West Virginia Customer Service Jobs

Customer Service Jobs in West Virginia may be the right type of role for you if you're a people person, you're well-organized and you're passionate about helping others. Most businesses need outgoing individuals like you to interact with their customers; we know because we connect candidates with top companies every day. Whether you're trying to make an impact in the industry or you simply want a fresh challenge, use our range of free recruitment services and discover how Adecco can help you.

If you pride yourself on being a problem solver and you love helping others, Adecco would like to help you find the perfect customer service jobs in West Virginia. That is why we do everything in our power to provide you with the best in contract, temporary and direct-hire customer service jobs opportunities in West Virginia. You too can call on us for professional opportunities that are perfectly suited to your skills, your experience and your career objectives.


Displaying 12 Customer Service Jobs in West Virginia

Hazmat Endorsement - Class B Driver

Adecco Transportation is currently assisting a local client in their search to fill a Class B Delivery Driver in Charleston, WV. This is a temporary to hire opportunity. Apply now if you meet the qualifications listed below!

Responsibilities for this Driver job include:

* Delivering Batteries to customers
* Load and unload truck
* Make deliveries in general area
* Keep all invoices in order
* Assist customer with their needs

Qualifications:

*2 years or more having a CDL B
*2 years or more delivery experience
*Hazmat Endorsement
*Good driving record
*current DOT medical card
*Safely lift and handle 50-100 pounds
*Be able to work overtime as the season requires
*Work in occasional adverse weather conditions
*Pass a pre-employment DOT drug screen
*Pass a background check


Work schedule is Monday-Friday. Pay starts at $15per hour.

Click on Apply Now to be considered for this Class B Driver job in Charleston, WV or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Charleston, WV

Entry level Customer Service

Customer Service Representatives
Adecco is currently recruiting for Customer Service Representatives for one of Charleston’s leading healthcare providers. Candidates must be able to adapt to the customers needs with a positive attitude and high level of customer service while taking inbound customer calls and providing resolution to questions and concerns.
Candidates should possess the following:
* 1-3 years Customer Service experience
* Excellent communication skills
* Intermediate computer skills
* Ability to work in a fast-paced environment
* High School Diploma or GED required
* Ability to pass background and drug testing
These positions are long term for the right individuals and provide excellent paid training(8 - 10 weeks). Pay rate is $11.67. APPLY NOW!!!
Interviews are currently being scheduled and candidates can apply at www.adeccousa.com. Apply Now!df-dc

Charleston, WV

Call Center Representative

Title: Call Center Representative - Customer Service

Adecco is assisting a local client in recruiting for a current Call Center Representative - Customer Service job in Charleston, WV. This is for a long-term temporary opportunity. As a Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. You will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center Representative - Customer Service job include:

• Accountable for prompt, accurate, thorough, and courteous responses to call customer inquiries.
• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieve productivity standards and goals set by the company while maintaining high level of customer service
• Answer Inbound Call, explaining benefit features and costs and initiating research and follow up as needed.
Qualifications:

• Candidates should possess excellent communication skills, interpersonal skills, and research ability.
• A high school diploma or GED is required.
• Candidate must be able to sit for the majority of their shift
• One to three years of customer service experience.
• Successfully pass the following: Pre-employment job assessments, a background investigation and drug screening.


Pay for this position is $11.67 hr plus overtime as needed. This is a long-term temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Representative - Customer Service job in Charleston, WV or any related opportunities with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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Charleston, WV

Customer Service Professional


Adecco is currently recruiting for experienced Customer Service Representatives for one of Charelston’s leading healthcare providers. Candidates must be able to adapt to the customers needs with a positive attitude and high level of customer service while taking inbound customer calls and providing resolution to question and concerns. This is for a long-term temporary to hire opportunity. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Customer Service Representative - Call Center job include:

• Receive a high volume of inbound calls with varying degrees of questions or concerns
• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieve productivity standards and goals set by the company while maintaining high level of customer service
• Refer unresolved customer issues to designated call center department or supervisor for further investigation
• Must be able to able to work in a highly monitored environment

Candidates must meet the following requirements for consideration:

• 1-3 years Customer Service experience
• Excellent communication skills
• High School Diploma or GED required
• Ability to pass background and drug testing
• Candidate must be able to sit for the majority of their shift
• Excellent verbal and written communication skills
• Make good decisions and resolve issues in a clear, calm, and diplomatic matter
• Computer literate – Intermediate computer skills Proficient with Email and Microsoft Word
• Able to work in a team environment


These positions are long term for the right individuals and provide excellent paid training (8 - 10 weeks). Pay rate is $11.67. Interviews are currently being scheduled and candidates can apply at www.adeccousa.com Apply Now!!


Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.


Click on Apply Now to be considered for this Customer Service Representative - Call Center job in Charleston, WV or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
df-dc

Charleston, WV

On-Site Box Truck Driver

A On-Site Box Truck Driver is responsible for transporting and dropping off materials within the site. This is accomplished by appropriately using company vehicles and equipment to deliver products within the site in a safe and timely manner. Safety, building loads, inventory control and product knowledge are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

Previous delivery experience and/or warehouse work is preferred
An acceptable driving record and Familiarity with driving a box truck
Ability to participate effectively as a team member

MUST HOLD CLASS A CDL LICENSE AND HAVE A HAZMAT MAT CERTIFICATION

Responsibilities of the Position:

Delivery Activities: Responsible for delivering material within the site. Assists with loading and/or unloading of materials while at the job site.
Knowledge & Training: Identifies personal growth needs and learning opportunities. Complete required orientation and safety training.
Accurately pulls and stage materials to be picked up or delivered to ensure schedules are met.
Follows all policies and procedures in the warehouse including inventory and safety. Properly uses and maintains all equipment.

If you have the above qualifications, then we have a position for you! This is an excellent opportunity for the right person

For more information please contact our office at 304.422.0288 or apply online RIGHT NOW at www.adeccousa.comdf-dc

Saint Marys, WV

CUSTOMER SERVICE REPRESENTATIVE

Do you like assisting people and making them feel like they are #1?

Are you ready to make some money and work for the 5th largest utility company?

Well then read on!

Adecco is currently recruiting for Customer Service Representatives for one of our top clients! We are seeking 45 Top Customer Service Representatives for the Fairmont, WV Area. This is a temp to perm position within one year.

Responsibilities include but not limited to:

Providing sound customer service by exceeding customer needs. Perform appropriate system entries.

Receive/process outage and 911 emergency calls within company guidelines.

Handle irate customers in a calm courteous and professional manner.

Have the ability to interpret technical instructions received from the field regarding meter reads and outage status.

Attend all required training classes.

Qualifications for this position are:

High School diploma or GED,

Must pass the company approved CSR test.

Excellent communication skills,including good grammar, dictation, and tone of voice

Must be able to type 30 to 40 WPM while the customer is dictating their issues to you, basic computer and keyboarding skills.

Must be available to work MANDANTORY OT, with short notice


SOLID Customer Service history is a must.

No time off will be permitted during the 6 weeks of training

Pay is $11.00 an hour. A excellent opportunity for the right person

If you feel you have the qualifications and drive for this position, please call our office at 304-422-0288 or apply on online RIGHT NOW!!


df-dc

Fairmont, WV

CUSTOMER SERVICE REPRESENTATIVE

Do you like assisting people and making them feel like they are #1?

Are you ready to make some money and work for the 5th largest utility company?

Well then read on!

Adecco is currently recruiting for Customer Service Representatives for one of our top clients! We are seeking 45 Top Customer Service Representatives for the Fairmont, WV Area. This is a temp to perm position within one year.

Responsibilities include but not limited to:

Providing sound customer service by exceeding customer needs. Perform appropriate system entries.

Receive/process outage and 911 emergency calls within company guidelines.

Handle irate customers in a calm courteous and professional manner.

Have the ability to interpret technical instructions received from the field regarding meter reads and outage status.

Attend all required training classes.

Qualifications for this position are:

High School diploma or GED,

Must pass the company approved CSR test.

Excellent communication skills,including good grammar, dictation, and tone of voice

Must be able to type 30 to 40 WPM while the customer is dictating their issues to you, basic computer and keyboarding skills.

Must be available to work MANDANTORY OT, with short notice


SOLID Customer Service history is a must.

No time off will be permitted during the 6 weeks of training

Pay is $11.00 an hour. This is an excellent opportunity for the right person.


If you feel you have the qualifications and drive for this position, please call our office at 304-422-0288 or apply on online RIGHT NOW!!df-dc

Fairmont, WV

CUSTOMER SERVICE REP I

Do you like assisting people and making them feel like they are #1?

Are you ready to make some money and work for the 5th largest utility company?

Well then read on!

Adecco is currently recruiting for Customer Service Representatives for one of our top clients! We are seeking 45 Top Customer Service Representatives for the Fairmont, WV Area. This is a temp to perm position within one year.

Responsibilities include but not limited to:

Providing sound customer service by exceeding customer needs. Perform appropriate system entries.

Receive/process outage and 911 emergency calls within company guidelines.

Handle irate customers in a calm courteous and professional manner.

Have the ability to interpret technical instructions received from the field regarding meter reads and outage status.

Attend all required training classes.

Qualifications for this position are:

High School diploma or GED,

Must pass the company approved CSR test.

Excellent communication skills,including good grammar, dictation, and tone of voice

Must be able to type 30 to 40 WPM while the customer is dictating their issues to you, basic computer and keyboarding skills.

Must be available to work MANDANTORY OT, with short notice


SOLID Customer Service history is a Must have.

No time off will be permitted during the 6 weeks of training

Pay is $11.00 an hour
Equal Opportunity Employer Minorities/Women/Veterans/Disabled


If you feel you have the qualifications and drive for this position, please call our office at 304-422-0288 or apply on online RIGHT NOW!!df-dc

Fairmont, WV

WV/CUSTOMER SERVICE REP I/3140

We are currently recruiting for 20 Customer Service Representatives for a major client in Fairmont, WV.

The training class will begin on 09/15/2014

Please be advised you are not able to take any time off during the training class (4-6 weeks)

Summary of Responsibilities:

Workers are proficient in basic skills and occasionally require assistance in advanced functionality.

Understand business units,technical and/or business processes.

Possess intermediate troubleshooting skills.

Resolve customer issues and requests in a prompt, courteous, and professional manner.

Achieve customer satisfaction in all customer contacts.

Maintain a safe workplace for coworkers and the community based upon knowledge of potential hazards and industry regulations/requirements.

Responsibilities include initiating trouble calls, creating notifications, performing account maintenance, inputting data as required and documenting customer notes on accounts.

Provide sound customer service by exceeding customer needs.

Research all customer inquiries and perform appropriate system entries.

Receive/process outage and 911 emergency calls within company and regulatory guidelines.

Utilize independent analysis and good individual judgment resolving customer concerns.

Follow up with customers when appropriate.

Solicit sale of new or additional services.

Handle irate customers in a calm, courteous, and professional manner.

Use effective communication skills with good judgment to analyze and resolve customer inquiries.

It is the responsibility of each representative to read all communications and emails and to apply existing and new practices/procedures.

Representative is responsible to be available to attend necessary training.

Other duties may be assigned to meet business needs.

Specific Summary qualifications:

Must have a high school diploma or GED.

Must pass the company approved CSR test.

Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.

Ability to read and interpret documents such as quick reference cards, training documents, CNET and other available on-line help tools.

Ability to accurately calculate figures and amounts.

Ability to interpret technical instructions received from the field regarding meter reads and outage status.

Excellent communication skills including good grammar, tone of voice, and diction.

Basic computer and keyboarding skills.

Utilize SAP effectively and efficiently.

Excellent customer service skills (friendly, courteous, helpful).

Always works safely and with no work-related accidents or injuries.

ADDITIONAL INFORMATION:Responsibilities

Initiating trouble calls, creating notifications, performing account maintenance, inputting data as required

Documenting customer notes on accounts

Providing appropriate system entries

Receiving/processing outage and 911 emergency calls within company and regulatory guidelines

Utilizing independent analysis and judgment resolving customer concerns

Following up with customers when appropriate

Soliciting sales of new or additional services

Handling irate customers in a calm, courteous and professional manner

Using effective communication skills and judgment to analyze and resolve customer inquiries

Reading communications and emails and applying information to existing and new practices/procedures

Attending training

Qualifications

High school diploma or GED required

Must pass company approved CSR test

Call Center experience or strong customer service experience preferred

Must have ability to work mandatory overtime with little notice

Ability to sit at desk and be on phone for long periods of time

Excellent communication skills including good grammar, tone of voice and diction

Basic computer and keyboarding skills, with ability to use SAP efficiently

Excellent customer service skills (friendly, courteous and helpful)

Demonstrate a questioning attitude to continue to learn, produce results and strengthen existing relationships

Ability to read and interpret documents such as quick reference cards, training documents, CNET and other on-line help tools

Ability to accurately calculate figures and amounts

Ability to interpret technical instructions regarding meter reads and outage status

Always works safely with no work related accidents or injuries

Pay rate is 11.00/ hourdf-dc

Fairmont, WV

WV/Customer Service Rep I

ADECCO is the largest staffing company in the area. A lot of the biggest and best companies in the area use ADECCO. We are currently recruiting for Customer Service Representatives for one of our top clients!

Summary of Responsibilities: Workers are proficient in basic skills and occasionally require assistance in advanced functionality; Understand business units’ technical and/or business processes; Possess intermediate troubleshooting skills- Resolve customer issues and requests in a prompt, courteous, and professional manner- Achieve customer satisfaction in all customer contacts- Maintain a safe workplace for coworkers and the community based upon knowledge of potential hazards and industry regulations/requirements- Responsibilities include initiating trouble calls, creating notifications, performing account maintenance, inputting data as required and documenting customer notes on accounts- Provide sound customer service by exceeding customer needs - Research all customer inquiries and perform appropriate system entries- Receive/process outage and 911 emergency calls within company and regulatory guidelines- Utilize independent analysis and good individual judgment resolving customer concerns- Follow up with customers when appropriate- Solicit sale of new or additional services- Handle irate customers in a calm, courteous, and professional manner- Use effective communication skills with good judgment to analyze and resolve customer inquiries- It is the responsibility of each representative to read all communications and emails and to apply existing and new practices/procedures- Representative is responsible to be available to attend necessary training- Other duties may be assigned to meet business needs. Business-Unit Specific Summary of Responsibilities: (Enter Business-Unit Specific Verbiage in this Section) Summary of Qualifications:- Must have high school diploma or GED- Must pass the company approved CSR test- Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships- Ability to read and interpret documents such as quick reference cards, training documents, CNET and other available on-line help tools- Ability to accurately calculate figures and amounts- Ability to interpret technical instructions received from the field regarding meter reads and outage status- Excellent communication skills including good grammar, tone of voice, and diction- Basic computer and keyboarding skills-Utilize SAP effectively and efficiently- Excellent customer service skills (friendly, courteous, helpful. This is an excellent opportunity for the right person.


Must have good attendance and experience. Pay will be $11.00 to start

If you are interested in learning more about these positions, please contact our office by calling (304)422-0288 or apply online RIGHT NOW!! at www.AdeccoUSA.com

Adecco is an equal opportunity employerdf-dc

Fairmont, WV

Customer Service Representative

Adecco has Immediate openings for Call Center - Customer Service Representatives for a Full Time Temp to Permanent contract opportunity located in Fairmont, WV 26555!


JOB SUMMARY:

As a customer service representative you will be taking inbound calls from customers. The current opportunities are full-time positions and could become permanent. If you meet the qualifications below Apply Now!


ESSENTIAL FUNCTIONS:

*Initiating trouble calls, creating notifications, performing account maintenance, inputting data as required

*Notate accounts

*Probe and isolate to resolve customer concerns

*Following up with customers when appropriate

*Handling irate customers in a calm, courteous and professional manner

*Reading communications and emails and applying information to existing and new practices/procedures




QUALIFICATIONS:

*High school diploma or GED required

*Call Center experience or strong customer service experience preferred

*Must have ability to work mandatory overtime with little notice

*Ability to sit at desk and be on phone for long periods of time

*Excellent communication skills including good grammar, tone of voice and diction

*Excellent customer service skills (friendly, courteous and helpful)



HOURS/SALARY:

*$11 per hour

***Must be available between 8 AM and 6 PM Daily**

*Must be willing to work weekends and overtime.



HOW TO APPLY:

Candidates interested in this position should apply IMMEDIATELY. Please click on the ?Apply Now? button to fill out your application. After applying email Pamela.terrell@adeccona.com to set up phone interview!


Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the ?apply now? button included within to be considered.


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Fairmont, WV

Part Time Bank Teller - St. Clairsville, Ohio

Part time teller needed in St. Clairsville, Ohio, for local financial institution. Previous cash handling or retail experience required with strong customer service skills. Outgoing, friendly personality a must. Part-time hours (24) vary per week. Background and Credit check required.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Wheeling, WV

Click here for Adecco locations in West Virginia

Why Adecco?

With Adecco, you can take the waiting and guessing elements out of job seeking, because we streamline the process by matching only the right candidates to the job. We also offer competitive pay and comprehensive benefits that include: 

  • Medical coverage - Access to an affordable and comprehensive group medical coverage plan 
  • 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program 
  • Direct deposit - We make it as easy as possible for you to get paid 
  • Service bonus - Rewarding employees who make an extended work commitment 
  • Paid holidays - Selected paid holidays, based on accrued hour requirements 
  • Skills training - Access to our free online skills training
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