Adecco Location:

Adecco in Austin, TX

9442 N Capital Of Texas Hwy Ste 650
Austin, TX 78759
Tel : 317-577-2029

Realize Your Career Goals with Adecco in Austin

At Adecco in Austin, not only do we know your local job market inside and out, but we also give you access to more Austin jobs at more companies than anyone else. The recruitment professionals at your local Adecco make it their mission to provide superior service through best-in-class job matching and career development. So whether you’re seeking a temporary role or a more permanent position, we’re here to help you find the right job in Austin at the right company.

Our Services Include:

  • Temporary and Contract Staffing
  • Permanent Recruitment
  • Managed Services

New Job Listings

Fraud Prevention Specialist - Bilingual | customer service jobs

Fraud Prevention Specialist - Bilingual in German or French (North Austin)
Adecco is currently looking for Bilingual candidates that can speak, read, and write in German and/or French. These positions will be a contract position and could pay up to $17.00 per hour.
If you have any customer service experience (any industry) and you speak German or French, we want to talk to you!!!!!!!!

MUST BE BILINGUAL (SPEAK, READ AND WRITE)
- GERMAN-ENGLISH
- FRENCH-ENGLISH

Job Description:
We are looking for fraud prevention specialists with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Duties:
- Reviews and Analyzes simple complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
- Cancels fraudulent orders and serves as a point of contact between customers, credit card banks, and shipping carriers where necessary
- Analyzes, identifies, and communicates trends from exception reporting
- Reviews credit issues and processes as necessary
- Researches and resolves Card Not Present chargeback disputes
- Represents the company with customers and partner organizations
- Identifies, innovative ideas to improve the customer experience
- Achieves or exceeds performance and productivity goals

Required Skills:

- Analysis and Problem Solving Skills
- Decision Making and Sound Judgment
- Strong Written and Verbal Communications
- Detail Oriented
- Flexibility to work within all hours of operations on a 7-day schedule
- Team player


Please apply NOW if you meet the minimum criteria for this role. This client is looking to do interviews ASAP.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Inside Sales Administrator - North Austin | information technology jobs

Adecco is currently recruiting for a highly professional Inside Sales Admin for a technology company in North Austin.

This position will involve providing liaison services between customers and the company. Representatives will ensure accurate processing of sales orders, clear and concise communication with customers, and efficient coordination between other departments such as marketing, engineering, and shipping.

Position will be long term temporary role (1+ years contract) and may eventually include paid holidays and other perks. Work schedule will be Monday - Friday 8-5 and pay will be $20-25 hourly.

Qualifications:
-2+ years experience in equivalent role
-Excellent written and verbal communication skills
-Ability to analyze and understand demands/forecasts for entry into database
-Experience with CRM such as SalesForce
-Able to generate ongoing status reports for Sales and Marketing
-Independent ability to solve customer issues while maintaining communication and coordination with team
-Keen understanding of sales process/activity in order to maintain and promote customer goodwill
-Ability to build and maintain strong customer relationships
-Proficiency with MS Word, Excel, Powerpoint
-Must be able to pass 10 year felony and misdemeanor

If you feel you meet these requirements please apply today! Qualified applicants will be contacted by an Adecco representative to set up interviews.df-dc

Austin, TX

Inside Sales Representative - Medical Dermatology | marketing jobs

Adecco is currently seeking Inside Sales Representatives for a pharmaceutical company in North Austin. These are temp to hire opportunities with a Monday - Friday schedule with 8 hour shifts between 8 AM and 7 PM.

Role will be responsible for contacting, developing, and maintaining customer relationships, preventing customer attrition and generating repeat business in the area of pharmaceutical sales. Position will start at $17 hourly during the initial temporary period.

All candidates must have a 4 year degree, stable job history with at least 2 years previous experience and be able to pass a background check.df-dc

Austin, TX

Entry Level Product Analyst | information technology jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Entry Level - Case Analyst jobs in Austin, TX. Experienced candidates as well as recent college grads with experience utilizing excellent analytical skills are encouraged to apply. In this role you will initiate and set up case files to ensure compliance with FDA regulations (great training is provided).

Apply Now if you meet the qualifications below!

Responsibilities for this Entry Level - Analyst job include:

- Research/investigate customer comments, complaints, issues to identify patterns or trends
- Ensure case files and paperwork are in compliance with FDA standards
- Identify any potential missing documentation
- Coordinate with other departments for issue resolution, as necessarydf-dc

Austin, TX

Receptionist | clerical jobs

Adecco is currently recruiting receptionists for a high-tech computer company in Northwest Austin. Customer is looking for professional, outgoing receptionists to greet guest, answer phones, and be the face of their business!

The successful candidate will enjoy taking on any small tasks or projects to support the company and be a true team player. The ability to multi-task with excellent interpersonal communication skills is a must. This role may include assisting other administrative staff with overflow work including word processing, data entry and internet research tasks.
Experience: Must be flexible in your schedule, have a high school diploma and be able to represent one of the best companies in the world to work for.

Qualified candidates will have 1-3 years of administrative/clerical/reception experience and will be asked to demonstrate intermediate to advanced proficiency with Microsoft Office products. If you feel you meet these qualifications please apply today! An Adecco colleague will contact you to set up an interview.

Required Skills:
- Strong clerical skills including typing and data entry required
- Professional demeanor
- Proficiency with Microsoft Office Suite required (Word, Excel, and Outlook)
- Mac experience a plus
- Detail oriented
- Strong phone skills required, multi-line experience a plus
- Great time management skills required
- Scheduling Skills
- Must be able to pass background check and/or drug screen

If you are interested in this position, apply today and get interviewed tomorrow!!!

All candidates must submit a resume along with the application.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Support - Healthcare Industry | customer service jobs

Adecco has an immediate need for strong customer support candidates that want to join the healthcare industry. These positions will be a DIRECT HIRE opportunity! The customer will pay for training to get an Accident and Health insurance license.

If you already have your Accident and Health insurance license and interested in this position, please apply now! Accepting applicants with or without license!

Our customer is currently looking for new talent to join a growing Product Support and Customer Service Team that services one of their clients in the Healthcare Industry. As part of this team, you will be a key member of a sales team responsible for:

• Differentiating complex programs with a range of plans, products and prices to ensure sales accuracy.
• Educating callers on what plan(s) best fit their insurance needs.
• Sales conversions.
• Single call resolution.df-dc

Austin, TX

Senior Customer Service Support | customer service jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Senior Customer Service jobs in Austin, TX. Candidates with business to business customer service experience and excellent job tenure have proven to be a great fit for these positions. In this role you will provide full-cycle customer service to high profile clients interested in or already enrolled in programs related to medical dermatology products.

Responsibilities in this Senior Customer Service job include:
- Provide excellent customer service to professional clientele regarding medical dermatology products
- Handle any issues in a timely, professional manner using excellent problem solving skills, exercising sound judgment, and following-up promptly to ensure complete resolution
- Ensure all documentation is accurate and completedf-dc

Austin, TX

Customer Support - Service | customer service jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Customer Service jobs in Austin, TX. Candidates with business to business customer service experience and excellent job tenure have proven to be a great fit for these positions. In this role you will provide full-cycle customer service to high profile clients interested in or already enrolled in programs related to medical dermatology products.

Responsibilities in this Customer Service job include:
- Provide excellent customer service to professional clientele regarding medical dermatology products
- Handle any issues in a timely, professional manner using excellent problem solving skills, exercising sound judgment, and following-up promptly to ensure complete resolution
- Ensure all documentation is accurate and complete

Experience: Qualifications:
- High School Diploma required, Associates preferred
- At least 2 years of experience in a high level customer service role
- Ability to respond effectively to inquiries or complaints while interacting with management, customers, other employees of the organization, and the general public
- Excellent written and verbal communication skills
- Skilled in making sound, independent decisions while also working as a team player
- Ability to coordinate and synchronize multiple projects and maintain consistency and quality in a fast-paced environment
- Proficient in Microsoft Office Word and Excel

Positions will be Monday – Friday. Shifts may begin as early as 8:00 am and some will end as late as 7:00 pm. All shifts are 8 hour shifts. These positions are temp-to-hire opportunities.

Apply Now if you are interested in this Customer Service job in Austin, TX. An Adecco recruiter will contact you to set up an interview.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Account Protection Specialist | customer service jobs

Adecco is currently recruiting for Account Protection Specialist to work with one of Austin’s most influential Technology Companies in their fraud department.

Multiple shifts available with great hours and pay! This position will be a contract position running through the Holidays. Will have the opportunity to earn great money and overtime pay.

All candidates must be able to pass background check and provide an updated resume.


Account Protection Specialist

Job Description:
We are looking for account protection specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Duties:
- Reviews and Analyzes simple – complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
- Cancels fraudulent orders and serves as a point of contact between customers, credit card banks, and shipping carriers where necessary
- Analyzes, identifies, and communicates trends from exception reporting
- Reviews credit issues and processes as necessary
- Researches and resolves Card Not Present chargeback disputes
- Represents the company with customers and partner organizations
- Identifies, innovative ideas to improve the customer experience
- Achieves or exceeds performance and productivity goals

Required Skills:

• Analysis and Problem Solving Skills
• Decision Making and Sound Judgment
• Strong Written and Verbal Communications
• Detail Oriented
• Flexibility to work within all hours of operations on a 7-day schedule
• Team player

If you are interested in these positions, please apply now! This customer will be conducting interviews over the next week.

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Entry Level - Product Analyst | customer service jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Entry Level – Product Analyst jobs in Austin, TX. Experienced candidates as well as recent college grads with experience utilizing excellent analytical skills are encouraged to apply. In this role you will initiate and set up case files to ensure compliance with FDA regulations (great training is provided).

Apply now if you meet the qualifications below!

Responsibilities for this Entry Level – Product Analyst job include:

- Receive inbound calls to set up new case files
- Ensure case files and paperwork are in compliance with FDA standards
- Process warranty claims while meeting strict deadlines
- Coordinate with other departments for issue resolution, as necessarydf-dc

Austin, TX

Facilities Coordinator - Entry Level | manufacturing jobs

This entry-level facilities position will include setting up conference rooms for meetings, delivering mail, putting in work orders, replenishing supplies in 2 buildings.

This position is entry-level paying 13.00/hr to start as a temp. May be opportunity to go permanent after 90 days. Client will train!

Must be self-motivated with ability to meet expectations with minimal supervison.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Administrative Coordinator | administration jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill an Administrative Coordinator job in Austin, TX. This role will be responsible for the preparation, processing, and organization of Device Tracking documents as well as schedule and meeting coordination to support multiple departments.

Apply now if you meet the qualifications below!

Responsibilities for the Administrative Coordinator job include:

- Oversee preparation and processing of Device Tracking documents
- Maintain calendar, outlook invites, agendas, expense reports, etc
- Quality control reviews of image scans
- Oversee filing and off-site storage
- Correct errors, update the database, and appropriate documents as necessary
- Assist with daily generation and maintenance of compliance reports, audit reports, daily reports
- Distribute incoming mail and faxesdf-dc

Austin, TX

Project Coordinator | teacher jobs

Adecco Creative & Marketing is assisting a major educational trade publisher in their search for a Project Coordinator! The Project Coordinator job is located in Austin, TX and is projected to last through 12/31/2014.

SUMMARY:
The individual coordinates project launch meetings with Portfolio, Corporate Communications, Global Supply Chain Marketing, WL and others as appropriate to clarify the scope of individual marketing projects and develops milestone schedules to ensure marketing projects are delivered on-time and on-budget.
- The PC understands the design and production process and stages on assigned projects. - The PC requests files from archives, schedules photo shoots, secures templates/specs from vendors, routes and tracks designs, completes RFQ's and coordinates and monitors the overall schedule of marketing projects.
- The PC works closely with his/her manager to revise schedules as needed The PC summarizes project status and conveys any concerns about process or delivery delays to the Project Manager, and recommends actions necessary in order to meet delivery dates.
- The PC alerts the Project Manager to any change in project scope that has potential budget exposure (or savings) or schedule implications.

REQUIREMENTS:
Must have experience managing multiple projects at the same time.
Bachelor's degree preferred
Strong communication and leadership skills_ High level of organization; ability to manage several projects simultaneously, and prioritize. Also, knows when to respectfully request guidance and assistance from different levels of divisional management Understanding of the publishing process, and eagerness to learn more Proficiency in Word, Excel, Project, Filemaker Pro, Notes and other database software; understanding the fundamentals of SAP, SCEnt, other software applications as needed

If this sounds like you, please Apply Now!

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Data Entry I | administration jobs

Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Data Entry position inAustin,TX. This is a contract opportunity working with one of our premier clients. Apply Now if you feel that you would be a good fit for the Data Entry position, meet the qualifications below and are interested in working for a leading financial institution!

Location: Austin, TX 78730
Hours available: 9a-5p M-F
Contract: 4 month contract position
Pay: $14.20 per hour

Responsibilities for this position include:


*Performs clerical data entry duties following general instructions and guidelines and utilizing through knowledge of related section/division procedures.

*Actual duties vary depending upon area and function of assignment

*Review and process inforce business transactions. Transactions consist of benefit changes, billing changes, billing mode changes, reinstatements, lapse processing, inflation processing, address changes, correspondence, and return mail.

*Perform inforce policy maintenance on client accounts with both expediency and accuracy.

*Demonstrate accountability in all inquiry handling up to and including escalating inquiries when appropriate.

*Assist team members on a daily basis to complete unfinished work in order to meet departmental and regulatory standards.

*Must have acceptable production and quality scores

*Process work tasks, checking several items for completeness and accuracy. Analyzing and correcting errors and omissions, attaching additional material, assembling and routing material that requires exercising some individual judgment based on a through knowledge of related procedures and precedents.

*Sorts and distributes mail and documents utilizing knowledge of section/division and Company operations and procedures.

*Maintains records and logs in accordance with procedures and may be required to perform filing assignments.

*Performs calculations requiring basic arithmetic skills and ability to follow more complicated calculation procedures.

*Compiles information for and prepares routine reports.

*Personal computer- inputs and retrieves information and suggests and assists with setting up new computer applications.

*Communicates with employees in own work group by phone, in person or email.

*Communicates with Company employees of comparable level relating to assigned duties by phone, in person or email.

*Communicates with other company employees, agents and clients to answer basic inquiries related to section or division.



Qualifications:


*High school diploma with some college experience, plus at least 4 years related work experience

*Excellent organizational skills required

*Required to work overtime during peak periods

*Requires ability to type 55 wpm.

*



Adecco offers a competitive benefit package.

Apply Now if you are interested in this position. DO NOT DELAY! If you have any questions, you may email Tracy Giddy at tracy.giddy@adeccona.com or call 866-892-5140 and use the dial by name directory or call direct 631-844-7924.

This position is being recruited for by Adecco?s National Recruitment Center of Excellence, NOT the local Adecco office.

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Call Center Claims Representative | customer service jobs

Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Call Center Claims representative position inAustin,TX. This is a contract opportunity working with one of our premier clients. Apply Now if you feel that you would be a good fit for the Call Center Claims Representative position, meet the qualifications below and are interested in working for a leading financial institution!

Location: Austin, TX 78730
Hours available: 8:30a-5:30p M-F
Contract: Contract to hire position
Pay: $ 17.25

Respond to routine Call Center Claims inquiries from internal and external clients, agents and beneficiaries on client?s Long-Term Care products

Responsibilities for this position include:


*Handle approximately 75-100 Calls per day

*Within skill set, respond to calls, following established standards and protocols on Long-Term Care claims

*Under the direction of Management, the Customer Service Representative (CSR) interprets LTC policy contract language and understand the difference between various policy forms.

*Assist with the review and documentation of State-specific claims compliance issues



Qualifications:


*College degree is required

*Proficient in MSWord and Excel

*Good organizational skills

*call center experience is a plus

*Must meet all guidelines and state regulatory requirements while meeting high quality customer service standards with Service Level Agreement

*Provide excellent written and oral communication between internal, external and senior management

*Ability to accurately update information in the Claims Administration System (CAS)

*Communicate will with other departments regarding claims requirements



Adecco offers a competitive benefit package.

Apply Now if you are interested in this position. DO NOT DELAY! If you have any questions, you may email Tracy Giddy at tracy.giddy@adeccona.com or call 866-892-5140 and use the dial by name directory or call direct 631-844-7924.

This position is being recruited for by Adecco?s National Recruitment Center of Excellence, NOT the local Adecco office.

The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Support - Fraud Department | customer service jobs

Adecco is currently recruiting for Fraud Prevention Specialists to work with one of Austin’s most influential Technology Companies in their fraud department.

Multiple shifts available with great hours and pay (some OT may be required) All candidates must be able to pass background check and provide an updated resume.


Fraud Prevention Specialist

Job Description:
We are looking for fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Duties:
- Reviews and Analyzes simple – complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
- Cancels fraudulent orders and serves as a point of contact between customers, credit card banks, and shipping carriers where necessary
- Analyzes, identifies, and communicates trends from exception reporting
- Reviews credit issues and processes as necessary
- Researches and resolves Card Not Present chargeback disputes
- Represents the company with customers and partner organizations
- Identifies, innovative ideas to improve the customer experience
- Achieves or exceeds performance and productivity goals

Required Skills:

• Analysis and Problem Solving Skills
• Decision Making and Sound Judgment
• Strong Written and Verbal Communications
• Detail Oriented
• Flexibility to work within all hours of operations on a 7-day schedule
• Team player

If you are interested in these positions, please apply now! This customer will be conducting interviews over the next week.

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Fraud Prevention Specialist (3426088) | customer service jobs

Adecco is currently assisting a global technology leader in their search to fill multiple Fraud Prevention Specialist jobs in Austin, TX. Adecco is looking for a fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Responsibilities for this Fraud Prevention Specialist job include:

• Review and analyze simple -- complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
• Cancel fraudulent orders and serve as a point of contact between customers, credit card banks, and shipping carriers where necessary
• Analyze, identify, and communicate trends from exception reporting
• Review credit issues and process as necessary
• Research and resolve Card Not Present chargeback disputes
• Represent the company with customers and partner organizations
• Identify innovative ideas to improve the customer experience
• Achieve or exceed performance and productivity goals

Qualifications:

• Strong analysis and problem solving skills
• Provide outstanding customer service to all customers
• Sound decision making and judgment
• Excellent written and verbal communication skills
• Detail oriented
• Flexibility to work within all hours of operations (includes weekends)
• Team player


PLEASE REPLY WITH A RESUME

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Service | customer service jobs

Adecco has partnered with a global, technology-driven multi-specialty health care company in the Austin area to provide support in their call center. These positions will provide exceptional customer support to all internal and external customers through creating positive customer interactions and building strong customer relationships.

All candidates must have a customer service background with solid work history. These positions could offer an opportunity to go perm with the customer and advancement opportunities.

Pay will depend on experience. Must be able to work Monday – Friday from 8:00 am – 7:00 pm. 8 hour schedules will be set. No weekends!!!!!

Job Description:

Research, troubleshoot, and resolve account discrepancies. Maintain effective handoffs to other departments or work teams and work with personal accountability to resolve all customer issues. Follow up to ensure resolution and outcome meets customer expectations. Receive and answer a high volume of customer inquiries regarding product orders, order status, serial number research, product returns, and requests for credit, product search, physician certification, rates and services offered. Develop strong knowledge of products and associated business processes.

Qualifications:
• Associates degree (AS/AA) from two-year College or technical school preferred
• Two or more years Customer Service experience and/or training; or equivalent combination of education and experience
• Ability to respond effectively to inquiries or complaints
• Ability to write reports and business correspondence
• Ability to effectively present information and to respond to questions from management, customers, other employees of the organization, and the general public
• Skill in demonstrating a professional phone manner
• Skill in performing as a team player
• Ability to coordinate and synchronize multiple projects and maintain consistency and quality of documentation in a fast-paced multi-task environment
• Ability to communicate effectively, orally and in writing, with employees of various disciplines within various departments and all other internal and external contacts
• Ability to demonstrate strong problem solving and analytical approach to all tasks
• Ability to function in a controlled, regulated environment and handle confidential data
• Ability to use SAP, MSWord and Excel


If you are interested in these positions, please apply now! This customer will be conducting interviews over the next week.

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Service | customer service jobs

Adecco is currently working with a leading pharmaceutical company in the Austin area. This company offers great pay and benefits with opportunities for advancement. If you have experience in customer service, (light) tech support, or have a sales background then we want to talk to you!

These positions offer great pay with an opportunity to possibly go perm. All candidates must have solid work history and be able to pass a background and drug test.

Job Description

- Provide consistent and sustained customer service support to the clients and partners on the client program.
- Provide industry best practices to streamline processes and ensure flawless execution.
- Provide Call Center support to BDM’s, Physicians and Patients
- Manager reward program and information
- Provide information on marketing materials to physicians
- Registration assistance
- Re-issue of vouchers
- Activate assistance
- Redeeming coupons
- Creating vouchers
- Creating/cancelling coupons


If you are interested in these positions, please apply now! This customer will be conducting interviews over the next week.

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.


Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Field Sales Support - Senior Customer Service | customer service jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill multiple Senior Customer Service jobs in Austin, TX. Candidates with business to business customer service experience and excellent job tenure have proven to be a great fit for these positions. In this role you will provide in-office support to Field Sales reps in regards to general inquiries, invoices, pricing, product tracking, etc.

Responsibilities in this Senior Customer Service job include:
- Provide excellent customer service to professional sales reps regarding medical dermatology products
- Handle any issues in a timely, professional manner using excellent problem solving skills, exercising sound judgment, and following-up promptly to ensure complete resolution
- Ensure all documentation is accurate and completedf-dc

Austin, TX

Reports Analyst | administration jobs

Adecco is currently recruiting for highly professional candidates to fill an Reports Analyst job for a pharmaceutical company in North Austin.

This position will involve providing liaison services between multiple departments but primarily supporting outside sales representatives across the country. The Reports Analyst will ensure accurate maintenance of field inventory reports and invoices, provide clear and concise communication with sales reps, and maintain efficient coordination between other departments such as device tracking, customer care, and field sales support, etc.

Position will temp to hire role. Work schedule will be Monday - Friday 8-5 and pay will be $15 hourly.df-dc

Austin, TX

Area Sales Manager - Life and Health Insurance - Individual | customer service jobs

Insurance Sales Manager Job Opening - Individual Life and Health Insurance

Opportunity to join a well established agency with an excellent reputation in the area.

The Areas Sales Manager will assist the General Manager in building a world class agency with a focus on individual products that will include Life, Annuity, Disability and Critical Illness.

The primary responsibility for the role is to GROW the agency in terms of new business production and premium as well as agency recruiting.

In addition to the sales responsibilities this person will also be instrumental in helping to coach and train new producers and will have day to day management responsibility over recruiting specialists and interns as well as a small administrative/office staff.

The area Sales Manager will also be responsible for maintaining compliance with all applicable state and federal requirements.

The Sales Manager will also represent the company with regard to local community events and industry association meetings and functions.

This role is critical to the long term growth and success for this well established office and will be part of the long term succession planning and personal growth opportunities will be available.

If you have experience selling Individual Life and Health products and also have current or previous experience managing/leading people then this could be the opportunity you have been looking for.

* This is a Full Time and Permanent position that offers base salary, excellent benefits, vacation time and an aggressive commission/bonus structure that greatly rewards sales success.

Prefer those who are currently licensed but will consider non licensed applicants who have the product knowledge and management experience we are looking for.

Please Note: You MUST have Life and Health Sales experience to be considered.

If you have the experience we are looking for and you are looking for the next great career opportunity in Insurance sales then please email your resume to jason.keck@adeccona.com for consideration. Please include your salary expectations.
df-dc

Austin, TX

Data Coordinator - Bilingual | administration jobs

Adecco is currently recruiting for Data Coordinators to work with one of Austin’s most influential Technology Companies in their Maps department.

This position requires someone who can speak, read and write in ANY of the following languages:
German Swedish
Arabic Thai
French Russian
Malay Spanish
Japanese Italian
Portuguese Norwegian

**If you speak, read, or write in any other language not listed, please apply**

This position will be a contract position lasting up to 1 year. Great hours and pay for the right candidate.

Monday – Friday schedules – Position will pay up to $17.00 per hour DOE

Job Description:

Maps Team is looking for exceptional data entry specialist to ensure purchase orders and business listings data is correct. The ideal candidate must be meticulous, analytical, and able to exercise objective judgment, as well as work quickly and efficiently.

Responsibilities include:
• Run evaluation tools and ensure date integrity
• Provide feedback on process and tools

Required Experience:
• MAC OS X experience is essential
• Must have at least 1 year of technical support or other problem solving experience
• Outstanding written and verbal communication skills
• Excellent data entry skills needed

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Executive Administrative Assistant | administration jobs

Adecco is seeking a high level executive assistant for a client located in North Austin. Candidates MUST have 5-10 years of experience as an executive assistant or high level administrative assistant.

Will be asked to demonstrate ADVANCED skills with Microsoft Office including Excel, Access, Outlook and Word.

Will maintain appointment calendar for Directors, coordinate travel arrangements, track expense reports, and maintain permanent files in the office.df-dc

Austin, TX

7673-Material Handler (Full and part-time) | warehousing jobs

Adecco is seeking Experienced warehouse workers for both full and part time positions! These jobs require experience shipping and receiving, inventory control and cycle couting.
Use of warehouse equipment is required. We have both Part-time and full-time positions in North and Central Austin. Please call the Austin Adecco team at 512-454-5211.

Apply online: adeccousa.comdf-dc

Austin, TX

Staff Payroll Accountant | accounting jobs

Adecco has an immediate need for a Senior Payroll Accountant to work for one of the most influential companies in Austin. They are located in North Austin.

This position will be a contract position working 35 – 40 hours per week. Pay will depend on experience but will pay $28.00 - $35.00 per hour. All candidates must be able to pass a background check.

Job Description:

Fast-paced, large publicly held Corporation is seeking a qualified candidate for Senior Payroll Accountant/Tax position. Responsibilities will include, but are not limited to preparation of various journal entries prepared in accordance with GAAP as well as preparation of Account Reconciliations for five countries within the Americas. Employment and Corporate tax workup may also be considered part of this position.df-dc

Austin, TX

Data Processing Specialist | administration jobs

Adecco is currently recruiting for a Data Processing Specialist job for a pharmaceutical company in North Austin.

The Data Processing Specialist will be responsible for data entry, document review and analysis, scanning, filing, and auditing as necessary to support a busy department in the Austin office. Other administrative duties may be required. This is a great opportunity for someone seeking an entry level position with lots of potential to advance!

The schedule for this role is Monday through Friday day shift. Pay will be $13 hourly.df-dc

Austin, TX

Fraud Prevention Specialist - Bilingual Mandarin | customer service jobs

Adecco is currently recruiting for a Bilingual (Mandarin) Fraud Prevention Specialist. This position will require excellent analytical skills and extensive knowledge of best practices for account services.

The Retail Concierge Fraud Prevention specialist’s goal is to improve the Retail Customer Experience by mitigating the risk associated with Concierge reservations. Critical thinking and self-motivation are an absolute must.

Duties:
• Reviews and analyzes simple to complex transactions and customer accounts to detect scripted or unauthorized activity, determining appropriate next steps
• Analyzes, identifies, and communicates trends from exception reporting
• Labels suspicious activity appropriately
• Serves as a point of contact between cross-functional teams and business partners
• Represents customer with partner organizations
• Identifies innovative ideas to improve the customer experience
• Builds and compiles case details for Analytic Insight, Law Enforcement, Global Security, and Legal
• Achieves or exceeds performance and productivity goalsdf-dc

Austin, TX

Customer Support - Direct Hire | customer service jobs

Adecco is currently recruiting customer service agents for a major employer in the Austin market. These positions are located in North Austin and will be direct hire.

If you have 1-2 years of experience in a Call Center, Hospitality/Hotel/Restaurant, Billing, Banking, Collections and/or Retail. If you are looking for an opportunity to make a transition into another field from any of these roles, we want to speak with you ASAP! This customer is looking to hire immediately!

Hours of operation:
7 AM – 10 PM, Mo-Sa (40 hours within these windows – must be fully open). Training is 8-5, Monday through Friday, for 6 weeks.

Pay: $10/hour (plus monthly bonuses available) – Benefits offered after 60 days.

Guaranteed Advancement:
This role will be an entry level position but have a lot of opportunity for advancement (quickly) This position will advance into other customer lines of business (tech support, dot.com, etc.) Each time you move up, you will get a $1.00 raise. All hires will advance into other roles.

Job Requirements:
• Pay attention to detail with good communication and decision making skills
• 1-2 years of Customer Service in the Call Center environment or in Hospitality/Hotel/Restaurant, Billing, Banking, Collections and/or Retail
• High School Diploma or GED
• Type 30 WPMdf-dc

Austin, TX

Line Cook | hospitality jobs

Position Summary

Line Cook is responsible for the preparation of daily entrees/items, featuring daily changing menus with knowledge of culinary ingredients. Prepare ingredients and cook according to established guidelines, understand methods of cooking and lead a station if needed. Experience as a cook in an upscale restaurant or corporate dining establishment preferred. Must possess knowledge of quantity food production, presentation, service and sanitation. Candidates must understand the use of various kitchen equipment including steamer, ovens, fryer, grill, steam kettle, meat slicer, blender, mixer, chopper, food processor, knives, convection oven, etc. Must be well organized and well groomed in appearance at all times.

Duties and Responsibilities:

Maintains proper food temperatures of foods during preparation and service; pre-preps food according to the menu; notifies chef immediately when food and supplies are not available; maintains food production areas in a clean, neat and orderly manner; cleans assigned areas following established cleaning procedures and schedules; performs other duties as assigned; displays cooperation with co-workers.

Experience, Skills and Requirements:

- 2 years of cooking experience preferred in ¿from scratch¿ environments and/or culinary education
- Thorough experience in quantity food production, presentation, service and sanitation and skillful knowledge of healthful, nutritional-based cuisine
- Be able to write exciting, appealing menus that change daily and reflect seasonal offerings
- Display a passion for food and cooking and be self-motivated
- Computer literate with a working knowledge of Microsoft Excel and Word
- Advanced understanding of professional cooking and knife handling skills
- Be able to speak clearly and listen attentively to staff, peers, supervisors, guests and clients
- Be able to read and write to facilitate the communication process
- Prepares equipment and obtains supplies as needed
- Maintains the cleanliness and sanitation of the kitchen including all floors, equipment, workstations and walls
- Comply with standards for merchandising, stocking, and storing product
- Assists with cleaning, stocking and lifting items in other areas as requested
- Welcomes and connects with every customer
- Correctly follow all health, safety, and sanitation guidelines
- Maintain the highest standards of conduct and confidentiality
- Continually grows in knowledge
- Looks for new training opportunities and takes advantage of new training
- May perform additional responsibilities as requested by a Manager
- Must have approved Food Handler’s Card, kitchen knives and non-slip shoes prior to first day of work

Working Conditions:

- This position will spend 100% of time standing
- Fast pace work environment
- Environmental exposure to cold, heat and water
- Lift up to 50 pounds
- Must be able to understand sanitation directions
- Read and understand basic cooking directions

Please apply NOW if you meet the minimum criteria for this role. This client is looking to do interviews ASAP.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

df-dc

Austin, TX

Prep Cook | hospitality jobs

Position Summary

Prep Cook is responsible for the preparation of daily entrees/items, featuring daily changing menus with knowledge of culinary ingredients. Prepare ingredients and cook according to established guidelines, understand methods of cooking. Experience as a cook in an upscale restaurant or corporate dining establishment preferred. Must possess knowledge of quantity food production, presentation, service and sanitation. Candidates must understand the use of various kitchen equipment including steamer, ovens, fryer, grill, steam kettle, meat slicer, blender, mixer, chopper, food processor, knives, convection oven, etc. Must be well organized and well groomed in appearance at all times.

Duties and Responsibilities:

Maintains proper food temperatures of foods during preparation and service; pre-preps food according to the menu; notifies chef immediately when food and supplies are not available; maintains food production areas in a clean, neat and orderly manner; cleans assigned areas following established cleaning procedures and schedules; performs other duties as assigned; displays cooperation with co-workers.

Experience, Skills and Requirements:

- 2 years of cooking experience preferred in ¿from scratch¿ environments and/or culinary education
- Experience in quantity food production, presentation, service and sanitation and knowledge of healthful, nutritional-based cuisine preferred
- Display a passion for food and cooking and be self-motivated
- Computer literate with a working knowledge of Microsoft Excel and Word
- Basic understanding of professional cooking and knife handling skills
- Be able to speak clearly and listen attentively to staff, peers, supervisors, guests and clients
- Be able to read and write to facilitate the communication process
- Prepares equipment and obtains supplies as needed
- Maintains the cleanliness and sanitation of the kitchen including all floors, equipment, workstations and walls
- Comply with standards for merchandising, stocking, and storing product
- Assists with cleaning, stocking and lifting items in other areas as requested
- Welcomes and connects with every customer
- Correctly follow all health, safety, and sanitation guidelines
- Maintain the highest standards of conduct and confidentiality
- Continually grows in knowledge
- Looks for new training opportunities and takes advantage of new training
- May perform additional responsibilities as requested by a Manager
- Must have approved Food Handler’s Card, kitchen knives and non-slip shoes prior to first day of work

Working Conditions:

- This position will spend 100% of time standing
- Fast pace work environment
- Environmental exposure to cold, heat and water
- Lift up to 50 pounds
- Must be able to understand sanitation directions
- Read and understand basic cooking directions

Please apply NOW if you meet the minimum criteria for this role. This client is looking to do interviews ASAP.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


df-dc

Austin, TX

TX/JAPANESE/KOREAN CUSTOMER SUPPORT | customer service jobs

Adecco is seeking a customer focused resource whose primary focus will be to deliver exceptional customer service (email to users of Apple’s sales training tools, in addition to supporting processes for the sales operations organization on both internal and external facing systems.

This position requires excellent problem solving skills, ability to navigate through ambiguous issues, superior written communication skills, ability to work quickly with great accuracy, understanding of Apple’s Channel Sales tools, passion for constant improvement, and commitment to exceptional customer service.

The ideal candidate will be able to solve routine problems independently and know when to request specific direction on more complex problems. This includes working with technical, business and project teams to define processes and procedures to monitor systems, rapidly respond to incoming incident tickets and provide status updates to management and the business so they are informed of any business impacts, in a timely manner and with clarity.

Essential Duties and Responsibilities:
First point of contact for for various Apple sales provisioning/registration systems, training systems, sales portals, etc. account support including registration and access assistance.
Troubleshoots users’ access issues by having comprehensive practical and theoretical understanding of the applications that help channel resellers sell and support Apple products (e.g. AMS, ASW, ASTO, My Access and more).
Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/ or product revenue(s).
Reports and escalates issues through appropriate channels, effectively communicating information with the applicable team(s) to ensure constant improvement of processes and support.
Typical issues include login ID retrieval, account update, content feedback, FAQ related questions, providing registration instructions, escalating technical issues to IS&T, forwards to appropriate department, mass account updates, and more.
Consistently provides prompt, reliable, and accurate information to users.
Identify opportunities for improvement to support process.
Participate in projects and testing efforts related to support.

Required Experience and Skills
-Previous experience in user system support including outstanding communication skills, strong work ethic, great attention to detail, and exceptional customer focus.
-Fluent in written and spoken Japanese, required.
-Fluent in written and spoken Korean, required.
-A passion for customer service
-Excellent written and verbal communication skills to ensure quality of product and service on a regular basis as candidate will communicate with the customers (internal & external) -Prior experience in a production application support role troubleshooting, analyzing and providing root cause analysis -Excellent interpersonal, analytical and problem solving skills -Strong sense of initiative and pro-activeness -Outstanding attention to detail -Proven competence in owning tasks, follow through, sharing information, and contributing to a collaborative environment -Proven ability to work independently, efficiently exercising good judgement under deadline(s) -Ability to work an issue from various angles, ask for help when needed, and see a problem through until it is resolved -Mac experience

Preferred Technical Skills
-Experience using a user support tool that allows for two way email communication with users, categorization of issues, managing a queue, reallocating tickets etc.
-Using an IT service management system for tracking technical support cases.
-Using a knowledge-based articles and complete documentation on processes being monitored and managed.df-dc

Austin, TX

Lead Cook | hospitality jobs

Lead Cook is responsible for the leading the preparation of daily entrees/items, featuring daily changing menus with knowledge of culinary ingredients for an entire station or area. Develop menus, create prep lists and order guides, train station team on menu, prepare ingredients and cook according to established guidelines, understand methods of cooking. Mentor and develop team to ensure collaborative work environment. Experience as a lead cook or kitchen manager in an upscale restaurant or corporate dining establishment preferred. Must possess knowledge of quantity food production, presentation, service and sanitation. Candidates must understand the use of various kitchen equipment including steamer, ovens, fryer, grill, steam kettle, meat slicer, blender, mixer, chopper, food processor, knives, convection oven, etc. Must be well organized and well groomed in appearance at all times.

Duties and Responsibilities:

Maintains proper food temperatures of foods during preparation and service; pre-preps food according to the menu; notifies chef immediately when food and supplies are not available; maintains food production areas in a clean, neat and orderly manner; cleans assigned areas following established cleaning procedures and schedules; performs other duties as assigned; displays cooperation with co-workers.

Experience, Skills and Requirements:

- 2 years of cooking experience preferred in ¿from scratch¿ environments and/or culinary education
- Thorough experience in quantity food production, presentation, service and sanitation and skillful knowledge of healthful, nutritional-based cuisine
- Be able to write exciting, appealing menus that change daily and reflect seasonal offerings
- Display a passion for food and cooking and be self-motivated
- Computer literate with a working knowledge of Microsoft Excel and Word
- Advanced understanding of professional cooking and knife handling skills
- Be able to speak clearly and listen attentively to staff, peers, supervisors, guests and clients
- Be able to read and write to facilitate the communication process
- Prepares equipment and obtains supplies as needed
- Maintains the cleanliness and sanitation of the kitchen including all floors, equipment, workstations and walls
- Comply with standards for merchandising, stocking, and storing product
- Assists with cleaning, stocking and lifting items in other areas as requested
- Welcomes and connects with every customer
- Correctly follow all health, safety, and sanitation guidelines
- Maintain the highest standards of conduct and confidentiality
- Continually grows in knowledge
- Looks for new training opportunities and takes advantage of new training
- May perform additional responsibilities as requested by a Manager
- Must have approved Food Handler's Card, kitchen knives and non-slip shoes prior to first day of work

Please apply NOW if you meet the minimum criteria for this role. This client is looking to do interviews ASAP.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


Working Conditions:

¿ This position will spend 100% of time standing
¿ Fast pace work environment
¿ Environmental exposure to cold, heat and water
¿ Lift up to 50 pounds
¿ Must be able to understand sanitation directions
¿ Read and understand basic cooking directionsdf-dc

Austin, TX

Data Coordinator | customer service jobs

Adecco is currently recruiting Data Coordinators to work with one of Austin’s most influential Technology Companies in their Maps department.
All candidates interested in this position must be able to speak, read, and write in one of the languages below.

This position will be a contract position lasting up to 1 year. Great hours and pay for the right candidate.

Monday – Friday schedules – Position will pay up to $17.00 per hour DOE

Job Description:

Maps Team is looking for exceptional data entry specialist to ensure purchase orders and business listings data is correct. The ideal candidate must be meticulous, analytical, and able to exercise objective judgment, as well as work quickly and efficiently.

Responsibilities include:
• Run evaluation tools and ensure date integrity
• Provide feedback on process and tools

Required Experience:
• MAC OS X experience is essential
• Must have at least 1 year of technical support or other problem solving experience
• Outstanding written and verbal communication skills
• Excellent data entry skills needed

This position requires someone who can speak, read and write in ANY of the following languages:
Dutch
Norwegian
Danish
Slavic
Slovene
Thai
Malay
Indonesian
Estonian
Greek
Hungarian
Serbian

**If you speak, read, or write in any other language not listed, please apply**

Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Bilingual Case Representative | administration jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill a Bilingual Case Representative job in Austin, TX. Entry level candidates with a Bachelor's degree and experience utilizing excellent analytical skills are encouraged to apply. In this role you will initiate and set up case files to ensure compliance with FDA regulations (great training is provided).

Apply now if you meet the qualifications below!

Responsibilities for this Bilingual Case Representative job include:

- Receive inbound calls to set up new case files
- Ensure case files and paperwork are in compliance with FDA standards
- Process warranty claims while meeting strict deadlines
- Coordinate with other departments for issue resolution, as necessarydf-dc

Austin, TX

Sourcer - Recruiter | administration jobs

Adecco is currently assisting one of our clients in their search to fill various Recruiter jobs in Austin, TX. Our client in currently seeking individuals with various levels of experience in recruiting, Human Resources / HR, sourcing or coordinator. If you have an eye for talent and are able to effectively source, recruit, and network through various outlets in today's market, this would be a great opportunity for you. Apply Now if you meet the qualifications below!

Responsibilities for this Recruiter job include:

- Develop creative recruiting strategies to attract qualified candidates
- Schedule interviews, organize travel for perspective candidates, make any necessary reservations
- Source, screen, and identify qualified candidates for available opportunities
- Determine applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements
- Communicate with candidates in a professional manner and discuss details of a particular role and company values, benefits, and policies
- Ensure data integrity for company ATS and provide management with reports as needed

Qualifications:

- Bachelor's Degree is required
- 2 years of human resources or recruiting / recruitment, or experience sourcing and identifying candidates
- Technical savvy - Familiar with various recruiting tools and technology, as well as ATS
- Excellent customer service skills
- Must be self-motivated, detail-oriented, a critical thinker and problem solver
- Fantastic verbal and written communication skills

Apply Now if you are interested in this Recruiting job in Austin, TX or sourcing opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Service | customer service jobs

Do you have a customer service background and looking for work to get you through the Holidays? Look no further…….

Adecco is currently recruiting for customer service reps to work for one of Austin’s most influential companies. This customer is looking for candidates with at least 1 year of customer service experience in (retail, call center, or hospitality).

Company offers 1 week of paid training. Pay will be $13.50 per hour and run for approximately 8-9 weeks.

Hours will be Monday – Sunday 6 AM – 11 PM (1st & 2nd shifts available with flexible schedule during the week). All candidates must be able to work Holidays (some Holidays will have reduced hours).

Job Description:
This position will be responsible for taking inbound calls or responding to chat conversations to help reset passwords so customers can continue their online shopping. All candidates must have a least 1 year of a customer service background and be willing to work during the Holiday season.

If you are interested in these positions, please apply now. Start date will be November 17, 2014. All candidates must be able to pass a background and drug test.

Adecco is the world leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Dishwasher | management jobs

Position Summary

Dishwasher is responsible to wash and clean tableware, pots, pans and cooking equipment. Keep the dish room and equipment clean and organized. Be well organized and well groomed in appearance at all times.

Duties and Responsibilities:

Maintains dishwasher and production areas in a clean, neat and orderly manner; cleans assigned areas following established cleaning procedures and schedules; performs other duties as assigned; displays cooperation with co-workers. Prepares equipment and obtains supplies as needed and maintains the cleanliness and sanitation of the kitchen including all floors, equipment, workstations and walls. Comply with standards for merchandising, stocking, and storing product. Assists with cleaning, stocking and lifting items in other areas as requested.

Experience, Skills and Requirements:

¿ 1 year of dishwasher experience preferred
¿ Ability to take direction and work effectively in team environment
¿ Excellent customer service skills
¿ Strong time management and organizational skills
¿ Ability to multi-task
¿ Be able to speak clearly and listen attentively to staff, peers, supervisors, guests and clients
¿ Be able to read and write to facilitate the communication process
¿ Welcomes and connects with every customer
¿ Correctly follow all health, safety, and sanitation guidelines
¿ Maintain the highest standards of conduct and confidentiality
¿ Continually grows in knowledge
¿ Looks for new training opportunities and takes advantage of new training
¿ May perform additional responsibilities as requested by a Manager
¿ Must have approved Food Handler¿s Card and non-slip shoes prior to first day of work

Working Conditions:

¿ This position will spend 100% of time standing
¿ Fast pace work environment
¿ Environmental exposure to cold, heat and water
¿ Lift up to 50 pounds
¿ Must be able to understand sanitation directionsdf-dc

Austin, TX

Product Administrator | administration jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill Product Administrator jobs in Austin, TX. Entry level candidates with a Bachelor's degree and experience utilizing excellent analytical skills are encouraged to apply. In this role you will initiate and set up case files to ensure compliance with FDA regulations (great training is provided).

Apply now if you meet the qualifications below!

Responsibilities for the Product Administrator jobs include:

- Ensure case files and paperwork are in compliance with FDA standardsresolution, as necessary
- Process warranty claims while meeting strict deadlines
- Coordinate with other departments for issuedf-dc

Austin, TX

Charge Entry Coordinator | administration jobs

Adecco is currently searching for a Charge Entry Coordinator to work with our client in Northwest Austin.

We are looking for a Charge Entry Coordinator with a high degree of accuracy in data entry, good organizational skills and the personality necessary to work with the public. Must demonstrate knowledge of medical coding - will enter information from treatment reports, etc. which will include patient demographics, insurance and/or financial class information, physician information, and all applicable charges.df-dc

Austin, TX

Accounts Payable Specialist | accounting jobs

Adecco is currently searching for an Accounts Payable Specialist for a temp-to-hire job opportunity in Northwest Austin. The Accounts Payable Specialist handles all Account Payable matters and the weekly check runs for over 100 cost centers for payment of invoices, employee expense reimbursement, etc. submitted. This is an entry level position - we are looking for someone with some accounting experience (6 mos - 1 year) who is looking for a long-term opportunity where they can grow with a great company.

Responsibilities in the Accounts Payable Specialist job:
-Assists in the preparation of weekly check runs for various cost centers.
-Data entry, copying, and filing if vouchers and any related invoices or correspondence.
-Follow up on statements from vendors to insure all outstanding invoices are paid.
-Perform policy reviews on weekly expense reportsdf-dc

Austin, TX

Payroll Accountant | accounting jobs

Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Staff Payroll Accountant in Austin, TX.
This is a long term opportunity working with one of our premier clients.
As a Payroll Accountant responsibilities will include preparation of various journal entries prepared in accordance with GAAP.

Apply Now if you meet the qualifications listed below!

Position Details:
Position: Staff Payroll Accountant
Location: Austin,TX - 78727
Pay Range: Starts at 26.00+ per hour, based on experience. Be willing to speak about pay expectations.


Responsibilities for this Payroll Accountant job include:

-Responsibilities will include, but are not limited to preparation of various journal entries prepared in accordance with GAAP as well as preparation of Account Reconciliations for 5 countries within the Americas.
-Employment and Corporate tax workup may also be considered part of this position.


Qualifications:

-5+ years Accounting and/or Payroll Accounting experience with an enterprise company.
-BBA in Accounting, required
-Preferred SAP Payroll/ADP Global View experience.
- Preferred CPA and/or CPP

-Should have strong accounting and analytical skills and the ability to work independently is key.
-Most General Ledger accounts contain large volumes of information and the ability to analyze ambiguous information, identify variances and determine resolutions are required.
-Due to volume of data, ability to data mine from multiple systems is expected.
-Excel proficiency is a must, including VLookups and Pivot tables.

-Must be able to hit the ground running.


Adecco offers a competitive benefit package.


Apply Now if you are interested in this Payroll Accountant inAustin,TX
DO NOT DELAY!
Please apply at www.adeccousa.com.

If you have any questions, you may email Benjamin.stephens@adeccona.com.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.

Important information: This position is being recruited for by Adecco?s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the ?apply now? button to submit your resume.df-dc

Austin, TX

Customer Support - Fraud Department | customer service jobs

Adecco is currently assisting a global technology leader in their search to fill multiple Fraud Prevention Specialist jobs in Austin, TX. Adecco is looking for a fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. This role will contribute to the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner.

Responsibilities for this Fraud Prevention Specialist job include:

- Review and analyze simple -- complex blocked Card Not Present orders to detect fraudulent orders, determining appropriate next steps
- Cancel fraudulent orders and serve as a point of contact between customers, credit card banks, and shipping carriers where necessary
- Analyze, identify, and communicate trends from exception reporting
- Review credit issues and process as necessary
- Research and resolve Card Not Present chargeback disputes
- Represent the company with customers and partner organizations
- Identify innovative ideas to improve the customer experience
- Achieve or exceed performance and productivity goals

Qualifications:

- Strong analysis and problem solving skills
- Provide outstanding customer service to all customers
- Sound decision making and judgment
- Excellent written and verbal communication skills
- Detail oriented
- Flexibility to work within all hours of operations (includes weekends)
- Team player


PLEASE REPLY WITH A RESUME

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Service Representative | customer service jobs

Adecco has partnered with a global, technology-driven multi-specialty health care company in the Austin area to fill Customer Service Representative jobs in their call center. These positions will provide exceptional customer support to all internal and external customers through creating positive customer interactions and building strong customer relationships.

All candidates must have a customer service background with solid work history. These positions could offer an opportunity to go perm with the customer and advancement opportunities.

Pay will depend on experience. Must be able to work Monday – Friday from 8:00 am – 7:00 pm. 8 hour schedules will be set. No weekends!!!!!

Job Description:

Research, troubleshoot, and resolve account discrepancies. Maintain effective handoffs to other departments or work teams and work with personal accountability to resolve all customer issues. Follow up to ensure resolution and outcome meets customer expectations. Receive and answer a high volume of customer inquiries regarding product orders, order status, serial number research, product returns, and requests for credit, product search, physician certification, rates and services offered. Develop strong knowledge of products and associated business processes.df-dc

Austin, TX

Bilingual Product Compliance Analyst | medical jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill a Bilingual Product Compliance Analyst job in Austin, TX. Entry level candidates with a Bachelor's degree and experience utilizing excellent analytical skills are encouraged to apply. In this role you will initiate and set up case files to ensure compliance with FDA regulations (great training is provided).

Apply now if you meet the qualifications below!

Responsibilities for this Bilingual Product Compliance Analyst job include:

- Receive inbound calls to set up new case files
- Ensure case files and paperwork are in compliance with FDA standards
- Process warranty claims while meeting strict deadlines
- Coordinate with other departments for issue resolution, as necessarydf-dc

Austin, TX

Contract Administrative Assistant | administration jobs

Adecco is currently assisting a Pharmaceutical company in recruiting to fill a temporary Administrative Assistant job in Austin, TX. This position will last approximately 4-6 weeks.

Candidates with an Associate's degree and experience utilizing excellent organizational administrative skills are encouraged to apply. In this role you will assist a department that initiates and sets up FDA compliance files.

Apply now if you meet the qualifications below!

Responsibilities for this temporary Administrative Assistant job include:

- Work with Product Surveillance deparment to ensure projects are completed in a timely manner
- Process paperwork and department reports in MS Excel and internal systems
- Perform general administrative duties including scanning, faxing, filing, mail distribution, etc.
- Coordinate with other departments for issue resolution, as necessarydf-dc

Austin, TX

Balloon Recovery Specialist | customer service jobs

Adecco is currently recruiting for a Balloon Recovery Specialist job based in Austin, TX. This will be a 12 month contract with a leading tech company; travel and flexibility will be extremely important in this role. Pay will start at $20/hour depending on experience.

Balloon Recovery Specialists are given the task of locating, securing, disassembling, and transporting balloons and flight systems from landing zones to pre-determined locations in their designated region. Balloon Recovery Specialists will be responsible for renting/operating vehicles, acquiring/maintaining equipment, traveling overland, in different weather conditions, to the landing zone and then use their extensive experience in and passion for the outdoors to walk and hike in rural to remote areas to successfully accomplish the mission.

Balloon Recovery Specialists are excellent drivers and energetic treasure hunters. They are ready to deploy in small teams with very short notice and little information. They are avid users of geospatial tools, GPS devices, and they have superb problem-solving skills. They are also empathetic and they have great interpersonal skills to communicate with property owners and people they may encounter during a balloon recovery operation.df-dc

Austin, TX

Customer Service Rep | customer service jobs

Adecco is currently recruiting Customer Service Reps for a fast growing vacation rental market place company. Excellent pay and benefits, flexible schedules and north and south locations available.

Description
Our customer is growing its customer support and production operations group as it continues to build a culture of world-class service. Customer support representatives work directly with travelers, owners, and property managers to discuss service features and rates as well as to assist both owners and travelers with support issues. The most successful applicants are those who thrive in a culture of rapid growth and frequent change.

Responsibilities include:
* Support travelers, owners, and property managers by providing excellent service via phone and e-mail contacts
* Stay up-to-date on product changes in order to provide accurate and thorough support
* Advocate for customer needs by suggesting customer experience improvements
* Effectively deal with job stress and upset customers
* Meet appropriate productivity and quality levels in support of world-class service standards
* Build positive rapport and communicate appropriately with different personality types
* Apply the proper service etiquette to satisfy various customer situations
* Display flexibility towards shifts as per work floor requirements

Qualifications:
* 2+ Years of customer service experience, preferably in a contact center
* Demonstrated experience with MS Office Suite and CRM systems required
* Bachelor’s degree preferred, but will accept equivalent experience in field
* Minimum typing skills of 45 wpm
* Industry pluses: classified listings websites, travel websites, online advertising, or B2C websites

Key Competencies:
* Questioning and listening skills that support effective communication
* Strong judgment to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects
* Resiliency to effectively deal with job stress and upset customers
* Ability to build positive rapport, communicate appropriately with different behavior, and apply appropriate control of customer contacts
* Ability to adapt quickly to product and procedure changes
* Must be detail- and service-orientated
*Moderate supervision needed; demonstrates initiative to handle more tasks independently

Potential Schedules Include: 5 x 8-hour or 4 x 10-hour shift, some combination of week day and weekend shifts, overnight shifts and major US holidays.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

Customer Service Representative | customer service jobs

Adecco has partnered with a global, technology-driven multi-specialty health care company in the Austin area to fill Customer Service Representative jobs in their call center. These positions will provide exceptional customer support to all internal and external customers through creating positive customer interactions and building strong customer relationships.

All candidates must have a customer service background with solid work history. These positions could offer an opportunity to go perm with the customer and advancement opportunities.

Pay will depend on experience. Must be able to work Monday – Friday from 8:00 am – 7:00 pm. 8 hour schedules will be set. No weekends!!!!!

Job Description:

Research, troubleshoot, and resolve account discrepancies. Maintain effective handoffs to other departments or work teams and work with personal accountability to resolve all customer issues. Follow up to ensure resolution and outcome meets customer expectations. Receive and answer a high volume of customer inquiries regarding product orders, order status, serial number research, product returns, and requests for credit, product search, physician certification, rates and services offered. Develop strong knowledge of products and associated business processes.df-dc

Austin, TX

Customer Operations Director | medical jobs

About the Position:

The Director, Customer Operations is responsible for the execution of all call center support and operations activities in the Austin Contact Center; this includes management and leadership of processes for the continuous improvement of the customer experience. Tactical emphasis is on customer service, call quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, minimal hold times and low RONA (ring no answer). Implement continuous staff development programs in an effort to enhance employee engagement, service, knowledge, skills, and morale. Initiate and drive to completion projects that reinforce strategic initiatives, focus on process optimization and cost effectiveness, and encourage technical innovation. Actively contribute to the overall company operational targets as well as the daily business decisions. Take ownership and develop project plans for special projects and business initiatives. Advise senior leadership about the status and resource planning for delivering strategic business initiatives.

The employee must conduct their global work activities in compliance with all internal requirements and with all applicable local regulatory requirements. Internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements and objectives.

Principal Responsibilities:

Plastic Surgery – Customer and Sales Support: Direct and oversee operational and administrative functions in support of customer service activities across the US plastic surgery product lines to include field sales support activities, call center activities, offline order processing, customer consignments and CPP warranty purchases and claims processing. Ensure compliance with SOX controls and internal audit requirements in all areas of responsibility. Respond to escalated customer or sales representative concerns or complaints, investigate and resolve issues. Develop and initiate plans to maximize use of manpower. Establish requirements and provide oversight in the development of appropriate curriculums to ensure consistency in training content. Develop key metric goals for customer satisfaction, call center service levels, consignment compliance and data entry/warranty claims processing service levels.

Physician Direct and Rx Facial – Customer Service: Direct and oversee operational and administrative functions in support of customer service activities across all US physician direct product lines. Maintains and improves call center operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, managing process and systems improvements, call quality assurance programs and continuous improvement of agent score cards. Ensures all daily service level goals are met, oversees project Sell-More activities to meet revenue acceleration targets. Ensures compliance with SOX controls and internal audit requirements are met. Respond to escalated customer or sales representative concerns or complaints; investigate and resolve issues. Develop and initiate plans to maximize use of manpower. Establish requirements and provide oversight in the development of appropriate curriculums to ensure consistency in training content. Work with senior leadership and key corporate stakeholders to develop cross-functional information work streams in support of implementing Customer Service best practices.

Direct to Consumer (DTC) Call Center Activities: Oversee Direct to Consumer call center support for multiple media campaigns. Ensure all Direct to Consumer call center service level metrics and SF.com (Salesforce) case management requirements are met. Coordinate strategic and technical resources to meet Marketing expectations and insure satisfaction for new programs as well as, changes to existing programs.

Support Services – Non-Medical Complaints, Brilliant Distinctions and Sample Programs: Direct and oversee all service and compliance standards for non-medical complaints on Eye and Skin Rx, SkinMedica and Botox products are met. Responsible for establishing and maintaining the quality processes associated with product complaint handling, procedures and controls to ensure that all complaints are processed in accordance with established company procedures and WWQA regulations and standards. Coordinate strategic and technical resources to meet expectations and insure the successful implementation of Brilliant Distinctions program changes. Maintain and improve call center operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, managing process and systems improvements, call quality assurance programs and continuous improvement of agent score cards. Direct and oversee all call center activities in support of 15+ sample programs. Develop and initiate plans to maximize use of manpower. Establish requirements and provide oversight in the development of appropriate curriculums to ensure consistency in training content. Develop key metric goals for customer satisfaction, call center service levels

Site Administration: Develop cost center budgets and forecasts for the Austin facility in conjunction with the Finance and GTOPS teams. Responsible for facilitating the resolution of site specific concerns and organizing site related opportunities for Commercial, Finance, and GTOPS teams. Organize monthly meetings with the leadership from the other functions in Austin along with HR, IT, and facilities to ensure we maintain a cohesive, compliant, and safe operation.
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Austin, TX

Sales Assistant/Support | customer service jobs

Adecco is currently recruiting for sales support candidates with a solid admin background. These positions will be in the education and entrerprise sales support space for our customer. This is an administrative role environment and is very fast paced.

**Training will be provided – All candidates interested in these positions might be required to work evening hours – Hours of operation will be 7:30 AM – 8:30 PM**

These roles will provide a single point of contact for management to coordinate with in order to ensure daily business coverage. Candidates will have a direct connection with partner teams such as sales, logistics, AR, and management. Flexibility AND ability to prioritize tasks are essential. All candidates should have previous experience in scheduling.

Overall, this position requires excellent data entry and customer service skills via phone and written communication. Daily interaction/communication with management and sales will be required via email, phone, and in-person. Standard issues include order status, order maintenance, financial transaction processing (credit cards, loans, leases and cash), billing inquires, returns and exchanges, tracking shipments as well as other post-sales activities and problem solving.

Critical skills include: Excellent written and verbal communication skills, a passion for customer service, strong technical aptitude, resourcefulness and flexibility. Advanced judgment, negotiation and problem solving skills. Outstanding follow through and organizational ability. Uses professional concepts; applies company policies and procedures to resolve a variety of issues. Must have excellent relationship-building skills with other internal organizations including but not limited to sales, logistics, AR, and management.

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. May require working non-standard business hours such as evenings and weekends. Normally receives general instructions on routine work and detailed instructions on new projects. Candidate must be highly motivated and require limited direction. Proficiency in SAP is preferred.

This group is split into 2 teams:
1. Order Entry: Customer focused person who is self-motivated, friendly and has a passion to solve customer issues in an efficient and effective manner. Responsible for providing support options, total resolution, and appeasement solutions to customers and Representatives.

Successful candidates will have the ability to enter Education customer purchase orders into SAP. Online fax Correspondence may focus on resolving complex customer service and support issues. Must be able to work under aggressive time commitments. Will be responsible for communicating official positioning on company issues. Empowered to use judgment when balancing company and customer needs.

Interacts with customers prior to and/or after time of order entry. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.

2: Inbound Queue: Customer focused person who is self-motivated, friendly and has a passion to solve customer issues in an efficient and effective manner. Responsible for providing support options, total resolution, and appeasement solutions to customers and Representatives.

Equal Opportunity Employer Minorities/Women/Veterans/Disableddf-dc

Austin, TX

 

 

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