Adecco Location:

Adecco in Duluth, GA

2628 Pleasant Hill Rd Ste 600
Duluth, GA 30096
Tel : 770-497-0045

Realize Your Career Goals with Adecco in Duluth

At Adecco in Duluth, not only do we know your local job market inside and out, but we also give you access to more Duluth jobs at more companies than anyone else. The recruitment professionals at your local Adecco make it their mission to provide superior service through best-in-class job matching and career development. So whether you’re seeking a temporary role or a more permanent position, we’re here to help you find the right job in Duluth at the right company.

Our Services Include:

  • Temporary and Contract Staffing
  • Permanent Recruitment
  • Managed Services

New Job Listings

Customer Service/ Call Center | customer service jobs

Adecco is working with a Fantastic Client who is looking for a skilled Customer Service/ Call Center associate!

The Job Dulties Include:
Performs as the front line in the customer support organization. Handles phone calls, voice mails and emails from external and internal customers.
Essential Job Duties and Responsibilities:
¿ Consistently delivers on customer experience strategy by accepting ownership for customer cases and delivering an experience in alignment with the established service vision, standards and values.
¿ Consistently delivers exceptional customer experience while handling calls, emails and messages from all customers. This includes clarifying customer issue, researching, locating and providing resolution by working with plant personnel and/or properly escalating cases.
¿ Works toward speedy resolution of all escalated/open cases.
¿ Maintains customer database by entering and/or updating customer and case information.
¿ Embraces continuous learning and keeps updated as products, processes and policies evolve.
¿ Keeps department specific equipment in working order by following established procedures and reporting malfunctions.
¿ Supports CRMs by entering customer visit details into salesforce.com.
¿ Adheres to customer care queue schedule, policies and quality requirements.
No Travel Required


Minimum Qualifications:
¿ High School Diploma or equivalent
¿ Some post-secondary education
¿ Previous customer service experience
¿ Punctual
¿ Ability to Multi-task
¿ Accuracy in data entry
¿ Strong technology and verbal communication skills


Preferred Qualifications
¿ Previous call center experience
¿ Bachelor¿s degree
¿ Experience with Salesforce.com
¿ Bi-lingual Spanish (fluency verbal and written)


If Interested, Please Apply!df-dc

Duluth, GA

Web Management / Digital Media Representative for a Call Center in Duluth. | customer service jobs

Adecco is searching for qualified candidates to help with a web management/ digital media call center in Duluth. Qualifications Required :
The Client Support Representative maintains efficient and effective communication with our subscriber base by handling both inbound and outbound phone calls and email correspondence. Client Support team members continually educate customers regarding compliance processes, troubleshooting techniques, how to leverage the digital tools we provide and by conducting educational webinars.



Potential temp to perm
Schedule: Mon-Fri 8am-5pm
Pay rate: $14.00
Dress: Business casual to professional
Job Description :
Call Handling
Inbound calls
Outbound calls
Collections, Product and Sales Support
Log call notes in CRM, Goldmine/Access
Track communication with clients
Customer Education
Ongoing knowledge base of Compliance guidelines
Ongoing product support
Editor/tool knowledge base and support
Guide customers through Corporate Client Intranets, policies and procedures
Troubleshooting/Case Management
Researching previous and current account activity to resolve issues or answer questions
Entering issues for Development to further investigate
Close case and follow up with customer on resolution
Build a variety of new websites as new sales are confirmed
Review and process product update requests
Review and update html coding on a variety of site types

Education :
HSdf-dc

Duluth, MN

Patients Accounts Representative | customer service jobs

Adecco is searching for a great assoicate, with outstanding customer service skills and past insurance billing knowledge.
This person will be-
Answering and handling incoming calls from our customers. Processing and resolution of all insurance and private party billing and following up with insurance payers on insurance claims in an accurate, timely and efficient manner according to established procedures in order to maximize prompt payment and minimize bad debt.
Minimum Requirements: One year minimum of healthcare related billing experience required.
Prior experience required: Computer work
Specific equipment utilized? Computerdf-dc

Duluth, MN

Bilingual Customer Service Representative | customer service jobs

We have an immediate opening for a native Japanese communication position. This is an excellent opportunity! You will be conducting detailed phone calls with customers who are calling for Technical Support.
Client will provide training they are open 24/7 have flexible hours Comfortable work environment.
Good Computer Skills are required.

Pay range is between $40,000-$60,000 per year + benefits. Relocation allowance would be possible to Duluth MN.

Job Description - Technical Service Representative Several Shifts Available!
Roles & Responsibilities
1.Provide voice, e-mail, and internet chat technical support to customers answering complex questions on function and usage of products.
2.Resolve customer questions or problems in areas of system configuration/setup, browser/application compatibility, online product functionality and bugs/errors.
3.Resolves technical inquiries by clarifying desired information; researching, locating, providing information, and forwarding requests to appropriate escalation path.
4.Troubleshooting in order to assist customers with the most accurate and timely response to their technical support issue(s)
5.Keeps equipment operational by following established procedures; reporting malfunctions.
6.Updates job knowledge by participating in educational opportunities.
7.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills Required: Technical Troubleshooting Skills, Customer Focus, Excellent Verbal Communication Skills, Objectivity, Dependability, Multi-tasking, Computer Terminology, Typing skills (40+ WPM), Computer and online application skills
Education & Experience
1.High school diploma or equivalent
2.Preferred candidate must have at least one year of experience in technical support and/or customer service environment.

Candidates must pass a Background Check and a Drug Screen.



Sincerely,


Wendy Thompson-Feste
Branch Manager
Adecco Staffing, USA

wendy.thompson@adeccona.com
O 218 720.3265
F 218.720.3325
207 West Superior Street
Holiday Center Mall Suite # 205
Duluth, MN 55802
www.adeccoUSA.comdf-dc

Duluth, MN

Technical Support | customer service jobs

Hiring Event @ UMD Kirby Center: Adecco and HCL America, Inc.

Wednesday, September 10th, 2014 9am – 3pm
1120 Kirby drive, Duluth MN 55812

HCL America – Duluth, MN is expanding it's Technical Support Center!

Get in on the ground floor with the opening of a new educational focused technical project and join a dynamic team! This is a great opportunity to interact with students and professors across the US and Internationally.
Seeking friendly, technically savvy, and outgoing candidates who enjoy supporting online educational programs while delivering consistent great customer service
Must be able to work flexible hours, weekends, evenings are preferred.
Seeking candidates that are “Team Players” and operate with a sense of urgency and discipline
AVAILABLE POSITIONS:
15 Technical Support Representatives
5 Customer Service Representatives

All job seekers interested in a career in technology and communications should attend!
Come prepared to chat with resume and hours of availability!df-dc

Duluth, MN

Team Leader/ Technical Call Center Manager | customer service jobs

Roles & Responsibilities

1.Manage a team of customer service reps.

2.Develop training curriculum and lead training courses

3.Be available to oversee the entirety of the team's daily operations on the floor, including motivation, answering questions, problem solving, etc.

4.Monitor contact queue and track incidents.

5.Conduct a formal team meeting on a regular basis

6.Perform monitoring evaluations for each responsible employee.

7.Prepare and present the current and future performance reports to the Project Manager as required.

8.Recruit new staff and schedule existing staff to meet service level objectives.

9.Create effective channels of employee feedback.

10.Keep track of attendance, daily statistics, paid time off, sick time, backfill coverage

Skills Required

Understanding of technical and contact metrics, Leadership, Teamwork Skills, Interpersonal skills, Analytical Thinking and Decision Making, Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking

Education & Experience

1.Bachelor's degree in any professional field

2.Preferred candidate must have at least 4 years of experience in a technical support and/or customer service environment. and 2 years of supervisory experience or training experience.df-dc

Duluth, MN

Human Resouces Assistant | administration jobs

We have an immediate LOA position open for a busy Human Resource office. We are seeking a candidate who has had some prior experience working in an HR setting. Daily duties include answering phones, processing paperwork, assisting candidates with the application process, sending out paperwork, Interviewing, Processing Payroll, Assisting with Staffing Projects, Running Background Checks, and Scheduling Drug Screens etc. The hours will be Monday - Friday 8am - 5pm for about 14 weeks. If you enjoy working in an ever change busy office this could be the job for you! Please send your resume to wendy.thompson@adeccona.com or call Adecco at 218-720-3265df-dc

Duluth, MN

Event Planner | administration jobs

Adecco is searching for a top notch Event Planner for a Duluth College. The position will be a project for a charity event held annually.

Job Duties:
Schedule committee meetings and reserve room for meetings.
Take notes during meetings and send to committee within 24 hours.
Schedule meetings with DECC and Mayors
Schedule and attend satellite meetings
Take notes and solve satellite issues with proper guidance
Update phone message at beginning and end of event.
Update phone messages as needed to keep volunteers and home delivery people informed
Create time-line for event and keep track of progress.

Contact DTA re bussing and scheduling
Send out flyers to area churches and agencies
Send letter to Police Department
Take phone messages regarding home deliveries and enter into system
Take messages from volunteers when needed.
Review press releases for accuracy
Keep track of raffle prize donations
Contact Student Affairs Admin Assistant and write articles about raffle for parents news letter for Oct and Nov. issues

Write a short article at the end of event for news letter

Deposit raffle checks and keep track of monies accumulated.

Work with college communications regarding t-shirt design and work with vendor for ordering volunteer t-shirts.

Order any new signs needed for event.

Monday before event--Order thank you signs for all three locations: including in-kind and cash gifts.

Reserve vans for appropriate times needed

Coordinate drivers to pick-up supplies during Thanksgiving week.

Assign them to specific deliveries

Coordinate the information on number of home delivery meals to be made

Bring sign up sheets to the DECC

Coordinate activities from the office

Keep records of entertainment, times, groups, contacts.

Coordinate help, properly put away supplies and food from the DECC and satellites the Friday after the event.

Order books for Santa give-away

Keep records of products used/ contacts

Get film for Polaroid camera and photo covers

Write thank-you for gifts to be signed by Senior Chair

Work with College communication on coordination of photos and media for publicity, CD, and future use.

Put together gift bags for committee members

Structured work hours- 2 days per week--we designate days, starting in Sept. building up to 32 hours in Oct and to Full time in Nov.

Must be able to work Thanksgiving Day and the Friday after.df-dc

Duluth, MN

Customer Service Representative/ Medical Insurance | customer service jobs

Adecco is currently assisting a national client in their search to fill Call Center - Customer Service jobs in Duluth, MN. This is a long term temporary opportunity. As a Customer Service Representative you will be responsible for assisting members Apply Now if you meet the qualifications listed below!

Responsibilities for this Call Center - Customer Service job include:

• Respond to insurance provider and client member calls and inquiries
• Resolve basic types of customer service inquiries including: benefits, benefits eligibility, member requests, physician participation in our client networks, authorization of medical services, and explanation of benefits (EOB)
• Meet established productivity goals, schedule adherence, and quality standards
• Must be able to work 8 hour shift from 7:00am to 7:00pm, Monday - Friday

Qualifications:

• Must have a high school diploma or GED or 10 years of equivalent working experience
• At least 6 months of customer service, call center, or office environment experience
• Previous experience analyzing and solving customer problems
• Computer literate, ability to work with Windows PC applications
• Capable of learning new and complex computer system applications
• Must be willing to work the schedule provided; this will change every three months
• Healthcare experience a plus but not required

Training Hours: Mon - Fri 8:00AM - 4:30PM

Shift Start/End Time: 8 hour shift between 7:00AM – 7:00PM. Shifts will be determined at the completion of training.


Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.


Click on Apply Now to be considered for this Call Center - Customer Service job in Duluth, MN or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

df-dc

Duluth, MN

Customer Service Rep/ Call Center | customer service jobs

Adecco has openings for Customer Service Reps/Call Center/Healthcare in Duluth, MN55811 ! These are full-time positions.

If you meet the qualifications below for the Customer Service Rep, Apply Now!


Job Summary:
The purpose of this position is answer incoming calls from Health Care Providers and Members while ensuring a high level of customer service and maximizing productivity.

Qualifications:
Experience in Insurance and Customer Service, Healthcare experience a plus.
6+ months of customer service experience analyzing and solving customer problems, or 6+ months of experiences in an office setting environment using the telephone and computer as the primary instruments to perform duties.
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
High School Diploma or GED required.
Must be willing to work the schedule provided by the workforce and this will change every three months *****This position requires that you be able to work an 8 hour shift between 7 a.m to 7 p.m, Monday-Friday.****

Major Job Duties:
1. Respond to provider and member calls.
2. Resolve basic types of customer service inquiries including which may include; Benefits; Eligibility for benefits; Member requests; Physician participation in our networks; Explanation of Benefits (EOB).
3. Meet established productivity, schedule adherence, and quality standards.
4. Customer Service.

Pay/Schedule:
$13.75 per hour
Multiple shifts - must be flexible between 7 am - 7 pm.
Contract position.

How To Apply:

Candidates interested in the Customer Service Rep position should apply immediately. Please click on the ?Apply Now? button to fill out your application. These openings will fill quickly!

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the ?apply now? button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Thanks!!

Colleen A.Wenzler National Recruiter
Recruitment Center of Excellence
Adecco Staffing
Colleen.Wenzler@adeccona.com
Visit us @ www.adeccousa.com
Proud Sponsor of Team USAdf-dc

Duluth, MN

Customer Service Rep/Call Center | customer service jobs

Adecco has openings for Customer Service Reps/Call Center/Healthcare in Duluth, MN55811 ! These are full-time positions.

If you meet the qualifications below for the Customer Service Rep, Apply Now!


Job Summary:
The purpose of this position is answer incoming calls from Health Care Providers and Members while ensuring a high level of customer service and maximizing productivity.

Qualifications:
Experience in Insurance and Customer Service, Healthcare experience a plus.
6+ months of customer service experience analyzing and solving customer problems, or 6+ months of experiences in an office setting environment using the telephone and computer as the primary instruments to perform duties.
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
High School Diploma or GED required.
Must be willing to work the schedule provided by the workforce and this will change every three months *****This position requires that you be able to work an 8 hour shift between 7 a.m to 7 p.m, Monday-Friday.****

Major Job Duties:
1. Respond to provider and member calls.
2. Resolve basic types of customer service inquiries including which may include; Benefits; Eligibility for benefits; Member requests; Physician participation in our networks; Explanation of Benefits (EOB).
3. Meet established productivity, schedule adherence, and quality standards.
4. Customer Service.

Pay/Schedule:
$13.75 per hour
Multiple shifts - must be flexible between 7 am - 7 pm.
Contract position.

How To Apply:

Candidates interested in the Customer Service Rep position should apply immediately. Please click on the ?Apply Now? button to fill out your application. These openings will fill quickly!

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the ?apply now? button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Duluth, MN

 

 

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