courtesy of Adecco Engineering and Technology. We are seeking eager minded individuals who have a passion for learning IT, a trainable attitude, and excellent communication skills. In this role you will be able to learn a wide range of applications and systems. You will be responsible for giving clear and professional call resolution to IT customers nationwide. The salary range for this position will be $12.59 per hour. The Entry Level Help Desk job responsibilities include: - Provide front-line technical support to company business units, service lines, and physical locations. - Troubleshoot hardware and software issues for PCs, printers, and attached peripherals. - Deliver professional call resolution. - Log calls in tracking database. - Escalate calls to next level when needed. - Update customers on status calls. Qualifications - Associates Degree in IT is preferred, but not required. - At least one year in a technical support role. - Experience with technical call resolution including: password resets, connection issues, hardware/software troubleshooting, and printer issues. - Sufficient knowledge of Microsoft Windows 2000 / XP /Vista operating systems/ Windows 7, including a detailed understanding of networking components. 0.- Excellent communication skills. - Professional attitude. - Excellent typing skills, at least 30 WPM. - Passion for learning and making a career in the IT industry. - Punctual attendance. - Must be shift flexible, including nights and weekends if necessary. - Must be able to pass a criminal background check. If you are interested in this contract Entry Level Help Desk job in Tulsa, OK then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Ande Tarantino at (678) 288-0650 ext 7821222 or Ande.tarantino@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Tulsa, OK

IT Service Support Specialist

Adecco is currently assisting a local client in their search to fill an IT Service Support Specialist job in Bloomington, IN! This is a temporary opportunity. As an IT Service Support Specialist you will be responsible for providing maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations Apply Now if you meet the qualifications listed below!

Responsibilities for this IT Service Support Specialist job include:

• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Perform printer maintenance and place service calls
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with on boarding of new users
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any
• additional specialized equipment
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required
• Duties may be added to

Qualifications:

• High school diploma or equivalent

Preferred Requirements:
• Bachelor’s Degree in Information Systems, Business, Communications or related field
• 2 years of relevant technical experience


Additional information : Work hours will be Monday through Friday, 7 a.m. to 3 p.m.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this IT Service Support Specialist job in Bloomington, IN or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

df-dc

Bloomington, IN

Technical Support Openings - Apply Now!

As an Technical Support Sr. Associate you will be responsible for providing tier 1 diagnostic technical support of servers, storage, networking switches, and routers. This is for computers, not cell phones. You must have recent IT experience. You will triage newly reported problems and assign the proper severity. You will use system and customer information to determine the correct department to route the customer to if their issue is out of your scope of responsibilities. These are 10 month contracts with the potential to go permanent.

Requirements:

Proficient typing skills (30+ words per minute)
Basic knowledge of Dell's product line, current industry products and technologies
Competent writing skills
Competent interpersonal skills
Excellent Customer Service skills
Excellent Communication skills
Ability to Multi-task
Dependable attendance is a requirement of the job

Preference:
A+ or Server+ Certification
Call center experience

Starting pay $ 17.00. training will be 6 weeks long and all candidates must be able to attend EVERY DAY of training.
Must be open for any shift and weekend work once training is completed and be able to pass background and drug screens.df-dc

Oklahoma City, OK

Technical Support (IT) Immediate Openings APPLY NOW!

As an Technical Support Sr. Associate you will be responsible for providing tier 1 diagnostic technical support of servers, storage, networking switches, and routers. This is for computers, not cell phones. You must have recent IT experience. You will triage newly reported problems and assign the proper severity. You will use system and customer information to determine the correct department to route the customer to if their issue is out of your scope of responsibilities. These are 9 month contracts with the potential to go permanent.

Requirements:

Proficient typing skills (30+ words per minute)
Basic knowledge of Dell's product line, current industry products and technologies
Competent writing skills
Competent interpersonal skills
Excellent Customer Service skills
Excellent Communication skills
Ability to Multi-task
Dependable attendance is a requirement of the job

Preference:
A+ or Server+ Certification
Call center experience

This will start in late October. All will need to start that day.

Starting pay $ 17.00. training will be 5 weeks long and all folks must be able to attend EVERY DAY of training.
Must be open for 1st or 2nd shift and be able to pass background and drug screens.df-dc

Oklahoma City, OK

Inside Product Specialist - Inbound Call Center

Adecco is currently assisting a local client with their search for an Inside Product Specialist - Call Center in SW Oklahoma City. This available position is with an organization that is considered to be a thriving leader in the Technology industry. If you meet the qualifications below please APPLY NOW!

Inside Product Specialist
Responsible for selling a defined set of products and services.
Provides technical advice to the inside sales sales process.
Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail)
Provides product specific expertise.
May own account sets and/ or be called into accounts as opportunities are identified.
Acts as a technical resource to support the sales organization to meet and/or exceed their objectives.
Identifies customer needs/ requirements, and recommends the appropriate products and solutions.
Provides pre-sales technical support during the sales process
Remains up-to-date on new product, technology, and services offerings.
Stays current on industry and vertical solutions as well.
Assists in the on-going technical education and development of the broader team.
Promotes and positions key strategic product and service offerings.
Learns the full range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
Explains technical, industry, and market facts to position Company as a competitive solution.
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Understands the administrative and operational requirements of the job.
Demonstrates good judgment in analyzing information to make routine decisions.
Receives general direction and work activities may be completed without pre-established procedures.
Work guided by sales team requirements or department objectives.
Establishes own priorities within general guidelines.
Coordinates resources and activities as needed to achieve deadlines and results.
Finds ways to improve efficiency, quality and service of ongoing work.
May provide direction/coaching to less experienced team members.
Capable to begin developing world class sales skills by consistently

Achieving strong attainment results and demonstrating strategic planning and thought throughout execution of responsibilities.
Builds knowledge on account team about Company products and services to include keeping them up to speed on new products/service and how that team’s customers can benefit from them.
2-4 years of relevant sales experience
Customer interacting.
Overtime as required.
High school diploma or equivalent required. Associates degree, technical
College or some college course work preferred.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
df-dc

Oklahoma City, OK

Production Coordinator

Adecco is currently recruiting for a Production Operator position. Must have excellent Excel skills, and experience in a manufacturing environment would be helpful.

Create / modify report format for production report.
Analyzing output/yield trend and report to plant manager / Operation manager
Reporting operation summary daily, weekly and monthly.
Managing all document with latest version and share with operators.
Checking inventory for consuming parts and ordering through QAD.
Analyzing production output number and reporting to plant manager.df-dc

Livonia, MI

Network / Desktop Systems Specialist 2

Adecco is looking for a Contract, Network / Desktop Systems Specialist for a large client located in Livonia, MI. This contract is expected to last approximately 8 months. See job description and requirements below. If interested, apply immediately!

Network / Desktop Systems Specialist
Livonia, MI

Provides technical support to internal or external networked/ desktop systems. Installs, configures, and troubleshoots workstations, and servers in a heterogeneous environment. Maintains password security, data integrity, and file system security. Communicates highly technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades.

Requires in-depth technical support experience and external customer support/service skills
-Must have experience supporting H/W, network, OS (MS Windows 7, Server 2008), Unix will be a plus
-Call center experience is preferred. Must have experience supporting external customers.
-Work schedule: Mon to Fri, 8:30-5pm. Eventually, it will involve on-call support over weekend/evenings.
-This team supports products related to prescription tracking system, point-of-sale etc.

At least 1 year experience with call center environment required supporting external customers.
Hardware, Server, Workstations and peripherals experience (Windows XP, Server2003 environment) required
Strong communication skills required
Installing, configuring and troubleshooting networks and hardware required

Education: 4-year degree or equivalent experience Experience: 2+ years? experience in desktop and networked systems support Knowledge/Skills: Working knowledge of procedures, utilities and program scripts, and good written and verbal communication skills

Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career.df-dc

Livonia, MI

Network / Desktop Systems Specialist 3

Adecco, a division of the world leader in the recruitment of engineering and technical professionals is currently recruiting for a Contract to Hire, Network / Desktop Systems Specialist in Livonia, MI...

Provides technical support to internal or external networked/ desktop systems. Installs, configures, and troubleshoots workstations, and servers in a heterogeneous environment. Maintains password security, data integrity, and file system security. Communicates highly technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades.

-Requires in-depth technical support experience and external customer support/service skills
-Must have experience supporting H/W, network, OS (MS Windows 7, Server 2008), Unix will be a plus
-Call center experience is preferred. Must have experience supporting external customers.
-Work schedule: Mon to Fri, 8:30-5pm. Eventually, it will involve on-call support over weekend/evenings.
-This team supports products related to prescription tracking system, point-of-sale etc.

At least 1 year experience with call center environment required supporting external customers.
Hardware, Server, Workstations and peripherals experience (Windows XP, Server2003 environment) required
Strong communication skills required
Installing, configuring and troubleshooting networks and hardware required

Additional Knowledge & Skills
Windows 7, Windows Server 2008, SQL Server 2008 knowledge preferred
Unix Administration experience a plus
Experience with Terminal Services and SQL Database preferred
Business and technical writing experience a plus
The candidate must report to the office in Livonia and should be local to that area

Education: 4-year degree or equivalent experience
Experience: 4+ years experience in desktop and networked systems support Knowledge/Skills: Detailed knowledge of procedures, utilities and program scripts, and excellent written and verbal communication skills


-Must be legally able to work in the US with no sponsorship. (This is a W2 position)



HOW TO APPLY:
Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Laurie Czechowski by email at laurie.czechowski@adeccona.com .


The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.



?Equal Opportunity Employer Minorities/Women/Veterans/Disabled?df-dc

Livonia, MI

Help Desk Coordinator 1

Adecco's Engineering and Technical Service Delivery Center is assisting one of our high profile client?s in staffing an Help Desk Coordinator 1 (Requires Desktop Support Experience and Hardware/Networking Knowledge) position in Livonia, MI. DO NOT DELAY!! APPLY NOW! If you meet the qualifications below!

Must be eligible to work for any employer in the U.S. without sponsorship or corp to corp arrangements

Will consider entry level candidates with a Technical Education and certificates

Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC?s, applications software and basic information systems communications.

Education: High school diploma, vocational training or equivalent Experience: Entry level experience Knowledge/Skills: May have knowledge of a wide variety of software, hardware and PC operating systems is preferred.

Must be trained in POS (Point of Sales) or UNIX
Must have technical background
Historically, candidates who have Active Directory have not been successful in this position.


HOW TO APPLY:

Candidates interested in this position for a Help Desk Coordinator 1 position in Livonia, MI, should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Livonia, MI

Help Desk Coordinator 2

Adecco is looking for a Contract, Help Desk Coordinator 2 for a large client located in Livonia, MI. This contract is expected to last approximately 5 months. See job description and requirements below. If interested, apply immediately!

Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC?s, applications software and basic information systems communications.

Education: High school diploma, vocational training or equivalent
Experience: 1+ years experience in troubleshooting PCs Knowledge/Skills: Some knowledge of a wide variety of software, hardware and PC operating systems.


-Looking for at least 1 year of recent IT technical support experience.
-Windows Server experience (2003/2008/2012)
-General networking knowledge (routers, switches, VPN, connectivity)
-Must have customer support background (external client facing). Helpdesk experience is good to have. Prior background with healthcare/pharmacy will be a plus (not must have)


HOW TO APPLY:
Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Laurie Czechowski by email at laurie.czechowski@adeccona.com


Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career.df-dc

Livonia, MI

Litigation Support Help Desk Representative-Legal

Day-to-day customer contact with legal personnel (attorneys, paralegals) within the account. Contributes directly to achievement of customer satisfaction. Provide support to all litigation documentation production support to the client and Managed Services personnel. Maintain the utmost flexibility within job scope. Provide a liaison between Customer’s legal staff and Account Associates to ensure complete understanding of litigation project requirements. Actively assist Account Operation’s Managers to resolve day to day litigation document production in a variety of mediums (hardcopy, digital, blowbacks, and/or scanned documents). Establish working relationships with Xerox groups and customer’s Legal department to provide 100% customer satisfaction. Manage the implementation and integration of low to mid-level complexity projects. Work on complex projects under guidance of Customer’s legal staff and Account Associates to ensure complete understanding of litigation project requirements. Mentor on-site Account Associates. Transfer knowledge regarding special requirements for large corporate litigation document management services support .Transfer skills to the Account Associate that will enable them to perform standard, frequently occurring tasks related to the production of litigation documents, per the customer requirements Work on complex projects under guidance of a subject matter expert. Able to demonstrate working knowledge of Office and/or Production products/systems (including Xerox and Third Focal liaison with the customer (single point of contact). Able to demonstrate broad litigation documentation knowledge: organization and production of large and multiple projects. Able to demonstrate ability to manage multiple, large projects simultaneously. Able to demonstrate a strong initiative to work successfully with different organizations within Xerox and the various Third Party partners. Able to demonstrate ability to interface and communicate effectively with internal and external contacts. Able to demonstrate ability to manage many details and projects with minimal guidance. Able to demonstrate ability to develop the skills required by new technologies (Xerox and Third Party) introduced to the client’s site. Able to demonstrate ability to develop the capacity to progress through coaching and self-initiated training. Able to demonstrate cross-functional team participation and leadership. Able to demonstrate ability to manage the implementation and integration of low to mid-level complexity projectsdf-dc

Detroit, MI

Room Rental Sales Specialists

Title: Call Center Representative - Customer Service

Adecco is assisting a local client in recruiting for a current Room Rental Sales Specialists job in Fairborn, OH This is for a temp to hire opportunity. As a Room Rental Sales Specialists you will spend a lot of time on the phones (60% of sales will come thru inquiries and 40% will come from cold calls). You will make outbound calls to potential renters and reply to inquiries about products and services. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center Representative - Customer Service job include:

• Very busy environment spending most of your time receiving or making calls with varying degrees of questions or concerns
• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieve productivity standards and goals set by the company while maintaining high level of customer service

Qualifications:

• High School Diploma or GED
• 1 year of customer service and sales experience
• Candidate must be able to sit for the majority of their shift
• Must be aggressive in sales
• Excellent verbal and written communication skills
• Computer literate - Proficient with Email and Microsoft Word
• Able to work in a team environment


We have openings on 1st shift Monday – Friday from 8am – 5pm

Pay for this position is about $15/hr plus overtime as needed. Pay is dependant upon experience. This is a temp to hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Room Rental Sales Specialists job in Fairborn, OH or any related opportunities with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Fairborn, OH

TELEMARKETER

Adecco is currently recruting for a TELEMARKETING REPRESENTATIVE for a local insurance company in Miamisbur.

Job Description:

- Makes and receives phone calls with the intent of promoting or selling company products or services.
- May provide a basic level of customer support but refers more complex problems to other staff members.
- Prefer previous experience in sales, insurance or call center experience.
-Prefer Bachelor's degree in area of specialty or two years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.

If you have telemarketing experience and interested in this opportunity, please go to www.adeccousa.com and click on "apply now" to submit your application and resume. Please feel free to contact our office at 937.432.9679 to review your application.

Adecco is an equal opportunity employer.df-dc

Dayton, OH

NETWORK TECH

A contract Network Tech job in Sandusky, OH is available through Adecco Engineering and Technical. You must have a wide range of Networking Support experience for this position. You will be supporting various projects throughout the plant. QUALIFICATIONS:

*TCP/IP Networks, LAN/WAN, MS Office, Windows

*Help Desk, Troubleshooting, imaging, anti-virus, etc

*Degrees and Certifications are a plus, A+ preferred

If you are interested in this Network Tech job in Sandusky, OH then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Danielle Wehner at danielle.wehner@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Sandusky, OH

Help Desk Analyst

A Help Desk Analyst job in Louisville KY is available courtesy of Adecco Engineering and Technical on a contract-to-hire. To be eligible for this position you must have either Technical Degree or Help Desk experience in call center environment or strong technical training. In this position you will be troubleshooting technical issues from the end users. Additionally you'll be gathering the proper information and escalating advanced issues to proper contact point. Help Desk Analyst job responsibilities include: - Troubleshooting technical issues from the end users - Gathering the proper information and escalating advanced issues to proper contact point - Coaching end users on why the issue is occurring and any preventative measures they can take in the future QUALIFICATIONS: - Must have either Technical Degree or Help Desk experience in call center environment or strong technical training - Strong technical aptitude of hardware and networking issues - Working knowledge of software applications and problem resolution - Excellent customer service skills - Remedy Ticketing (or similar) experience is preferred - A+ Certification is highly desired - Ability to work variable shifts If you are interested in this Help Desk Analyst job opportunity in Louisville KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Alyssa Yegge at 502-715-4430 or Alyssa.Yegge@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

OH/TECHNICAL SUPPORT SPECIALIST/4722425

• Responsible for providing technical support in a timely, consistent, and courteous manner to all customers in the operation of their computer systems for approved applications.
• Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
• Diagnosing/resolving problems through both questioning techniques and through the use of “remote diagnostics.”
• Interprets error messages from system software or application programs; initiates required actions.
• Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
• Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
• Coordinating the installation of new software releases from the Beta Test phase through implementation.df-dc

Mason, OH

Sales Representative

Our Successful and Growing Automotive Parts client is looking for 3 motivated professionals to be directly hired as sales representatives. These candidates will build sales relationships between the customer and their large network of Company Owned Stores.

Description:
These candidates will be responsible for generating sales with new and existing clients.

Check inventory Levels that stock product lines

Make appointments and present professionally product lines to new and existing clients

Maintaining current Relationships with Clients.

This position would start between 37k and 42k per year.

Benefits include Medical, Dental, 401-k, Holidays and PTO, Company Car, Iphone and Scholarships Plandf-dc

Cincinnati, OH

Help Desk Analyst

A Help Desk Analyst job in Cincinnati, OH is available courtesy of Adecco Engineering and Technology. To be considered for this job, you must have a minimum three years of experience in a technical support role. As the Help Desk Analyst, you will be responsible for providing Tier II technical support of business processes related to purchasing and R2P. This position is an indefinite contract with a salary of $22 per hour. The Help Desk Analyst job responsibilities include:

*Interacts with customers via telephone, e-mail, etc. providing technical support and problem solving abilities

*Identifies, evaluates, and prioritizes customer problems and complaints

*Analyzes customer problems and formulates plans of resolution

*Utilizes all technical resources to solve customer problems

*Escalates unresolved calls to appropriate support specialist or service group

*Serves as a point of escalation for other Helpdesk Services agents

*Assists in evaluating new products and technologies introduced at the Helpdesk

*Performs additional duties as assigned

QUALIFICATIONS:

*High School diploma

*Three to five years experience in technical support role in multi-location/remote location support environment

*JDE experience a plus

*Excellent communication skills, both written and verbal, are required

*Must possess outstanding organizational skills with a strong attention to detail and adherence to deadlines

*Experience working in a PC environment of 2000 or more PCs

*Must have expert PC skills with Windows operating systems (98/NT/2000/XP/Vista) and Microsoft Office applications (Word, Excel, PowerPoint, Access, Visio, Project)

If you are interested in this Help Desk Analyst job in Cincinnati, OH then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Ashley Scheib at ashley.scheib@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cincinnati,

Customer Service/Sales

Adecco is looking for enthusiastic inside sales people to provide customer service and sales for seasonal and holiday sales drive located in the corporate headquarters of a Mason corporation. Will make outbound calls to existing clients to promote sales of food products for employee gifts and promotions. The sales person will be order taking and up selling when applicable. Assignment ends by 3rd week of December.

This customer service and sales postion is a great job for someone looking for extra holiday cash. The hours are Monday - Friday, 8-5, no evenings or weekends. The environment is lots of fun, will have potential for sale bonuses and proven and effective sales training is provided.df-dc

Cincinnati, OH

OH//Customer Maintenance Specialist I/3433

• Ensures all aspects of customer requested processing functionality is completed/updated for initial set up of a merchant account or maintenance of existing merchant accounts, which include but are not limited to: Identifies, analyzes and interprets data to be entered from source documents into appropriate system applications based on customer requirements
• Ensures accuracy/compatibility of data to be entered from source documents defined by sales matrix, Online Application and other resources
• Assists requestor with understanding requirements for source documents (i.e. appropriate paperwork / information necessary to enter request into appropriate system application)
• Configure dial terminal and VAR software application files for merchant set up o Prepare and sort source documents for data entry into the appropriate system applications
• Tracks data and source documents until completion of data entry process through the system
• Enters alphabetic, numeric, or symbolic data from source documents into all applicable system applications following format displayed on screens to facilitate system set up of merchant accounts
• Verifies data entered with source documents identifying and correcting any found errors prior to work completion and submission to the Verification representativedf-dc

Cincinnati, OH

Help Desk Support

Adecco is currently assisting one of their largest and most reputable clients on the search for individuals with or looking for help desk support experience in Cincinnati, OH! This is a great temporary to hire opportunity for motivated candidates with a technical or administrative background. Please review the information below, and click "Apply Now" if you meet the qualifications.

Essential Duties and Responsibilities:
• Handles Client telephone interactions in a professional, courteous manner.
• Provides accurate information to the Client. Explains products and policies so the Client can understand.
• Provides high level complexity support for all CPS(Currency Processing Solutions) devices.
• Assumes ownership on every Client interaction to answer the Client’s questions and solve the problem during the initial contact.
• When escalation is required to provide Client resolution, tech will accurately route the Clients issue to the appropriate department.
• Follows departmental policies and procedures, particularly in regards to Client confidentiality.
• Accurately enters or confirms Client information into database; initiates and/or completes proper request forms in assisting Clients.
• Handles a significant number of Client interactions within the call center environment. The interactions will be received via phone or email.
• Proactively monitor Device Connectivity and Performance then take appropriate corrective measures.
• Actively provide feedback on vendor performance and assist with vendor improvement.
• Continuously utilized computer systems for tracking, information gathering, and/or troubleshooting.
• All issues or requests are successfully tracked by creating a service request within the CRM application.
• Adheres to minimum call center standards for quality, schedule adherence, attendance, and performance goals.
• Suggest improvements and changes to processes and policies to improve productivity or Client satisfaction.
• Continually learning and developing knowledge of Bank products and services.

Minimum Knowledge and Skills:
High school education or equivalent. Must be able to perform detailed & accurate data entry as well as have advanced computer skills. Superior Client service skills and the ability to articulate and explain information clearly & concisely. Superior telephone communication and troubleshooting skills are required. Must be able and willing to learn about new devices, products and services in an expedient manner.

Adecco Staffing U.S. is the nation’s leading provider of recruitment and workforce solutions. We are the pre-eminent workforce management partner for Fortune 500 companies and career advisement expert for American workers, serving all of the key industries and professions that drive our economy forward. Adecco has over 400 career centers and, on any given day, connects 70,000 talented workers to the best job opportunities across the country, making us one of America’s largest employers.

Adecco is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.




df-dc

Cincinnati, OH

CPS Support Tech I -

GENERAL FUNCTION: Handles complex, technical Client telephone interactions (email, phone, etc.) providing outstanding Client service. Is knowledgeable on multiple CPS devices and working aspects of these devices. By using job knowledge and the information available, makes every effort to answer the Client's question/solve the problem. Educates the client on usage and proper handling of the devices.

ESSENTIAL DUTIES & RESPONSIBILITIES: Handles Client telephone interactions in a professional, courteous manner. Provides accurate information to the Client. Explains products and policies so the Client can understand. Provides high level complexity support for all CPS (Currency Processing Solutions) devices Assumes ownership on every Client interaction to answer the Client's questions and solve the problem during the initial contact. When escalation is required to provide Client resolution, tech will accurately route the Clients issue to the appropriate department. Follows departmental policies and procedures, particularly in regards to Client confidentiality. Accurately enters or confirms Client information into database; initiates and/or completes proper request forms in assisting Clients. Handles a significant number of Client interactions within the call center environment. The interactions will be received via phone or email. Proactively monitor Device Connectivity and Performance then take appropriate corrective measures. Actively provide feedback on vendor performance and assist with vendor improvement. Continuously utilized computer systems for tracking, information gathering, and/or troubleshooting. All issues or requests are successfully tracked by creating a service request within the CRM application. Adheres to minimum call center standards for quality, schedule adherence, attendance, and performance goals. Suggest improvements and changes to processes and policies to improve productivity or Client satisfaction. Continually learning and developing knowledge of Bank products and services.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school education or equivalent. Minimum 2 years previous Client service or CPS Product knowledge required. Must be able to perform detailed & accurate data entry as well as have advanced computer skills. Knowledge of banking products and procedures required. Superior Client service skills and the ability to articulate and explain information clearly & concisely. Superior telephone communication and troubleshooting skills are required. Must be able and willing to learn about new devices, products and services in an expedient manner.df-dc

Cincinnati, OH

Systems Support Specialist

Adecco is currently assisting a national lender in their search for a Systems Support Specialist in Cincinnati, OH. This position is a long-term, temporary opportunity with the possibility of extension. The individual in this role provides system support via telephone for custom applications used in Residential Mortgage Division. If you meet the qualifications listed below please Apply Now!

Job responsibilities:
• Within appropriate timeframes, answer user’s inquiries via telephone concerning system problems; diagnose system hardware, software, and operator problems; and recommend remedial actions to correct problems based on knowledge of system operation.
• Perform triage of incoming calls and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff.
• Interface extensively with end users, management, and occasionally with Data Processing in the resolution or escalation of desktop related problems.
• Maintain accurate records and calls logs for management reporting.
• Accurately maintain system data tables.
• Instruct end users in the use of equipment, software, and/or reference materials.
• Assumes additional responsibilities as assigned.

Knowledge and skills:
• Associates degree in related field preferred or equivalent combination of education and experience.
• Good communication, analytical, and interpersonal skills.
• Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products.
• Excellent customer service skills.
• Basic Mortgage knowledge preferred but not required.

Normal Working Conditions:
• Normal office environment with occasional exposure to dust, noise, temperature and the like.
• Position involves continuous sitting, hearing, and talking ¿ as well as continuous viewing computer screen.
• Repetitive use of the keyboard.

Adecco Staffing U.S. is the nation’s leading provider of recruitment and workforce solutions. We are the pre-eminent workforce management partner for Fortune 500 companies and career advisement expert for American workers, serving all of the key industries and professions that drive our economy forward. Adecco has over 400 career centers and, on any given day, connects 70,000 talented workers to the best job opportunities across the country, making us one of America’s largest employers.

Adecco is an equal opportunity employer minorities/women/veterans/disableddf-dc

Cincinnati, OH

CPS Support Tech I - 2nd SHIFT

GENERAL FUNCTION: Handles complex, technical Client telephone interactions (email, phone, etc.) providing outstanding Client service. Is knowledgeable on multiple CPS devices and working aspects of these devices. By using job knowledge and the information available, makes every effort to answer the Client's question/solve the problem. Educates the client on usage and proper handling of the devices.
ESSENTIAL DUTIES & RESPONSIBILITIES: Handles Client telephone interactions in a professional, courteous manner. Provides accurate information to the Client. Explains products and policies so the Client can understand. Provides high level complexity support for all CPS (Currency Processing Solutions) devices Assumes ownership on every Client interaction to answer the Client's questions and solve the problem during the initial contact. When escalation is required to provide Client resolution, tech will accurately route the Clients issue to the appropriate department. Follows departmental policies and procedures, particularly in regards to Client confidentiality. Accurately enters or confirms Client information into database; initiates and/or completes proper request forms in assisting Clients. Handles a significant number of Client interactions within the call center environment. The interactions will be received via phone or email. Proactively monitor Device Connectivity and Performance then take appropriate corrective measures. Actively provide feedback on vendor performance and assist with vendor improvement. Continuously utilized computer systems for tracking, information gathering, and/or troubleshooting. All issues or requests are successfully tracked by creating a service request within the CRM application. Adheres to minimum call center standards for quality, schedule adherence, attendance, and performance goals. Suggest improvements and changes to processes and policies to improve productivity or Client satisfaction. Continually learning and developing knowledge of Bank products and services.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school education or equivalent. Minimum 2 years previous Client service or CPS Product knowledge required. Must be able to perform detailed & accurate data entry as well as have advanced computer skills. Knowledge of banking products and procedures required. Superior Client service skills and the ability to articulate and explain information clearly & concisely. Superior telephone communication and troubleshooting skills are required. Must be able and willing to learn about new devices, products and
services in an expedient manner.

Adecco is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.df-dc

Cincinnati, OH

Technical Support

GENERAL FUNCTION: Handles complex, technical Client telephone interactions (email, phone, etc.) providing outstanding Client service. Is knowledgeable on multiple CPS devices and working aspects of these devices. By using job knowledge and the information available, makes every effort to answer the Client’s question/solve the problem. Educates the client on usage and proper handling of the devices.
ESSENTIAL DUTIES & RESPONSIBILITIES: Handles Client telephone interactions in a professional, courteous manner. Provides accurate information to the Client. Explains products and policies so the Client can understand. Provides high level complexity support for all CPS(Currency Processing Solutions) devices Assumes ownership on every Client interaction to answer the Client’s questions and solve the problem during the initial contact. When escalation is required to provide Client resolution, tech will accurately route the Clients issue to the appropriate department. Follows departmental policies and procedures, particularly in regards to Client confidentiality. Accurately enters or confirms Client information into database; initiates and/or completes proper request forms in assisting Clients. Handles a significant number of Client interactions within the call center environment. The interactions will be received via phone or email. Proactively monitor Device Connectivity and Performance then take appropriate corrective measures. Actively provide feedback on vendor performance and assist with vendor improvement. Continuously utilized computer systems for tracking, information gathering, and/or troubleshooting. All issues or requests are successfully tracked by creating a service request within the CRM application. Adheres to minimum call center standards for quality, schedule adherence, attendance, and performance goals. Suggest improvements and changes to processes and policies to improve productivity or Client satisfaction. Continually learning and developing knowledge of Bank products and services.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school education or equivalent. Minimum 2 years previous Client service or CPS Product knowledge required. Must be able to perform detailed & accurate data entry as well as have advanced computer skills. Knowledge of banking products and procedures required. Superior Client service skills and the ability to articulate and explain information clearly & concisely. Superior telephone communication and troubleshooting skills are required. Must be able and willing to learn about new devices, products and services in an expedient manner.df-dc

Cincinnati, OH

Technical Service Technician

Adecco is currently assisting a client in their search to fill a Service Technician position for an office equipment company in Little Rock, AR. This position is a temporary long term opportunity. The Service Technician will be responsible for performing a variety of repair and service support traveling to customer’s locations…. If you meet the qualifications listed below please Apply Now!


Responsibilities for this Service Technician job include:
Work with Low to Mid-Range office products in a break/fix mode and production products in a preventative maintenance mode
Provide repair and service support at customer’s location
Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance
Communicate issues with service management and inform them of potential customer issues if unable to resolve
Participate as a full member of a service workgroup and contribute to the groups productivity
Performs mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level; FRUs may be electrical, electronic or mechanical in nature and are defined during product training
Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes
Communicate with customers the status of their current service call and address any other service concerns they may have with the product
Present a professional image in all interactions and behaviors
Provide timely and courteous customer service to facilitate customer satisfactiondf-dc

Little Rock, AR

Desktop Support Technician

A Desktop Support Technician job opportunity in Marysville, OH is available courtesy of Adecco Engineering & Technology. You will need at least five years of experience troubleshooting computer hardware and software to be considered for the position. You will be responsible for level one technical support for all information systems equipment. You will also be installing and imaging of new computers. The salary for this position is between $18.00 and $22.00 per hour. This position is scheduled to last one year, with annual extensions possible. Desktop Support Technician job responsibilities include:

*PC and laptop computer installation and support

*Installation and imaging of new computers

*Lotus Notes clients support

*Tracking of leased computers and equipment. Ensuring timely return of equipment at end-of-lease schedule

Qualifications:

*Associate's Degree in Computer Science or similar certification preferred

*At least five years of professional experience troubleshooting and supporting computer hardware and software.

*Valid Ohio Driver's License

*Ability to create and document setup procedures and instruction sets

*Familiarity with Lotus Notes preferred

If you are interested in this Desktop Support Technician job opportunity in Marysville, OH then please click APPLY NOW or visit our Adecco website at www.adeccousa.com to submit your resume. If you have questions about the position please contact Jenni East at (614) 948-4713 or jennifer.east@adeccona.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Marysville, OH

Lead Generation Specialist

Adecco in Clermont is assisting a local company in Eastgate, OH in search of a Lead Generation Specialist. The Lead Generation Specialist will be responsible for prospecting new and existing accounts via telephone and email campaigns.
If you can preform the following, Apply Now for this Lead Generation Specialist.
Essential Duties and Functions:
• Aggressively prospecting for new business and set appointments for outside sales.
• Assist sales by qualifying toner sale opportunities of 10 printers or less.
• Achieve sales and revenue goals by expanding local and regional customer base.
• Make up to 40 outbound calls hourly.
Education and Experience:
• Minimum 1 year of functional experience in sales/telemarketingdf-dc

Cincinnati, OH

OH-Service Delivery, Business Consultant-20292-1

Service Delivery, Business Consultant

Description of Work:
- Service Call Center Group voicemail setup requests
-Virtual support ?
-New GMB/E-mailbox requests/rules/changes/maintenance
-Requesting cardinalhealth.com access for new Employees
-SAP/CRM Access and low impacting provisioning
-Service XIP Pay access Requests
-Employee Onboarding for new hires
-Interact with business leadership and distribution centers
-Clear communication skills, engaging personality, exemplary customer service skills
-Very tactical role, movement of people â?? onboarding based
-Close relations with HR and IT
-Fast paced environment

Skills/Qualifications:
-MS Excel, PowerPoint, and Word
-Workforce Management experience helpful but not required
-Worked in a call center environment helpfuldf-dc

Dublin, OH

Data Coordinator

Looking for a Data Coordinator for a major fashion retailer in the Columbus, OH area!

The Contractor will responsible for sales and inventory capture from franchise partners and uploading the information into internal database for reporting. Responsible for delivery key weekly reports to the entire team, including leadership team. Collecting and auditing of partner sales and inventory data. Creation and publishing of key weekly reports. Ad hoc requests as appropriate.

Qualifications:
Very strong excel experience, ability to write macros a plus
Strong work ethic, ability to work in team environment, attention to detail
Retail experience a plus
1-2 years of experience

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.

Click on Apply Now to be considered for this position or any other related job opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Columbus, OH

Cityblock Driver - Cleveland, OH

Street View/CityBlock Driver Position Summary
Summary:
Street View/CityBlock is a research project created for the purpose of imaging public streets and areas. The vehicle(s) are equipped with commercial grade digital still and video cameras and an array of eye-safe lasers. These sensors rapidly image the area surrounding the vehicle and store those images on computers inside the vehicle. The imagery the vehicle produces is equivalent to a series of high resolution pictures. The vehicle is built to comply with road-safe laws and does not pose any special risk to others on the road.

Description:
Associates are given the task of driving public streets and areas, specifically targeting commercial districts and historical sites. They're asked to thoroughly map a given area including all public streets, highways, and off and on ramps. At times this will require specific areas to be driven multiple times due to poor weather and/or lighting conditions. Associates must enjoy driving and be available for a minimum of 1-3 months.

This is a research project created for the purpose of imaging public streets and areas. The vehicles are equipped with commercial grade digital still cameras and an array of eye-safe lasers. The vehicle is built to comply with road-safe laws and does not pose any special risk to others on the road.

Requirements:
• 1 driver required, per car/market
• Associate must enjoy driving, with flexibility in schedule
o Driver will work M-F; 8 hours a day/ 40 per week; ABSOLUTELY NO OVERTIME
o Must live in mapping area and possesses knowledge of local roads and traffic trends-VERY IMPORTANT
o Available for a minimum of 1-3 months
• Dependable & Reliable
o Drivers are responsible for ensuring the car is operational on a daily basis
o Will be responsible for parking and securing Google-assigned car at the end of each day
o Will be required to climb on roof of car to cover camera lenses
o Will be responsible for routine car maintenance – i.e. oil change, tire rotation, etc.
o Will be responsible for sending data disks to Google, through FedEx. Instructions to be provided during Google training.
Skills:
• General car knowledge
• Familiar with Google Maps
• Must know how to use a smart phone
• Can understand basic computer skills
• Ability to communicate clearly
• Self motivated and detailed oriented
• Experience with commercial driving is a huge plus
• Reliable
• Dependable and creativedf-dc

Beachwood, OH

Information Services Analyst

Adecco, a division of the world leader in the recruitment of engineering and technical professionals is currently recruiting for a Contract, Information Services Analyst in Nashville, TN. This contract is expected to last approximately up to 1 year?


APPLY NOW if you meet the qualifications listed below?

Job Duties/Responsibilities may include, but are not limited to:
Performing all programming, development, integration and system administration assignments without close supervision. Providing project management, programming, systems and/or system administration leadership, guidance, and assistance to other team members.
Working on more complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
Working independently on complex processes and modules that may be used by one or more programs, systems or in support if infrastructure component change management.
Developing major system modules, programs or infrastructure releases based on requirements gathered from system customers. Performing integrated testing and customer acceptance testing of system components that requires careful planning and execution to ensure timely, quality results.
Fully knowledgeable of current programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems. Performing integration tasks for in-house developed systems and/or purchased hardware and software solutions.
Assisting customers with documentation, training and usability efforts.

Required Qualifications:
A 4-year college or university degree and a minimum of 4 years exempt experience in information services. Knowledge of and the ability to apply data processing philosophies and techniques.
Knowledge of procedures and operations of the functional business areas.
Knowledge of and the ability to apply complex programming languages and other advanced development tools used by FPD.
Ability to identify systems deficiencies and recommend and develop new software/programs to correct the deficiencies.
Demonstrated knowledge of computer operations systems.
Demonstrated knowledge of computer software and how to implement such software.
Ability to train and advise employees on the use of computers and software packages.
Demonstrated ability to resolve mechanical/technical problems with emphasis on troubleshooting.
Ability to work independently.
Ability to lead project development teams.
Ability to identify and correct systems and program problems in a timely manner.
Ability to reinforce high quality standards driven by company objectives.
Ability to create and maintain an environment conducive to collaboration across corporate business units and service divisions.
Ability to listen to others and communicate effectively.
Desired Qualifications: Knowledge of the finance industry and experience in project leadership is desired.

** You must be legally able to work in the US with no sponsorship (W-2 Contract).


HOW TO APPLY:
Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Laurie Czechowski by email at laurie.czechowski@adeccona.com





The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.

?Equal Opportunity Employer Minorities/Women/Veterans/Disabled?df-dc

Nashville, TN

Inside Sales Rep

This is a one-of-kind company! This company designs, manufactures, and sells unique custom wood furniture. They have been experiencing major growth and are searching for a Sales Representative to join their Inside Sales Team in Nicholasville. You would be fielding incoming calls and following up with quality leads. We are not cold calling! Your high school diploma / GED, 1-2 years sales experience, stable work history, and strong customer service enthusiasm will ensure your success with us!

This company is on the forefront of rustic furniture design. They are the largest provider in the nation in their style; they are the trend setter. Considering that they customize their products according to the needs of their clients the customer experience is very important to them. You would be talking with them, partnering with them, and collaborating with them in their ordering adventure. You would be explaining the design process, the manufacturing process, and assisting your clients in developing the products that meet their design needs.

Pay would start at $400 per week salary base + commission structure of 5% of total sales.

This is a Direct Hire / Permanent opportunity. Benefits are included immediately.

Work hours are 10am – 7pm.df-dc

Lancaster, KY

Call Center Agents - Appointment Setting

IMMEDIANT OPENING FOR APPOINTMENT SETTER/INSIDE SALES POSITION
Is Adecco the perfect company for you?

Answer these 3 questions and find out.

Why is working for a growing and successful company important to you?

How would a substantial increase in your income impact your life?

What effect would gaining a career in a fast and constantly growing company do for you?

Is Adecco the perfect company for you? If you have a positive attitude, a strong work ethic and determination to succeed, then it just may be!

Job Requirements
• Outbound B2B calls, setting appointments for sales agents
• Need experience with computers
• Fast paced environment, confidence, well spoken, ability to think quickly, strong phone presence, and the ability to be direct
• Great communication, and have motivation
• Ability to talk with business owners
• Over come objections
• Minimum 4 appointments a day


What We Offer
• Compensation of $8 hour plus $10 per appointment, after 3 appointments you get $15 an appointment!!!!!
• Growth opportunities
• A positive work environment
• Tuition Reimbursement
• Preventive Health Benefits
• Dental Benefits
• Vision Benefits
• 401K
• Service Bonus
This is a Full Time position. Monday-Friday 7:30am-4:30pm.

Show us what you have to offer by filling out your application at adeccousa.comdf-dc

Salt Lake City, UT

Mobile Device Support Specalist

Function – Scope Statement:
We are looking for a technical support guru with excellent verbal and written communication skills that everyone likes as soon as they speak with them on the phone or in person.

The Mobile Device Support Specialist’s first responsibility is to solve the customer’s problem while at the same time make them feel good about the experience and solution. These problems consist of troubleshooting mobile devices with Bluetooth connected personal health equipment. This role will also perform desktop support and technical troubleshooting of all types. In addition, the role will also assist in testing hardware and software, installation of software, logistics of the product, and various other customer and technical related tasks.

Major Responsibilities:

• Answer incoming support calls and emails from customers, partners, and staff
• Make outgoing calls to customers, partners, and staff to solve problems
• Respond promptly to customer support inquires that come from the support email box
• Document all cases (support emails/calls) using Microsoft Dynamics or other tools
• Handle evening and weekend support calls when scheduled
• Assist staff in solving technical problems

Recommended Qualifications:
• Experience with troubleshooting the following:
o Mobile Devices
o Android Operating Systems
o Windows Desktop Operating Systems
o Wireless Networking
o Various Bluetooth enabled personal health devices
• Used Mobile Device Management System for tracking and troubleshooting
• Used Machine to Machine Data Management Solutions for managing SIMS
• Documented support cases using Microsoft Dynamics CRM
• Proficient in all Microsoft Office applications (Outlook, Excel, Word)
• 2 years related experience and 4+ years of experience in technical support
• Excellent verbal and written communication skills
• Excellent analytical, problem solving and organizational skills
Preferred Experience:
• Used Soti MobiControl, Jasper Solutions (ATT Control Center), Verizon Machine to Machine Management, Office 365, Exchange Online, Synology File Server
• VOIP Phone Systems
• Video Conferencing Systems
• A/V Equipmentdf-dc

Plano, TX

SIEM Technical Help Desk Support

Adecco?s Engineering and Technical Service Delivery Center is assisting one of our high profile clients who is considered be a top leader in IT Security industry, in filling an SIEM Help Desk Support, (Technical Support Call Center) position in Plano, TX. DO NOT DELAY!! Apply Now - if you meet the qualifications below!!



Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Our client offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: Our client System Protection Solutions, securing desktops and servers, and Our client Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-I Support Engineer for Our client, within the Our client?s System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Main Responsibilities:
? Provide both reactive and proactive assistance to all external customers
? Troubleshoot and resolution of open incidents, case escalation, case management, problem resolution
? Troubleshoot/qualify incidents before escalating into Tier-II
? Record and document all issues related to the customers
? The creation of documented solutions for both internal and external support web-pages
? Strong working and theoretical understanding of the OSI Layer model
? Strong TCP/IP Networking skills
? Understanding of a wide variety of protocols, including SNMP, SMPT, WMI, SYSLOG, SSH, NTP, DHCP, DNS, CIFS, and NFS.
? Ability to work with SQL database via CLI
? Ability to read and understand command-line scripts.
? Proficiency in use of Linux operating systems.
? Understanding of and/or experience with SIEM technologies.
? Understanding of device hardware
? Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA)

Requirements

McAfee SIEM Product Knowledge
Understanding of and/or experience with SIEM technologies

? Familiarity with cooperate network infrastructures
? Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows)
? A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
? Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
? At least two years of full time experience in customer care/customer support.
? Advanced writing and verbal communication skills
? Ability to multi-task and prioritize job requirements
? Strong personal organization skills
? Bachelor?s degree preferred, but not required.

Preferred Requirements:
?McAfee/Intel product knowledge
8:00am to 5:00pm


HOW TO APPLY:

Candidates interested in this SIEM Help Desk Support, (Technical Support Call Center) position in Plano, TX, should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Plano, TX

Tier 1 Help Desk Support / SIEM

Adecco?s Engineering and Technical Service Delivery Center is assisting one of our high profile clients who is considered be a top leader in IT Security industry, in filling a SIEM Help Desk Support, (Technical Support Call Center) position in Plano, TX. DO NOT DELAY!! Apply Now - if you meet the qualifications below!!

Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Intel Security offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: Intel Security System Protection Solutions, securing desktops and servers, and Intel Security Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-I Support Engineer for, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Main Responsibilities:
? Provide both reactive and proactive assistance to all external customers
? Troubleshoot and resolution of open incidents
? Troubleshoot/qualify incidents before escalating into Tier-II
? Record and document all issues related to the customers
? The creation of documented solutions for both internal and external support web-pages
? Strong working and theoretical understanding of the OSI Layer model
? Strong TCP/IP Networking skills
? Understanding of a wide variety of protocols, including SNMP, SMPT, WMI, SYSLOG, SSH, NTP, DHCP, DNS, CIFS, and NFS.
? Ability to work with SQL database via CLI
? Ability to read and understand command-line scripts.
? Proficiency in use of Linux operating systems.
? Understanding of and/or experience with SIEM technologies.
? Understanding of device hardware
? Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA)

Requirements
? Familiarity with cooperate network infrastructures
? Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows)
? A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
? Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
? At least two years of full time experience in customer care/customer support.
? Advanced writing and verbal communication skills
? Ability to multi-task and prioritize job requirements
? Strong personal organization skills
? Bachelor?s degree preferred, but not required.

Preferred Requirements:
?McAfee/Intel Security product knowledge is a plus

8:00am to 5:00pm

HOW TO APPLY:

Candidates interested in this SIEM Tier 1 Help Desk Support, (Technical Support Call Center) position in Plano, TX, should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Plano, TX

Tier 1 Help Desk Support / SIEM

Adecco?s Engineering and Technical Service Delivery Center is assisting one of our high profile clients who is considered be a top leader in IT Security industry, in filling a SIEM Help Desk Support, (Technical Support Call Center) position in Plano, TX. DO NOT DELAY!! Apply Now - if you meet the qualifications below!!

Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Intel Security offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: Intel Security System Protection Solutions, securing desktops and servers, and Intel Security Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-I Support Engineer for, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Main Responsibilities:
? Provide both reactive and proactive assistance to all external customers
? Troubleshoot and resolution of open incidents
? Troubleshoot/qualify incidents before escalating into Tier-II
? Record and document all issues related to the customers
? The creation of documented solutions for both internal and external support web-pages
? Strong working and theoretical understanding of the OSI Layer model
? Strong TCP/IP Networking skills
? Understanding of a wide variety of protocols, including SNMP, SMPT, WMI, SYSLOG, SSH, NTP, DHCP, DNS, CIFS, and NFS.
? Ability to work with SQL database via CLI
? Ability to read and understand command-line scripts.
? Proficiency in use of Linux operating systems.
? Understanding of and/or experience with SIEM technologies.
? Understanding of device hardware
? Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA)

Requirements
? Familiarity with cooperate network infrastructures
? Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows)
? A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
? Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
? At least two years of full time experience in customer care/customer support.
? Advanced writing and verbal communication skills
? Ability to multi-task and prioritize job requirements
? Strong personal organization skills
? Bachelor?s degree preferred, but not required.

Preferred Requirements:
?McAfee/Intel Security product knowledge is a plus

8:00am to 5:00pm

HOW TO APPLY:

Candidates interested in this SIEM Tier 1 Help Desk Support, (Technical Support Call Center) position in Plano, TX, should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Plano, TX

Tier 1 Help Desk Support / SIEM

Adecco?s Engineering and Technical Service Delivery Center is assisting one of our high profile clients who is considered be a top leader in IT Security industry, in filling a SIEM Help Desk Support, (Technical Support Call Center) position in Plano, TX. DO NOT DELAY!! Apply Now - if you meet the qualifications below!!

Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Intel Security offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: Intel Security System Protection Solutions, securing desktops and servers, and Intel Security Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-I Support Engineer for, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Main Responsibilities:
? Provide both reactive and proactive assistance to all external customers
? Troubleshoot and resolution of open incidents
? Troubleshoot/qualify incidents before escalating into Tier-II
? Record and document all issues related to the customers
? The creation of documented solutions for both internal and external support web-pages
? Strong working and theoretical understanding of the OSI Layer model
? Strong TCP/IP Networking skills
? Understanding of a wide variety of protocols, including SNMP, SMPT, WMI, SYSLOG, SSH, NTP, DHCP, DNS, CIFS, and NFS.
? Ability to work with SQL database via CLI
? Ability to read and understand command-line scripts.
? Proficiency in use of Linux operating systems.
? Understanding of and/or experience with SIEM technologies.
? Understanding of device hardware
? Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA)

Requirements
? Familiarity with cooperate network infrastructures
? Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows)
? A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
? Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
? At least two years of full time experience in customer care/customer support.
? Advanced writing and verbal communication skills
? Ability to multi-task and prioritize job requirements
? Strong personal organization skills
? Bachelor?s degree preferred, but not required.

Preferred Requirements:
?McAfee/Intel Security product knowledge is a plus

8:00am to 5:00pm

HOW TO APPLY:

Candidates interested in this SIEM Tier 1 Help Desk Support, (Technical Support Call Center) position in Plano, TX, should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Plano, TX

Help Desk Coordinator IV

Adecco?s Engineering and Technical Service Delivery Center is assisting one of our high profile clients who is considered be a top leader in the pharmaceutical industry, in filling Help Desk Coordinator 4, (Technical Support Call Center) positions in Fort Worth, TX. DO NOT DELAY!! Apply Now - if you meet the qualifications below!!

- Strong customer service skills required.
- This is a frontline agent position, answering customer calls, documenting tickets/cases, working with our external customers issues. This is a technical support role.

In person interviews will be required

Must be eligible to work for any employer in the U.S. without sponsorship

? Responsible for interfacing with pharmaceutical customers to handle a variety of questions and functions.
? Call Center environment: This position will be a shift between 7:00 a.m. - 9:00 p.m. (CST) M-F and on call one weekend every 8 weeks.
? Provides external customer satisfaction through day to day Corporate Customer support problem identification and resolution.

*Must be experienced in supporting EXTERNAL customers (helpdesk environment, technical support, research issues, troubleshoot, excellent customer service skills)

*Strong with MS Excel, Data sets, MS Access, analyze data, compile data into reports for customers.

*Prior experience in reporting and/or healthcare, pharmaceutical highly desired and will be considered first


? Identify and implement process improvements on our internal Account set up process.
? Resolve issues in an accurate and timely manner that provides the highest level of customer satisfaction

Full background check and drug screen required before start

HOW TO APPLY:

Candidates interested in this Help Desk Coordinator 4, (Technical Support Call Center) position in Fort Worth, TX, should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application.

Important information: This position is being recruited for by Adecco?s Engineering and Technical Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?Apply Now? button on our Adecco website at www.adecccousa.com to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position; however your resume must be received via the ?apply now? button included within, to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Fort Worth, TX

Help Desk Coordinator 2

Adecco, a division of the world leader in the recruitment of engineering and technical professionals is currently recruiting for a Contract to Hire, Help Desk Coordinator in Fort Worth, TX?

The position is for an overnight position with hours from 7pm to 7am CST. The individual would work two days on, three days off, and would be scheduled off every other weekend. **Must have call center and customer service experience!

Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC?s, applications software and basic information systems communications.
Education: High school diploma, vocational training or equivalent Experience: 1+ years? experience in troubleshooting PCs Knowledge/Skills: Some knowledge of a wide variety of software, hardware and PC operating systems.

? Accept inbound calls and handle customer requests
? Meet all departmental goals including schedule adherence, average handle time, attendance, and quality monitoring
? Communicate effectively with Internal and External customers
? Troubleshoot customer issues, which may involve research, knowledge of products or services, procedures or regulations in order to resolve the problem
? Document issue in call tracking system
? Assist other team members to resolve and satisfy customer service issues as they relate to the following products/services: Easy Claim, First Call, Scriptline, Serono, RxSafety Advisor, eClaims, added-value services, AFT, Pre and Post Editing, ePrescribing and any other future service offerings
? Participate in special data entry duties when assigned by a Supervisor


HOW TO APPLY:
Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Laurie Czechowski by email at laurie.czechowski@adeccona.com .


The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.



?Equal Opportunity Employer Minorities/Women/Veterans/Disabled?df-dc

Fort Worth, TX

Business Support Analyst

Adecco is in search of a Contract, Business Support Analyst for one of our large clients in Irving, TX. This contract is expected to last possibly up to one year. Please see job description below and apply if interested.

Tier 2 Production support for day-to-day business operational issues for Procurement, Supply Chain, 3rd Party Warehouse relations. Activities include troubleshooting EDI, Fax, email Purchase Order receipt issues by suppliers; idoc transfer issues between nSAP, VSII, 3PLs, and Suppliers; SRM issues and Shopping Cart transfer issues; Master Data Governance for Material Master, Customer Masters, Plant/Company/Storage Location extensions; Ad hoc reporting requests by the business; Completing Goods Receipts or updating Purchase Orders as Delivery Complete/Final Invoice as needed.
? Export compliance file processing when Sales Order Material Master IDs are missing data.
? nSAP EDI Vendor Communications Coordinator - work to onboard and test with new EDI suppliers.
? Defect and Change Request testing and system updates in HP Quality Center as required.
? nSAP SRM Testing as needed.
If interested apply as soon as possible. For other questions, reach out to Laurie Czechowsk at 631-844-7620 or laurie.czechowski@adeccona.comdf-dc

Irving, TX

Contract Help Desk Representative

A contract Help Desk Representative job in Erie, PA is available courtesy of Adecco Engineering and Technology. You must have at least one year experience providing technical or desktop support to be considered for this position. In this role, you would be responsible for troubleshooting software issues including Windows operating systems, MS Office products and proprietary systems. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Help Desk Technician job responsibilities include: - Troubleshooting software issues including Windows operating systems, MS Office products and proprietary systems - Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations Qualifications: - Associate’s or Bachelor’s degree in MIS, computer science, business or related field. - Candidates must have exceptional customer service and communication skills and be able to provide phone based support. - One year experience in a help desk or desktop support based role required - Remote in software and formal ticketing system experience highly desired - Call center experience highly desired - Familiarity with various Windows operating systems, MS Office products, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred. - Strong technical knowledge and the ability to learn new software and systems. - Must be able to work a flexible schedule to provide coverage between the hours of 7 am and 6 pm. If you are interested in this contract Help Desk Representative job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

Technical Support Representatives

Adecco is looking to hire Customer Service/Technical Support Representatives for a call center in Downtown Fort Worth, TX.

The current shift we are hiring for is 11:30 am to 8:00 pm Monday through Friday. Training will last 6 weeks; the hours are from 8:30 am to 5:00 pm Monday through Friday. Eventually a weekend shift will be mandatory (on a rotation basis). Ideal candidates will have flexibility with their schedules.

Responsibilities:

- Process inbound calls to the point of resolution including customer inquiries, complaints, requests for technical support, and customer account information.
- Adapt and effectively utilize various internal computer applications.
- Maintain strong, open communication with co-workers, supervisor and manager.
Qualifications:
- Prior customer service and/or troubleshooting experience in a call center environment is preferred (minimum of 12 months).
- College degree and/or combination of education and experience also accepted.
- Functional knowledge of Microsoft Outlook.
Speaks clearly and effectively in a variety of settings.
- Excellent written and communication skills.
- Ability to multi-task
- Solves problems by gathering information and evaluating options.
- Bilingual Candidates (Spanish) preferred.

If youi meet the requirements for the Technical Support REpresentative, please apply on line.
www.adeccousa.com

Qualified candidates will be contacted.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Fort Worth, TX

Inside Sales Representative

Adecco is looking for Sales Representative for a Pharmaceutical company in Downtown Fort Worth, TX.
The qualified candidates must have at least 2 years of high level customer service/sales experience.

Job responsiblilites:
- This position is responsible for making outbound detailed sales calls.
- Daily activities will include managing the business needs for the assigned doctors and achieve product specific quota while providing service for all promoted products.
- Sales calls will be made to doctors / nurses that have been identified for a particular disease category.

Job requirements:
- The applicant should have customer service/sales or negotiating skills, ability to handle multiple responsibilities simultaneously.
- They should also have a balance of flexibility and an orientation to detail, along with the ability to manage priorities in order to meet established deadlines and time requirements while working under minimum supervision.
- The Inside Sales representative needs the unique ability to demonstrate active and passive listening, identification of tone of voice and apply this skill to overcome barriers.
- The applicant should be proficient in Word, Excel, and Power Point.

A minimum of a High School Diploma is needed with 2 or more years of high level customer service/sales experience.

If you meet the above requirements for the Inside sales representative, please apply at www.adeccousa.com.

Qualified candidates will be contacteddf-dc

Fort Worth, TX

Inside Sales - Telesales

Adecco is currently assisting a local client in their search to fill an Inside Sales - Telesales position in Grand Island, NY. The ideal candidate will be a recent college graduate and/or 1-2 years of sales experience. The inside sales associate is responsible for the entire sales process for assigned accounts. If you would like to pursue a great opportunity and enjoy working for a company that believes in the power of science to transform lives then Apply Now if you meet the qualifications listed below!


PLAN PERFORMANCE AND SALES SKILLS
Coordinate the entire sales process for assigned accounts. Demonstrate use of telephone selling skills, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide solutions through the use of our products, creating the value proposition and closing the deal. It is also expected that the Corporate ?Team Selling ?approach will be practiced to improve overall strategic selling effectiveness. Achieve or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and conducting cold calls to develop new accounts. Participate in sales, product and systems training, marketing campaigns, special projects as presented by the Company to develop appropriate selling skills consistent with Company philosophy, policies, and procedures.

ACCOUNT MANAGEMENT
Maintain and increase current customer database through Company customer relation?s management software (Siebel CRM). Prospect and develop relationships with new customers. Coordinate on-going customer relationships with a particular focus on up selling and cross selling. Attains or exceed assigned sales, profit, and market share goals consistently with respect to expense guidelines. Develop and execute an annual sales plan for managing assigned territory, updated quarterly. Make outbound telephone calls to all organizational levels and functional areas where purchasing decisions are made Utilizes data sources to analyze and develop sales opportunities with the greatest ROI. Communicates key competitive activities, market trends, and changing customer development plans and priorities, which includes emerging customers.

COMMUNICATION, WRITTEN AND ORAL
Regularly provide written and verbal communication of successes, failures, best practices, etc to improve the overall operating efficiency of the team, region and sales organization. Communicate with research scientists at all accounts for Product information, sales presentations, and information through telephone, e-mail, and written correspondence. Communicate account objectives and action plans to management via daily interactive updates, monthly summary reports and other communication vehicles

TIME MANAGEMENT
Complete assigned tasks and reports in a timely and complete manner while maximizing prime calling periods. Meet ALL sales call objectives Develop organizational skills necessary to successfully manage territory sales activities.

CORPORATE POLICY AND PROCEDURES COMPLIANCE
Coordinate contracts/ quotations within IVGN Guidelines by extending competitive pricing as needed to maintain and increase margin/ revenues with guidance from Management and/ or marketing. Required to learn and practice Company policies and procedures and strive to present a professional image as a Company ambassador.



TECHNICAL COMPREHENSION
Achieve daily customer phone contact objectives to provide product and relevant information for all aspects of gaining and servicing IVGN business at all accounts to generate sales. Develop product knowledge sufficient to successfully conduct an effective telephone sales presentation. Learn existing and potential customer status regarding Company and competitors? products. Support marketing programs and programs in other territories as assigned by the Sales Manager.

SKILLS:
Computer skills, sales skills, organization. Develop analytical and business planning skills. Possess excellent written and verbal communication skills to many diverse customer audiences and influencers. Strong capabilities to interface effectively with all customer types. Ability to function effectively in a high performance team. Demonstrates a positive attitude and desire to succeed. Exhibits a high degree of flexibility in adapting to a rapidly changing business environment. Develops platform, organizational and prioritization skills. Job encounters diverse work situations involving a moderate degree of complexity. General knowledge of assigned product portfolio and/or customer segment required. Computer skills in MS Word, Excel, Outlook, PowerPoint, or like programs required

EDUCATION:
Prefer recent college graduate. Minimum 2 yr degree or relevant work experience

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this Inside Sales - Telesales in Grand Island, NY or you can visit our website www.adeccousa.com to search for other opportunities that are currently available. If you have any questions, please contact James Regatuso via email at james.regatuso@adeccona.com

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Grand Island, NY

Call-Center Representative

Adecco, the world leader in staffing and recruitment, has immediate openings with a leading medical supply organization seeking experienced Call Center Representatives in MoonTownship, PA for a temp to permanent opportunity. Customer Service Representatives interact with customers to provide information in response to inquiries about products and services and up sell additional products or accessories to customers.

Responsibilities for Call Center Customer Service Representative include but are not limited to the following:

*Confer with customers by telephone to provide information about Breast Pump products and accessories, take or enter orders, change existing orders, up sell additional accessories or products.


Candidates must meet the following requirements for consideration:

Required Skills/Qualifications
High School Diploma/GED Required
**All candidates are subject to background and drug screening**



*Associates Degree or higher preferred, recent college graduates welcome, Bachelors degree preferred but not required.

*Strong communication skills

*1+ years call center experience

*Basic Computer and Reading, writing, arithmetic, good communication skills, PC and wordprocessing

skills, and some knowledge of the company products.



*
HOURS:
Monday -Friday
8 hour Shifts between 8am-8pm

PAYRATE:

$13.46 Per Hour
5 hours paid overtime as needed weekly.


If you have questions about the position please contact RACHEL HEARN AT 631.844.7980

If you are interested in the CSR Call Center Job Openings in the Moon Township, PA area, apply online at today! www.adeccousa.com



Direct online link:
http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_2_011897_374417

*
To be considered for this position, you must use the ?apply now? button to submit your resume.


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.df-dc

Coraopolis, PA

Outbound Callers

Outbound Callers needed for 3 week project in Mars PA. Adecco is currently looking for Outbound Callers to make calls for Large upcoming Sale at local retail client. Qualified candidates will be making outbound calls to existing and New Customers to inform them about the upcoming Sale. $10/hr. Three week project. Excellent communication skills. For immediate consideration please email resume to Celeste.Grosinski@adeccona.com.df-dc

Mars, PA

Outbound Call Center Representative

Adecco is assisting a local client in recruiting for a Telemarketing / Outbound Call Center job in Robinson Township, PA. This is for a temp to hire opportunity. As a Buyer Outreach Coordinator, you will interact with customers via telephone to identify potential and existing buyers for surplus and salvage assets. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Buyer Outreach Coordinator – Call Center job include:

Placing a high volume of outbound calls to identify potential and existing buyers
Driving traffic to the listings of inventory and equipment for sale.
Achieve sales and revenue goals.


Qualifications:

Minimum 2 Years of Sales or Customer Service Experience
Excellent organizational skills
Strong project management skills
High sense of urgency
Computer literate - Proficient with Excel
Preferred knowledge of heavy equipment and industrial assets.


Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Email erin.cavanaugh@adeccona.com or click on Apply Now to be considered for this opportunity.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Pittsburgh, PA

Special Events Coordinator / Part Time

Adecco Staffing has partnered with a National Volunteer Health Agency who is seeking a Part-Time Special Event Coordinator. This employee will be responsible for coordinating the walking fundraiser event to be held in May 2015 and enhancing community relationships within the Warren area. Candidate should possess strong customer service, leadership, interpersonal and organizational skills. Position runs March-middle of May. Flexible hours, approx 10-12 hrs/week. Responsibilities include helping to generate revenue, coordinate food vendors, volunteer management and overseeing event planning.

If interested in this position or others Adecco has to offer, please visit and apply at www.AdeccoUSA.com.df-dc

Warren, PA

OUTBOUND SALES CALLER

Title: OUTBOUND SALES CALLER

Adecco is assisting a local client in recruiting for a current Outbound Sales Caller job in Charleston, WV. This is for a temporary opportunity. As a Outbound Sales Caller you will interact with business leaders via telephone to provide information about a great cause and recruit individuals to participate in a fund raiser. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Outbound Sales Caller job include:

• Recruiting Participants
• Achieve productivity standards and goals set by the company.
• Keep accurate/complete records


Qualifications:

• Past outbound calling experience preferred.

• Sales experience required.

• Positive attitude is required.

• Must be articulate and confident.

• Must have a positive attitude and willingness to take direction.


We have openings for Monday through Friday 9A-5P.

Pay for this position is $10.00 hr. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Outbound Sales Caller job in Charleston, WV or any related opportunities with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Charleston, WV

Inside Sales/Customer Service Associate

Inside Sales/Customer Service Associate

Three Month Project

$20.00/hour

Adecco is currently assisting our client, a world-class medical device manufacturer, in their search to staff an Inside Sales/Customer Service Associate in Plum, PA. This is a three month contract assignment. The Inside Sales/Customer Service Associate is responsible for all inbound and outbound marketing and lead generation activity for an introductory product.
Click on Apply Now if you meet the qualifications listed below!

Responsibilities for this inside sales/customer service job include:

• Answering inbound calls
• Initiating proactive warm calling
• Closing lead by redirecting consumer to qualified customer
• Utilizing a call log tracking system

Qualifications:

• Minimum 6 months business-related, inside sales, lead generation experience
• Proven history/track record in developing and achieving sales goals
• Previous Outbound Telephone Based sales experience
• Computer proficiency; Microsoft Office preferred
• Excellent written and verbal communication skills
• Must pass Background and Drug screenings

The pay rate is $20.00/hour. The work hours are Monday through Friday, 8:30am-5:00pm.

Adecco provides benefits such as medical, dental, vision and 401K for our working associates.

Interested applicants may call Susan Purdue at 724.387.7777 to learn more about this opportunity and to schedule an interview or simply click on Apply Now to be considered for this inside sales/customer service job or you can visit our website www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Pittsburgh, PA

Outbound Sales Rep

Adecco is currently assisting a local client in their search to fill a Outbound Sales Representative job in Knoxville, TN. This is a Long-term with possibility of full time opportunity. As a Outbound Sales Representative Apply Now if you meet the qualifications listed below!

Responsibilities for this (Outbound Sales Representative) job include:

This is purely an outbound calling job. Associates will have goals and expectations. The schedule is as follows 9:30 a.m. - 4:30 p.m. Mon-Thurs and 9:30 a.m. - 4 p.m. on Fridays.

Here are some ideal qualities of an RC:
o Personable
o Articulate
o Goal Orientated
o Conversationalist
o Sales Experience:
o Highly professional and comfortable dealing with top management and executives
o Ability to understand that the position is 100% outbound calling and will require making about 30 to 40 calls per hour
o Ability to motivate others over the phone
o Enthusiastic and energetic
o Positive attitude and willingness to take direction.
o Competitive and self-motivated
o Must Have reliable transportation & commit to a regular work schedule
o Persistent not taking no for an answer
o Detail oriented -thorough and able to keep accurate and complete records

o This is an exciting job in a positive small office environment.
o Recruiters will develop their sales and communication skills through on the job training.

The schedule is as follows 9:30 a.m. - 4:30 p.m. Mon-Thurs and 9:30 a.m. - 4 p.m. on Fridays.
The pay rate for this position is 10.00 an hour.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.df-dc

Knoxville, TN

Sutherland USPS

USPS Sales Representative

Hours: 9am-5:30pm

Pay: $13.57/hr

Training: 1 week

Description:

The Sales Representative for the USPS ¿ Government program would be responsible for speaking with small to medium size businesses in regards to United States Postal Service Direct Mailing. This includes determining if a business is interested in using Direct Mail and ensuring each business that uses Every Door Direct Mail service from the United States Postal Service will help them reach the market that matters most to the small business.

Responsible for making 50 calls a day which will include eight 25 minute presentations which equates to 40 per week regarding the Direct Mail tool. You will be responsible for reaching out to customers repeatedly to gain their interest in our service. Sales counts once the customer goes to the post office and mails their product.



If interested in this position, send an email with an attached resume to James.Dalesgs@gmail.com


Thank you,


James Dale
Adecco Representative for Sutherland Global Services
Office: 585-512-1426
James.Dalesgs@gmail.comdf-dc

Rochester, NY

Inbound and Outbound Sales Positions

Hours: Multiple shifts are available

Pay: Ranges up to $13.57/hr

Training: Up to 2 weeks

Description:

Adecco is currently assisting a local client in inbound and outbound sales positions. The primary role of these positions is the agent will be responsible for inbound calls regarding sales and customer service questions. Agents will be expected to effectively manage their time while keeping the clients engaged.

Ideal Candidate:

• Strong customer focus
• Detail oriented
• Strong verbal reasoning and analytic skills
• Adapt well to change
• Comfortable with computers and multi-tasking



If interested, please click apply to begin the application process


Thank you,df-dc

Rochester, NY

Part Time Sales Representative Hewitt, TX 76712

Adecco is currently assisting a local Waco client in their search to fill a Part Time Sales Representative job in Hewitt, TX. This is a temporary position with the opportunity to become permanent. As a Part Time Sales Representative you will be responsible for returning calls to interested parties, identifying new business opportunities, and qualifying sales leads over the phone. Apply Now if you meet the qualifications listed below!

Responsibilities include:
- Business to business sales (phone only)
- Identifying new business opportunities and making contacts with prospective customers over the phone.
- Assisting clients over the phone with inventory analysis and making suggestions on new products that complement their current inventory.
- Assisting with the development of sales and product presentations.
- Creating sales quotes and processing orders for customers over the phone.
- Updating and maintaining the customer database.
- Monitoring customer orders and accounts to ensure they are processed accurately and arrive in a timely manner.
- Maintaining a high level of product knowledge.

Qualifications:
- Experience in a sales and customer service environment
- Have great communication skills and be able to interact and communicate by phone and email with prospective clients.
- Be persuasive, along with the ability to listen, build rapport, and close business.
- Be energetic, positive, self-motivated, self-directed, and demonstrates a willingness to learn and accept new responsibilities.
- Be computer literate, with good typing skills
- Have familiarity with MS Excel, Word, Outlook

Position Details:
- Compensation - $12.00 to $14.00 per hour (depending on experience)
- Shift Part time, Tuesday through Thursday, 8:00am - 5:00pm

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Visit our website www.adeccousa.com to apply for this Sales Representative job in Waco, TX. You can also search for other available openings.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Woodway, TX

Systems Analyst

Systems Analyst-Systems Analyst- Clinton MS 39056-available through Adecco. Primary responsibilities are listed below. This is a 3 month contact job with the possibility of extension, that is anticipated to start on May 25th, 2015, and the pay rate of $20.75 hrly.

START DATE
05/25/2015
END DATE
11/17/2017

Systems Analyst-Systems Analyst- Clinton MS 39056

DESCRIPTION
Two shifts for this posting - the initial training shift will be 8:00am to 5:00pm.
Shift #1 - 11:00am to 8:00pm OR Shift #2 - 3:00am to 12:00pm ***Please indicate which shift you can work ***

This position will be part of the Sales Support Resource Center providing end user application support for COFEE To Go, OneView, PremiSys, Salesforce.com, and other web-based applications via phone, email, chat, and chatter. Candidate will work in a fast paced, multi-tasking environment supporting sales teams across the world. The candidate will be an enthusiastic individual with experience in providing IT support to office environments and an interest in cross-application networking and collaboration. The candidate will need excellent communication skills, able to work as part of a team, as well as managing their own work load and time management.

Key Responsibilities

*Triage and resolve trouble tickets related to technical difficulties with various web-based applications.

*Provide technical expertise to ensure applications meet business requirements.

*Analyze current business processes and suggest improvements.

*Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations.

*Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly.

*Monitor #Help Chatter Posts to ensure all posts are closed out quickly.



Other Responsibilities

*Actively contribute to ongoing process improvement via ISO Process.

*Perform other duties or special projects as assigned.

*Ability to complete multiple simultaneous projects in a timely manner.

*Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems.

*Confirm the validity of the reported problems and seek known solutions related to these more complex issues.

*Provide monthly tip sheets to top volume branches and training department to improve training.



Required Skills

****Bachelor's Degree of Seeking College Degree Required***

*2+ years customer support/help desk experience.

*Strong communication, interpersonal, and analytical skills

*Ability and desire to provide excellent customer-service to internal and external customers

*Working knowledge of MS operating systems and applications.

*Ability to work independently in a dynamic environment.

*Telecommunications experience desired



If you are interested in this Systems Analyst-Systems Analyst- Clinton MS 39056 position, please contact Penny Fuller at penny.fuller@adeccona.com or call Penny Fuller at 470-219-6857. For other opportunities available at Adecco go to www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Clinton, MS

Computer Operator

Adecco is now hiring for a Computer Operator position in Johnstown, PA. This is a great opportunity at an international technology corporation. The position is temporary and will conclude when the prject is completed. The Computer Operator is responsible for loading software into computers. If you meet the below requirements, Apply Today!

Responsibilities for the Computer Operator job include:
• Load software into computers
• Navigate and act as administrator of computer system
• Perform operational tests of systems
• Record and interpret test data

Requirements for the Computer Operator position:
• Experience working in Tech Support or related field
• Ability to lift up to 50lbs
• Ability to pass background and drug screen.

The hours for these positions are Monday through Friday, 8:00AM to 4:30PM.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.

If you are interested in the Computer Operator Positions in Johnstown PA, apply now to send us your resume!

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Johnstown, PA

Part Time - Inside Sales

Do you have the "gift of gab'? A Fast growing commercial cleaning company is looking to add a qualified part time TeleSales Expert to their sales team. This talented professional will perform warm marketing calls to inform potential clients about the service and to set and pre-qualify sales appointments.

Duties include meeting daily performance objectives, identifying prospects, and qualifying sales appointments while maintaining accurate records to maximize opportunities to procure new accounts. Will perform other related tasks as assigned.

Requirements:
2 Years related outbound tele-sales experience
Excellent Interpersonal, Clear Speaking Voice, & Listening Skills
Knowledge of all Basic MS Office Programs
Ability to take legible accurately detailed customer information, notes, or messages
Positive Attitude and Patient Mood with ability to function in high-pressure situations
Ability to sit for extended periods of time.
HS Diploma or equivalent

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this part time Inside Sales Rep job in Homewood, AL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Birmingham, AL

PT Fundraising Associate Jobs- Hoover, AL

Do you have a genuine passion for helping others? Are you a positive personality that can responsibly inspire others to action? Are you truly confident performing fundraising by phone and/or in person? Are you available for part-time work 9:00am-3:00pm? If so, Adecco has wonderful opportunities for a motivated Fundraising Recruitment Coordinators.

Must be flexible and dependable; willing to work well in a fast-paced environment, treat others with respect and consideration, and accept responsibility for your own actions. An adept Recruitment Coordinator understands the business implications of his/her decisions, aligns their work with strategic sales goals, completes administrative tasks and develops strategies to achieve organizational goals.

These qualified candidates and creative fundraisers are responsible for securing new income, developing relationships with major sponsors and working to expand our client¿s business clientele. Recruitment Coordinators are part of the contact center team that happily reach out to potential supporters and work with the organization¿s directors to ensure positive monetary growth and awareness about neuromuscular diseases.

Ideal candidates have drive and are fully motivated to meet and exceed fundraising goals and quotas. They clearly and persuasively communicate, listen and seek clarifications, participate in meetings, and write clearly and informatively. Recruitment Coordinators also establish and maintain collaborative relationships with sponsors to meet business objectives. They seek increased responsibilities and ask for and offer help when needed.

Recruitment Coordinators also demonstrate the ability to work independently and collaboratively with a variety of personalities and leadership styles. Those who thrive in this role show initiative by measuring themselves against a standard of excellence. They avail themselves of all training resources and undertake self-development activities to learn new skills. His/her ability to multitask in a changing work environment, while managing competitive demands and unexpected events is tantamount to long-term success.

Responsibilities:
- Participate in the execution of major fundraising programs such as Shamrocks against Dystrophy, Muscle Walk, Lock-Ups, Fill the Boot, Golf Tournaments, Social Events and other community based fundraising and health care activities such as clinics, camps, support groups, and other service programs.
- Have excellent speaking, hand writing, and detailed accurate note-taking skills.
- Execute to exceed revenue goals and quotas specifically related to growth and new income sources.
- Create fundraising opportunities through various business development techniques including prospecting, targeted follow-up on provided leads.
- Leverage existing business while continually generating new sales.
- Deliver organized, structured, and persuasive presentations, using effective written and verbal communication.
- Represent Company throughout the community and actively engage in networking events and business development groups.
- Consistently uses fundraising strategy to meet timelines and donation goals.
- Build relationships and accountability systems to ensure supporters are engaged and company¿s mission is clearly articulated.
- Perform other duties or special projects as needed.

Physical Demands
- Employee is regularly required to sit; use hands to make repetitive phone calls manually. Specific vision abilities required by this job include close vision.

Qualifications
¿ Bachelor¿s Degree (Business or Non-Profit Management preferred) and 2 to 3 years of demonstrated sales and business development experience with a track record of successfully meeting sales quotas and surpassing expectations or equivalent combination of education and work experience in sales and/or fundraising.
¿ Ability to work independently and have high personal expectations of work product
¿ Strong computer skills, basic telephone skills, and ability to use existing technology to achieve desired results
¿ Telesales, Fundraising, Non-Profit, Medical Collections, or Banking background preferred.

Work in a service-oriented, fun, competitive environment. Start making a difference today! Apply Now!df-dc

Birmingham, AL

Indirect Sales Representative


Adecco is currently assisting a local client in their search for an experienced salesperson in Boise, Id for a growing tech company. This position is a temporary to hire job opportunity. Team members are responsible for meeting and exceeding sales quota, outbound calling, opportunity identification and building consultative, long-term relationships with customers and partners. Successful candidates will enjoy working with a great team, competitive pay, flexible work schedules and a casual dress environment! Are you driven? Are you Competitive? If so this job might be the right job for you! If you meet the qualifications listed below please Apply Now!

Responsibilities for Indirect Sales Representative include but are not limited to the following:

Must meet and exceed sales quota.
Responsible for pipeline/deal/opportunity management.
Will forecast revenue.
Responsible for conducting outbound calls to potential and established customers on a daily basis.
Must close sales and overcome customer objections.
Establish and expand relationships with key decision makers.
Work closely with field representatives to maximize revenue potential.
Responsible for calling and qualifying leads.
Consistent and effective use of CRM tool (Salesforce).
Must be a team player and have the ability to work well cross functionally
Sales representative candidates must meet the following requirements for consideration:

High School Diploma
2-3 years of business to business sales
Must have excellent phone communication and etiquette, facilitating large volume of daily calls.
Prioritize and adjust to changing demands of the position
Previous experience with a CRM tool, preferably Salesforce
Prior technical sales a plus


We have openings on Monday- Friday, 8am-5pm

Pay for this position is $14/hr plus bonus. This is a temporary-to-hire opportunity.

If you are ambitious, enjoy working on a team, and have the ability to exceed sales quotas this position is for you.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.
Adecco is an equal opportunity employer, Minorities/Women/Veterans/Disableddf-dc

Boise, ID

Helpdesk

A Helpdesk job in Boise, ID is available courtesy of Adecco Engineering and Technical. As a qualified candidate you will be responsible for troubleshooting client desktop or server issues. You are expected to develop/maintain client relationships, work remotely with clients over the phone or through remote access tools, and solve customer network, server, or desktop problems, training for clients or staff. Helpdesk job responsibilities include: • Network troubleshooting to problem resolution • Server troubleshooting to problem resolution • Workstation troubleshooting to problem resolution • Hardware troubleshooting to problem resolution • Software installation and troubleshooting • Network / LAN / WLAN troubleshooting to problem resolution • Basic server / desktop installation or configuration • Remote server checks or server / desktop maintenance • Maintain a high degree of professionalism (Attitude, appearance, etc.) • Maintain superior client relations. • Accurate record keeping: time sheets, technical notes, expense reports. • Accurately document changes to client network configuration. • Knowledge and proficiency with various computer systems, hardware, and software QUALIFICATIONS: • At least 1 Years of industry work experience • College education preferred If you are interested in this Helpdesk job opportunity in Boise, ID or have questions about the position please contact Megan Stradley at megan.stradley@adeccona.com. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Boise, ID

IT Desktop Support - 5912

An IT DESKTOP SUPPORT job in CORNING, NY is available through Adecco Engineering and Technology. This is a long term contract position for someone with Customer Service background and a desire to grow. THE IT DESKTOP SUPPORT JOB RESPONSIBILITIES INCLUDE: • Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment • Install and upgrade equipment and software • Identify recurring issues, document and escalate to appropriate personnel • Represent technical bridge between technology groups and business units • Make recommendations for improvement in processes and procedures • Follow existing processes and use standard methodologies to carry out assigned tasks • May be required to maintain inventory supplies • Participate on cross-technology teams QUALIFICATIONS: • Associates Degree or higher (unless Associates Degree would be attained within 6 months of Hire Date) • Looking for between 0 and 3 years of experience for this position • Strong troubleshooting skills • Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement • Active Directory familiarity • Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 8.1 • Knowledge of Mac operating system and Mobile device operating systems such as IOS and Android • Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access) • Good oral/written communication skills and Documentation skills • Problem solving skills • Ability to work independently or as part of a team Equal Opportunity Employer Minorities/Women/Veterans/Disabled If you have questions about the position please contact KIMBERLY LUKE at 607.937.4145 or kimberly.luke@adeccona.com For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com

Corning, NY

Help Desk Analyst

Helpdesk Analyst requires knowledge of MS Office, Windows XP, and Windows 7 and Internet applications is required. Must be able to troubleshoot all types of IT hardware equipment including desktop PC's, laptops, Printers and Servers. Helpdesk Analyst will answer calls, respond to emails to resolve hardware and software problems. The pay is DOE and workweek is Monday thru Friday.df-dc

Black Mountain, NC

Customer Service Representative II



Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for an Customer Support Technician on a --CONTRACT -- opportunity with a leading company in Alpharetta, GA.

Job Requirements:

*Associates degree preferred

*1-3 years in a high volume call center required

*Heath care experience preferred

*Ability to work flexible schedule to include weekends, holidays and emergency situations

*Ability to utilize Microsoft Applications

*Ability to type 35 words per minute

*Excellent oral and written communications

*Ability to multitask and prioritize appropriately in high volume fast paced environment

*Ability to excel in a team environment as well as work well independently

*Clarify and SAP knowledge preferred

Key Responsibilities/Duties Customer Satisfaction:

*Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. F

*irst point of customer contact for general inquiries like pricing, products, scheduling etc.

*Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

To be considered for this position, you must use the "apply now" button to submit your resume.

Alpharetta, GA

SALES ASSISTANT - ADMINISTRATIVE - SALES

The IP&Science Life Sciences Sales team is looking for a Sales Assistant in their Atlanta, GA location! In this position, the contractor will be responsible for generating leads, qualifying opportunities, and distributing them to the sales team. A strong fit for this position is someone who has worked in a similar role with a sales team! They will also be asked to maximize sales opportunities and to keep up to date with existing and new TR services and marketing/sales campaigns! 1 year of previous sales experience is required, Bachelors Degree is preferred! Interviews will be over the phone!
Duties and responsibilities:
Responsible for generating leads, qualifying opportunities, and distributing them to the sales team
Responsible for creating and updating account profiles in Salesforce.com
To acquire detailed knowledge of Thomson Reuters IP & Sciences' products and to keep that knowledge up-to-date
To set up customer meetings/product demos for the sales team
To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed time frames
To maximize sales opportunities and to keep up to date with existing and new Thomson Reuters IP & Science services and marketing/sales campaigns
To maintain customer satisfaction with all Thomson Reuters' IP & Science services and functions

Skills/Experience:
1 year of previous sales experience
Previous experience in the life sciences, pharma and/or biotech industries are preferred
Proficiency in WebEx, Salesforce.com MS Word, PowerPoint, and Excel applications
Solid organizational background with the ability to prioritize tasks in order to successfully meet goals
Adaptable, flexible, open to diverse ways of thinking and diverse cultures
Must have strong communication and interpersonal skills
College degree preferreddf-dc

Atlanta, GA

Sales

Needed: experienced Sales Reps, motivated and dependable, wit hthe ability to close! Preferred some advertising background, not required. Base plus commissiondf-dc

Roanoke, VA

Systems Administrator 3

Adecco is looking for a Contract, Systems Administrator for a large client located in Atlanta, GA. This contract has the possibility of lasting up to one year. See job description and requirements below.

Systems Administrator (Contractor)

Atlanta, GA

**Candidates must have 2 year CCNA , experience in Network Support or NOC.**

The candidate will provide Tier I network troubleshooting and maintenance in a 24x7x365 network control center. The position will need to maintain a ticket queue resolving issues based on priority and SLA. The position demands someone comfortable with collaborating in and outside of the department to drive issues to resolution.

Skills Required
? Must have experience with circuit providers and troubleshooting circuit related issues.
? Core networking fundamental skills are critical for this role to troubleshoot routing, switching, and wireless infrastructures.
? Understanding of STP (PVSTP, PVSTP+), MSTP, HSRP, LACP.
? Candidate must have familiarity with DNS and DHCP.
? Engineer must be familiar with EIGRP, BGP, Static Routing
? Ability to make changes via a CLI method.
? Experience communicating verbally and in writing with peers and management.
? Display organizational skills to prioritize issues based on severity.
? Must be a self motivator to research solutions based on need.
? Knowledge and experience with Cisco, HP, NSM and F5
? Familiarity with network monitoring and ticketing tools, i.e. Remedy, SMARTS, Scrutinizer
? Working knowledge of access lists, firewalls, and troubleshooting along the lines.
? Firm understanding of Wireless technologies, channels, SNR.
? Certifications: CCNA or CCNP
? +2 years in network supporting role, required


HOW TO APPLY:
Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the ?Apply Now? button to fill out your application. If you have any questions, you can contact Laurie Czechowski by email at laurie.czechowski@adeccona.com .

Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career.df-dc

Atlanta, GA

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