Milbank Call Center Jobs

If you’re someone who is organized, helpful and outgoing, call center jobs in Milbank might be right for you. Work with Adecco during your job hunt and you’ll connect with a team of recruiting and staffing experts who are invested in helping you stand out in the workplace. It doesn’t matter if you’re a new graduate, relocating or simply seeking a change, our staffing specialists can help match you with the right company, realize your potential and accomplish your career ambitions.

We know that the market for jobs in Milbank can be competitive — that’s why we regularly work with talented professionals like you, matching them with opportunities that let them put their skills to use. There is no better way to utilize your personal skills than by putting yourself on a company’s front lines and interacting with their customers.


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Displaying 1 Call Center Job in South Dakota

Outbound Phone Clerk - Part Time Evenings

Adecco is seeking friendly callers for permanent part time outbound phone clerks!

Associates will be using a dialer system to cold call business prospects with the goal to schedule appointments.

Qualified candidates will possess the following skills:

? Ability to comfortably make friendly cold calls to prospects.
? Possess a high tolerance to stress and enjoy working under tight deadlines.
? Enjoy working in a fast paced, metrics-driven environment.
? Be available for an evening (4pm-7pm) and Saturday (9am-noon) schedule.df-dc

Rapid City, SD


Call Center Representative - Customer Service

Are you ready to launch a sales career with a Fortune 100 Fastest Growing Company? A local organization is expanding rapidly and is currently seeking motivated, sales-driven professionals. This is a fun, friendly and fast-paced sales call center with attractive commission and opportunity to truly grow with a company. If you meet the qualifications listed below – Apply Now!

Responsibilities for Sales Professionals:
• Answer incoming calls from members verifying their accounts
• Build genuine rapport and deliver a world-class consumer experience
• Effectively listen and persuasively build the program’s value
• Explain the features and benefits of the product in a persuasive manner to sell the products to the customers
• All calls must be handled in a professional manner, with a high level of quality, efficiency and attention to detail
• Knowledge of Microsoft Suite and using electronic databases

Successful candidate profile:
• Assertiveness and drive to make the sale
• Engaging, friendly personality
• Strong sales experience, preferably in a call center environment

Pay & Benefits:
• Agents earn $14-$15 per hour + commission!
• Bonus $600 per month for achieving 100% of your goal
• Comprehensive Benefits Package includes: 2 weeks paid vacation, Medical, Dental, Vision, 401k match and many other perks!

Schedule:
• Full time schedules range from 7:00am – 11:00pm (Monday through Saturday) and 9:00am – 6:00pm (Sunday)
• Frequent overtime is available

If you are a fit for this position apply at www.adeccousa.com and choose Office Number 5255 to be considered for these specific positions.df-dc

Minneapolis, MN

Software Support Representative

A Software Support Representative job in Maplewood, MN is available courtesy of Adecco Engineering and Technical. In this role, you will be navigating within multiple systems to research and resolve customer issues promptly. This is a long-term contract opportunity. Software Support Representative job responsibilities include: • Guide company employees and customers through the set-up and use of company devices, applications, and software in accordance to corporate and divisional guidelines. • Provide excellent customer service to customers. • Phone skills (inbound or outbound); the majority of calls will be inbound (estimate 10-25 per day). • Provide the best service in order to increase both real and potential sales for the divisions served. QUALIFICATIONS: • Prefer candidates with Call Center and/or Helpdesk background. • Experience with network troubleshooting. • Familiarity with Android and iOS device operation and troubleshooting. • Customer service and phone skills. • Positive attitude. • Team player with ability to multi-task. • Ability to follow established policies and procedures. • Possess strong problem solving skills. • Excellent verbal and written communication skills. If you are interested in this Software Support Representative job in Maplewood, MN then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Kris Brykovsky at (612)656-1087 or kris.brykovsky@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Saint Paul, MN

Senior IT Specialist

A Remote Senior IT Specialist position courtesy of Adecco Engineering & Technology is available. The role of the Senior IT Specialist position provides focused design, implementation and rollout support services for IBM Cloud Identity client on-boarding and follow-on implementation projects. RESPONSIBILITIES:

*Integration, design and testing efforts related to on-boarding new clients onto IBM Cloud Identity Services.

*Cloud Identity IT Specialist works under the technical direction of Cloud Identity Consulting IT Specialists to perform specific implementation tasks for individual projects.

*Works closely with IBM Cloud Identity Project Managers, client stake holders and SME’s to properly design, implement, test and provide rollout support for the components for which they are responsible

*Work both on-site and remotely, individually as well as in three to six person project teams

*Leadclients through initial scoping / sizing in preparation for on-boarding to IBM Cloud Identity Service. This includes collecting requirements, describing a technical solution and/or communicating technical status.

*Direct iterative requirements-gathering and design cycles, coordinate and execute the implementation of the on-ramp (including managing 1 to 4 implementation resources).

*Work closely with Cloud Identity Senior IT Specialists and Project Managers to manage client expectations and project scope throughout the project.

*Generate required documentation per well-defined Cloud Identity on-ramp processes.

*Assist in the continual maintenance and improvement of Gateway on-ramp processes

*Work effectively with team members both within IBM and with client technical staff.

*Articulate details of a solution to technical and non-technical staff when required.

*Document aspects of a technical solution (Universal Markup Language [UML], Visio, configuration instructions, test plans, and other relevant technical documentation)

*Work within a fast-paced environment, self-motivate and operate independently, think creativity and “out of the box” when designing solutions and handle multiple, disparate assignments and client projects in parallel

Security Domain Skills - Identity Access Management

*In-depth knowledge in Identity and Access Management

*Knowledge of governance of development processes

Understanding of compliance issues and industry standards frameworks (eg, ISO 27001/2)

*IBM Security Access Manager (ISAM)

*IBM Security Identity Manager (ISIM)

*IBM Security Directory Integrator (DI)

*IBM Security Federated Identity Manager (FIM

Comprehension of IT Security concepts and technologies such as:

*Public Key Infrastructure (PKI)

*Multi-Factor Authentication

*Role Based Access Control (RBAC)

*LDAP Directories (Schema and DIT Design, Usage)

*Automated Provisioning

Strong integration skills including the ability to design, develop and test utilities (using, for example, Perl, JavaScript, UNIX-75 shell, Java, C++ or C#) to be used for integrating disparate software projects

*J2EE, .Net, or other Object Oriented Development Skills are a plus

Strong oral communication skills, including the ability to:

*Interface with clients when collecting requirements, describing a technical solution, or communicating technical status

*Work effectively with team members both within Lighthouse and with client technical staff

Strong written communication skills, including the ability to document aspects of a technical solution (Universal Markup Language [UML], Visio, configuration instructions, test plans, and other relevant technical documentation) QUALIFICATIONS:

*Bachelors of Science (or higher degree in Computer Science, Computer Engineering, Mathematics, or a related field

*Masters Degree is preferred

*Three plus years of experience implementing large-scale enterprise software deployments in a variety of industries

*Three plus years of experience in the Identity and Access Management (IAM) and/or Federated Single Sign-On arenas

*Demonstrated programming and application integration skills

*Experience working across diverse teams to facilitate solutions

*Experience working with Security practicioners

*Readiness to travel 50%

*Fluency in English

If you are interested in this Senior IT Specialist position then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact the recruiter at Elena.Andreoni@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled Some knowledge of V7K, SVC, and GPFS would be helpful, but not required

Abie, NE

Help Desk Agent

A Help Desk Agent job in Middleton,WI is available courtesy of Adecco Engineering and Technical. This position is responsible for providing exceptional service and support for in-bound phone calls and email for issues related to audio/visual equipment installations. Major duties include: providing customer product design assistance; providing customer technical support assistance; documenting recurrent customer and product issues. Qualified candidates will have excellent communication skills, and experience in the installation or support of audio/visual equipment. This is a three to six month contract position, with strong potential of turning into a permanent, full time position. Help Desk Agent job responsibilities include: • Assisting and/or leading inbound customer technical support functions. • Assisting and/or leading inbound customer system and product design support functions. • Testing new products or existing products in applications as assigned by product management. • Communicate recurrent issues to management. • Document customer interactions in CRM tools. • Operate in a team environment with in‐house and remote staff. • Develop strong relationships with outside and inside sales staff. • Ensure that housekeeping is done on a daily/nightly basis. • Perform related duties as assigned by supervisor and management. Qualifications: • Minimum of three years’ experience in customer service. • Minimum of two years’ experience in the audio‐visual industry (CEDIA, InfoComm, and/or BICSI channels) or another high‐tech field. • Excellent verbal and written communication skills. • Ability to maintain a positive, enthusiastic attitude at all times. • Ability to self‐motivate. • Highly proficient in office software tools, including Microsoft Word, Excel and PowerPoint. • Ability to work well with others in a team environment. If you are interested in this Help Desk Agent job in Middleton, WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Middleton, WI

Inside Sales - Account Manager

Inside Sales – Account Manager

A client in the Green Bay Area is looking to fill an Inside Sales – Account Manager Position. This is a full-time temp to hire job opportunity. Under minimal supervision, the Sales - Account Executive will perform all sales and customer services activities with assigned clients and territories to increase gross profit margin dollars. Candidates will maintain and develop assigned accounts by use of sales calls. If you meet the qualifications below, please Apply Now!

Responsibilities for this Inside Sales – Account Manager include:

• Call prospective customers to introduce products and services with the goal of developing prospects into clients
• Increase sales of services by becoming aware of customers requirements
• Schedule calls with clients that correspond with the clients calendar
• Forecast anticipated sales for Branch and Area management planning
• Work with Adecco personnel and clients to resolve billing and service issues
• Maintain records of all client sales activities and follow-up requirements
• Assist in the development and maintenance of name awareness through advertising and public relations activities, such as; direct mail and promotional programs.
• Provide first line support and backup in office supervisor’s absence

Qualifications:

• Bachelor's Degree in a business related discipline
• Minimum of 1 year inside sales experience or the equivalent highly preferred
• General knowledge of marketing and sales techniques,
• Effective organizational and oral/written communication skills

Apply Now if you are interested in this Inside Sales – Account Manager job in Green Bay, WI.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Green Bay, WI

Technical Support Help Desk

A Technical Support Help Desk job inMilwaukee,WI is available courtesy of Adecco Engineering and Technology. The client is looking for candidates who have a combination of technical savvy along with great communication skills. This role will be in a call center environment providing phone support to end users. Technical Support Help Desk job responsibilities include: • Fielding as many as 100 phone calls per day • Indentifying and analyzing technical issues efficiently • Working with sensitive data while assuring confidentiality • Documentation of resolution metrics Qualifications: • 2-3 years of professional computer support experience • Associate’s Degree in Information Technology or equivalent • Ability to work in a fast paced business professional environment • PC hardware knowledge; strong diagnostic skills in software - Microsoft Office (Word, Excel, Access, Power Point, Outlook), Windows 7 If you are interested in this Technical Support Help Desk job inMilwaukee,WI then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Milwaukee, WI

Inbound Sales Rep

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!
.df-dc

Chillicothe, IL

Inbound Sales Representative

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Telemarketing/Sales

Are you money motivated? Are you able to build a quick report and evaluate the needs of your customers? Do you enjoy talking on the phone? If so, Adecco is looking for you!!

Our client, a national leader in telecommunications has immediate openings for Inbound Sales Representatives!

Minimum Requirements:
- High School Diploma or GED
- At least 1 year recent sales experience
- Able to work in a base pay + commission environment
- Ability to multitask and work with multiple computer programs

Still interested?? Please go to adeccousa.com to apply.

Pay is a commission + base pay 8.25hr.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

Medical Coverage - Access to an affordable and comprehensive group medical coverage plan401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
Service Bonus - Rewarding employees who make an extended work commitment
Paid Holidays - Selected paid holiday, based on accrued hour requirements
State-of-the-Art Career Center - Training and resources available for all employees
Highly trained and professional staff - Our team cares about you and your career!df-dc

Chillicothe, IL

Helpdesk

A Helpdesk job in Cheyenne, WY is available through Adecco Engineering and Technology. This is a contract to hire position and the successful candidate will have experience and knowledge of Windows 7 & 8, and Microsoft Office 2010. Printer setup is a plus. The position pays $18/hr. Helpdesk job responsibilities include: • Provide service and preventive maintenance on all equipment • Interact with end users - supporting staff of up to 100 people • Act as call center and possible travel to other parts of Wyoming • Train new operators • Ensure proper inventory levels • Install updates and upgrades to laptops as needed • Ordering parts as needed Qualifications: • HS Diploma • Experience with remote diagnosis, and problem solving. Includes: laptops, printers, and monitors • Problem solving skills with Microsoft Office applications including Outlook • Problem solving skills with Windows operating system • Excellent communication skills and able to resolve simple solutions over the phone If you are interested in this Helpdesk job in Cheyenne, Wyoming then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Jacob McMahan at Jacob.McMahan@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cheyenne, WY

Outbound Sales Representative

Adecco is currently assisting a local telecommunication client in their search for Outbound Sales Representatives in the West Denver Metro area. We are looking for outgoing, ambitious individuals with GREAT communication skills!! We want candidates that are able to achieve or exceed individual and team objectives. Immediate need! If you meet the qualifications, Apply Now!

Benefits:
TEMP TO HIRE
FUN FAST PACED ENVIRONMENT WITH FLEXIBLE SCHEDULE
HOURLY PAY PLUS INCENTIVE IN ADDITON TO ON THE SPOT REWARDS AND PRIZES
PLEASE ASK ABOUT THE REFERRAL BONUS

Primary Responsibilities:
• Make outbound customer calls to discuss new products and upsale items
• Ability to communicate effectively over the telephone
• Be familiar with products and able to generally describe them
• Demonstrate ability to multi-task
• Use data entry skills to accurately enter information into database.

Qualifications:
• Must have a HS Diploma or equivalent
• Professional, interpersonal and tele-marketing skills
• Accurate, organized, detail-oriented, and self-discipline, team oriented
• Basic computer knowledge and data entry skills
• Previous telemarketing or outbound call center experience preferred

Adecco is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Click on Apply Now to be considered for this OUTBOUND SALES REPRESENTATIVE position in West Denver/Wheatridge, CO or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
df-dc

Denver, CO

Front Line Supervisor

Adecco is currently assisting a local client in their search for a Front Line Supervisor in Wheat ridge, CO. The primary function of the Front Line Supervisor is to ensure that the service delivered to customers is of the highest quality. The candidate will be supervising and monitoring daily performance of Telemarketing Sales Representatives. If you meet the qualifications listed below, please Apply Now!

Pay: $14.00/hr
Schedule: M-F, 12:30-9pm

Duties and Responsibilities:
¿ Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
¿ Implement company policies, procedures, and service standards in conjunction with management
¿ Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
¿ Train or instruct employees in job duties or company polices or arrange for training to be provided
¿ Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance

Qualifications:
¿ Demonstrated experience in coaching, developing, hiring, interviewing and firing of employees
¿ Creating thinking on how to motivate employees using both monetary and non-monetary means
¿ Ability to create a positive sales cultures through rewards and recognition
¿ High school diploma or equivalent
¿ Prior supervisory experience is preferreddf-dc

Wheat Ridge, CO

Product Support Rep. I (McAfee 3653249)

Our client has a /Product Support/Technical Support Specialist position open in Englewood, CO! A Technical Support Specialist is responsible for providing strong technical and product support to customers, sales, Support Department staff and Support management. Perform research on technical issues as reported by customers/partners. This individual is responsible for providing first level support to customers/partners relating to the McAfee SEWS suite of services. This individual will coordinate the research, escalation and resolution of technical issues logged by customers/partners via phone and/or the McAfee SEWS eService Portal. This individual requires flexibility to manage multiple tools and service requests.

Englewood, CO

Technical Support Specialist-LIS

A Technical Support Specialist job inIndianapolis,INis available courtesy of Adecco Engineering and Technology. You will provide technical support to our client’s customer base specializing in the IT Solutions for their instrumentation (Clinical Systems, Immunology, Molecular, Blood Gas, Urinalysis and Hospital Diabetes Care). You will also utilize expertise with customers in troubleshooting instrumentation and software to identify problems, answer basic questions on the function and usage of products, and recommend resolutions. Technical Support Specialist job responsibilities include:

*Direct technical support to customers in troubleshooting moderately complex and some complex problems related to non-functioning electro/mechanical equipment, software applications or reagents to identify problem areas and recommend corrective action. Refers more complex issues to higher levels.

*Applies standard policies and procedures in analysis to resolve routine issues and assesses issues concerning Professional Products to determine potential Medical Device Reports, while adhering to FDA regulations, client and Department Quality requirements.



*Assists with technical training programs which primarily detail Basic Operator level operations, maintenance and troubleshooting instructions for customer users, and field and in-house technical support staff.



*Follows-up with the customer, tracks inquiry and updates/maintains records.

QUALIFICATIONS:

*Associate’s degree in electronics (or equivalent military training), medical technology or related field



*Two years of related experience



*Effective communication and customer service skills: able to effectively communicate with both technical and non-technical groups.

If you are interested in this Technical Support Specialist job inIndianapolis,INthen please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Rod Grays at 317-558-8866 or rod.grays@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Indianapolis, IN

IT Service Support Specialist

Adecco is currently assisting a local client in their search to fill an IT Service Support Specialist job in Bloomington, IN! This is a temporary opportunity. As an IT Service Support Specialist you will be responsible for providing maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations Apply Now if you meet the qualifications listed below!

Responsibilities for this IT Service Support Specialist job include:

• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Perform printer maintenance and place service calls
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with on boarding of new users
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any
• additional specialized equipment
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required
• Duties may be added to

Qualifications:

• High school diploma or equivalent

Preferred Requirements:
• Bachelor’s Degree in Information Systems, Business, Communications or related field
• 2 years of relevant technical experience


Additional information : Work hours will be Monday through Friday, 7 a.m. to 3 p.m.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this IT Service Support Specialist job in Bloomington, IN or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

df-dc

Bloomington, IN

Technical Support (IT) Immediate Openings APPLY NOW!

As an Technical Support Sr. Associate you will be responsible for providing tier 1 diagnostic technical support of servers, storage, networking switches, and routers. This is for computers, not cell phones. You must have recent IT experience. You will triage newly reported problems and assign the proper severity. You will use system and customer information to determine the correct department to route the customer to if their issue is out of your scope of responsibilities. These are 9 month contracts with the potential to go permanent.

Requirements:

Proficient typing skills (30+ words per minute)
Basic knowledge of Dell's product line, current industry products and technologies
Competent writing skills
Competent interpersonal skills
Excellent Customer Service skills
Excellent Communication skills
Ability to Multi-task
Dependable attendance is a requirement of the job

Preference:
A+ or Server+ Certification
Call center experience

This will start in late October. All will need to start that day.

Starting pay $ 17.00. training will be 5 weeks long and all folks must be able to attend EVERY DAY of training.
Must be open for 1st or 2nd shift and be able to pass background and drug screens.df-dc

Oklahoma City, OK

TELEMARKETER

Adecco is currently recruting for a TELEMARKETING REPRESENTATIVE for a local insurance company in Miamisbur.

Job Description:

- Makes and receives phone calls with the intent of promoting or selling company products or services.
- May provide a basic level of customer support but refers more complex problems to other staff members.
- Prefer previous experience in sales, insurance or call center experience.
-Prefer Bachelor's degree in area of specialty or two years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.

If you have telemarketing experience and interested in this opportunity, please go to www.adeccousa.com and click on "apply now" to submit your application and resume. Please feel free to contact our office at 937.432.9679 to review your application.

Adecco is an equal opportunity employer.df-dc

Dayton, OH

Help Desk Analyst

A Help Desk Analyst Job in Louisville, KY is available courtesy of Adecco Engineering and Technical on a contract basis. To be successful in this role you must have experience troubleshooting hardware and supporting IT systems in a call center environment. You will provide technical support and expertise to system users and administrators, internal staff and support partner companies. Our client is seeking a strong team player with effective communication skills that thrives in a fast paced environment. Help Desk Analyst Job Responsibilities:

- Perform technical troubleshooting covering installations, upgrades, data migrations and middleware performance - Provide remote and on-site support to user base, including clients, customers and partners - Take support calls and log issues into problem management system - Diagnoses basic hardware and software problems by phone or email - Responds to customer inquiries and answers customer's basic questions Qualifications: - A+ certification or other IT certification - One or more years of experience - Qualified candidates will work from program specifications or prototypes under the direction of a team leader, senior technical technician - Familiar with LAN/WAN technologies - Printer support experience preferred - Ability to work a flexible shift including nights, weekends, holidays If you are interested in this Help Desk Analyst job opportunity in Louisville, KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Emily Schweiss at 502-715-4430 or emily.schweiss@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

Technical Support Specialist

A Technical Support Specialist job in Louisville KY on a contract-to-hire basis. To be qualified for this position you must possess one to three years of related expereince with an Associates degree in a related field. In this position you'll respond to all incoming calls and emails using ticket system and documented solutions to all issue. You will furthermore document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets. Technical Support Specialist job responsibilities include: - Respond to all incoming calls and emails using ticket system and documented solutions to all issue. - Document all issues according to the defined process and follow up with the customer with ticket information, updated status and resolution of all tickets. - Review previous Shift and produce your shift report using documented procedure. - Perform Comm Checks daily using documented procedure and log. Monitor Emp CommCheck email notifications for Comm issues and resolve. - Maintain working knowledge of the application user interface to assist and inform the customer when issues arise. - Follow Checklist steps to create databases, configure wireless or any other standard procedure. QUALIFICATIONS: - Associates Degree in a Computer Technology related field - One to three years of application/IT helpdesk support in call center environment - A+, Network+, MCTS on SQL Server 2008 and SQL Server 2005 (Preferred) - SQL Server 2005/2008 and SQL Server Management Studio experience (Preferred) - Must be capable of executing basic SQL maintenance with existing tools and queries for database creation, optimization. - Ability to accomodate working a 2nd or 3rd shift with one weekend night If you are interested in this Technical Support Specialist job opportunity in Louisville KY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Emily Schweiss at 502-715-4430 or emily.schweiss@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Louisville, KY

Customer Service/Sales

Adecco is looking for enthusiastic inside sales people to provide customer service and sales for seasonal and holiday sales drive located in the corporate headquarters of a Mason corporation. Will make outbound calls to existing clients to promote sales of food products for employee gifts and promotions. The sales person will be order taking and up selling when applicable. Assignment ends by 3rd week of December.

This customer service and sales postion is a great job for someone looking for extra holiday cash. The hours are Monday - Friday, 8-5, no evenings or weekends. The environment is lots of fun, will have potential for sale bonuses and proven and effective sales training is provided.df-dc

Cincinnati, OH

OH//Customer Maintenance Specialist I//2767-1

• Ensures all aspects of customer requested processing functionality is completed/updated for initial set up of a merchant account or maintenance of existing merchant accounts, which include but are not limited to: Identifies, analyzes and interprets data to be entered from source documents into appropriate system applications based on customer requirements
• Ensures accuracy/compatibility of data to be entered from source documents defined by sales matrix, Online Application and other resources
• Assists requestor with understanding requirements for source documents (i.e. appropriate paperwork / information necessary to enter request into appropriate system application)
• Configure dial terminal and VAR software application files for merchant set up o Prepare and sort source documents for data entry into the appropriate system applications
• Tracks data and source documents until completion of data entry process through the system
• Enters alphabetic, numeric, or symbolic data from source documents into all applicable system applications following format displayed on screens to facilitate system set up of merchant accounts
• Verifies data entered with source documents identifying and correcting any found errors prior to work completion and submission to the Verification representativedf-dc

Cincinnati, OH

Technical Service Technician

Adecco is currently assisting a client in their search to fill a Service Technician position for an office equipment company in Little Rock, AR. This position is a temporary long term opportunity. The Service Technician will be responsible for performing a variety of repair and service support traveling to customer’s locations…. If you meet the qualifications listed below please Apply Now!


Responsibilities for this Service Technician job include:
Work with Low to Mid-Range office products in a break/fix mode and production products in a preventative maintenance mode
Provide repair and service support at customer’s location
Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance
Communicate issues with service management and inform them of potential customer issues if unable to resolve
Participate as a full member of a service workgroup and contribute to the groups productivity
Performs mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level; FRUs may be electrical, electronic or mechanical in nature and are defined during product training
Diagnosis and repair using product manuals, AC-DC multi-meter, and fault codes
Communicate with customers the status of their current service call and address any other service concerns they may have with the product
Present a professional image in all interactions and behaviors
Provide timely and courteous customer service to facilitate customer satisfactiondf-dc

Little Rock, AR

Desktop Support Technician

Contract Desktop Support Technician job in Bucyrus, Ohio. This person will provide computer support to this manufacturing company. You will need to have previous desktop IT experience in a manufacturing company. Pay Rate is competitive per hour. Responsibilities for the Desktop Support Technician include:

*PC troubleshooting and support including but not limited to replacing hardware components.

*install operating systems.

*installs and support canned and custom written PC software.

*Troubleshoot device drivers.

*Perform configuration and installation and troubleshooting of other hardware (printers, network devices).

*Clone hard disk drives using imaging software such as Ghost or Data Lifeguard Tools.

Requirements include:

*At least 1 year of experience as a Computer Technician

*Previous manufacturing experience is desired

*Associate Degree is preferred

*Skills in hands-on hardware troubleshooting and support, replacing hardware components, system installs, imaging, configuration of printers and network devices, and software installs and support

*High degree of professionalism

*Associate degree in Computer Technology/IS or related is a plus

*US Citizen or Permanent Resident (Green Card Holder)

To be considered for Entry Level Industrial Engineer job, please use the "apply now" button to submit your resume or email Lindsay Verhoff at lindsay.verhoff@adeccona.com and include a few bullet points as to how you are qualified for this role.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Bucyrus, OH

Bilingual Help Desk Analyst



A contract-to-hire Bilingual Help Desk Analyst job opportunity in Dublin,OH is available courtesy of Adecco Engineering and Technology. You must have at least one year of relevant experience to be considered for this position. You will be responsible for resolving technical problems from end users in one of the nation's leading medical manufacturing companies. You will be providing support via phone, email, and webforms. The pay rate for this position is between $18.00 and $24.00 per hour. Bilingual Help Desk Analyst responsibilities include: - Receive and log all phone calls within the IT Help Desk database and attempt to resolve calls on first contact or escalate to level II support - Review and log all request coming through IT Help Desk e-mail & webform and resolve requests prior to escalation - Evaluate issues by interpreting end-users problem descriptions to determine resolution or best course of action - Identify problem trends and report to Help Desk Manager for further analysis Qualifications: - Level one or Level two IT Help Desk experience - At least one year of work experience in a customer service oriented IT Help desk environment - Must have extensive knowledge of Windows 2000/XP Microsoft Business Products (Office Suite), Internet Usage, Microsoft Outlook/Exchange - In-depth skills in hardware, software, operating systems, networking, VPN/remote connectivity and desktop knowledge - Tech savvy with outstanding people skills - Bilingual (Spanish) is a plus If you are interested in this Bilingual Help Desk Analyst job opportunity in Dublin, OH then please click APPLY NOW or visit our Adecco website at www.adeccousa.com to submit your resume. If you have questions about the position please contact Jenni East at (614) 948-4713 or jennifer.east@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Dublin, OH

Bilingual Help Desk

A Help Desk job in Cleveland, OH is available through Adecco Engineering and Technical. To be considered for this role, you will be bilingual in Spanish and experienced in providing customer or call center support services. You will provide customer support for software, hardware, Windows, computer peripherals, and basic networking. This is a long-term contract role with no end date. Help Desk job responsibilities include: • Provide phone coverage for 30-40 calls per day, respond to customer questions or concerns, connect to customer computers using remote support tools • Resolve hardware and software customer issues • Build or configure computers • Support inventory control and aid in resolving order, shipping, or receiving customer issues related to computer equipment QUALIFICATIONS: • Strong Spanish language skills • Degree in Computer Science or Information Technology OR related equivalent work experience • One plus years of experience using MS Office Suite, focused on Word and Excel • One plus years working with MS Operating Systems including Windows 7 and XP • One year providing customer service support in a call center environment • Working knowledge of computer hardware and computer networking terms and support • A+, Network+, and Microsoft certifications are a plus • Analytical abilities and technical skills to isolate problems and offer solutions • Communication skills, organization, and excellent customer service If you are interested in this Help Desk job opportunity in Cleveland, OH then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Kathy Becher at 216-328-5249 or Kathy.becher@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Strongsville, OH

Call Center Agents - Appointment Setting

IMMEDIANT OPENING FOR APPOINTMENT SETTER/INSIDE SALES POSITION
Is Adecco the perfect company for you?

Answer these 3 questions and find out.

Why is working for a growing and successful company important to you?

How would a substantial increase in your income impact your life?

What effect would gaining a career in a fast and constantly growing company do for you?

Is Adecco the perfect company for you? If you have a positive attitude, a strong work ethic and determination to succeed, then it just may be!

Job Requirements
• Outbound B2B calls, setting appointments for sales agents
• Need experience with computers
• Fast paced environment, confidence, well spoken, ability to think quickly, strong phone presence, and the ability to be direct
• Great communication, and have motivation
• Ability to talk with business owners
• Over come objections
• Minimum 4 appointments a day


What We Offer
• Compensation of $8 hour plus $10 per appointment, after 3 appointments you get $15 an appointment!!!!!
• Growth opportunities
• A positive work environment
• Tuition Reimbursement
• Preventive Health Benefits
• Dental Benefits
• Vision Benefits
• 401K
• Service Bonus
This is a Full Time position. Monday-Friday 7:30am-4:30pm.

Show us what you have to offer by filling out your application at adeccousa.comdf-dc

Salt Lake City, UT

Technical Support Specialist

A Technical Support Specialist job in Sandy, UT is available through Adecco Engineering and Technology. This is a 12+ month contract position with an opportunity to go full time with our client.

RESPONSIBILITIES: The candidate will be responsible for performing remote based software upgrades for storage systems installed globally in the field. As part of the upgrade process the candidate will also verify the configuration and health of the installed product solution prior to performing the software upgrade and complete post upgrade follow-up tasks to ensure the system is returned to a fully operational state In addition, the candidate will be involved with scheduling and project management activities.

EXPERIENCE: Minimum 3 years experience in Implementation / Upgrade Projects, including Software Support and Systems Administration.

QUALIFICATIONS: • Three years experience as a UNIX, Linux or Windows system administrator is highly desirable • Experience in database administration w/hands-on SQL cli experience • Three years experience w/TCP/IP Ethernet networking configuration / troubleshooting • Must be able to use vi or emacs Unix text editors. • Must be able to edit bash and perl scripts. • Must be able to create DNS entries and know how to generate and edit network configuration files. • Minimum 1 year experience administering LDAP, Active Directory, or NIS authentication • Must be able to demonstrate ability to deliver Project related time bound activities • Must be proficient with Microsoft Excel, Word, PowerPoint and Outlook • Must be proficient with using remote based access tools such as WebEx

EDUCATION: Bachelor of Science Degree preferred



If you are interested in this Technical Support Specialist job in Sandy, UT then please click “APPLY NOW”. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com If you have questions about the position please contact Kadie.priddy@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Sandy, UT

Customer Support Engineer 16251

A Mozy Technical Support Engineer job in Pleasant Grove, UT is available courtesy of Adecco Engineering & Technology. This is a 6-month contract. The Mozy Technical Support Engineer role is a dynamic blend of technical expertise, troubleshooting skill and superior customer service. The environment is fast-paced, ever-changing, collaborative and certainly never boring. Customers range from large, multi-national corporations to basic home users. Responsibilities:

* Respond to and address cases (tickets) via web portal, chat (IM) and telephone

Requirements:

* Prior experience with and familiarity of Mozy

* Prior customer support experience

* Excellent communication and problem solving skills

* Able to work effectively and efficiently in a fast-paced, dynamic environment

Education: Bachelor’s degree If you're interested in the Mozy Technical Support Engineer job in Pleasant Grove, UT, please click APPLY NOW. If you have questions about the position, you may contact Shelly Charge at shelly.charge@adeccona.com.

Pleasant Grove, UT

Helpdesk

A Helpdesk job in Pleasant Grove, UT is available through Adecco Engineering and Technology. This is a 6+ month contract opportunity paying up to $17/hr DOE. Minimum Requirements: • HS diploma • Minimum of one year experience • Web-based application diagnostics and remote support • Experience with workstation hardware, remote diagnosis, and problem solving. Includes desktop computers, laptops, printers, monitors, and other common peripheral devices. • Problem solving skills with MS Office applications including Outlook • Problem solving with MS Windows operating system and Windows server platforms • Intermediate to advanced capabilities to remotely, via MS Remote Assistance, diagnose, troubleshoot, and resolve a combination of voice, data, network, and business related issues experienced by end users • Excellent skills in customer service and phone support • Experience working with non-standard industry specific software applications • Ability to type at least 25 words per minutes • Ability to effectively create and/or update solutions in a technically accurate, understandable, and findable manner Must speak fluent English Must be willing to work flexible hours as required Duties: • Answer incident calls from internal and external customers • Solve problems in a timely manner according to standards • Follow policies and procedures • Complete appropriate documentation for each phone call • Provide an excellent customer experience • Provide timely and effective solutions and/or workarounds • Follow Service Desk best practices • Follow-up with customers on escalated tickets • Complete other ticket related duties as assigned • Ensure compliance with the Call Management System If you are interested in this Helpdesk job in Pleasant Grove, UT then please click “APPLY NOW”. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com If you have questions about the position please contact Kadie.priddy@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Pleasant Grove, UT

Customer Support Tech 16054

Our client is seeking a bilingual Customer Support Technician in Draper, UT for a 6-month contract term. The bilingual Customer Support Tech provides service in German and English. The Customer Support Tech provides front end non-technical support for our client’s Internal and External Customers by following call handling procedures to ensure excellence in customer service. Work hours comprise of shift patterns, weekends, and holidays to cover a 24 X 7 period. The shift for this role will be Tuesday through Saturday, 4pm to 12:30 am.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Create, research and update service requests. • Route service requests to appropriate product support teams. • Interface with Global support teams and Field personnel. • Implement escalation procedures as required. • Execute Business Continuity procedures if needed, according to established protocols. Business Continuity to be defined as Disaster Recovery operations due to a variety of reasons, i.e. problems with the network, operating system, telephony, etc. • Performs contract entitlement checking and works with customer to establish PO documentation for services if the customer is not entitled for service. Performs Tiered Services enforcement based upon customer's contract level and routes these customers to appropriate service teams. • Performs other duties as required. EMC Proven Professional Certification desired.

SKILLS

• Customer Service skill. • Communication skills. • Interpersonal skills. • Organizational skills. • Ability to work in a team environment. • Able to adapt to change. • Strong computer skills. • Customer-Facing, Business-Level English speaking and writing skills required. • Other Languages may be required.

Education Required: Associates Degree Experience Required: 1-2 Years

If you’re interested in the Customer Support Technician role in Draper, UT, please click APPLY NOW.

Draper, UT

Plano, TX -Technical Support Engineer, Associate II-Fluent in Portuguese (speaks, read, write Portuguese), Spanish is a plus.

Job Description: The Tier II/Product Specialist Support Engineer’s main responsibility is to provide technical support to both internal and external customers. The Tier II/Product Specialist Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow technical support engineers. Tier II/Product Specialist Engineers are also relied on as subject matter experts in their fields, proactively documenting technical solutions as well as creating and delivering training around their area of expertise. Core Requirements: • Fluent in Portuguese (speak, read, write), Spanish is a plus • Excellent verbal and written communication skills • Strong, proven, customer service soft skills • Ability to multi-task, prioritize job requirements, and meet deadlines • Strong personal organization skills • Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers. • Strong documentation skills • Friendly and approachable personality with positive attitude • Strong troubleshooting/systematic fault isolation skills • Ability to maintain poise and professionalism under pressure • Ability to provide technical training to groups of students • Self-motivated • Willingness to work after hours as needed for high severity issues

Plano, TX

Help Desk Support II (3510917)

Our client has an opening for an entry level Help Desk Support Tech. Main Responsibilities: •Provide both reactive and proactive assistance to all external customers •Troubleshoot and resolution of open incidents •Troubleshoot/qualify incidents before escalating into Tier-II •Liaise with Tier-II, to facilitate feedback •Record and document all issues related to the customers

Plano, TX

Help Desk Support II McAfee (3470088)

Our Client has an opening for a Help Desk Support position! Main Responsibilities: •Provide both reactive and proactive assistance to all external customers •Troubleshoot and resolution of open incidents •Troubleshoot/qualify incidents before escalating into Tier-II •Liaise with Tier-II, to facilitate feedback •Record and document all issues related to the customers •The creation of documented solutions for both internal and external support web-pages Requirements

Plano, TX

Help Desk Support II- Plano TX

Description: Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Our client offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: System Protection Solutions, securing desktops and servers, with our clients Network Protection Solutions, ensuring the protection and performance of the corporate network. As a Tier-I Support Engineer for our client, within the System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Qualified candidates for (Help Desk Support II- Plano, TX) reply to the email below: rafael.wescott@adeccona.com

Plano, TX

Help Desk Support II- Plano TX

Description: Our client creates best-of-breed computer security solutions that span large enterprises, governments, small and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. Our client offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: System Protection Solutions, securing desktops and servers, with our clients Network Protection Solutions, ensuring the protection and performance of the corporate network. As a Tier-I Support Engineer for our client, within the System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Quailified candidates please reply to the email link below: Help Desk Support II- Plano TX rafael.wescott@adeccona.com

Plano, TX

Contract Desktop Support / Help Desk Technician

Adecco Engineering and Technical is currently recruiting for a Contract Desktop Support / Help Desk Technician job located in Erie, PA. Qualified candidates must have at least one year experience providing technical or desktop support. In this role, you would be responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Desktop Support / Help Desk Technician job responsibilities include: - Responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. - Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Qualifications: - Bachelor’s degree in MIS, computer science, business or related field. Associates degree and equivalent experience may be considered. - Candidates must have exceptional customer service and communication skills and be able to provide desk-side and phone based support. - Six months to one year experience in a help desk or desktop support based role required. - Familiarity with various Windows operating systems, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred. - Must be able to provide on-call service on a rotating basis. If you are interested in this Desktop Support / Help Desk Technician job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

Contract Technical Customer Service Representative

Adecco Engineering and Technical is currently recruiting for a contract Technical Customer Service Representative job located in Erie, PA. Qualified candidates must have exceptional customer service and communication skills and be able to provide phone based support. In this role, you would be responsible for providing software support. Tasks include end user support, password resets, and troubleshooting software issues. Technical Customer Service Representative job responsibilities include: - Provide customer service and software support - End user support and basic software troubleshooting. Qualifications: - Bachelor’s degree in Business, Communications, MIS, Computer Science, or related field. Associates degree and equivalent experience will be considered. - Six months to one year experience in a customer service or call center role required. - Candidates must have exceptional customer service and communication skills and be able to provide phone based support. - PC proficiency and data entry skills are also required. - Familiarity with various Windows operating systems, MS Office and the ability to learn new software and systems. If you are interested in this contract Technical Customer Service Representative job opportunity in Erie, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Erie, PA

IT Support Technician

A IT Support Technician job in Warrendale, PA is available courtesy of Adecco Engineering and Technology. You must have valid transportation to be considered for this opportunity. **THIS IS A SHORT TERM 4-6 WEEK CONTRACT OPPORTUNITY.** IT Support Technician job responsibilities include: • Install & upgrade all PC hardware. • Diagnose problems • Repair & maintain equipment. QUALIFICATIONS: • Must be self motivated • Ability to follow directions • Good with detailed information • Good attendance If you are interested in this IT Support Technician job in Warrendale, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Gina Jackson at Gina.Jackson@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Warrendale, PA

Contract-to-hire Help Desk Technician

A contract-to-hire Help Desk Technician job in Warren, PA is available courtesy of Adecco Engineering and Technology. You must have three years’ experience providing technical support by phone, in person and remotely to be considered for this role. In this position, you will be responsible for fielding incoming help requests from end users via phone and email in a courteous and timely manner. You will also manage servers, including email, print, VoIP and backup servers and their associated operating systems and software. Help Desk Technician job responsibilities include: - Field incoming help requests from end users via phone and email in a courteous and timely manner - Manage servers, including e-mail, print, VoIP and backup servers and their associated operating systems and software. - Identify and learn appropriate software and hardware used and supported by the organization. - Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware. - Manage security solutions, including firewall, anti-virus, and intrusion detection systems. - Manage all network hardware and equipment, including routers, switches, and hubs. - Ensure network connectivity of all local and remote workstations. - Administer all equipment, hardware and software upgrades. - Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. - Administer and maintain end user accounts, permissions, and access rights. - Perform server and security audits. - Recommend, schedule, and perform network improvements, upgrades, and repairs. **This is primarily a help desk based role with some required network support** QUALIFICATIONS: - Associate’s degree in Computer Science, MIS or related - Three years’ hands on experience providing technical support for hardware and software. - Working technical knowledge of network and PC operating systems, including Windows Server 2008 and Windows 7. - Certifications in Cisco or Microsoft software preferred - Extensive application support experience with MS Windows7, Office 2007/2008/2013. If you are interested in this contract-to-hire Help Desk Technician job in Warren, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Warren, PA

Technical Support Representative

A Technical Support Representative job opportunity is now available in Knoxville, TN with Adecco Engineering & Technology. This will be a contract going through February 2015. The Representative will provide end-user support for the client products, answering incoming calls and requests from real estate agents. Support tasks range from usage questions to in-depth technical troubleshooting, including reviews of browser settings, clearing cache, setting trusted sites and managing settings (pop-up blocker, security settings, etc...). Technical Support Representative responsibilities will include:

*Interface with customers to resolve inquiries, concerns, and requests about products and services

*Gather end users information and determine the issue by evaluating and analyzing the symptoms

*Assist callers in the use of mobile devices, Macs, iPads and Androids, etc. when using company products. Follow standard processes and procedures

*Ability to work under pressure and remain flexible to changing schedules and demand

*Knowledge of Microsoft Windows operating systems, Microsoft Office products, Outlook, Macs, mobile devices

Technical Support Representatives must meet the following for consideration:

*Familiartiy with real estate concept is a plus

*High School Diploma

*1 yeat experience in customer support call center environment

*Experience in providing technical end user support

*Some positions include evening and weekend

Knoxville, TN

Technical Support

Adecco Engineering and Technical is currently hiring for a Tier 1 Technical Support job in Rochester, NY. High School Diploma is required. Candidate will have experience with networks and active directory. Pay for this position is $12.50. Tier 1 Technical support responsibilities:

*Basic configuration of applications

*Basic troubleshooting

*Reset a user password

*Find a user account

*Navigate through settings

*Experience working with Active Directory, Novell, VPN and Browsers

Qualifications:

*Minimum 1 year experience working Technical Support

*High School Diploma is required

If you are interested in this Tier 1 Technical Support job opportunity in Rochester, NY then please click APPLY NOW. For further information please contact Gina Manioci at (585) 242-5320 or email at gina.manioci@adeccona.com Equal Opportunity Employer minorities/women/veterans/disabled

Batavia, NY

Desktop Support Analyst

A Desktop Support Analyst job in Greensburg, PA is available courtesy of Adecco Engineering and Technology. You must have excellent interpersonal skills to be considered for this position. In this role, you will provide Level 1 desktop support via Service Desk (remote problem analysis and resolution). Desktop Support Analyst job responsibilities include: • Provide Level 2 desktop field support directly onsite for client problem resolution. • Utilize MS Windows Server administration tools to resolve client issues. • Swap out or maintain desktop or laptop PC hardware, software, components or peripherals. • Troubleshoot PC operating systems. QUALIFICATIONS: • Associate's or Bachelor's degree in Computer Science or related field. • Strong analytical skills to resolve problems and think creatively. • Excellent written and verbal communication skills. • Ability to work in a virtual environment. If you are interested in this Desktop Support Analyst job in Greensburg, PA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Gina Jackson at Gina.Jackson@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Greensburg, PA

Field Service Implementation IT Technician contract in Rochester, NY

Progressive healthcare/ hospital-based IT Medical Information comany needs a Healthcare Field service IT Technician contract in Rochester , New York for 6 months plus. Accountabilities The Senior Analyst, Product Implementation is experienced with the implementation of Pyxis Systems and installs a wide range of Pyxis products. This involves extensive customer interaction and service. In addition, drives the installation process through demonstrated mastery of the established Pyxis project management process. These projects typically range in scope from installing multi-unit expansions to leading a team that may install projects of over 100 units and crosses multiple products. Effectively performs the required tasks to insure timely go-lives and customer satisfaction. Must have the ability to establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within CareFusion and customer teams. The Senior Analyst is a mentor for both customers and internal team members.

**Home-based position with daily travel and national overnight travel.**

Communication • Conduct customer meetings. • Provide written documentation to appropriate team members and customer addressing each facet of implementation for every project. This includes an overall project rollout plan, timelines, and project assignments to Pyxis and customer personnel. • Provide consultation on new and existing products to customer. • Establish and nurture rapport with customers that is conducive to a long term business relationships. • Provide team support and product information on strategic products as assigned by manager. • Work closely with the Sr. Project Manager and the Manager, Product Implementation to accurately forecast Go Live schedule and evaluate resource needs.

Rochester, NY

Indirect Sales Representative


Adecco is currently assisting a local client in their search for an experienced salesperson in Boise, Id. Do you have a passion for sales? Have you been on a commission structure? Are you comfortable overcoming customer obstacles? This position is perfect for you. Team members are responsible for meeting and exceeding sales quota, outbound calling, opportunity identification and building consultative, long-term relationships with customers and partners. We need ambitious, talented Inside Sales Representatives to help our customers choose the right products and services to meet their needs. Must have business to business sales experience. If you meet the qualifications listed below please Apply Now!

Responsibilities for Indirect Sales Representative include but are not limited to the following:

Must meet and exceed sales quota.
Responsible for pipeline/deal/opportunity management.
Will forecast revenue.
Responsible for conducting outbound calls to potential and established customers on a daily basis.
Must close sales and overcome customer objections.
Establish and expand relationships with key decision makers.
Work closely with field representatives to maximize revenue potential.
Responsible for calling and qualifying leads.
Consistent and effective use of CRM tool (Salesforce).
Must be a team player and have the ability to work well cross functionally
Sales representative candidates must meet the following requirements for consideration:

Associates Degree or one year similar experience
Must have excellent phone communication and etiquette, facilitating large volume of daily calls.
Prioritize and adjust to changing demands of the position
Previous experience with a CRM tool, preferably Salesforce
Prior technical sales a plus


We have openings on Monday- Friday, 8am-5pm

Pay for this position is $14/hr plus bonus. This is a temporary-to-hire opportunity.

If you are ambitious, enjoy working on a team, and have the ability to exceed sales quotas this position is for you.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.
Adecco is an equal opportunity employer, Minorities/Women/Veterans/Disableddf-dc

Boise, ID

Networking Technical Support

A Networking Technical Support Representative job in Boise, ID is available courtesy of Adecco Engineering and Technical. As a qualified candidate you will be responsible for resolving customer concerns in networking protocols, including cellular transmissions, standards and protocols. You will work with customers through inbound calls, chat, and email. Also, you will have knowledge of transmission, broadcasting, switching, control and operation of telecom systems. This is a temp to hire position, and the rate of pay is $12.00 per hour. Networking Technical Support Representative job responsibilities include: • In addition to technical experience, must have good communication, interpersonal, and organizational skills, self-motivated, detail-oriented and well organized. • Provide support to consumer and small/medium size businesses. • Support customer and partner inquires via phone, chat and email • Create and maintain case management records of daily problems and remedial actions taken, or installation activities. • Interface with customers or other equipment vendors to find solutions to customer’s problems • Develop training materials and procedures, or train users in the proper use of hardware or software. • Create and maintain knowledge base articles to foster customer self-help tools available on-line. • Recommend enhancements to product to improve serviceability and operation of products. QUALIFICATIONS: • At least one year of experience or equivalent education supporting networking protocol hardware and software and/or mobile networking support. • General knowledge of DNS, DHCP, Wi-Fi, WAN, LAN, TCP/IP, UDP and how they function in a network environment. • Knowledge of transmission, broadcasting, switching, control, and operation of telecom systems. • Knowledge of major Operating Systems, Windows 2000, Windows, Vista, XP, Windows 7, Mac OS/X. • Experience with PPoE, VPN, IPSEC, PPTP, WDS, and networking hardware and software issues a plus. If you are interested in this Networking Technical Support Representative job opportunity in Boise, ID then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Megan Stradley at megan.stradley@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Boise, ID

Desktop Support



A contract-to-hire Desktop Support job in Georgetown, TX is available courtesy of Adecco Engineering and Technical. This position requires two or more years of hands on IT Support experience. In this role, you will be responsible for supporting the company’s entire IT infrastructure. In addition, you must be open to working different hours including some nights and weekends. Starting pay is $15.00 per hour with room for growth. Desktop Support job responsibilities include:

*Help support the entire IT company infrastructure.

*Support in-house desktop PCs, hardware and software.

*Providing hands on support to end users.

*Work in a team environment.

QUALIFICATIONS:

*Must have experience with MS Office including MS Access in a support / creation type role not as data entry.

*Must have direct end user support experience on Windows 7 platform. This is a personal touch kind of role as opposed to a disconnected help desk.

*Must have experience with setup, deployment, troubleshooting, and maintenance of end user desktop computers.

*Must have some low to mid-level admin support experience on Microsoft Server platform including:

*Windows Server 2008 / Active Directory / DNS / DHCP / IIS

*Microsoft Exchange

If you are interested in this contract-to-hire Desktop Support job in Georgetown, TX then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Jaymie Kerr at 512-823-2373 or email me directly at Jaymie.Kerr@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Georgetown, TX

SALES ASSISTANT - ADMINISTRATIVE - SALES

The IP&Science Life Sciences Sales team is looking for a Sales Assistant in their Atlanta, GA location! In this position, the contractor will be responsible for generating leads, qualifying opportunities, and distributing them to the sales team. A strong fit for this position is someone who has worked in a similar role with a sales team! They will also be asked to maximize sales opportunities and to keep up to date with existing and new TR services and marketing/sales campaigns! 1 year of previous sales experience is required, Bachelors Degree is preferred! Interviews will be over the phone!
Duties and responsibilities:
Responsible for generating leads, qualifying opportunities, and distributing them to the sales team
Responsible for creating and updating account profiles in Salesforce.com
To acquire detailed knowledge of Thomson Reuters IP & Sciences' products and to keep that knowledge up-to-date
To set up customer meetings/product demos for the sales team
To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed time frames
To maximize sales opportunities and to keep up to date with existing and new Thomson Reuters IP & Science services and marketing/sales campaigns
To maintain customer satisfaction with all Thomson Reuters' IP & Science services and functions

Skills/Experience:
1 year of previous sales experience
Previous experience in the life sciences, pharma and/or biotech industries are preferred
Proficiency in WebEx, Salesforce.com MS Word, PowerPoint, and Excel applications
Solid organizational background with the ability to prioritize tasks in order to successfully meet goals
Adaptable, flexible, open to diverse ways of thinking and diverse cultures
Must have strong communication and interpersonal skills
College degree preferreddf-dc

Atlanta, GA

Linux Support Manager

A direct-hire Linux Support Manager job in Austin, TX is available courtesy of Adecco Engineering and Technology. In this role you will be responsible for managing a large team of support representatives that provide 24x7 Linux Level 1 support. You must have a strong understanding of Linux operating systems and data center operations, as well as experience remotely managing thousands of systems across multiple locations. Linux Support Manager job responsibilities include: • Monitor systems and networks; identify and respond to outages or issues. • Troubleshoot and resolve basic hardware, software, operating system, and network issues. • Lead junior to mid-level Linux support representatives. • Mentor and train support reps. QUALIFICATIONS: • Bachelor’s degree in a computer related field or three years of professional experience. • Four or years of experience working as a professional Linux Systems Administrator or Engineer. • Experience managing, training, and mentoring employees • Experience presenting KPIs and managing SLAs. If you are interested in this direct-hire Linux Support Manager job in Austin, TX then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Jaymie Kerr at Jaymie.Kerr@adeccona.com or 512-823-2373. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Austin, TX

Field Service Implementation IT Technician contract in Houston, TX

Progressive healthcare/ hospital-based IT Medical Information comany needs a Healthcare Field service IT Technician contract in Houston, Texas for 6 months plus. Accountabilities The Senior Analyst, Product Implementation is experienced with the implementation of Pyxis Systems and installs a wide range of Pyxis products. This involves extensive customer interaction and service. In addition, drives the installation process through demonstrated mastery of the established Pyxis project management process. These projects typically range in scope from installing multi-unit expansions to leading a team that may install projects of over 100 units and crosses multiple products. Effectively performs the required tasks to insure timely go-lives and customer satisfaction. Must have the ability to establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within CareFusion and customer teams. The Senior Analyst is a mentor for both customers and internal team members.

**Home-based position with daily travel and national overnight travel.**

Communication • Conduct customer meetings. • Provide written documentation to appropriate team members and customer addressing each facet of implementation for every project. This includes an overall project rollout plan, timelines, and project assignments to Pyxis and customer personnel. • Provide consultation on new and existing products to customer. • Establish and nurture rapport with customers that is conducive to a long term business relationships. • Provide team support and product information on strategic products as assigned by manager. • Work closely with the Sr. Project Manager and the Manager, Product Implementation to accurately forecast Go Live schedule and evaluate resource needs.

Houston, TX

Help Desk Call Center Agent

TAD PGS, INC. is currently seeking a Help Desk Call Center Agent for one of our clients based in Laurel, MD. Per Government Sector, must be a U.S. Citizen. Must have a Secret Clearance. Position Overview: Provide technical phone and/or walkup support as a member of the Help Desk. Provide Help Desk phone support for customer departments. Major Duties/Responsibilities:

*Provide first call resolution for desktop, laptop, applications, and network connectivity problems remotely in a call center.

*Research, analyze, and diagnose problems with client systems including hardware and software, servers, peripheral equipment, and networks. Solve problems using documented processes where available and best practices where not. The client’s devices are comprised of various OS platforms including Microsoft Windows, Macintosh, Linux, and iOS.

*Perform other duties as assigned for example:

*Assist teams with incident response support.

*Develop and present training sessions.

*Provide documentation as appropriate (e.g. ServiceNow ticket creation and maintenance, e-mails, process improvements, and knowledge base articles).

Qualifications:

*Bachelor’s degree in an IT-related field or at least 5 years of recent IT related work experience.

*Ability to troubleshoot and resolve technical problems for clients. Ability to independently resolve widely varying problems using current job knowledge and using research and external resources.

*Hardware, software and networking experience. Hardware experience must include desktops, laptops, and printers.

*Software experience to include Windows and Microsoft Office. Networking experience to include understanding TCP/IP and DNS. Understanding of Active Directory and Exchange.

*Highly motivated and have excellent customer service skills with the ability to interface with all levels of staff.

*Excellent communication skills (written and oral).

Desired Qualifications:

*Bachelor’s degree in an IT-related field.

*2-4 years experience with system management tools such as Altiris.

*Function as a subject matter expert in one or more technical areas.

*Software experience with Desktop remote control tools.

*Software experience with Windows 7, Mac, and iOS.

*Capable of leading at least one small project team and be a contributor in various areas within the department.

*Strong presentation skills which may be used to document analysis and deliver technical presentations to customer teams in an articulate and effective manner using a variety of media (visual, written and oral).

*Highly motivated with a desire to contribute to the success and direction for the group.

*Experience with identifying security related issues such as system hacks, computer viruses, worms, and spyware.

*Certifications: ITIL, A+, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT); HDI Support Analyst.

Special Working Conditions:

*Must be willing to support operations and work the necessary hours to complete critical work and/or troubleshooting.

*Call Center environment that requires qualified candidates to troubleshoot problems over the phone during their assigned working hours to include, sitting for extended periods of time.

Laurel, MD

Technical Support Representative

A local Fortune 500 company is seeking Technical Support representatives to assist with handling & resolving issues from consumers & retail operations. Great opportunity to gain experience and build your resume!

Responsibilities include:

• Help Desk Technical Support.
• Incoming and Outgoing calls.
• $14.00/hr.
• 4 week onsite training. 8:00 am – 4:30 pm Monday through Friday. Must be present for all days of training – no exceptions.
• Ability to work between the hours of 7:00 am – 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.
• Troubleshooting.
• Network Connectivity.


Requirements:

• Minimum of 1 year technical support experience with emphasis on Help Desk Support.
• Strong attention to Detail.
• Effective Communication ability (Verbal & Written)
• Computer knowledge.
• A+ or Network+ Certification preferred.
• Proficient in use of Microsoft Excel, Word & Outlook.
• High School Education.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

•Medical Coverage - Access to an affordable and comprehensive group medical coverage plan
•401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
•Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
•Service Bonus - Rewarding employees who make an extended work commitment
•Paid Holidays - Selected paid holiday, based on accrued hour requirements
•State-of-the-Art Career Center - Training and resources available for all employees
•Highly trained and professional staff - Our team cares about you and your career!
.df-dc

Durham, NC

TECH SUPPORT LEVEL ONE OPEN HOUSE!!!

Adecco Staffing the leading staffing and recruiting agency is holding a Level 1 Technical Help Desk open house on Tuesday, October 14th from 10 AM to 6 PM at our Durham office location. Adecco currently has openings with one of our largest clients for technical call center representatives in the RTP Durham Market.

If you have the following skills and experience please come to our open house with your Resume and two forms of identification so our recruiters can meet with you and talk about this long term opportunity. We will be doing on the spot testing to ensure all candidates have the proper experience, please be prepared to be here for about an hour.

*** THE FOLLOWING SKILLS ARE MANDATORY FOR OPEN HOUSE ATTENDEES ***

-Minimum of 1 year technical support experience with emphasis on Help Desk Support.
-Strong attention to Detail.
-Effective Communication ability (Verbal & Written)
Computer knowledge.
-A+ or Network+ Certification preferred.
-Proficient in use of Microsoft Excel, Word & Outlook.
-High School Education.
-Must be upbeat and willing to learn.
-Bilingual is a plus

-Responsibilities include:

-Help Desk Technical Support.
-Incoming and Outgoing calls.
-Troubleshooting.
-Network Connectivity.
-$14.00/hr. with two chances for increases in the first 180 days.

Work Schedule:

-4 week onsite training. 8:00 am-4:30 pm Monday through Friday. Must be present for all days of training, no exceptions.
-Ability to work between the hours of 7:00 am & 10:00 pm. Facility is open 7 days a week. Must be flexible & able to work weekends.

The above assignment has opportunity for Vacation pay, Holiday Pay and Adecco provided benefits. If you are interested in attending the open house please apply to this posting, which will reserve you a spot with one of our recruiters.

Please call 919-572-2662 if you have any questions. Our Branch is located at 2500 Meridian Parkway, Suite 136, Durham, NC 27713. We look forward to meeting you!!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
df-dc

Durham, NC

Call Center Representative Telemarketing/Telesales

Responsibilities include but are not limited to:
* Manage outflow of calls to current or prospective clients/customers
* Deliver prepared sales message, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service
* Schedule appointments for sales representatives to meet with prospective customers

Sitting 100% of the time, making oublund calls.
Candidates must meet the following requirements for consideration:
* At least 1 year of outbound telemarketing experience
* Must have excellent attention to detail and organizational skills
* Must have basic computer skills such as MSWord and email
* High School Diploma or GED equivalent

If you or anyone you may know is interested in this great opportunity please apply online today at www.adeccousa.com

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

New Castle, DE

Desktop Support



A Bilingual (English/Spanish) Desktop Support job inCary,NC is available courtesy of Adecco Engineering and Technology in Cary, NC. Qualified candidates will be skilled with VPN support and Active Directory support. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • Bilingual in Spanish and English • Ability to Support VPN Connectivity and Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Cary, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cary, NC

Desktop Support



A Desktop Support job inCary,NCis available courtesy of Adecco Engineering and Technology in Cary, NC. Qualified candidates will be skilled with VPN support and Active Directory support. The ability to represent your client in a professional and courteous manner, along with technical aptitude, is paramount in determining success in this role. Desktop Support job responsibilities include: • Troubleshooting Technical Issues • Call Center Phone Support • Documentation and Attention to Detail • Friendly Customer Service QUALIFICATIONS: • Associate’s Degree in Computer Science or Related Field • One to Three Years of Related Experience • Ability to Support VPN Connectivity and Active Directory Issues • Ability to Troubleshoot Microsoft Windows (Outlook, XP, 7, Office) If you are interested in this Desktop Support job in Cary, NC then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Paul Schauwitzer at paul.schauwitzer@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cary, NC

Desktop Support



Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Desktop Support professioanl on a contract to direct opportunity with a leading company in Cary NC

We have a client in the Cary NC are looking for an early career Desktop Support person. This is a call center type environment and you will need to be customer service friendly. This is a contract to direct hire position. This is a great position for a person looking to ""get a start in Desktop support industry" and or looking to grow with a company.

MUST have the following: • Knowledge of Active Directory • Knowledge of VPN • Able to work a dynamic rotating shift including over nights • Customer service friendly.

If you are interested in this opportunity or other opportunities available through Adecco Engineering and Technical, please apply online or email directly to austin.greene@adeccona.com The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer.

Cary, NC

Support Technician

A Support Technician job in Scottsdale, AZ is available courtesy of Adecco Engineering and Technology. This position will require experience with Customer Service in an IT Helpdesk environment. Responsibilities will include taking calls from clients and customers to resolve technical issues over the phone. The salary for this position is between $15.00 and $17.00 per hour. Support Technician job responsibilities include: • Resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone. • Resolve issues on the 1st call. • This position requires shift flexibility. QUALIFICATIONS: • Verifiable High School diploma or GED is required. • Microsoft, Cisco, and/or CompTIA certifications are preferred. • 1+ years of experience in an IT help desk environment. • Customer Service experience is a must. • Proven experience with Windows operating systems or mobile devices, Networking and/or Active Directory. If you are interested in this Support Technician job in Scottsdale, AZ, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Michael Sanchez at 512-823-2381 or Michael.sanchez@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Scottsdale, AZ

Helpdesk

Several Help Desk Technician jobs in Scottsdale, AZ are available through Adecco Engineering and Technical. You will resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone. The primary focus of the Support Technician would be to resolve issues on the 1st call within required metrics. This position requires shift flexibility.

Help Desk Technician job responsibilities include:

*Resolve technical issues by analyzing, diagnosing, and implementing fixes 100% over the phone

*To resolve issues on the 1st call within required metrics

QUALIFICATIONS:

*Verifiable High School diploma or GED is required.

*Proven experience with Windows operating systems, Microsoft Office suite, Networking/VPN, and Active Directory.

*One plus years of experience in an IT help desk environment

If you are interested in this Help Desk Technician jobs in Scottsdale, AZ then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Fari at 480-636-4016 or fari.sawal@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

scottsdale, AZ

Inbound Sales Rep

We are aiming to find like-minded, forward-thinking individuals to join our team of creative, hard-working, and focused leaders and thinkers. We are seeking a team player with experience, a strong work ethic, passion for sales, excitement about helping customers best use their technology, and a drive to make a difference for both within company and for our customers.

The ideal candidate will have the ability to work on the fly and adjust to the conversation accordingly. Candidates will field inbound calls from customers, assist them in setting up their accounts, and sell premium technology support packages.


Responsibilities and Requirements:
Core job tasks and requirements include, but are not limited to, the responsibilities listed below that were set in place to best develop our team as well as push the company to constantly improve and evolve.

Job Responsibilities:
- Providing customers with the PC support and premium service that they need and deserve –

-Providing PC Diagnostics for prospective customers
- Executing a disciplined sales process and consistently close sales
- Communicating professionally with coworkers and customers in a courteous and concise manner
- Mandatory participation in 5-day paid sales training
- Flexible schedule to accommodate a day shift or night shift

Job Requirements:
- Previous proven sales experience (1-2 years minimum)
- First-rate communication skills
- Metrics driven
- Ability to build relationships with a wide range of customers
- College degree preferred
- Friendly & sincere attitude
- Excellent phone demeanor
- Confident
- Motivated
- Competitive
- Eager to learn, grow, and improve skills
- Basic PC literacy
- Proficient in navigating the internetdf-dc

Philadelphia, PA

IT Associate - Part time

IT Associate - Part time 20 hours/week Schedule: 8 am - 12 pm POSITION SUMMARY The IT Associate is responsible for assisting the IT Director in implementing and maintaining all information systems and technology including:

*Support MS

*Document management

*ERP applications

*Troubleshoot repairs on PC/ server hardware and peripherals

*LAN, WAN connectivity

*Administration of MS Exchange/Outlook, MS SQL database servers, VMWare servers, Netgear and Cisco routers and switches

*Support and train end users

REQUIREMENTS

*Certificate in CompTIA A+, CompTIA Server +, Cisco, or Microsoft a plus

*2+ years experiences preferred

*Self-starter with positive can-do attitude with flexibility.

*Ability to effectively listen, diagnose problem and communicate (verbal and written) issues and resolution.

If you are interested in this job opportunity please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact jennifer.parker@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

florida, NY

Entry Level IT Support

An Entry Level IT Support job is currently available courtesy of Adecco Engineering and Technical. To be considered for this position, you must have a Bachelors Degree and some IT support training or experience. You will be working with a world leader in Communications industry. This is a chance to be a part of a growing company where there is room for growth. It's a contract position that could possibly become permanent down the road. The Entry Level IT Support job responsibilities:

*Travel to local customer sites to provide basic IT support

*Provide network support

*Interact with customers

Qualifications:

*Bachelors Degree

*Some IT support experience and/or training

*CCNA a plus

*Network knowledge

*Leadership skills

*Strong communication skills

If you are interested in the Entry Level IT Support job in Blue Bell, PA, then please use the "apply now" button to submit your resume or email it directly to Brian Ward at brian.ward@adeccona.com . Also, you can consider other available opportunities or apply for this position on the Adecco website at www.adeccousa.com .

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cherry Hill, NJ

Test Creation Administrator

The Test Creation Administrator is an intermediate level support position in which the primary focus is on varied and sometimes complex administrative duties performed in support of test creation. This role provides clerical support for the group. Completion of daily work requires use of specialized software.

• Coordinate logistics of getting material to and from outside item writers and reviewers; with supervision, draft correspondence, follow-up, complete paperwork and payments
• Assist item authors with item processing, copyright permission, and scanning
• Enter items and packages into Item Banking Information System (IBIS).

Professional Development and Corporate Responsibilities
• May provide software support for the group.
• Pro-actively work toward greater customer satisfaction and quality maintenance

Administration
• Perform general administrative functions as required
• Interpret, apply, and/or explain policies to the group
• Manage calendars and schedule meetings utilizing Outlook
• Prepare expense reports
• Organize and prepare mass mailingsdf-dc

Princeton, NJ

Outbound Marketing

Job Responsibilities - This is a 3 - 6 month temporary assignment. This position has the possibility to become permenant after 6 months. The hours are 11:00am - 8:00pm. Candidate will be responsible for making approximately 250 calls a day, calling businesses to verify contact information, and to determine if they would like receive marketing material. These are warm calls, as the business you are calling has already shown an interest in this material. The calls are are approximately 1-2 minutes long. If the business is not interested, you are not required to persuad them to reconsider. Simply, thank them for their time, and move on to the next call. No sales! No closing deals! Must be highly energetic, personable, and professional. This customer has an incentive program for all Reps, including temps. Awesome promotional prizes including gift cards, lunches, TV's, local trips, laptops, tablets, etc.
-df-dc

Edison, NJ

Field Service Implementation IT Technician contract in New York, NY

Progressive healthcare/ hospital-based IT Medical Information comany needs a Healthcare Field service IT Technician contract in New York City, New York for 6 months plus. Accountabilities The Senior Analyst, Product Implementation is experienced with the implementation of Pyxis Systems and installs a wide range of Pyxis products. This involves extensive customer interaction and service. In addition, drives the installation process through demonstrated mastery of the established Pyxis project management process. These projects typically range in scope from installing multi-unit expansions to leading a team that may install projects of over 100 units and crosses multiple products. Effectively performs the required tasks to insure timely go-lives and customer satisfaction. Must have the ability to establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within CareFusion and customer teams. The Senior Analyst is a mentor for both customers and internal team members.

**Home-based position with daily travel and national overnight travel.**

Communication • Conduct customer meetings. • Provide written documentation to appropriate team members and customer addressing each facet of implementation for every project. This includes an overall project rollout plan, timelines, and project assignments to Pyxis and customer personnel. • Provide consultation on new and existing products to customer. • Establish and nurture rapport with customers that is conducive to a long term business relationships. • Provide team support and product information on strategic products as assigned by manager. • Work closely with the Sr. Project Manager and the Manager, Product Implementation to accurately forecast Go Live schedule and evaluate resource needs.

New York, NY

CUSTOMER SERVICE REP

Customer Service Representatives needed for east end company. Heavy telephone customer service. Full time position.
Specific Job Skills include:
. Excellent oral communication skills
. Strong computer literacy
. Good organizational skills

Experience:
. Excellent verbal and written skills/ an outstanding communicator
. Possess exceptional "people skills" to deal with all levels within an organization
. Ability to maintain a positive mental attitude
. Call center environment expericience

This position is $12/hrdf-dc

Hauppauge, NY

Help Desk - Tier II



A Help Desk Tier II job in Portland, OR is available courtesy of Adecco Engineering and Technical. The position oversees day-to-day operations of the university's Information Technology infrastructure and end-user technology support services. You will be developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, telecommunications systems, and the IT service desk. This is a two month contract role with a pay rate between $25.00 to 30.00 per hour depending on experience. Help Desk Tier II job responsibilities include: - Serve as the University's junior, "tier 2", support technician and work to resolve a wide array of complex support issues - Support and maintain the university's Voice over IP (VoIP) phone system and legacy analog telecommunications devices. - Manage the university's Active Directory to ensure users have appropriate permissions and access to network resources. - Create and modify appropriate PowerShell scripts to automate common system administration tasks. - Coordinate closely with the Enterprise Applications Manager on major system and database upgrades and customizations. - Assist with the planning and deployment of infrastructure security measures QUALIFICATIONS: - Bachelor’s Degree in computer science, information technology, business administration or related experience is required. - Minimum of two years experience configuring and managing Windows Server operating systems, including Active Directory, DNS, DHCP, file/print services, certificate services, and group policy - Minimum of two years of experience managing and supporting Windows 7, and Office 2010 on client workstations in a complex enterprise environment. - Minimum of two year experience managing and supporting Microsoft Exchange. - Minimum of two year experience managing and supporting Microsoft SQL Server. - Experience working with an ITIL based help desk or service desk application to track and manage problems, incidents and service requests. - - Experience working in higher education and/or healthcare is highly desirable. If you are interested in this Help Desk Tier II job in Portland, OR then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Lori Kay at 503.535.2574 or lori,kay@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Portland, OR

Application Help Desk Administrator

Our client is hiring for a permanent Application Help Desk Administrator job in the Merrimack, New Hampshire area. If you have solid application support experience, then you may be the perfect candidate! You will be responsible for providing application support to end-users by providing superior customer service. You will be joining a global company that will invest in your professional development and provide opportunities to advance in your career. You will work in a small team that is driven, successful and knows how to have fun.

The Application Help Desk Administrator Job Responsibilities:

*Provide application support to global customers

*Work within the ticketing system to track calls and incidents

*Collaborate with team on support issues, projects and enhancements

*Provide on-call support when needed


Qualifications:

*Solid experience providing application support to end-users

*Ability to work well both independently and as a team

*Proven success providing excellent customer service

*Experience working with a ticketing system

*Bonus points for experience supporting an e-commerce website

*Bachelor's degree in Information Technology or equivalent work experience

*Excellent oral and written communication skills


If you are interested in this Application Help Desk Administrator job in the Merrimack, New Hampshire area, then please apply today. If it is determined that you are not a strong match for this opportunity, then we will keep your resume on file for future consideration.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Merrimack, NH

Help Desk Specialist





A Help Desk job in Wilsonville, Oregon is available courtesy of Adecco Engineering and Technical. Provide tier II telephone technical support working with Client’s Service Representatives, Authorized Service Providers and Service Delivery Partners providing solutions for Client’s printers and multifunction devices. This is a one plus year contract and the rate of pay is $20.25 per hour. Help Desk job responsibilities include: - Diagnosis and problem resolution of field support inquiries related to the operation and repair of printers and multifunction devices in the customers environment. - Remote problem resolution using a variety of knowledge delivery systems. - Provide telephone technical support to Field Support Specialists - Diagnose and give timely and accurate answers to inquiries. - Ensure all issues are resolved or escalated through the proper resources to resolve in a timely fashion. - Must work independently and be a self-starter. QUALIFICATIONS: - Call Center and/or field experience desired. - Exceptional customer service skills including verbal communications and demonstrated decision making. - Must be adept at complex cross functional problem solving and ability to manage multiple tasks. - Must have the ability to thrive in an extremely fast paced, constantly changing environment where attention to detail and teamwork are needed. - Ability to use and manage multiple on-line tools and resources. - Proven skills in the area of mechanical and electrical design, communications skills and familiarity with field service operations. - 4-6 years technical support and/or industry experience. If you are interested in this Help Desk job in Wilsonville, Oregon then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Thomas Wirfs at 503.535.2585 or thomas.wirfs@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Wilsonville, OR

Customer Service - Lead Generation

Our client is looking for 20 ambitious career minded professionals for lead generator positions!
As a Lead Generator, qualified candidates would be responsible for:
Take inbound (80%) and make outbound (20%) calls, populate client information in CRM software, customer service, proficient in Microsoft Office Suite. 2+ years call center experience, experience with integrated phone systems, bilingual (English/Spanish) a plus.df-dc

Beaverton, OR

Helpdesk Representative - Waltham, MA

Adecco Engineering and Technical, a division of the world leader in the recruitment of Engineering and Information Technology professionals, has immediate openings for a Helpdesk Representatives for a minimum 6-month contract opportunity with a company in Waltham, MA. In this role, you must have experience troubleshooting Active Directory, VPN, and Windows in a help desk environment. We are looking for motivated IT professionals with the following background:

*1-3 years experience working a remote, telephone driven support role in a corporate environment.

*Customer service oriented

*Knowledge/understanding of Active Directory, TCP/IP Protocols

*Experience utilizing VPN/Remote Access Technology

*Troubleshooting in Windows XP/Windows 7 environment



If you are interested in this Helpdesk Representative opportunity in Waltham, MA or other similar opportunities available through Adecco Engineering and Technical, please click the apply button below and/or apply online at www.adeccousa.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Waltham, MA

Copier Technician

Title: Copier Technician

Description:
Adecco is currently assisting a local client seeking an experienced Copier Technician in Providence. This position is a temporary opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for Copier Technician include but are not limited to the following:
*Candidate will be standing for long periods of time in front of the DigiMaster EX150 Digital printer.
*Candidate will need to stretch and bend on a regular basis while loading and unloading the substrate from the DigiMaster EX150 Digital printer.
*Candidate must be able to do minor maintenance on the DigiMaster EX150. (change rollers, replace toner, etc.) We will provide training for this function.

Candidates must meet the following Copier Technician requirements for consideration:
*Candidate must be available to work an 8-10 hour shift, M-S - 6:30am-5pm.
*Must be able to lift up to 40 lbs. on a recurring basis.
*Must be able to stand for long periods of time.

Prior experience within a print production facility is preferred, but we will bring on a candidate that shows initiative and willing to learn the process.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on “Apply Now” to be considered for this position or any other Copier Technician related opportunities with Adecco.df-dc

Providence, RI

Senior Application Support Specialist

Adecco Engineering and Technical has available a Senior Application Support Specialist contract job located in Boston, MA. This is a senior level role that is tasked with supporting a research lab area, including support for robotic systems, custom in-house automation software applications, and others. Application Support Specialist job responsibilities include: • Troubleshoot and respond accordingly to host, application and network issues. Tasks may include application restarts, taking heap & thread dumps, resolving networking issues etc. • Analyze application/system performance and recommend corrective actions. • Incident management through CRT system. Logging all details of incidents and perform follow-up through to resolution on all incidents. Qualifications for this role include: • Technical certification or minimum one to three years of related experience. • The applicant should be competent in programming languages (C/C++ preferred). • In addition to experience with coding practices, candidate should have a solid understanding of software lifecycles and shell scripting. • Experience in wet-lab automation preferred. • Strong attention to detail and ability to multi-task in a time sensitive environment. If you are interested in this Senior Application Support Specialist job opportunity in Boston, MA and you are viewing this on a job board then please click APPLY NOW. I can also be reached at richard.roberts@adeccona.com or http://www.linkedin.com/pub/richard-roberts/1/283/562 . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Cambridge, MA

Data Management Support Specialist

Adecco, a Fortune 500 Company, is assisting a local client in recruiting for a Data Management Support job in Redding, CA. This is a temporary to hire opportunity. The Data Management Support position performs job order processing, back-up support for front office, and data entry support for business initiatives, including assisting with daily network back-ups and ensuring daily processes are started. Apply now if you meet the qualifications listed below!

Responsibilities for the Data Management Support job include:

- Review job orders prior to close, including product movement and inventory issues.
- Review job order variances prior to close in Enterprise Resource Planning (ERP) system.
- Assist with basic computer support.
- Provide support and back-up to front office.

Candidates must meet the following requirements for consideration:

- Ability to troubleshoot data issues with attention to detail, work independently and handle multiple tasks simultaneously.
- Complete tasks effectively and efficiently regardless of competing requirements and changes in assignments.
- Maintain a cooperative working relationship with co-workers and supervisors with ability and willingness to work in a team environment.
- 12 months job specific experience.
- Proficient in mouse and keyboarding with the ability to navigate in a Windows-based computer environment. Must also be proficient in email, internet, Word and Excel.
- Additional computer skills such as PC administration, maintenance, repair, etc., as well as ability to assist with basic computer issues.
- MRP/ERP system knowledge and experience.
- Kaizen and 5S event experience or training.

Pay for this position is $11-$13.50/hr DOE, plus overtime as needed. This is a temporary to hire opportunity.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this Data Management Support job in Redding, CA or any related opportunities with Adecco.df-dc

Redding, CA

Customer Service Administrator

Adecco is currently assisting a local client in filling a temporary 3 month Customer Service Administrator position located in Foothill Ranch, CA. The Customer Service Administrator is responsible for assisting end-user departments and individuals with first level incident analysis and resolution and accurate logging of the incident in the incident management system. We are looking for someone who is technical savvy and proficient in MS Office and Professional Suite.

Job Duties of the Customer Service Administrator Include:
- Provides first level incident determination using documented procedures as an incident determination tool, as well as soliciting assistance/training from business technology analysts.
- Provides first level support for all LAN based PC’s on both the operating system and the applications levels.
- Document requests for assistance by logging all calls and assigning to the necessary support team when necessary.
- Monitors and updates incidents logged in the incident management system.
- Maintains relationships with internal and external B.T. customers, measuring client satisfaction and recommending appropriate steps to enhance B.T. customer satisfaction.

Please apply now for immediate consideration!df-dc

Foothill Ranch, CA

IT Content Operations Tech

Content Operations Technician job opening in Irvine, CA presented by Adecco Engineering and Technology. An Associate's Degree and minimum three years’ experience in this role are necessary to be considered for this position. This is a chance to become part of a dynamic and very successful group. This is a direct hire, permanent position, and the salary range is $60-$65K depending on experience. Content Operations Technician job responsibilities include:

*Responsible for tasks related to providing monthly content deliverables to clients

*Quality control of files by inspection using software tools for objective analysis, copying of files, creation of duplicate hard drives, use of comparative analysis software tools, rack validation etc.

*Use of various software tools that enable content integration

*Help with all other components of the content integration process

QUALIFICATIONS:

*Associate's Degree in a technical or engineering field

*Prior experience in content integration is preferred

*Ability to troubleshoot technical issues

*Ability to work in a fast pased organization independently in an organized manner

If you are interested in this Content Integrator Technician job in Irvine, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Sunetra Sen at 949-864-2363 or sunetra.sen@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

irvine, CA

Service Desk Manager

Service Desk Administrator job is available in Irvine, CA courtesy of Adecco Engineering and Technical. A Bachelor’s degree and minimum five years’ experience in this role are necessary to be considered for this position. You will become part of an enthusiastic and loyal team of individuals that find ways to have fun while exceeding expectations. At the same time, the organization recognizes the importance of a work/life balance. This is a direct hire position, and the annual salary depends on experience. Service Desk Manager job responsibilities include:

• Manage the performance of Level 1 and Level 2 services and support to internal clients to ensure that service levels are achieved. • Ensures that customer expectations are met or exceeded. • Provide data and reporting of KPIs and trends to IT department • Project management QUALIFICATIONS: - Bachelor's Degree - At least five years' experience managing and developing technical employees to achieve departmental and individual goals - Strong knowledge of service desk best practcies including ITIL - The ideal candidate would have formal Microsoft application class-room training and certifications in Windows, Linux systems and working knowledge of MS Office products and other standard software applications; a comprehensive understanding of smartphone, laptop technologies. If you are interested in this Service Desk Manager job in Irvine, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Sunetra Sen at 949-864-2363 or sunetra.sen@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Irvine, CA

Telemarketing Representative

Calling people, businesses and clients with the goal of selling them a product or service. Performs lead generation to create viable list and follows up on prospects. Direct distribution of product or service, develop and follow up on business leads. Cold call, direct email and perform other lead generation activities. Introduce potential customers to purchase a product or service. Obtain or verify customer information. Enter information into into the computer, explain products, record phone call notes on Exceldf-dc

Cerritos, CA

Call Center Representatives

Adecco is assisting a large call center look for entry level sales people. This position is paid hourly plus commission and bonus with room for growth and company advancement. Adecco offers medical, dental, vision, 401K options as well as service bonuses. Paid training too.

This client is growing and is looking for candidates with open availability as they grow during this time. Shift hours vary: Full time hours plus ocassional Overtime is required as needed. This client hires on the spot during interview so if you have a great attitude and are willing to learn, you will be hired.df-dc

San Diego, CA

Call Center

Adecco is looking for a Call Center Representative for a temp-to-hire position in the Sorrento Valley area.

Job Description:
The Call Center Representative would be responsible for calling current and non current subscribers and offering them promotions for two of the largest cable companies in SD, Cox communications and Time Warner Cable.

Adecco is looking for entry level sales people. This position is paid hourly plus commission and bonus with room for growth and company advancement. Adecco offers medical, dental, vision, 401K options as well as service bonuses. Paid training too.

This client is growing and is looking for candidates with open availability as they grow during this time. Shift hours vary: Full time hours plus occasional Overtime is required as needed. This client hires on the spot during interview so if you have a great attitude and are willing to learn, you will be hired.

Requirements:

-Good communication skills and phone presence.
-Open Availability
-Sales drivendf-dc

San Diego, CA

Call Center Sales Representative

Adecco is assisting a large call center look for entry level sales people. This position is paid hourly plus commission and bonus with room for growth and company advancement. Adecco offers medical, dental, vision, 401K options as well as service bonuses. Paid training too.

This client is growing and is looking for candidates with open availability as they grow during this time. Current shift is 11:30am to 7 pm and a few hours on Saturdays, OT is required as needed. Training time is 10:00 to 6:00PM for four days. This client hires on the spot during interview so if you have a great attitude and are willing to learn, you will be hired.
Experience: There is a background/drug screen for this position, please call Jennifer or Stephanie at 619-692-0610 for this great opportunity!df-dc

San Diego, CA

Call Center Sales Representative

Adecco is assisting a large call center looking for 5 skilled sales people / closers. This is for a business to business campaign selling phone and data services to small/medium sized organizations. A very attractive commission structure is offered and are looking for professional, experienced, telemarketers.

This client is growing and is looking for candidates with open availability as they grow during this time. The work schedule varies Monday through Saturday with Overtime when needed as they might be working 44 hours a week.

Must have:
Telco, Internet, Cable or Wireless Industry experience.
Proof of high achievement at previous employment (certificates, awards, statistical data, etc).
The ability to sell a one call close
At least 1 year of telemarketing experience in a Call Center environment
must have computer literacy, speak with a professional demeanor and possess the skills to navigate through a sale cycle, and close the sale on the telephone. They will have sales quotas to fill. The sales reps will be selling for a Fortune 500 company.

Product to be Sold: They will be selling high speed internet products as well as various calling plans.
Shift: This is a one shift opportunity. Full-time 8 hours per day, Monday through Friday.df-dc

San Diego, CA

Outbound Call Center Representative

Adecco is currently assisting a global marketing company in their search to fill Lead Generator - Outbound Call Center jobs in the Sorrento Valley area. This is a temporary to hire opportunity. As a Lead Generator, you will be responsible for making outbound calls and generating leads of potential customers. Apply now if you meet the qualifications listed below!

Responsibilities for this Outbound Call Center job include:

- Making 112-200 outbound calls per day
- Business to business (B2B)
- Minimal business to consumer (B2C)
- Generating leads on different campaigns
- Transferring to Sales department after a lead is created

Qualifications:

- Must have telemarketing or cold calling experience
- Must have experience in sales in a call center environment
- Must have at least 6 months of experience in an outbound call center environment
- Lead generation experience is preferred

The schedule starts anywhere from 6AM to 7:30AM depending on the campaign. It pays $13 an hour with the opportunity for bonus and commission depending on performance.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Apply Now if you are interested in this Outbound Call Center job in San Diego, CA!df-dc

San Diego, CA

Telemarketing

Adecco has an Telemarketing Position available in the Sorrento Valley Area!

Monday through Friday Full time for 3 to 4 months

Telesales Job Duties:
• Contact client leads for agents
• Make at least 300 calls per day
• Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
• Record relevant information into agency management system
• Maintains operations by following policies and procedures; reporting needed changes.
Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Telemarketers

Telemarketers

Telesales Job Duties:
¿ Contact client leads for agents
¿ Make at least 300 calls per day
¿ Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
¿ Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
¿ Record relevant information into SeniorQuote agency management system
¿ Maintains operations by following policies and procedures; reporting needed changes.
Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Telemarketing

Adecco is looking for a Telemarketer in the Carmel Mountain area.

Temporary assignment: 3-4 months.
Full time: 8-5 Monday-Friday.

Positoin is to serve the senior market with life and health insurance products.

job duties include:

- Contact client leads for SeniorQuote agents
- Make at least 300 calls per day
- Calls prospective clients by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Influences prospective clients to agree to speak with an agent by following a prepared sales talk that complies with company and legal/industry standards
- Record relevant information into SeniorQuote agency management system
- Maintains operations by following policies and procedures; reporting needed changes.

Skills/Qualifications: Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Professionalism, and Product Knowledge. Insurance industry experience a plus.df-dc

San Diego, CA

Call Center-Outbound

Adecco is currently assisting a global marketing company in their search to fill a Lead Generation position in the Sorrento Valley area. This is a temporary to hire opportunity. As a Lead Generator, you will be responsible for making outbound calls and generating leads of potential customers. Apply now if you meet the qualifications listed below!

Responsibilities for this Lead Generation job include:

- Making 112-200 outbound calls per day
- Business to business (B2B)
- Minimal business to consumer (B2C)
- Generating leads on different campaigns
- Transferring to Sales department after a lead is created

Qualifications:

- Must have telemarketing or cold calling experience
- Must have experience in sales in a call center environment
- Must have at least 6 months of experience in an outbound call center environment
- Lead generation experience is preferred

The schedule starts anywhere from 6AM to 7:30AM depending on the campaign. It pays $13 an hour with the opportunity for bonus and commission depending on performance.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.df-dc

San Diego, CA

Phone Sales Agent

If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Answering Service Agent position at our Sanford, FL location. Bring your energy, drive, and motivation.


Job Description

Establish new accounts by calling on potential accounts
Make outbound business to business sales calls
Meet or exceed sales goals
Updating documents and spreadsheets using Word, Excel
Keep management informed by tracking detailed and accurate call data

Requirements

Must be able to handle fast pace of making one phone call after another continuously.
Confident, friendly, responsive communication skills
Excellent organizational skills, attention to detail, follow-through
Able to multi-task
Must represent company positively in interactions with individuals at all levels of the organization
Sense of urgency, able to work with limited supervision
Able to exercise discretion and maintain confidentiality
Must have basic computer knowledge and be familiar with and skilled in standard office software programs
On-the-job training is provided. Previous experience in sales or customer service is typically preferred.
At a minimum, applicants need a high school diploma or equivalent
Ability to listen, elicit information efficiently
Hours include working Monday - Friday from 8-4:30
This position requires advanced problem solving and/or sophisticated sales techniques

Preferred Skills/Qualifications

Sales / Customer Service experience in call center environment
Highly self-motivated
Strong Closing Skills
High Energy Sales / Customer Service Person
Have a strong work ethic, good organization skills and able to multi-task
Ability to adapt to changedf-dc

Sanford, FL

Level 1 Help Desk

Level 1 Help Desk positions available in Maitland, Florida!

Candidates are responsible for fielding calls and resolving computer issues on a wide range of topics that involve extensive customer interaction at college students and faculty in a 24/7 call center. Candidates must have one to two years of help desk experience and be flexible to work a seven to eight hour shift five days a week between the hours of 7:00 am to 3:00 am. The hourly rate for this position is $12.50 per hour and the project is estimated to last three months. Level One Help Desk Technicians job responsibilities include: • Basic troubleshooting of computer issues • Configuration of Applications • Connectivity issues • Maintain customer service to ensure a long term business partnership. QUALIFICATIONS: • High school diploma or higher • One to two years of help desk experience. • Experience with Networking, Desktop Support, Mobile Devices, E-mail and the Microsoft Office Suite. • A+ or Network + Certifications are a huge plus. • Ability to successfully pass a thorough background check and drug screen ***Part-time positions are available but you MUST be able to train The first 2 weeks (11/3-11/7 and 11/10-11/14) from 8am-5pm. Perfect attendance in January is critical to be successful!*** If you are interested in this Level One Help Desk Technicians job opportunity in Maitland, FL, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Maitland, FL

Level One Help Desk Technicians

75 Level One Help Desk Technicians jobs located in Maitland, FL are available courtesy of Adecco Engineering and Technical. Candidates are responsible for fielding calls and resolving computer issues on a wide range of topics that involve extensive customer interaction at college students and faculty in a 24/7 call center. Candidates must have one to two years of help desk experience and be flexible to work a seven to eight hour shift five days a week between the hours of 7:00 am to 3:00 am. The hourly rate for this position is $12.50 per hour and the project is estimated to last three months. Level One Help Desk Technician job responsibilities include: • Basic troubleshooting of computer issues • Configuration of Applications • Connectivity issues • Maintain customer service to ensure a long term business partnership. QUALIFICATIONS: • High school diploma or higher • One to two years of help desk experience. • Experience with Networking, Desktop Support, Mobile Devices, E-mail and the Microsoft Office Suite. • A+ or Network + Certifications are a huge plus. • Ability to successfully pass a thorough background check and drug screen * Candidates must have a VERY flexible schedule to include working days, evenings weekends and holidays. There will be no time off granted for this12 week project, including the holidays. If you are interested in these Level One Help Desk Technician job opportunities in Maitland, FL, then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Maitland, FL

Technical Support



A Technical Support job in Los Gatos,CA is available courtesy of Adecco Engineering and Technology. In order to qualify for this position you must have at least ten or more years of experience in IT and -3 or more years experience in Small Business IT systems (10-500 computers). This is a full time position. Technical Support job responsibilities include:

*Providing day-to-day technical support and technical direction of our clients.

*The majority of the workday would be spent working with clients over the phone and email, using our state-of-the-art remote-access system to remotely work with clients with their computer problems and/or questions.

*Tracking trouble tickets through our client management system and will escalate to our senior architects when needed.

QUALIFICATIONS:

*Two year degree (or equivalent). Four years is a plus.

*A MCSE. Other certifications are a plus.

*Experience with recommending, installing, and supporting network printers.

*Very Strong knowledge and experience with Microsoft Operating systems. Including: Windows Server NT4/2000/2003/2008, Microsoft Windows 2000/XP/Vista/W7, Microsoft Exchange 5.5/2000/2003/2007/2010.

*Excellent customer service skills: communication skills (both verbal and written), patience and enjoys interacting with clients (end-users).

*Excellent attention to details: punctuality, scheduling, documentation, record keeping, etc.

*Knowledge/experience of Active Directory. Must be proficient at setting up domain controllers, DNS, adding servers and workstations to AD, user setup, group policy, FSMO roles, login scripts.

*Knowledge/experience of Microsoft Exchange Server 2000 & 2003 (2007/2010 is a plus). Must be proficient at creating users, moving mailboxes, distribution groups, public folders (including email enabling), SMTP virtual server, email connectors. EXMerge, Wireless ActiveSync, and backup.

*Knowledge/experience of backup systems. Must be proficient at architecting, installing, and supporting server backup systems. Including various backup options like Exchange, SQL, Open File, and Disaster Recovery. Must be proficient at designing off-site media rotations.

*Knowledge/experience of firewall systems. Must be proficient at architecting, installing, and troubleshooting firewall systems for multi-server/service environments. Also, must be proficient at site-to-site and client-to-site VPN technologies; including designing, setup, and support. Sonicwall, Cisco, and Netscreen experience is a plus.

*Knowledge/experience of Microsoft Outlook 2000, XP, 2003 (2007 is a plus). Proficient at setting up MAPI, RPC over HTTP, POP3, and IMAP connections. Also, proficiency of archiving, importing and exporting, working with PST, and OST.

*Strong knowledge of the installation, maintenance, and support of anti-virus and anti-spyware tools. -Must be able to quickly remedy infected computer systems.

*Knowledge/experience supporting mobile users. Laptop, PDA, PDA-Phones (iPhone, Windows Mobile, Blackberry, Palm), push email, helping remote users (over the phone) who are in hotel rooms work on technical issues like accessing Internet, email, etc.

*Knowledge/experience configuring, migrating, and troubleshooting Windows user profiles.

*Excellent knowledge and experience of Windows 2000, XP,Vista, Windows 7, PC installation and upgrades.

*Excellent knowledge and experience with desktop & laptop maintenance. Patching, disk clean-up, etc.

*Must be able to lift 70 pounds.

*Must have a personal vehicle, valid California Drivers License, valid auto insurance.

If you are interested in this Technical Support job in San Jose then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Anu Aswani at 408-962-4984 or anu.aswani@adeccona.com Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Los Gatos, CA

Sales Manager/Call Center

Adecco is currently seeking a Sales Supervisor/Call Center Manager for a new call center in the Tampa area. Our client is leading health and nutrition distributor offering a one of a kind industry product. The position includes base pay and commision.
The Sales Supervisor will be responsible for the execution of monthly, quarterly, and annual sales goals delivered by senior management that will require the commitment and buy-in from their sales team. The focus of this job will be to make connections with people, motivating and inspiring them to achieve results. This is a fast paced and results oriented position. Responsibility for achieving results needs to be shared and effectively delegated to their sales team when necessary. Initiating projects and processes beyond the established organization practices will often require training and developing others, and enlisting their support.

Key Responsibilities
•Oversee a team of 40-50 direct reports within an inbound and/or outbound call center environment
•Supports and develops the Sales Agents by providing and delivering a Best-In-Class level of coaching in areas of call center performance, use of technology, and continuous development of advanced selling skills.
•Develop the Sales Agents to consistently perform with accuracy, speed, and the highest level of integrity and respect for their respective customers.
•Ensure that the sales agents are able to meet/exceed all sales unit objectives and the call quality metrics.
•Analyze behaviors and metrics to construct and drive performance and will develop and deploy corrective performance action plans as required.
•Fully responsible for the performance of assigned Sales Agents and is responsible for their overall development and sales performance success.
•Utilize processes to maximize work flow and will work to minimize causes of customer dissatisfaction.
•Lead by example, able to model the desired level of sales techniques and will promote a positive working environment.
•Create sales contests and campaigns designed to develop a competitive and fun sales atmosphere that will motivate the Sales Agents to perform at a high level.
•Personify the attitude that the Sales Agent is important and integral to the overall success of the call center.
•Provide constant coaching, mentoring and support and aid to any Sales Agent on the floor that needs help.
•Other job duties as assigned


•Identify, prioritize and coach Sales Agent development areas.
•Conduct mandatory phone call monitoring and desk-side coaching and participate in role plays to ensure that all Sales Agents are able to perform at the levels required
•Provide appropriate motivational techniques to promote team building and to increase team and call center morale.
•Foster an environment that encourages Sales Agents to exceed customers' expectations.
•Address disciplinary and/or performance issuesdf-dc

Tampa, FL

Supplier Enrollment Specialist

Adecco Group, a world leader with the recruitment of office professionals has a current job opportunity for a Supplier Enrollment Specialist on a 3 month contract assignment in Orlando, FL with our client, one of the nation,s largest financial services holding companies

Location: Orlando, FL
Contract: 3 month contract

Looking for strong sales background and experience with paid for performance positions. Call center and banking experience a plus.

Responsibilities for this Supplier Enrollment Specialist position include:

*Responsible for managing and executing supplier enrollment campaigns.

*Key activities include outbound calling to enroll suppliers into our ESP Payables solution.

*In addition to the outbound sales effort, strong emphasis is placed on follow-up with enrolled suppliers.

*This role primarily supports the Card Program Officers, and will also assist our Card Sales team with other calling efforts that may arise from time-to-time.

*Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management standards.

*Provides input to project research information

*Provides administrative and analytic support to the Project Manager.

*Typically works on projects that are moderately-complex to complex, and are large in size and organizational span.

*May coordinate the activities of a project sub team and/or project activities to the extent those efforts might affect completion of assigned tasks.

*Receives general direction from the reporting manager and/or project/program manager regarding tasks to be performed.


Qualifications:

*Prior call center/sales experience required

*High school diploma or equivalent

*Must be self driven for success and posses good organizational skills

*Attention to detail is a must


Adecco offers a competitive benefit package.

Apply Now if you are interested in this position, DO NOT DELAY! If you have any questions, you may email Jenifer Robinson at jenifer.robinson@adeccona.com.

This position is being recruited for by Adecco's National Recruitment Center of Excellence, NOT the local Adecco office.

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Orlando, FL

Sales Agent

Description: Adecco is currently assisting a local client recruiting to fill an Inside Sales Agent job in Orlando, FL. This is a Direct Hire opportunity. The Inside Sales Agent will be responsible for contacting existing leads to determine their difficulties, setting sales appointments and meeting monthly sales goals in accordance with development plan. Apply Now if you meet the qualifications listed below!

Responsibilities for this Inside Sales Agent job include:

-Contact existing leads to deterimine their difficulties
-Setting sales appointments and meeting monthly sales goals in accordance with development plan
-Collaborate with other sales staff as needed to effectively process workload
-Collaborate with other staff regarding status of leads
-Manage difficult or emaitional customer situations
-Give and welcome feedback

The schedule is M-F 9-6 and Every 3rd Saturday 9-3. The pay is $10/hr base plus commission.

Click on Apply Now to be considered for this Inside Sales Agent job in Orlando, FL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

functions.df-dc

Orlando, FL

INSIDE SALES REPRESENTATIVE

Inside Sales Rep - good computer/CSR skills; sales, follow up and data entry; able to speak and write in English, follow a sales process, be coachable and have a good phone voice and positive demeanor. Hours are 6:00 pm - 11:00 pm (25 hours per week)df-dc

Melbourne, FL

Senior Help Desk Technician

Adecco Engineering and Technology, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for Senior help Desk Technician. This is a Contract to Hire opportunity) with a company in Santa Clara, CA . The candidate will be responsible for providing technical assistance and support related to computer operating systems, to include Windows 7/8.1, Macintosh, and Ubuntu, along with hardware and application installation and support. Capable of providing junior-level server support on Windows 2003/2008/2012, along with Ubuntu, Red Hat and other ‘Nix operating systems. Job responsibility Manage laptop/workstation setup and deployment for new employees using standard hardware, images and software. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Document internal procedures. Train computer users. Assist with the onboarding of new users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, test, configure and modify new workstations, laptops, peripheral equipment and software Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Assign users and computers to proper groups in Active Directory Assist server administrators on appropriate tasks and requirements.

Qualification and skills High school diploma or equivalent, 3+ years of relevant technical experience Experience with windows 2003/2008/2012, along with Ubuntu, Red Hat and other ‘Nix operating systems. If you are interested in this Senior Help Desk technician job in Santa Clara, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Gayatri N Mallick at 408-962-4985 or gayatri.mallick@Adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Santa Clara, CA

Desktop SUpport SpeciALIST

Adecco Engineering and Technology, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for an Desktop Support Specialist. This is a minimum 3-month contract opportunity (renewable) with a company in Santa Clara, CA Job responsibility Provide IT support services for all aspects of user account setup and maintenance, system patching, antivirus, system imaging, break / fix on PC and Mac platforms, video conference equipment, printers / copiers, phone systems and general IT hardware / software Follow SOP documentation and escalate issues appropriately to higher level staff Manage individual workflow and maintain current ticket queue via IT ticketing system Mobile support: iOS, Android, Windows Mobile, Blackberry Provide after hours and weekend on-call support as needed

Qualification and skills Develop and maintain productive and professional relationship with user base. Strong service oriented mentality a must. Excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required. Recent hands-on technical experience with Windows 8.1, Windows 7, Microsoft Office Suite, Mac OSX (Mountain Lion, Mavericks), Microsoft Active Directory, Microsoft Exchange, system imaging, vpn, network connectivity including 802.11x, PC and Apple hardware, and mobile devices. Recent experience with remote access and remote control tools to support remote employees. Preferred Skills Service-Now Altiris Endpoint Management Citrix GoToMeeting and OpenVoice Microsoft Lync 2013 Symantec Endpoint Protection Shoretel phones If you are interested in this Desktop Support Specialist job in Santa Clara, CA then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to www.adeccousa.com. If you have questions about the position please contact Gayatri N Mallick at 408-962-4985 or gayatri.mallick@Adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Santa Clara, CA

Desktop SUpport SpeciALIST

Adecco is looking for a Desktop Support Specialist for our direct client in Santa Clara, CA The successful candidate will provide IT Helpdesk / Desktop Support for employees, both locally and remotely. Responsibilities consist heavily of technical troubleshooting and resolution of end user computer hardware and software issues. The successful candidate must be able to communicate effectively with his / her user base and colleagues, work in an extremely fast paced, dynamic startup environment, handle multiple support issues at a time, and follow through on all tickets and projects while maintaining a positive attitude, professionalism and a high level of customer service. Responsibilities:

*Provide IT support services for all aspects of user account setup and maintenance, system patching, antivirus, system imaging, break / fix on PC and Mac platforms, video conference equipment, printers / copiers, phone systems and general IT hardware / software

*Follow SOP documentation and escalate issues appropriately to higher level staff

*Manage individual workflow and maintain current ticket queue via IT ticketing system

*Mobile support: iOS, Android, Windows Mobile, Blackberry

*Provide after hours and weekend on-call support as needed

Santa Clara, CA

Help Desk Support II- Plano, TX

Help Desk Support II- Plano, TX Provide both reactive and proactive assistance to all external customers •Troubleshoot and resolution of open incidents •Troubleshoot/qualify incidents before escalating into Tier-II •Liaise with Tier-II, to facilitate feedback •Record and document all issues related to the customers •The creation of documented solutions for both internal and external support web-pages Requirements •Experience in a wide-range of computer operating systems and desktop software •A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration and client/server operations is required. •A good knowledge of databases or Microsoft SQL. •Industry or professional organization certifications in computing fields are not required but highly desirable. •Progress towards or completion of certifications with Microsoft and others is desired. •At least two years of full time experience in customer care/customer support. •Advanced writing and verbal communication skills •Ability to multi-task and prioritize job requirements •Strong personal organization skills •Bachelor’s degree preferred, but not required. Help Desk Support II- Plano, TX -to apply: Rafael.wescott@adeccona.com

Plano, TX

Support Technician (Mac & Windows)

A Support Technician (Mac & Windows) job in New Orleans, Louisiana is available courtesy of Adecco Engineering and Technology. The ideal candidate will have knowledge of computer hardware (Dell and Apple). You will manage repairs to equipment, software, and peripherals. You will manage queues of service requests generated via email, phone or a self-service portal. Support Technician (Mac & Windows) job responsibilities include: -Field telephone calls for technical support on technology issues -Install equipment, software and peripherals for clients, perform or ensure proper installation of cable, operating systems, and appropriate software -Assist end users with software and hardware training / instruction QUALIFICATIONS: -Three years plus experience with PC administration, software / hardware support and troubleshooting -Proficient with all Microsoft desktop operating systems (within current Microsoft support lifecycle) and Mac OS products -Skilled in preventative maintenance on printers, copiers, fax machines, and scanners If you are interested in this Support Technician (Mac & Windows) job in New Orleans, Louisiana then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Kevin Sapp at 504-410-2076 or kevin.sapp@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

New Orleans, LA

Heavy Equipment Mechanic

Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Heavy Equipment Mechanic with a leading company in Suwanee, GA

Job Summary: Provide technical support to dealers and internal departments to improve their product knowledge and training, effectiveness and efficiency of repair and maintenance, and the quality of their operations. Monitor, analyze and report the need to improve product quality and maintain customer satisfaction.

*Provide technical support to client dealers and other departments and entities via phone, on-line systems and messages, and on-site visits. Attempt to resolve concerns during the first contact. Report on recommendations and actions.

*As necessary, collect and analyze parts and components from the field to research the root cause of failures. Report on the results. Develop, propose, and implement field service solutions as applicable. Coordinate activities with the Warranty and Parts Departments as required.

*Inform dealer and company personnel about service concerns and/or solutions via Service Bulletins, Top Issues, telephone conversations, Call Records, and other forms of communication.

*Provide training to dealers, co-workers, and other company staff on products, systems, and servicing methods.

*Support Sales Organization at both internal and external Company events, addressing product complaints and field product questions.

*Through self-training, continually increase product knowledge using Technical Service Reports, Service/Sales Bulletins, Call Records, Engineering Releases, and other available resources. Actively participate in available technical training.

*Monitor and research product developments in the market and report as appropriate.

*Conduct other activities related to this position as assigned by management

Minimum Qualifications Required Education, Training and/or Experience: At least two year Associate Degree in a technical field related to the tractor, AG, or excavator industry. Bachelor’s degree preferred.

Skills and Background: Excellent verbal communication skills; ability to explain technical concepts and repair methods verbally in fluent English. Very good written communications skills to explain technical concepts, report on technical investigations. Problem solving skills - being able to analyze information to create and communicate repair solutions. Technical skills - proven experience with hands-on repair of tractors and/or excavators. Judgment - Being able to make good decisions and useful recommendations based on the information provided by dealers and other sources Interpersonal skill - Being able to work well with others. Equipment Operation: Tractors Office equipment including computer, copier, fax, phone, printer To be considered for this position, you must use the “apply now” button to submit your resume

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer.

Suwanee, GA

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