Adecco Location:

Adecco in Austin, TX

9442 N Capital Of Texas Hwy Ste 650
Austin, TX 78759
Tel : 512-454-5211

Realize Your Career Goals with Adecco in Austin

At Adecco in Austin, not only do we know your local job market inside and out, but we also give you access to more Austin jobs at more companies than anyone else. The recruitment professionals at your local Adecco make it their mission to provide superior service through best-in-class job matching and career development. So whether you’re seeking a temporary role or a more permanent position, we’re here to help you find the right job in Austin at the right company.

Our Services Include:

  • Temporary and Contract Staffing
  • Permanent Recruitment
  • Managed Services

New Job Listings

Tech Support Agents | customer service jobs

Adecco is currently seeking tech support agents!! These positions are direct hire and will be working for one of the top companies in the Austin market.

Handle up to 200 inbound customer service calls per day, from businesses and consumers based in the U.S. and other countries.
Acquire customer and issue-related information and input information into call-tracking database.
After identifying issue(s), go through all appropriate troubleshooting steps to resolve issue.
Work as a consultative partner to your customer, building rapport and providing direction.
Provide optimal customer experience by effectively resolving customer issues in a timely manner with 'First Call Resolution' by utilizing multiple support resources
Professionally and effectively defuse difficult situations over the phone.

Ability to complete 5 weeks training working Monday – Friday
Familiar with everyday computer tasks, internet navigation and basic research
Fundamental writing skills including basic spelling and grammar usage
Basic knowledge of computer hardware and software
Ability to perform repetitive tasks and remain seated for long periods of time
Some experience with an environment that includes interaction with customers (retail, call center, hospitality)
Must possess and demonstrate excellent communication, verbal communication must be professional and grammatically correct never using jargon or slang
Ability to multitask by listening, typing, speaking and navigating multiple interfaces at the same time.
Ability to type a minimum of 35 wpm
Ability to work Monday – Saturday, 7:00 AM – 10:00 PM
High School Degree or GED

Immediate interviews!!! Call the Austin Adecco team to schedule today!!!!

df-dc

Austin, TX

Customer Service - Support | customer service jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Senior Customer Service jobs in Austin, TX. Candidates with business to business customer service experience and excellent job tenure have proven to be a great fit for these positions. In this role you will provide full-cycle customer service to high profile clients interested in or already enrolled in programs related to medical dermatology products.

Responsibilities in this Senior Customer Service job include:
- Provide excellent customer service to professional clientele regarding medical dermatology products
- Handle any issues in a timely, professional manner using excellent problem solving skills, exercising sound judgment, and following-up promptly to ensure complete resolution
- Ensure all documentation is accurate and complete

Experience: Qualifications:
- High School Diploma required, Associates preferred
- At least 2 years of experience in a high level customer service role
- Ability to respond effectively to inquiries or complaints while interacting with management, customers, other employees of the organization, and the general public
- Excellent written and verbal communication skills
- Skilled in making sound, independent decisions while also working as a team player
- Ability to coordinate and synchronize multiple projects and maintain consistency and quality in a fast-paced environment
- Proficient in Microsoft Office Word and Excel

Positions will be Monday – Friday. Shifts may begin as early as 8:00 am and some will end as late as 7:00 pm. All shifts are 8 hour shifts. These positions are temp-to-hire opportunities.

Apply Now if you are interested in this Senior Customer Service job in Austin, TX. An Adecco recruiter will contact you to set up an interview.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

WAREHOUSE | warehousing jobs

Adecco is currently recruiting for Material Handlers in the Austin area. This position offers excellent pay and long term employment.

Material handler will be working in a warehouse environment pulling parts/items to be shipped. Will need to have strong attention to detail and be able to work in tight deadlines. Schedule will be Monday through Friday 1:30 pm – 10:00 pm. Occasional overtime may be required.

All candidates considered must meet qualifications below:

- Must have previous warehouse, shipping & receiving, or material handler experience
- All candidates will need an updated resume
- Must have solid work history
- High School diploma or GED required
- Will be required to pass a drug and background check

If you meet ALL of the requirements for this job, please apply now at www.adeccousa.com. You MUST provide resume to be considered.

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.df-dc

Austin, TX

Market Research Agents | marketing jobs

Adecco has immediate needs for Market Research Agents for a premier company in the Austin Market.

These positions are a 3 month project. Ideal candidates MUST be able to work with little supervision and work independently.

Summary:

This is a project created for the purpose of photographing the interiors and exteriors of businesses who agree to have the service. These photos will then be placed online in order to enhance the business search profile.

- Will be assigned selected businesses in a local zone where they will approach businesses with the objective of getting authorization to take photographs.
- With authorization, the “walker” will photograph the interior and exterior of the business, as well as any “Point of Interest” items. The photos will be taken by using an issued Smartphone.
- Walkers are responsible for setting their own 8 hour a day schedule and planning their daily routes within their assigned zone.
- They are responsible for providing their own transportation to their first destination each day and any travel within the work day, if necessary, is expected to be by public transportation.
- Public transportation expenses are eligible for reimbursement, if they meet the requirements outlined in the reimbursement policy.
- Walkers will be expected to determine the best time to approach the businesses, factoring in the highest probability of success.
- Will be held to quotas and responsible for the quality of their photos.
- Must be able to communicate clearly to the business owner and the general public the program goal and the benefits of the service.
- Act professional at all times and follow the program guidelines.df-dc

Austin, TX

Air Export/Logistics | creative jobs

Processing all documents for shipments in compliance with TSA, US government regulations. Handling shipments from pickup at customer to confirmed departure of last leg for several types of services. Direct communication with customer, overseas offices, airlines and truckers. General responsibilities include billing, rate quotations and generating reports. Some dangerous goods and letter of credit handling.

Record receipt of documents;
¿ Schedule workload based on established management priorities;
¿ Review documents to determine: admissibility; correct IoR, PoA, bond, Known Shipper Status, Consent to screen status; special tariff treatment; missing documents; ascertain sufficiency of data for declaration and entry;
Contact designated client representative if necessary to: obtain missing documents; obtain and document additional information; clarify and document ambiguous information;
¿ Make any necessary photocopies;
¿ Establish routings and route maps;
¿ Make cargo bookings (Systematically or via phone);
¿ Key entry into system;
¿ Monitor for AES Release;
¿ Print documents;
¿ Update tracking statuses;
¿ Bill file;
¿ Mail billing to client;
¿ Insure DQ accuracy and correctness.
¿ Resolve issues respective to meeting client requirements for transit times and data input ¿ general customer service inquiries related to tracking & Tracing.
¿ Resolve billing discrepancies and discrepancies against client SOP¿s.

Degree and or certification is a plus
3-5 years of experience in freight forwarding.df-dc

Austin, TX

Entry Level - Analyst | medical jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Entry Level - Analyst jobs in Austin, TX. Recent college grads have proven to be are a great fit as well as those with experience utilizing excellent analytical skills. In this role you will initiate and set up case files to ensure compliance with FDA regulations (great training is provided).

Apply Now if you meet the qualifications below!

Responsibilities for this Entry Level - Analyst job include:

- Research/investigate customer comments, complaints, issues to identify patterns or trends
- Ensure case files and paperwork are in compliance with FDA standards
- Identify any potential missing documentation
- Coordinate with other departments for issue resolution, as necessarydf-dc

Austin, TX

Customer Service | marketing jobs

Adecco is currently assisting a national client in recruiting for Customer Service jobs in Austin, TX. This is a long term contract opportunity. The ideal candidate for this position will have previous experience working in a retail store or retail operations, a passion for customer service, and the ability to think quickly on their feet. If you meet the qualifications listed below please apply now!

You will be on the front lines of the day-to-day shopping operations within a designated group of retail stores. You will be expected to achieve strong performance metrics of accuracy and efficiency in your work, and look for ways to improve daily.

Responsibilities for this Customer Service job include:

-Execute daily tasks and inventory validation checks, using a range of mobile devices
-Work closely with Retail Management, employees, and Store Leads for ongoing product/process feedback
-Communicate directly with Retail Store Managers to integrate operations processes, troubleshoot issues, and report feedback to the Store Operations Lead
-Work with the design team to test new operational processes and provide key insights and quality feedback
-Under the direction of the Field Operations Lead, manage hardware assets used for in store processesdf-dc

Austin, TX

Customer Service Analyst/Logistics Services Analyst | customer service jobs

Adecco Group has a current and immediate job opportunity for a Logistics Services Analyst/Customer Service Analyst, with a top client in the Austin ,TX area. Great opportunity! Apply today. Long term contract!

Job Responsibilities:
The Logistics Services Analyst will be responsible for managing all aspects of shipping investigations including interacting with carriers, Investigations may have varying degrees of complexity. Must have strong analytical, interpersonal, customer service and communication skills.

This is an analyst/customer service role environment and is very fast paced supporting the various carrier investigations. This position requires excellent problem solving, customer service, data entry and communication skills. Standard shipping inquiries (SI?s) include delivery status, tracking and tracing shipments as well as other carrier and warehouse receiving and shipping issues. **Must have excellent relationship-building skills.

EXPERIENCE & SKILLS: General requirements of the position
?Excellent customer service skills & experience
?High volume data entry
?Excellent verbal & written communication skills
?Complex problem solving capacity
?Strong organizational capabilities
?Attention to detail, follow-through and ability to effectively multi-task
?Solid mathematical skills (requirement for pricing adjustments)
?Typing skills (min 30 words per minute) and 10-key
?Ability to work cross functionally with a team approach to accomplishing goals
?Seeking flexible and dedicated personnel with 2-4 years experience
?Ability to work overtime and weekends as needed
?BA/BS with 1-2 years experience in business analyst &/or customer service support
?Positive attitude
? Stable work history
?Reliable transportation to work


HOW TO APPLY:
Click on the ?Apply Now? to be considered for this position
This is an immediate need. If you are interested, do not delay. Apply immediately. If you have questions you may call me at 631-844-7963 or email me.

Important information: This position is being recruited for by Adecco?s National Recruitment Center. To be considered for this position, you must use the ?apply now? button to submit your resume.

Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.df-dc

Austin, TX

Fraud Prevention Specialist-German | customer service jobs

Adecco is looking for a fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Responsibilities for this Fraud Prevention Specialist job include:

-Review and analyze simple & complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
- Cancel fraudulent orders and serve as a point of contact between customers, credit card banks, and shipping carriers where necessary
- Analyze, identify, and communicate trends from exception reporting
- Review credit issues and process as necessary
- Research and resolve Card Not Present chargeback disputes
- Represent the company with customers and partner organizations
- Identify innovative ideas to improve the customer experience
- Achieve or exceed performance and productivity goals

Qualifications:

- Strong analysis and problem solving skills
- Provide outstanding customer service to all customers
- Sound decision making and judgment
- Excellent written and verbal communication skills
- Detail oriented
- Flexibility to work within all hours of operations (includes weekends)
- Team player


Apply Now if you are interested in this Fraud Prevention Specialist job in Austin, TX!


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Experience: Must pass a 7 year felony and misdemeanor background check as well as a credit checkdf-dc

Austin, TX

Order Entry Specialist | customer service jobs

This is a position that focuses on making the magic happen after a customer places an order up to the time the doorbell rings for delivery. The Order Entry Support Specialist works under aggressive time commitments to handle complex support issues and ensure first call resolution and customer satisfaction. The Order Entry Support Specialist ensures that customer issues escalated to work lists are responded to within one working day, develops creative solutions to complex customer problems, identifies and escalates emerging customer issues and submits feedback on the customer-handling process.



- A passion for customer service
- Resourcefulness and flexibility
- Excellent written and verbal communication skills
- Advanced judgment and problem solving skills
- Extreme attention to detail
- Ability to work quickly and efficiently under deadline pressure
- Outstanding follow through and organizational ability
- Analyze and resolve a wide variety of complex customer issues
- Resolve delivery blocks to support order cycle time targets
- Support programs and initiatives
- Provide proactive communications to customers on their orders to support Customer Satisfaction and reduce costs
- Work closely with Logistics to monitor deliveries for an online Store
- Proactively utilize strong problem solving skills in order to deliver customer focused solutions
- Ability to communicate and team with supporting departments
- Provide feedback to improve processes to enhance customer and agent experiencedf-dc

Austin, TX

Fraud Prevention Specialist | customer service jobs

Adecco is looking for a fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Responsibilities for this Fraud Prevention Specialist job include:

- Review and analyze simple ¿ complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
- Cancel fraudulent orders and serve as a point of contact between customers, credit card banks, and shipping carriers where necessary
- Analyze, identify, and communicate trends from exception reporting
- Review credit issues and process as necessary
- Research and resolve Card Not Present chargeback disputes
- Represent the company with customers and partner organizations
- Identify innovative ideas to improve the customer experience
- Achieve or exceed performance and productivity goals

Qualifications:

- Strong analysis and problem solving skills
- Provide outstanding customer service to all customers
- Sound decision making and judgment
- Excellent written and verbal communication skills
- Detail oriented
- Flexibility to work within all hours of operations (includes weekends)
- Team player


Apply Now if you are interested in this Fraud Prevention Specialist job in Austin, TX!


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Fraud Prevention Specialist (French) | customer service jobs

MUST BE BILINGUAL (SPEAK, READ, AND WRITE) FRENCH-ENGLISH.

Job Description:
Adecco is looking for a fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Duties:
-Reviews and Analyzes simple ¿ complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps

- Cancels fraudulent orders and serves as a point of contact between customers, credit card banks, and shipping carriers where necessary

- Analyzes, identifies, and communicates trends from exception reporting

- Reviews credit issues and processes as necessary

- Researches and resolves Card Not Present chargeback disputes

- Represents the company with customers and partner organizations

- Identifies, innovative ideas to improve the customer experience

- Achieves or exceeds performance and productivity goals


Required Skills:

- Analysis and Problem Solving Skills
- Decision Making and Sound Judgment
- Strong Written and Verbal Communications
- Detail Oriented
- Flexibility to work within all hours of operations on a 7-day schedule
- Team playerdf-dc

Austin, TX

Customer Service Rep | customer service jobs

Adecco, a division of the world leader in the recruitment of office and finance professionals, has immediate openings for Compliance Analyst with a leading company inNew York,NY.

Do you have Customer Service experience? Have you worked in an Inbound/Outbound Call Center? If you have a minimum of one year experience in ?Call Center? then we have a position for you!

Job Summary

Part Time Customer Service Phone Representatives. Inbound/Outbound customer service calls assisting customers with tax questions related to thier mortgage and home. NO SALES. You will receive, respond to and process customer telephone inquires regarding mortgage real estate issues in a high volume call center. Handle approximately 60+ calls on average daily. Interacts with internal and external sources, along with staff and management in an effective and supportive manner to maintain a positive working relationship, promoting teamwork and a strong customer service experience. Will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.
*INBOUND & OUTBOUND calls (NO collections or sales)
*Average 60 - 70 calls per day
*Candidates must be able to work in a STRUCTURED environment


*Create and foster a great customer service experience.

*Interfaces with customers to resolve related customer service calls/queries/problems.

*Verifies contacts and account information.

*Examines customer problems and implements appropriate corrective action to respond to customer requests.

*Escalates queries/requests for action as appropriate to Supervisor and/or Research for immediate action.

*Maintains and creates logs, reports, records and files.

*Investigates, analyzes, coordinates and tracks complex customer issues and problems.

*Makes proactive efforts to determine accounts requiring close attention, identifies problems and works through to resolution.

*May interface with other call center customer service representatives to answer questions on process or specialized situations.




Minimum Requirements


*HS Diploma/GED

*1-2 year experience working in office environment, computer experience, multi-tasking abilities, fast learner.

*Previous call center experience is a plus.




Pay rate is $12.50/hr.
Hours - Part Time 15-25 hours per week


Adecco offers a competitive benefit package.

Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. If you have any questions, you may email Cheri Rankin at cheri.rankin@adeccona.com or call 866-892-5140 and use the dial by name directory or call direct 631-844-7070.

This position is being recruited for by Adecco?s National Recruitment Center of Excellence, not the local Adecco office.

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.df-dc

Austin, TX

Retail - Customer Service | customer service jobs

Adecco is currently assisting a national client in recruiting for Retail - Customer Service jobs in Austin, TX. This is a long term temporary opportunity. The ideal candidate for this position will have previous experience working in a retail store or retail operations, a passion for customer service, and the ability to think quickly on their feet. If you meet the qualifications listed below please apply now!

You will be on the front lines of the day-to-day shopping operations within a designated group of retail stores. You will be expected to achieve strong performance metrics of accuracy and efficiency in your work, and look for ways to improve daily.

Responsibilities for this Retail - Customer Service job include:

- Execute daily tasks and inventory validation checks, using a range of mobile devices
- Work closely with Retail Management, employees, and Store Leads for ongoing product/process feedback
- Communicate directly with Retail Store Managers to integrate operations processes, troubleshoot issues, and report feedback to the Store Operations Lead
- Work with the design team to test new operational processes and provide key insights and quality feedback
Under the direction of the Field Operations Lead, manage hardware assets used for in store processes

Qualifications:

- Previous retail store experience
- Excellent customer service skills
- Schedule flexibility is a must - Available to work weekends and during retail hours
- Motivated critical thinker and problem solver
- Capable of working independently for extended periods
- Willingness to learn and take on ad-hoc tasks as needed
- Reliable attendance record and transportation

Click Apply Now if you are interested in this Retail - Customer Service job in Austin, TX or any related opportunities with Adecco!


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

 

 

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