Adecco Location:

Adecco in Austin, TX

9442 N Capital Of Texas Hwy Ste 650
Austin, TX 78759
Tel : 512-454-5211

Realize Your Career Goals with Adecco in Austin

At Adecco in Austin, not only do we know your local job market inside and out, but we also give you access to more Austin jobs at more companies than anyone else. The recruitment professionals at your local Adecco make it their mission to provide superior service through best-in-class job matching and career development. So whether you’re seeking a temporary role or a more permanent position, we’re here to help you find the right job in Austin at the right company.

Our Services Include:

  • Temporary and Contract Staffing
  • Permanent Recruitment
  • Managed Services

New Job Listings

Customer Service CSR North Austin | customer service jobs

Adecco is currently recruiting for bright, energetic, and motivated Customer Service professionals looking for a career with growth potential.

All candidates must have previous call center experience and be able to pass a background check, drug screen, and credit check. Pay is between $13.00 - $15.00 per hour DOE!

All positions are temp-to-hire and offer a great work schedule Monday - Friday! No weekend work! Overtime available during the week.


Under general supervision, process customer requests for order placement in a timely, accurate and professional manner. Foster the growth of strong customer relationships, internal and external, through creating positive customer interactions and building strong customer relationships.

Research, troubleshoot, and resolve account discrepancies. Maintain effective handoffs to other departments or work teams and work with personal accountability to resolve all customer issues. Follow up to ensure resolution and outcome meets customer expectations. Receive and answer a high volume of customer inquiries regarding product orders, order status, serial number research, product returns, and requests for credit, product search, physician certification, rates and services offered. Develop strong knowledge of products and associated business processes.df-dc

Austin, TX

Administrative Assistant | administration jobs

Adecco has immediate DIRECT HIRE Administrative opportunities open with a government agency here in Austin. Multiple locations throughout Austin (Central, North, and South).

Some positions may require travel to other locations within the Austin market.

Please read job descriptions below. There are multiple levels of Admin openings. If you feel your experience meets the criteria for one or more of these positions, please apply ASAP. Resumes will be required. All applications will be reviewed and a questionnaire will be sent for further qualification.

**Please read all details regarding these positions**

Responsibilities:
1. 1. Provides administrative support on highly technical and/or specialized projects.
2. Facilitates the handling of time sensitive request such as ORR's (Open Records Request), CAF's (Citizen Action Forms), RCA's (Request for Council Action) as well as other confidential documents.
3. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc.
4. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails.
5. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software.
6. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements.
7. Conducts research, compiles data, and prepares documents for consideration and presentation.
8. Files and retrieves documents, records and reports.
9. Attends meetings, records minutes and distributes meeting notes.
10. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.
These positions are available and will be filled depending upon qualifications:

Administrative Specialist – (1 opening)
Salary Range: $16.46 – $20.58
Graduation from an accredited four year college or university with major coursework in Business or Public Administration or related field, plus four (4) years of experience in a professional/administrative capacity. Any combination of education and/or work experience will substitute for minimum qualifications.
Licenses and Certifications Required:
None
Administrative Senior – (1 opening)
Salary Range: $13.82 – $16.95
Graduation from high school or equivalent, plus five (5) years of experience in general clerical/secretarial experience. Any combination of education and/or work experience will substitute for minimum qualifications.
Licenses and Certifications Required:
None

Experience: Skills & Abilities:
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of applicable processes, techniques, and methods.
• Knowledge of City practice, policy and procedures.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to manage conflicts and concerns.
• Ability to understand and communicate technical information.
• Ability to exercise discretion in confidential matters.
• Ability to recognize and recommend process improvement.
• Ability to lead and train others.
• Ability to work with frequent interruptions and changes in priorities.
Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity.
Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:
None

The following qualifications are preferred for all open positions:
• B.A. in Business, Public Administration or related field preferred
• Experience providing executive-level administrative support
• Experience handling highly-confidential information using discretion and good judgment
• Experience managing complex administrative projects and the ability to produce a very polished work product with complete accuracy
• Experience creating meeting minutes, reports, executive briefings, presentations, meeting binders, audit reports, internal communications and responses to public information requests
• The ability to develop and implement processes and procedures to increase the Division’s efficiency
• The ability to interact with every workgroup of the Utility as well as Austin’s citizens and the ability to attend to details, provide outstanding customer service, and resolve customer concerns
• Experience with Timekeeping and using automated Time-keeping/Payroll systems (examples: BANNER, PeopleSoft, ADP or Kronos)
• Purchasing/Procurement experience and oversight of the timely processing of invoices and vendor payments
• Records Management experience
• Experience with hiring process support and event coordination
• Experience with a multiple-line phone system
• Intermediate to advanced proficiency with Microsoft Word, Excel, PowerPoint and Outlook
• Experience with Access and Visio a plus
• Experience developing and maintaining SharePoint sites
• Some openings prefer skill, accuracy, and understanding in data gathering and analysis, spreadsheets, geographic information system (GIS) use, and presenting such data in a clear and understandable form. The ability to plot large-scale format maps, drawings, and/or tables is also preferred
A valid State of Texas Class C driver’s license is preferreddf-dc

Austin, TX

Housing Counselor | manufacturing jobs

Do you have a desire to make a difference in the community? Do you want to work for a Non-Profit organization that is making a difference?

Look no further.....Adecco has an immediate need for someone with home buying experience! This position will be a temp-to-hire opportunity for the right candidate.

Please read job description carefully, if you meet all of the below requirements, please submit your resume and application ASAP.

Housing Counselor Job Description

The Homeownership Counselor’s job duty is two-fold:
• Provide home-purchasing (pre-purchase and post-purchase) education and counseling, financial literacy, and credit education to families interested in purchasing a home or in the process of purchasing a home
• Provide foreclosure intervention counseling for families who may be at the risk of becoming delinquent on their mortgage or facing foreclosure
Additionally, the Counselor will provide administrative support to accomplish the goals and mission of the customer.

Responsibilities & Duties

Pre-Purchase Homebuyer Counseling
• Meet with clients to help determine their readiness in purchasing a home
• Review clients’ credit, income, budget and rental history to determine action plan to help assist them with their financial and/or homeownership goals
• Become familiar with local financing options and down-payment assistance programs
• Enter client information and notes into an online client management database
• Maintain client and program files
• Answer questions from clients and/or potential lenders and loan officers
• Monitor progress of clients from pre-registration to closing
• Provide client reports and updates
• Provide client progress reports on an as-needed basis
• Provide overall activity reports on as-needed basis
• Teach homebuyer education classes (pre- and post-purchase) on a regular basis
• Teach financial literacy classes on as-needed basis
• Communicate with real estate professionals
• Protect confidentiality of clients
• Respect and protect organization’s trade secrets and strategies

Foreclosure Intervention Counseling
• Provide counseling to families seeking help with their mortgage who are at risk of becoming delinquent on their mortgage or who are currently delinquent on their mortgage or facing foreclosure
• Review financial and work circumstances of clients to identify the financial stability of families seeking help and determine action plan to help clients resolve or prevent their mortgage delinquency and avoid foreclosure
• Be knowledgeable of the options and resources available to distressed homeowners
• Help clients understand the foreclosure process, home retention and disposition options
• Help clients understand realistic options that will help them avoid foreclosure
• Communicate with servicers via phone, email, online web portal or fax on behalf of clients and keep clients updated on status of their file
• Document all interaction and communication with clients and servicers involved in helping the client avoid foreclosure
• Contact mortgage companies/servicers to postpone foreclosure sale dates for families who have a foreclosure sale date set
• Develop sustainable and/or contingency plans including options to find transitional housing and meet family needs if foreclosure is certain
• Insure the accurate documentation of counseling activities to insure the timely compilation and submittal of reports to the Executive Director, funders, HUD and any other agencies requiring reporting
• Assist in outreach efforts to families who might be in jeopardy of facing foreclosure and market the foreclosure prevention counseling program in the community
• Maintain client and program files
• Provide administrative support
• Provide client progress reports and updates on an as-needed basis
• Protect confidentiality of clients
• Respect and protect organization’s trade secrets and strategiesdf-dc

Austin, TX

International Export Coordinator | creative jobs

Adecco is currently seeking candidates for a temp-to-hire Air Import opportunity in North Austin. Position is full-time, and candidates may be required to work on Saturdays. Pay for this role will be $15-$17 an hour DOE and training will be provided!

If selected, you will be processing all shipping documents to comply with TSA and government regulations. Position will require constant communication with customers, overseas offices, and carriers. Responsibilities will include data entry, billing, rate quotations, reports, and tracking.df-dc

Austin, TX

Tech Support II - Direct Hire | customer service jobs

This position is direct hire and ideal candidate must be able to work a flexible schedule and must be tech savvy.

Primary duties
• Provide customer support through technical competence and effective communication skills.
• Present excellent customer experience on every customer interaction.
• Troubleshoot the customer’s problems using troubleshooting knowledge and ability along with tools at disposal.
• Research and resolve customer issues in a timely manner.
• Able to identify and escalate customer issues with empathy

Experience: Required skills
• Demonstrate clear written communication skills defined as the ability to clearly document symptoms, troubleshooting steps and compose professionally written emails/and documentation while typing at least 40 words per minute.
• Demonstrate clear verbal communication skills defined as the ability to speak clearly in English and educate and guide customers, of all technical skill levels, through support interfaces and troubleshooting processes.
• Experience using one or more application store(s) (Purchase/Restore/Account Management/App Installation) including iTunes (iOS), Google Play/Amazon App Store
(Android), Blackberry App World (Blackberry), and Windows Marketplace (Windows Phone)
• Experience troubleshooting iOS (iPhone/iPad/iPod Touch), Android (Handset/Tablet), Kindle, Blackberry (Handset), or Windows Phone (Handset) devices
• Experience troubleshooting mobile connectivity (cellular/WiFi)
• Demonstrate ability to work in a fast paced, team environment
• Ability to adapt to change in product, processes and last minute updates with ease

EXPERIENCED APPLICANTS ONLY!!!

For immediate interview please contact the Austin Adecco team at 512-454-5211df-dc

Austin, TX

Receptionist and Administrative Professionals | clerical jobs

Receptionists and Administrative Professionals
- Strong clerical skills including typing and data entry required
- Professional demeanor
- Proficiency with Microsoft Office Suite required (Word, Excel, Outlook)
- Mac experience a plus
- Detail oriented
- Strong phone skills required, multi-line experience a plus
- Great time management skills required
- Scheduling Skills
- Must be able to pass background check and/or drug screendf-dc

Austin, TX

Scheduling Coordinator | administration jobs

Adecco is currently looking for medical front office professionals for a four month assignment in North Austin.

Candidates must have at least 6 months experience in a medical office environment.

Functions:
- Answering multi phone lines
- Taking messages if schedulers are on the phone
- Filing/faxing
- Customer service
- Creating calendars for our physicians and facilities
- Distributing paperwork to schedulersdf-dc

Austin, TX

Tier 1 Agents | customer service jobs

Adecco has immediate positions available for Tier 1 support agents in South Austin. These positions are temp-to-hire and offer an excellent career path.

All candidates must be able to work weekends and evenings. Hours will be 7:00 am – 9 pm Monday – Sunday. You MUST be able to work a shift within this schedule.

Company will offer 5 weeks of paid training and a solid career path. All candidates must be able to pass a background, drug test, and credit check.

Job Description:

This position is the escalation point for Infotainment Tier 1 Agents by either using a computerized information system or receiving telephone calls. This position involves using a database for information input and extraction to aid in problem tracking and resolution. The agent will provide guidance for vehicle owner use of client’s infotainment system, complex pairing calls (i.e. Bluetooth pairing with infotainment system). Escalated calls may be forwarded to third party internal / external functional expert group. Requires intermediate to advanced knowledge of mobile/cell phone/infotainment client products and related software. Call handling times are typically long and virtually all calls entail problem resolution. Most calls require documentation and data entry for case management and follow up. This position will provide feedback to the Client engineering to assist with continual process improvements within the infotainment systems with the use of a database system.

Responsibilities:

• Conducts Tier 2 escalated complex pairing mobile/cell phone/infotainment calls using defined problem solving methodology
• Logs call records and assigns call types
• Constructs individual case reference files and updates case management data base / logs
• Diagnoses end user problems using systematic listening and probing approach
• Consults on-line web tool, computerized data base, manuals, circulars or internal resources for information on resolution procedures
• Researches problem / case history using computerized data base for relevant product information
• Documents case resolution in computerized database
• Escalates call(s) to external/internal group for problem resolution in matters of greater complexity
• Performs outbound follow up on existing cases as appropriate
• Sets new case files as required
• Review client information / knowledge updates regularly to remain current with products
• Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training up dates as required by industry certifications or company / client requirement
• Other duties as assigned.

Essential Qualifications:

Education/Knowledge: High School diploma or equivalent required. Intermediate to advanced mobile/cell phone/infotainment experience /terminology typically gained through regular personal use and problem solving. Solid knowledge of the client’s product and procedures required.

Experience / Skill: 1 to 2 years of direct customer service experience. Excellent verbal and written communication skills; exceptional customer service skills; ability to analyze customer issues/problems; working knowledge of Microsoft applications; intermediate skills researching mobile/cell phone/infotainment trends. Required to type 35 wpm net. CAC Tier I/II experience a plus.

If you meet the minimum qualifications and looking to start an exciting career, please apply and call now! Classes start Monday!df-dc

Austin, TX

Customer Service Rep | customer service jobs

Adecco is currently looking for candidates that have a strong customer service background. These positions are temp-to-hire and located in South Austin. Ideal candidate will have a solid background in retail, restaurant, or call center setting.

Company offers 3 weeks of paid training and a career path.

All candidates must be able to work evenings and weekends. Normal hours are 7:00 am – 9:00 pm Monday – Sunday. You must be able to work a schedule within this timeframe.

Job Description:

This is a non-technical, front line Call Center role. Working with the Customer Assistance Center, this position provides first point of contact with current and potential customers and external parties to meet and satisfy general information needs. The CAC Agent has the following areas of responsibility: answers general customer inquiries, obtain customer information and data, inputs consumer data and file information, contacts other departments and dealerships and performs outbound follow up calls and resolve customer issues. Using a computerized information system, the incumbent receives and/or places telephone calls that are non-routine and require regular deviation from standard screens, scripts and procedures. Chief responsibilities include answering general and specific inquiries, providing and tracking information, gathering facts, and troubleshooting.

Responsibilities:

• Answer all incoming customer phone calls within quality standards
• Gather and input customer demographics and inquiries in a PC environment
• Follow critical elements of the Call and File handling process
• Determine customer needs through effective questioning and evaluate need for call escalation
• Review individual customer cases providing mediation on behalf of client for consideration outside policies and procedures
• Reviews escalated calls with Team Leader for resolution/assistance
• Contact various internal departments on a daily basis to clarify information, seek guidance and gather information to respond to customer inquiries
• Contact external parties to assist in providing information, gain clarification and gather information.
• Place outbound follow up calls from customer interaction as required
• Make final decisions regarding goodwill options
• Returns escalated calls on behalf of management
• Learn and stay current with Centre procedures, product information and online resource tools
• Generate letters using template to customers
• Execute customer fulfillment requests through contact with appropriate departments
• May be asked to place outbound calls as required to meet marketing program initiatives
• Ability to work a schedule between the hours of 7:00 am until 9:00 pm Monday through Saturday.
• Other duties as assigned.

Qualifications:
Education/Knowledge:
High school education or equivalent, some college or equivalent preferred; General knowledge of windows-based applications and ability to navigate a computerized information system.
Experience / Skill:
1-3 Years of work experience in a customer-facing role. Excellent verbal and written communication skills, good negotiation skills, good listening skills, and must be able to type at least 35 wpm net.df-dc

Austin, TX

Senior Payroll Accountant | accounting jobs

Fast-paced, large publicly held Corporation is seeking a qualified candidate for Senior Payroll Accountant/Tax position. Responsibilities will include, but are not limited to preparation of various journal entries prepared in accordance with GAAP as well as preparation of Account Reconciliations for five countries within the Americas. Employment and Corporate tax workup may also be considered part of this position.

Seeking individual with 5 years Accounting and/or Payroll Accounting experience. BBA in Accounting is required for this position. SAP Payroll/ADP Global View experience is a plus as is CPA and/or CPP. This individual should have strong accounting and analytical skills and the ability to work independently is key. Most General Ledger accounts contain large volumes of information and the ability to analyze ambiguous information, identify variances and determine resolutions are required. Due to volume of data, ability to data mine from multiple systems is expected. Excel proficiency is a must, including VLookups and Pivot tablesdf-dc

Austin, TX

Document Specialist | medical jobs

Calling all COLLEGE GRADS - entry level positions available with North Austin Pharmaceutical company.

Adecco is currently looking for enthusiastic and sharp degreed candidates for long term opportunities in North Austin!

The Product Surveillance department will initiate and set up files in compliance with regulations provided by the FDA.

Background in life sciences highly preferred!
- Ability to use word processing, spreadsheet, and database applications. Proficient in Excel.
- Ability to be flexible in changing daily workload priorities as directed.
- Skill in obtaining facts that assure information is complete and accurate.
- Ability to accurately perform detail-oriented work.
- Ability to take initiative and make decisions.
- Ability to communicate effectively
- Ability to coordinate and synchronize multiple projects
- Ability to maintain accuracy, consistency, and quality in a fast-paced, multi-task environment.

The position is within an office setting and will include data entry, working within complex database systems, investigating files for missing information, and coordinating with sister departments. Schedule is Monday - Friday day shifts between 8:00 am and 7:00 pm.
Experience: Successful candidates will need:

Bachelor’s Degree - Science, Business, Education preferred
Experience working in a regulated environment
Excellent written and verbal communication skills
Positive attitude, team oriented mind-set
Ability to remain calm in a fast-paced environment
Keen eye for detail
Analytical mindset – this position is process-oriented
MS Excel/computer proficiency

All candidates must provide resume and references
- Will be required to pass drug and background checks


If you are interested please apply online today! An Adecco recruiter will contact qualified applicants to schedule immediate interviews.

Local candidates only, please!df-dc

Austin, TX

Logistics Analysts | information technology jobs

Seeking an individual with a logistics/transportation background to support the Freight Payment team.

Daily tasks include, but are not limited to: validating and reconciling invoices, compiling freight payment reports, processing claim checks. This resource will have interactions with carriers, service providers, and internal customers to validate charges. Candidates should have experience validating data using Microsoft Excel (Excel skills should be above average to excellent).

Qualifications & Skills:
- Bachelor's degree or equivalent experience
- 3+ years in business analytics and reporting, finance operations, logistics
- MUST be versed in advanced MS Excel tactics
- Data analyst, detailed
- Working knowledge of SAP or other ERP system experiences a plus.
- Project Management, needs to be able to organize and orchestrate initiatives in a cross functional environment
- Technical, process-oriented skill set with bottom-line business mindset
- Excellent verbal and written communication
- Must have strong analytic intuition, look at data, statistics, or information and come to conclusions and recommendations
- Must be able to work in a fast-paced environment, perform effectively under dynamic conditions such as directional changes, tight deadlines, limited resources, etc.df-dc

Austin, TX

Senior Customer Support CSR - North Austin | customer service jobs

Do you have a solid customer service background? Are you tired of working in a dead end job? Look no further...Adecco has immediate needs for degreed candidates with a customer service background for temp-to-hire opportunities in North Austin!

This company is looking for the best! They offer great pay with opportunity for growth.

All candidates must have stable job history with AT LEAST 2 years previous customer service experience and be able to pass a background/credit check. Experience in the medical/pharmaceutical industry is a huge plus.

Pay is between $15 - 17 per hour DOE!

Positions will be Monday – Friday. Shifts may begin as early as 8:00 am and some will end as late as 7:00 pm. All shifts are 8 hour shifts. These positions are temp-to-hire opportunities.

Qualifications:
- Bachelor's degree is REQUIRED
- Two+ years Customer Service experience and/or training
- Ability to respond effectively to inquiries or complaints
- Ability to write reports and business correspondence
- Ability to effectively present information and to respond to questions from management, customers, other employees of the organization, and the general public
- Skill in demonstrating a professional phone manner
- Skill in performing as a team player
- Ability to coordinate and synchronize multiple projects and maintain consistency and quality of documentation in a fast-paced multi-task environment
- Ability to communicate effectively, orally and in writing, with employees of various disciplines within various departments and all other internal and external contacts
- Ability to demonstrate strong problem solving and analytical approach to all tasks
- Ability to function in a controlled, regulated environment and handle confidential data
- Ability to use MSWord and Exceldf-dc

Austin, TX

Customer Service | customer service jobs

Adecco is currently working with a client in North Austin to identify customer service (call center) agents for one of their top customers. These positions are a direct hire and offer an exciting career path.

Ideal candidates will have experience in retail, call center, customer service, or hospitality.

Benefits:
Paid training
Health & dental after probation period

Must be able to work during the hours of operation:
Monday -- Saturday 7am -- 10pm -- you will be given a set schedule during those times.
All candidates must have resume and be prepared to test

Job Description:

The Teleservices Representative is responsible for receiving inbound customer service calls and troubleshooting customer issues with the goal of utilizing available tools to provide single call resolution and maintaining the utmost in customer satisfaction. The person in this role will be expected to be a good listener, articulate, patient, and possess the ability to explain a wide range of technical concepts to customers of varying levels of technical ability while maintaining a pleasant disposition.

Primary Duties

Handle up to 200 inbound customer service calls per day, from businesses and consumers based in the U.S. and other countries.
Acquire customer and issue-related information and input information into call-tracking database.
After identifying issue(s), go through all appropriate troubleshooting steps to resolve issue.
Work as a consultative partner to your customer, building rapport and providing direction.
Provide optimal customer experience by effectively resolving customer issues in a timely manner with 'First Call Resolution' by utilizing multiple support resources
Professionally and effectively defuse difficult situations over the phone.

Required Experience and Skills

Ability to complete 5 weeks training working Monday -- Friday
Familiar with everyday computer tasks, internet navigation and basic research
Fundamental writing skills including basic spelling and grammar usage
Basic knowledge of computer hardware and software
Ability to perform repetitive tasks and remain seated for long periods of time
Some experience with an environment that includes interaction with customers (retail, call center, hospitality)
Must possess and demonstrate excellent communication, verbal communication must be professional and grammatically correct never using jargon or slang
Ability to multitask by listening, typing, speaking and navigating multiple interfaces at the same time.
Ability to type a minimum of 35 wpm
Ability to work Monday -- Saturday, 7:00 AM -- 10:00 PM
High School Degree or GED


You will be trained on:
How to use the phone system
Products and applications required to support the account
Processes and procedures required to support the accountdf-dc

Austin, TX

User Support - Multilingual | customer service jobs

Adecco is looking for an individual with great customer service skills that is multilingual any 2 of the following languages:
- German
- Russian
- Arabic
- Thai
- Japanese
- Turkish

This position assists users both inside and outside the organization with technical and user issues. Technical support experience is a plus as is the ability to master the internal user systems. Typical issues include login ID retrieval, account update, content feedback, FAQ related questions, providing registration instructions, escalating technical issues to to appropriate department, mass account updates, and more.df-dc

Austin, TX

Customer Service | customer service jobs

Adecco is currently recruiting for bright, energetic, and motivated Customer Service professionals looking for a career with growth potential.

All candidates must have previous call center experience and be able to pass a background check, drug screen, and credit check. Pay is between $13.00 - $15.00 per hour DOE!

All positions are temp-to-hire and offer a great work schedule Monday - Friday! No weekend work! Overtime available during the week.


Under general supervision, process customer requests for order placement in a timely, accurate and professional manner. Foster the growth of strong customer relationships, internal and external, through creating positive customer interactions and building strong customer relationships.

Research, troubleshoot, and resolve account discrepancies. Maintain effective handoffs to other departments or work teams and work with personal accountability to resolve all customer issues. Follow up to ensure resolution and outcome meets customer expectations. Receive and answer a high volume of customer inquiries regarding product orders, order status, serial number research, product returns, and requests for credit, product search, physician certification, rates and services offered. Develop strong knowledge of products and associated business processes.

Experience: Qualifications:
• Two or more years Customer Service experience and/or training; or equivalent combination of education and experience
• Ability to respond effectively to inquiries or complaints
• Ability to write reports and business correspondence
• Ability to effectively present information and to respond to questions from management, customers, other employees of the organization, and the general public
• Skill in demonstrating a professional phone manner
• Skill in performing as a team player
• Ability to coordinate and synchronize multiple projects and maintain consistency and quality of documentation in a fast-paced multi-task environment
• Ability to communicate effectively, orally and in writing, with employees of various disciplines within various departments and all other internal and external contacts
• Ability to demonstrate strong problem solving and analytical approach to all tasks
• Ability to function in a controlled, regulated environment and handle confidential data
• Ability to use Microsoft Office

If you feel that you meet these requirements please apply online today! An Adecco recruiter will contact you to set up an interview.df-dc

Austin, TX

Sales Support Analyst | industrial jobs

Adecco is currently looking for strong sales support candidates to support a growing insurance company in the Austin market.

We currently have several openings for the following positions:

1. Data Integrity Manager - Sale Support Manager
2. Sales Support - data review and update

Ideal candidates must have a background in sales support or marketing. Will have experience with CRM systems and supporting a sales department.

Responsibilities (include but not exclusive to the following):
Work closely with CSO, the Director of Business Development and corporate financial analysis team to ensure prospect data integrity and execution sales support initiatives
**(Management position) Manage a team of part time and full time data specialists to clean/scrub/research/maintain prospect data
Work closely with marketing to ensure effective, “trackable”, measurable prospect warming initiatives (webinars, seminars, drip marketing, etc)
Build and maintain dynamic Excel-based reporting tools to assist with sales management, operations and finance (forecasting)
Provide CRM support for field CRM Champions and corporate team
Participate in development and execution of prospect data strategies
Assist with prospect data integration and follow up of numerous acquisitions
Must have a strong balance between sales and analyticsdf-dc

Austin, TX

Dishwashers Wanted! | hospitality jobs

Do you want to know what it is like to work in a kitchen, but have no experience? Adecco is recruiting for entry level dishwashers for a large tech company in North Austin. We offer a great schedule and the opportunity to get your start with one of the world's best companies.df-dc

Austin, TX

Cashiers Wanted! | hospitality jobs

Tired of working weekends but, don't want to sit behind a desk? Adecco is recruiting for cashiers for a large tech company in North Austin.df-dc

Austin, TX

Oracle - SQL Database Administrator | information technology jobs

We are working with a world class organization that has 3 immediate openings in the
IT Database - Data Warehouse – Business Intelligence - Document Imaging department.

You will be part of the growing Global, Enterprise wide team

All positions require 5+ years experience.

The 3 current job opening are:
- ORACLE DATABASE ADMINISTRATOR 3
- SQL SERVER DATABASE ADMINISTRATOR 3
- DATA WAREHOUSE / BUSINESS INTELLIGENCE ARCHITECT 3

These are Full-Time jobs that offer an amazing work life balance. The client company will be offering paid time off around Christmas (2 weeks) and Spring break (1 week) in addition to traditional holidays, vacation time and sabbatical leave.

The client uses Oracle, SQL - SQL Server and PeopleSoft extensively, so true in depth experience with these environments is required to be considered for the job openings.

Candidates will perform duties associated with supporting, tuning and developing.
SQL candidates should have demonstrated experience with database “Tuning”. Oracle candidates should have Linux, 10g, 11g.

Other areas of experience we are looking for include:
- Design and configuration of data storage
- Maintenance and optimization
- Access and Security
- Backup recovery
- Upgrades, performance and analysis
- Project management, team lead, mentoring
- Oracle Linux, 10g and 11g
- Oracle Enterprise Manager
- Data Warehouse and Business Intelligence concepts and design

The business unit supports all Data Warehousing, Business Intelligence and Document imaging for up to 200 internal clients. There should be opportunity for significant re-organization of these databases so experience with “clean up and consolidation” of non performing or unused databases would be very helpful and a big plus.

We are also searching for individual who have strong interpersonal and communication skills to be able to consult closely and directly with the internal clients.

These positions will all offer competitive base salary based on experience plus AMAZING benefits for you and your family.

To be considered please send your resume in WORD format to jason.keck@adeccona.com - Please include salary expectations.
df-dc

Austin, TX

Claims Processor | administration jobs

Our client, a leader in the financial/banking industry with locations from coast to coast, is currently recruiting for a Insurance Claims Processor. This is a global Fortune 500 Company, and a foot in the door has the possibility to open additional opportunities. Many of our associates have enhanced their current skills, had their contracts extended, converted to full time employment, or been re-deployed after their assignment ends.

As a contractor at Adecco, you will have benefits available after one week of employment. These are highlighted in detail below.

Position Details:
Position(s): Insurance Claims Processor
Location: Austin TX
Hours: 8-5 M-F
Pay Rates: $16/hr
Length: 3 month contract



First 2 to 3 weeks will be a training period.


Job Description:


Highly proficient in interpreting insurance policy language and understanding differences between various policy forms and benefits affecting claims processing. Responsibilities include reviewing and processing long term care claims as well as writing letters and explaining benefits to insured’s and family members. Position requires the ability to respond to status inquiries concerning claims with excellent customer service skills. Excellent written and verbal communication and computer skills required. Maintain positive team oriented attitude and ability to meet deadlines and adjust to changes as necessary.


Minimum Requirements:

• 1-3 years of insurance claim processing experience (long-term care, disability, worker's compensation, medical) preferred.
• Working knowledge of Microsoft Office, including Excel and Word.




Highlights of Working with Adecco:

Why Adecco? Because Adecco provides one of the most COMPREHENSIVE BENEFITS package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:
* Medical Coverage - access to an affordable and comprehensive group medical coverage plan
* 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
* Pay Options/Direct Deposit - we make it as easy as possible for you to get paid
* Service Bonus - rewarding employees who make an extended work commitment
* Paid Holidays - selected paid holiday, based on accrued hour requirement
* State-of-the-art Career Center - training and resources available for all employees
* Highly trained and professional staff - Our team cares about you and your career

Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career.df-dc

Austin, TX

 

 

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