Entry Level Position - Operations Center - Systems Monitor | customer service jobs
Adecco, is assisting a consistently growing client, voted one of the top workplaces in 2012, in their search to fill Entry Level - Operations Center - Systems Monitor jobs in Saint Louis, MO. We have openings on 2nd and 3rd shift ONLY. If you meet the qualifications listed below please Apply Now!
We are looking for candidates that want to stay with the company for the long run and build a career as they grow. If you have previously worked in vendor management, work order processing, database management, customer service, or in military operations centers, this position is for you! Recent graduates that work well in a team environment and a desire to excel in a fast paced environment have been very successful in this position!
Responsibilities for this Entry Level - Operations Center - Systems Monitor job include:
- Monitor and responding to high volume e-mail while providing the highest level of customer service
- Dispatch vendors for critical alarms and document transactions and interactions with customers and vendors
- Become proficient in the use of software packages the operations center utilizes on a day-to-day basis
- Follow escalation procedures for monitoring systems
- Create and modify remedy change tickets
- Recent Bachelor's degree is preferred OR 1 - 2 years of applicable entry level experience
- Proficient with MS Office
- Previous experience navigating through multiple databases; and ability to learn new systems/procedures quickly
- Experience working with dual screens a plus
- Excellent verbal, written, and prioritization skills are a MUST
- Previous tech support, data entry, data analysis, dispatching, and customer service experience a plus
- 2nd Shift - Hours 4:00pm - 12:00am. Shift days will vary. May require the need to be flexible to work weekends.
- 3rd Shift - Hours 12:00am - 8:00am. Shift days will vary. May require the need to be flexible to work weekends.
Click on Apply Now to be considered for this Entry Level - Operations Center - Systems Monitor job in Saint Louis, MO or any related opportunities with Adecco.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled